User Reviews for Marriott Jw Houston

Research User Reviews for Marriott Jw Houston (21-40 of 156)

• Add Your Own Review »

May 21, 2008 by Andrea from Pearland, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Comfortable beds; luxurious.
• Location was on a busy street.

“Nice, clean and the beds were very comfortable. I would stay there again.”

Nov 17, 2005 by Jeff from Tyler, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well appointed rooms make you feel at home.
• Charging $14.00 for parking when you're a guest of the hotel is wrong. You're already paying good money for the room. Parking should be included.

“Convenient location, easy access, with plenty of restaurants and shopping nearby. Whether business or pleasure I would recommend this hotel.”

Nov 13, 2005 by Radhakrishnan from Dubai, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Neat and professionally maintained - very courteous.
• No Vegetarian food choice.

“Very nice hotel - if only they could continue to give these rates for extensions. I wanted to stay for another week but they could not give it in that rate - so had to check out.”

Nov 6, 2005 by ANGELAB from Dallas (See all reviews by ANGELAB)
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• LOVE THIS HOTEL! The staff is so wonderful at customer service
• Room service could use a little work

“I travel a lot and always look forward to getting to stay at this hotel. The staff is fabulous and the rooms are divine. The beds are so great that it's hard to get out of bed in the morning. The rooms are always clean and quiet. ”

Nov 3, 2005 by Dee A. from Bryan, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location of hotel was great. Great amenities.
• Could not get us king bed. Had to settle with doubles.

“Hotel location was fantastic (right across the street from the galleria mall). All were friendly and helpful. The hotel had a great workout room, pool and spa area. Only negative was that they could not get us into a king and we had to settle for a double room.”

2 of 2 people found this review helpful.

Oct 20, 2005 by Tom from Baton Rouge, LA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[10]

• Location.
• Key system broken, no key. Workout room closed. Bad experience.

“I have stayed at this property previously and were pleased. On this occasion, the room key system was broken and a bellman had to let you in each time. Key system broken at check in Sunday afternoon and at checkout late Monday morning. Someone should have stepped up to make something happen as this is a major inconvenience and resulted in delays each time I needed to enter the room (one time 15 minute delay for bellman). In addition, the workout facility was closed for renovation. Workout facilities are very important to my hotel accomodations.”

Oct 12, 2005 by David from Austin, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[2]

• Very clean and prompt service.
• Directions were not given while westiemer was under construction.

“This hotel was very nice with many amenities. The service is wonderful and the food is well above average and not too pricey. The pool area and health club were a positive. I will stay there again when in Houston next.”

Sep 14, 2005 by Carol from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The luxuriousness of the linens was appreciated.
• It was a fairly noisy lobby.

“I will highly recommend this hotel to everyone due to the quality of the linens and bedding. It was the best night sleep I have had in awhile. It was so convenient to the Galleria without the hassle of parking. You could easily walk to the mall.”

1 of 1 people found this review helpful.

Sep 14, 2005 by Benton from Atlanta, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great bedding and a very nice hotel and staff.
• Had to pay for internet connection - even wireless cost money in the lobby - this is silly for such a nice hotel.

“Parking was fine and I liked that I could come and go as I pleased with my room key. The hotel was very nice and clean. Breakfast bar was excellent and moderately priced for a hotel. I did not use the workout facilities but rather went running at a nearby park. Staff was very helpful and overall we enjoyed the entire stay.”

Sep 12, 2005 by Angela from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fabulous rooms, great customer service, great location.
• Room service food could use a little help but the service was fast and wonderful.

“The staff at this hotel is wonderful. Very accommodating and easy to work with. The rooms are very spacious and the beds are the best ever. I stay at a lot of hotels but this one is above and beyond one of my favorites. I would give this hotel 10 out of 10 stars!”

Sep 8, 2005 by George from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room was clean, nice view of the galleria and city.
• You had to pay for parking.

“We enjoyed the hotel, it was very nice.”

Sep 5, 2005 by Eston from Brentwood, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was the best I ever slept on. The staff was very friendly and helpful.
• Cannot think of anything.

“The hotel was in a central location for our activities. The staff took care of our every request and took extra care that we enjoyed our visit to Houston.”

Sep 2, 2005 by Ruth from Clovis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• first class hotel, conveniently located, best place ever
• nothing

“This hotel is so elegant, beautiful, and right across from the famous Galleria. ”

Aug 30, 2005 by Tina from Cypress, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great and the room was well decorated. The bed was incredibly comfortable and the sheets were so soft. We loved ot.
• We found everything to be perfect.

