Research User Reviews for Renaissance Tulsa Hotel and Convention Center (1-20 of 48)
Nov 29, 2009 by
Sharon from Decatur,TX
Overall Rating:
9
- Beautiful lobby & rooms.
- No coffee shop for quick inexpensive meal.
“The hotel was very pretty and cozy. Great location near restaurants and shopping. My only complaint would be there wasn't a coffee (type) shop inside the hotel where we could grab a meal and not get dressed up for the fancy (looking) dining room. There was room service but a little pricey and we didn't want to go back out to a local fast food or cafe.”
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Nov 25, 2009 by
Maria from Ft. Worth,TX
Overall Rating:
9
- I like the gym area, Sauna.
- The hot tub was small compared to the pool and Sauna.
“I would def stay there again. Close to lots of good restaurants and close to the freeway.”
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Nov 19, 2009 by
Ricardo from Lewisville,TX
Overall Rating:
10
- Nice rooms, very clean, comfortable beds.
“Excellent hotel. Clean rooms, comfortable beds and pillows, good restaurant and bar, well located.”
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Aug 15, 2009 by
Bill from Peoria,IL
Overall Rating:
9
- Friendly/efficient staff, good location to restaurants.
“I WOULD HIGHLY RECOMMEND.”
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Aug 14, 2009 by
Sally from Grand Tower,IL
Overall Rating:
10
- The room was very spacious, even with two beds.
“Loved the hotel, very clean and very comfortable.”
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Aug 5, 2009 by
Kathryn from Webb City,MO
Overall Rating:
10
- The rooms were very attractive with nice beds and the lobby was very luxurious.
- Breakfast buffet was kind of expensive.
“I enjoyed my stay very much and I would stay there again. It was very conveniently located for shopping. It was also very safe.”
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Aug 3, 2009 by
Patty from Granbury,TX
Overall Rating:
9
- Friendly competent staff.
- Housekeeping did not remove 3 pillowcases smeared with food...put them back on the bed
“I was impressed. The only flaw were the pillows. At first I thought my girls had eaten pizza on the beds. But it was clear they ate at the table. When I turned down the bed, I saw 3 pillows with food smeared on them and thoroughly checked the bed. Even though the linens looked and smelled clean, it was difficult to relax and rest well after seeing the soiled pillows.”
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Aug 2, 2009 by
Michelle from Wyandotte,OK
Overall Rating:
9
- The location was perfect. Close to the hospital where I had a very early appointment scheduled.
- Room right at elevator. The dinging was annoying.
“Excellent location, beautiful property. Very pleasant stay. Would return.”
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Jul 18, 2009 by
Lisa from Fontanelle,IA
Overall Rating:
10
- Beautiful setting, nice clean rooms, comfortable beds and pillows.
- Nothing.
“Wonderful, beautiful place to stay. It was very quiet and close to the place we needed to go. Beautiful lobby, and rooms. Very clean. Comfortable bed and extra pillows.”
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Jun 12, 2009 by
Robb from Edmon,OK
Overall Rating:
9
- I loved the atrium space with the coy pond and turtles.
“Great hotel for the money. Checked in late quickly. Beautiful common areas. The hotel was clean and the room was ice cold and perfect for sleeping.”
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Jun 11, 2009 by
Nowa from Independence,KS
Overall Rating:
9
“Very clean, good location, great beds.”
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Jun 1, 2009 by
Pat from Oklahoma City,OK
Overall Rating:
10
- Excellent customer service!
- No complaints at all.
“This hotel was appealing to the eye, staff was efficient & friendly. Food was wonderful and I would definitely liked to stay here whenever my travels bring me to Tulsa!.”
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May 14, 2009 by
Regina from Skiatook,OK
Overall Rating:
7
- The lobby was really nice.
“It is a nice family hotel, the staff was friendly. I didn't like having to go through the lobby and past the main door to get to the pool.”
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May 4, 2009 by
from Irving,TX
Overall Rating:
0
- Location and newness.
- Parking too far from door.
“Very good.”
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Nov 27, 2008 by
William from Las Vegas,NV
Overall Rating:
10
- This hotel had a great open feeling. The lobby area with the water and fish connected you to the outdoors.
