User Reviews for Capitol Plaza Hotel and Convention Center

Research User Reviews for Capitol Plaza Hotel and Convention Center (1-20 of 27)

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Dec 2, 2009 by Marsha from Hartsburg,MO
Overall Rating: 10

• Rooms were awesome, pool was great and next to expo center.
• I liked everything.

“This place is amazing. I would recommend this hotel to anyone. It is very beautiful and everyone was so very nice.”

Nov 18, 2009 by Kathy from Burkburnett,TX
Overall Rating: 7

• Location.
• Noisy.

“The hotel was beautiful, but catered to a large, young sports group. It seemed difficult for them to keep control of the running and yelling of this group. Since the doors had a space between the door and the floor, the noise was easily transmitted into the room.”

Oct 6, 2009 by Maggie from Bettendorf,IA
Overall Rating: 9

• Free internet, close parking, and nice pool area.
• Small TVs, no fridge or microwave (available at extra charge).

“Rooms need to be updated, still fairly nice, mostly the non upholstered, non bed furniture.”

Aug 8, 2009 by Mark from Louisivlle,KY
Overall Rating: 7

• Helpful staff.
• No free Internet.

“No free internet, however, room was clean, nice staff, close to highway, great rate!”

Jul 8, 2009 by Howard from Salina,KS
Overall Rating: 10

• Very clean and neat.
• None.

“We enjoyed our stay.”

May 21, 2009 by Jim from Guymon,OK
Overall Rating: 9

• Very nice hotel.
• Can not think of anything.

“Very nice, good breakfast, comfortable bed, clean, and friendly.”

Apr 5, 2009 by Raj from Edina,MN
Overall Rating: 9

• Facilities in the room were very good.
• Wireless internet is very slow.

“Overall facilities were good and the experience is pleasant.”

Nov 24, 2008 by Grant from Wichita,KS
Overall Rating: 10

• Nice, clean, roomy bathroom, comfortable bed.

“I liked the hotel a lot, it was very nice and comfortable, would definitely stay there again.”

Nov 6, 2008 by
Overall Rating: 6

• It put me in the same building as my conference.
• It was not very clean.

“When I went to check out, I was glad I didn't do the express check out, because I found $90 as charges for an room refrigerator that the room did not have, I had not requested, and in fact would not even have known was an extra had it been in the room. Fortunately I was still there for the day for the conference, because it took all morning to get it straightened out. The carpets outside in the halls were littered with all sorts of small debris which was there the entire time. On the first night there, we were dumped into the chilly outdoors in our night clothes with a fire alarm that was the result of something burned in the kitchen. Being a volunteer fireman, I at least enjoyed seeing what Topeka's finest brought to the scene. Beyond this, their lounge echo’s up through the atrium and into the rooms above, very noisy and it stayed that way after midnight. At least I did not feel unsafe; the Ramada in Topeka has armed guards, and places it is not safe to be after dark. Once while I was there the front desk clerk was beaten, raped and robbed not 10 minutes after I had passed through the lobby. I have stayed in the other three star in Topeka, the Hyatt Place, and though it has no restaurant, it is far nicer, an quiet!”

Aug 7, 2008 by Clair from Grand Forks, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, central to downtown.
• Nothing comes to mind.

“We have stayed at this facility several times, it is always in good shape clean and modern. It is a good location for our stays.”

Jul 25, 2008 by Tara from Omaha, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, location, friendly.
• Nothing.

“Hotel was clean, comfortable, friendly fast service and the location was great! We would stay there again.”

Jun 2, 2008 by Meadow from Aurora, CO
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[4]

• Quiet (probably because no one else was staying there).
• Rooms filthy.

“When you first entered the room it was decent. The beds were made nicely and they were comfortable. As I began to look around, the walls looked damaged and it looked like they hired someone inside the hotel to fix it. The outlets were not in the wall fully (safety hazard). There was a huge stain on my sheet (I slept on top of the blanket). The bathroom was kind of clean, but again the general maintenance of the room was very, poor. It made me very uncomfortable and the staff wasn't helpful either. I will do everything never to stay in Topeka, Kansas.”