“This was a getaway night for us and the room they put us in was excellent. It was back in the corner away from everyone. We had a cocktail at the bar before going to dinner and it was a treat. We were treated like special guest. It truly felt like a luxurious getaway and we hope to do it again, soon.”

Aug 30, 2005 by De A. from Bell City, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

“Everything was very nice and clean. The service was very fast. The location was perfect - right across from Macy's. The only draw back was the small bathroom.”

Aug 30, 2005 by Robert from Crockett, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was fabulous, the room was newly renovated and spotless.
• Saw a few ants in the rest room.

“The hotel is located directly across the street form the Galleria. the rooms are newly renovated and spacious. The bed gave me the best nights sleep I have had in a long time.”

Aug 28, 2005 by David from Parker, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, bed, shower head.
• Food

“Very good overall.....”

Aug 25, 2005 by Jay from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was one of the best hotel experiences we've had
• Nothing

“Great location, friendly staff that is attentive to your needs. They're always smiling.”

Aug 24, 2005 by Arvind from College Station, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Valet parking was expensive. But they did have free parking which was a little far off.

“Very nice hotel. Rooms and bathrooms were excellent. Wish the free parking was closer to the hotel.”

1 of 1 people found this review helpful.

Aug 24, 2005 by Missy from Lubbock, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The girl who checked us in was AWESOME!
• The location is hectic....

“I was very pleased with this hotel and with the service we received. They were friendly, welcoming, accomodating and the place was immaculate. Everything we asked of them, they went above and beyond on....the price was awesome. Would do it again if I could get the same price.”

Aug 24, 2005 by Richard from Austin, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• being able to smoke cigars in the bar.
• bar area a little to quiet.

“We enjoyed our stay, great pool and hot tub area. Close to shopping and fine dining.”

Aug 24, 2005 by Trey from Victoria, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the location, quality, cleanliness were all superb for the price.
• cannot think of anything that I did not like about this hotel.

“this hotel overall is excellent for the price.”

Aug 23, 2005 by Kyle from Fort Worth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very clean and the staff was extremely nice
• N/a

“This hotel with it's location makes for a wonderful value and a very comfortable stay if you are wanting to stay near the Galleria.”

Aug 22, 2005 by Mark from Berkeley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• location

“nice location. nice health club amenities. helpful staff.”

Aug 22, 2005 by Ozuru from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great amenities
• Entertainment may be lame

“Excellent hotel, great service and amenities. Conveniently located in the Galleria w/in working distance of plenty of shopping and dining.”

Aug 19, 2005 by Sara from Martindale, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extraordinarily nice. From the cleanliness, to the ammenidies, to the fine sheets on the bed.
• Had to pay for parking

“This hotel was everything you want a hotel to be. All the amenities are there. This hotel had everything perfect from its full gym including a sauna to the fine linens and down comforters on the beds. I would definitely love to stay here again.”

Aug 19, 2005 by Elaine from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful room, friendly staff
• $14 per day to park, charge for high speed internet and wireless

“Great room for the price and excellent location within walking distance of the Galleria and restaurants.The staff is so helpful and friendly and genuinely welcome you to the hotel.”

Aug 18, 2005 by Mike from El Paso, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• the bed
• nothing

“excellent hotel and room, i would recommend this room to anyone who travels”

Aug 18, 2005 by Robert J. from Stone Mountain, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Complete services comensurate of a four star hotel. I especially liked the shuttle serve offered by the hotel. And, oh yes, the beds. Aaaah!
• The curb at the front door entrance should be eliminated and made level.

“The hotel served us well in terms of its location, and the wide range of services provided. The staff was extremely courteous, well trained, and knowledgeable. Overall, I enjoyed my stay there and, if given the opportunity in the future, I would have no problem selecting this hotel again.”

Aug 18, 2005 by Dolly from Plano, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• The bed was very comfortable and I loved the decoration.
• There was a family with kids right across from our room. The kids were noisy running in the hallway on early Sunday morning.

“Basically we had a pleasant stay at the JW Marriott in Houston. The location is convenient for shoppers of Galleria. But the traffic was horrible in that area. We enjoyed the room and thought the decoration and bedding were both very nice. There were kids running in the hallway early Sunday morning but we know that it's not a reflection on the hotel. Will stay at the hotel again.”