“This is an excellent hotel for the price and comfort. The rooms are very comfortable. Watching the fish in the lobby area was a real treat and is entertaining for kids.”
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Oct 15, 2008 by
Dennis
Overall Rating:
10
- The bathroom was beautiful,and clean. Also the view was wonderful.
“It was a very pleasent experience.”
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Oct 11, 2008 by
Beth
Overall Rating:
9
- Beautiful, friendly, clean, great attention to detail.
- Room thermostat, main pool temp. Too cold.
“Excellent greeting like a 5 star hotel. Explained room, rates, terms clearly; quick check-in. Very friendly staff in all areas. Nice pool and jacuzzi but pool a bit cold. Room was great; comfortable bed, clean, stocked.”
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Sep 4, 2008 by
Mina from Bridgeport, CT
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Rooms are very clean. Friendly staff. Good breakfast.
- You have to pay for internet.
“Lobby area was very nicely decorated - our 20 months old daughter enjoyed watching the aquarium. We were on the second floor. Our room was very spacious and clean. We asked for an in room fridge, microwave and a crib - they came in 10 minutes. The front desk people were polite. Staff at the restaurant was very friendly. We had the weekend breakfast buffet - it's highly recommended! We also used the indoor swimming pool - it was not big but very clean. Our daughter had a good time in water. In short, we enjoyed our stay at the Renaissance in Tulsa.”
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Sep 3, 2008 by
Michael from Georgetown, TX
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Nice check-in, nice lobby, great bed, spacious rooms.
- Only 2 creamers & two sugar packets available in room.
“This was a very good value. Friendly greeting. Option offered for two beds or one. We took a king. Nice spacious room. Very comfortable bed, lots of pillows. Nice bathroom with granite countertops. Nice pool, hot-tub, sauna, exercise room. Pet friendly hotel with not extra charge for pets. It was $12.95 for internet. A charge at a quality hotel is expected, but, personally, I think $9.95 would have been sufficient. Easy check out. Starbucks served at hotel. We didn't eat in the restaurant, but it looked very nice. Nice spacious atrium area with walkways, fish, etc.”
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Aug 19, 2008 by
Norma from Farmington, AR
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
- Great hotel! Family and pet friendly. Great location.
- No free breakfast. Rooms had internet access, but it cost $12.95 for 24 hours (from noon to noon).
“The Renaissance Hotel was very nice. I would recommend this hotel to everyone. No free internet or breakfast. Everything else was wonderful. They even allow pets!”
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Aug 17, 2008 by
Paula from Tulsa, OK
Overall Rating:
8
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Very friendly.
- Charged for internet, no coffee in room.
“The hotel was beautiful and quiet and all of the staff was extremely friendly. We actually live here and needed a place to stay with guest as our house is being remodeled. They felt they were being treated like royalty.”
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Aug 4, 2008 by
Lajune from Oklahoma City, OK
Overall Rating:
5
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- It was in close vicinity to the funeral.
- Couldn't smoke and pool was so cold couldn't get in.
“Rooms were nice, had all amenities except a refrigerator and could not smoke. Had to pay for internet and usually that's not a charge we endure. The swimming pool was inside, and even though the weather was in the high 90's outside, the pool was so cold, like ice, we could not use it and the hot tub was not hot enough. We normally stay at the Hilton Garden Inn. If we would have been given a room with a balcony, we could have smoked, but were put in the far reaches of the hotel.”
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Jul 22, 2008 by
Magdalena from Agra, OK
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The separation of the bed room and the TV room.
- I liked everything.
“This hotel was great for a romantic getaway and just a family getaway we loved it and hope to return in the future.”
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Jul 22, 2008 by
Robert from Lamesa, TX
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Indoor pool, fish.
- Beds nice but small.
“Vary nice, had some construction going on.”
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Jul 9, 2008 by
James H. from Wheaton, IL
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Wonderfully adorned rooms.
- Nothing not to like at all.
“This is certainly the best hotel I've ever stayed at in Tulsa. Will definitely return.”
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Jul 8, 2008 by
Kim from Hawkins, TX
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Nice location. Nice rooms, very attractive.
- Expensive food and beverage.
“Extremely pleased with this hotel and would be my first choice in Tulsa. The location is in the best area of Tulsa with many good restaurants.”