May 22, 2008 by Erin from Albuquerque, NM
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[8]

• Convenience.

“Our room did not contain a refrigerator or microwave as stated. Our room opened to an atrium and was Extremely loud. You could hear everything going on outside the room and the odor of food from the restaurant in the atrium could be smelled in all of the rooms. The hotel also called my cell phone at 6:00 a.m. on the day of our departure and then hung up, waking me up for absolutely no reason. We didn't have a wake-up call scheduled, and even if we did, they should have attempted to call our room and not my personal cell phone. This was a very dissatisfying experience and I hope that this is an isolated incident.”

Mar 28, 2008 by Joel from Dupont, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Quiet and good location.
• The Coffee.

“It looks and feels the same as all the other John Q. Hammons hotels. Comfortable.”

Mar 26, 2008 by Judy P. from Omaha, NE
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The bed was very comfortable. The shower was nice as well.
• The floor in the restaurant needed to be swept.

“Nice hotel, good food and comfortable room. I would stay there again.”

Mar 17, 2008 by Connie from Guthrie, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] •

• Very conveniently located for my needs.
• Sounds from atrium carried into our room.

“The hotel was very convenient to the events we were attending in Topeka. It was clean, attractive, and the staff was polite. There was an open atrium and the sounds from the ground floor areas carried up into our room.”

Feb 5, 2008 by Michele from Blue Springs, MO
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[8]

• The room was very nicely decorated.
• The service everywhere was VERY slow!

“It was clean but the service at the front desk and restaurant were terribly slow. The food was good, but not family friendly. A group meeting at the hotel was VERY loud until almost midnight.”

Jan 5, 2008 by L. T. from Topeka, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• Very nice atmosphere.
• Fake plants were everywhere! It would have been nice to see as many real plants.

“NA.”

Dec 11, 2007 by Lydia from Emporia, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very nice, good service, very nice room and view of courtyard from hall, enjoyed stay.
• Far from shopping and eating venues.

“Nice lounge in lobby, very nice decor and user-friendly layout, enjoyed my stay.”

Nov 28, 2007 by Charles from Peoria, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean very good people that worked there, comfortable.
• Breakfast could have been better.

“Over all very good hotel, nice clean good people and comfortable.”

Nov 27, 2007 by Lori
Overall Rating: 10

• Cleanliness, friendliness. It was perfect.

“We stayed here visiting in-laws at Thanksgiving. Would highly recommend this hotel. They wanted to make you happy.”

Nov 17, 2007 by Kevin from Newton, KS
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Convenience of not having to drive across town to get to conference.
• No complimentary breakfast.

“Overall a good place to stay.”

Oct 10, 2007 by Greg from Abilene, KS
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[8]

• Open and inviting feeling in foyer and lobby.
• Fire alarm going off at 6:30 a.m. And being asked to exit hotel completely.

“Very nice but as with all hotel rooms with an open floor plan to the lobby it was very noisy early in the morning due to the breakfast/brunch buffet and close proximity to the pool.”

Sep 18, 2007 by Larry from Joplin, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Appearance and location.
• Young people roaming (running) the halls after 11:00 p.m.

“Excellent hotel in appearance, friendly, clean and location for our trip to Topeka. I would stay there again, even if the location was not near our activities.”

Aug 14, 2007 by Tabitha from Wichita, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds were incredibly comfortable.
• The 1st room we were assigned had an overflowed sink.

“Even though we had to change rooms because of plumbing problems, we had a great time and really enjoyed our stay. The facilities are beautiful!”

May 26, 2006 by Mary from Odessa, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great atmosphere.
• I asked for a different iron and extra coffee packet, and got no response from housekeeping.

“We were quite pleased with this hotel and the rate.”

Sep 9, 2004 by Joseph P. from Guthrie
Overall Rating: 9

“Very pleasant experience. The staff was very nice and polite to both me and me wife. Very clean and well stocked with everything we needed for our visit.”