Aug 18, 2005 by Cindy from Lumberton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location & nice rooms

“The staff was helpful & the overall experience was great.”

Aug 18, 2005 by Diane from Groves, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• luxurious bed linens, very relaxing place to stay
• loved everything....

“This hotel has recently been renovated and includes very luxurious bed linens and towels. The room was very comfortable in all aspects. The hotel staff was superior, from the dooman to the front desk and room service. This hotel is an excellent place to stay whether it is for business, or pleasure.”

Aug 18, 2005 by Doug from Lake Charles, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Lavishly appointed
• Had to pay $14 for parking

“Overall enjoyed the stay very much. Went to breakfast too late to sample the buffet which has always been great in the past. Room appeared to have been recently renovated. Couldn't believe the price was accepted!!!”

Aug 17, 2005 by Carl from Temple, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[2]

• Bar, Lobby, and the room.

“An accommodating staff, Comfortable, beautiful decor.”

Aug 17, 2005 by Allison from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Racquetaball court & gym facilities.
• A little older-looking on the outside, but great remodelling inside.

“Good hotel.”

Aug 17, 2005 by Dawn from Winters, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms & convenient to shopping.
• Paying $14 per night for parking.

“It is a beautiful hotel with newly remodeled rooms. The staff were exceptionally helpful, polite, & always smiling.”

Aug 17, 2005 by Nancy from Guadalupe, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is great. It's just across The Galleria.

“I really enjoyed my stay, the rooms are very comfortable and really nice.”

Aug 17, 2005 by Kay from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was helpful and friendly.

“This is a nice hotel with a great staff. The room was a good size, new and very clean.”

Aug 15, 2005 by Brian from Mansfield, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• From the front desk to the restaurant everyone went the extra mile to make my stay a good one.

“The accommodations were excellent. The staff knows how to make you feel welcome. From the front desk to the restaurant, everyone was asking if I needed anything else. This was a great stay.”

Aug 15, 2005 by Camille from Port Arthur, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Excellent location. Wonderful amenities. Entire hotel was simply fabulous. Will visit again.
• Only one thing comes to mind other than the view, would be the air conditioning. not very cool.

“Enjoyed my stay will visit again real soon. Perfect location for shopping and eating. Wonderful spot for the entire family.”

Aug 14, 2005 by Denise from Centerville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great breakfast buffet and bedding.
• Remodeling.

“Good location, nice staff, bedding was like at home, bell boys could have been nicer and more helpful.”

Aug 11, 2005 by Kevin from Nederland, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, awesome amenities. Accepts reasonable offers.

“One of the finest hotels I have ever stayed at.”

Aug 10, 2005 by Uyen from New Orleans, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were clean with all the necessary amenities. The beds were very comfortable to sleep in.
• Everything was excellent.

“I liked the location of the Marriot because it was convenient for me to go shopping at the galleria. The rooms were really nice and very clean. I would highly recommend this hotel.”

Aug 10, 2005 by William from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We liked everything at this hotel !

“Excellent location. All rooms have been remodeled. The Galleria shopping center, just across the street.”

Aug 9, 2005 by Quentin &. from Hackberry, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice large rooms.

“Beautiful hotel rooms at a very good price.”

Aug 8, 2005 by Jay from Cleveland, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location, location, location.
• Concierge desk always unavailable, not knowlegeable

“Nice location, free parking is available along with valet and self parking, good looking hotel.”

Aug 7, 2005 by Kim from Gonzales, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was extremely professional and friendly. Rooms are spacious and updated. Ideal location directly across from Galleria.

“This is a very nice hotel with updated rooms, friendly staff, and an ideal location across from the Galleria and minutes from downtown. The linens in the room are luxurious. The hotel has a great workout room and nice pool also.”

Aug 6, 2005 by Jan from Boerne, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, staff eager to please, very nice interior
• Dining room staff disinterested in telling you about the dining options. Ate breakfast there never knowing or being told about a full breakfast buffet

“Everything enjoyable and good. Slight disappointment at breakfast in their dining room.”

Aug 6, 2005 by James from Lake Charles, LA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location and kindness of staff
• Coffee pot not cleaned, French fry on floor

“Great location and staff and would stay there again without hesitation.”

Aug 6, 2005 by Joseph from Longview, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The price of valet parking was outrageous; self parking was across the street from hotel shared with retail shopping center parking

“It was a good value for what we paid for it. Pool and exercise room were nice.”