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Jul 3, 2008 by
Tim from Vilonia, AR
Overall Rating:
7
Cleanliness:[8] •
Staff:[7] •
Location:[8]
- The beds were very comfortable. That was about the only thing, besides the grand lobby, that impressed us.
- Some of the hotel staff did not seem to be very friendly.
“In general, this hotel is great for business travelers. As business conferences are held at the convention center. The location is good with many fine restaurants and shopping mall nearby.”
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Jul 3, 2008 by
Marcee from Omaha, NE
Overall Rating:
10
Cleanliness:[10] •
Staff:[9] •
Location:[7]
- The lobby had live fish and turtles with lots of greenery.
- A bit hard to get to.
“This hotel was quite attractive with a gorgeous lobby including live fish, turtles and small ponds. It is an open atrium and you can see all the way up to the 9th floor. The elevators are glass. The pool, hot tub and work out room were quite nice with bottled water. And towel service available. The staff were helpful and asked if you needed anything or help in finding something. The manager was visible and friendly. I would definitely recommend this hotel and would stay here again myself!”
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Apr 8, 2008 by
Steve from The Colony, TX
Overall Rating:
10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
- Promotion night in the convention center - lots of well-behaved teenagers.
“Beautiful hotel, friendly staff, excellent food, fast room service. The only downside was that we were put in a room next to the elevator (with all the noise that goes along with that).”
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Mar 26, 2008 by
Sparkel from Dallas, TX
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Very clean, friendly staff, very comfortable stay.
- No complaints.
“This is a very nice, clean hotel and I would be honored to stay there again. Thank you so much for your friendly staff and the very clean and comfortable rooms. I really enjoyed my stay there and will return again. Keep up the great work.”
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Mar 26, 2008 by
Eileen from Los Gatos, CA
Overall Rating:
9
Cleanliness:[10] •
Staff:[8] •
Location:[10]
- Very convenient-close to few-shops-dog friendly-fabulous rack of lamb.
- Day manager on Weds. AM was snotty.
“I was very pleasantly surprised to find this hotel much closer to Broken Arrow where I had business to attend to. Even though right on the freeway, it was quiet and yet walking distance to a large mall and many restaurants. The bar served a full menu, the lamb was amazing and the wine staff knowledgeable. I would stay there again.”
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Mar 12, 2008 by
Tollie from Coffeyville, KS
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Very impressive.
- A little loud large convention going on.
“Very nice would stay there again.”
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Dec 17, 2007 by
Pj from Bartlesville, OK
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[7]
- Rooms were large.
- A bit hard to get to.
“Over all an enjoyable stay.”
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Dec 16, 2007 by
Brad from Tulsa, OK
Overall Rating:
8
Cleanliness:[8] •
Staff:[7] •
Location:[9]
- Great location and nice lobby, good indoor pool.
- The beds were a little small and average comfort.
“This is a great place to stay for access to shopping and restaurants. Nice pool for kids. Beds and pillows could be a little better quality.”
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Nov 27, 2007 by
Fred from Stillwell, KS
Overall Rating:
0
Cleanliness:[7] •
Staff:[10] •
Location:[10]
- I especially enjoyed the staff.
- The room seemed as if it had been quickly cleaned, skipping over many areas.
“We really enjoyed our stay, and plan to return.”
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Oct 2, 2007 by
Mick from Broken Arrow, OK
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- All of the employees were well trained, courteous, and helpful, especially Tyler.
- I wish we could have had a jetted bath tub.
“This was an excellent choice for my wife and I to use for our anniversary. It was convenient and had some good amenities. I will stay there again.”
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Jul 16, 2007 by
Judy from Edmond, OK
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- The entire staff was extremely helpful and friendly, everyone from the doorman to room service.
- The price is a little more than I usually pay.
“The service was beyond compare. I normally travel on business to Tulsa but was in town for my 14 year old son's baseball world series. A suite is always great but the rate was more than I could afford. Anyway, the employees of the Renaissance should be commended. As I said, even the young woman who brought up our room service one morning was wonderful and advised us of complimentary massages.”
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Jul 15, 2007 by
Vivek from Santa Monic, CA
Overall Rating:
8
Cleanliness:[9] •
Staff:[9] •
Location:[6]
- Attractive Design and amenities those were upscale.
- No free internet access in rooms. No wireless access.
“Nice rooms lobby and bar. Good amenities. Location is not the best and is not in an upscale part of town. Right next to the freeway so the room can be a little noisy.”
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Feb 12, 2007 by
Rick from Broken Arrow, OK
Overall Rating:
5
Cleanliness:[8] •
Staff:[8] •
Location:[8]
- Nice accommodations - fairly upscale.
- For the price of the room - not good enough.
“Very nice hotel - this was our anniversary but they put us in a room with 2 double beds instead of one king. ”
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Dec 26, 2006 by
Mike from Charlotte, MI
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[6]
- Excellent service.
- Out of the way.
“I could have stayed at a red roof for the price I got this 4 star for. Marble floors, extra pillows - like a vacation but it was for business.”
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Dec 24, 2006 by
Tina from Lake Charles, LA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Very clean. Friendly staff. Great location.
- I did not like the fact that you have to pay for internet service. For a hotel that hosts many conventions you would think this service would be free.
“This was a very clean, comfortable and convenient hotel. The staff was very friendly and made our family feel very welcome. The children especially liked to watch the stingray and turtles in the lobby. Would like to see free internet service though. Will stay there again!”
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Dec 24, 2006 by
Patti from Bartlesville, OK
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Very comfortable, clean and beautiful. Located near shopping & dining. Staff was very accommodating.
- No free breakfast.
“I was with three other ladies on a shopping trip. I had no problem getting a room with 2 double beds. They also offered a roll away bed. It was very comfortable and the room was big enough to accommodate it.”
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Dec 19, 2006 by
Jimmie from Enid, OK
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The lobby, the room, and the pool hours!
- Nothing to speak of.
“This hotel was close to some great restraints and the mall. The staff was friendly, from front desk, housekeeping, and maintained personnel, all had a hello and a kind word when passed in the lobby or hallway.”
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Aug 29, 2006 by
Cindy from Tulsa, OK
Overall Rating:
10
Cleanliness:[10] •
Staff:[7] •
Location:[10]
- The hotel was very clean, and the pool was nice.
- The balcony needed chairs to sit on.
“This is a very nice hotel. I enjoyed my stay and would stay there again.”
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Aug 18, 2006 by
Mark from Powder Springs, GA
Overall Rating:
9
Cleanliness:[9] •
Staff:[8] •
Location:[8]
- Its a clean hotel - Which are rare in Tulsa.
- Told us the room would have a fridge and did not.
“Clean hotel, in good location. Close to restaurants and highway. Offers a business center, but it is only 1 slow PC. But by far its a good hotel.”
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Aug 18, 2006 by
Vicki from Newcastle, OK
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The hotel was beautifully decorated and the beds and temperature were very comfortable.
- Nothing.
“The lobby was beautiful with streams of live fish flowing through it. Even though we arrived late, the temperature in our room had already been cooled down and was very comfortable. The beds were really comfortable and the bed linens were great too, including a down-filled comforter on top. We enjoyed everything about our stay.”
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Aug 13, 2006 by
Suzanne H. from San Antonio, TX
Overall Rating:
6
Cleanliness:[9] •
Staff:[7] •
Location:[7]
- Clean.
- Had to pay for Internet access and it was not wireless.
“The advertised "Game Room" no longer existed and that was one reason I chose that hotel. We were disappointed that we had to pay for Internet access and it wasn't wireless and no hook up was provided. We had to call the desk and request one. We stayed at a lower level hotel that had free wireless Internet so it can be done. We felt a "4 star" hotel should have offered more.”
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Aug 11, 2005 by
stephanie from sperry
Overall Rating:
4
Cleanliness:[6] •
Staff:[6] •
Location:[10]
- What was clean was nice
- Didn't want to be inconvenienced with situations.
“My husband and I stayed at the Renaissance for our 20th anniversery. I paid for one of the nicer rooms because it was special. When we arrived an hour and a half after check-in time and were asked to wait while our room could be cleaned. The room was clean other than the fact that it had a funny smell and upon looking we discovered a pizza in a drawer. When we got up the next morning and I went to make coffee and there was a used filter in the machine and no coffee available to make fresh coffee. I did call later and speak to a girl at the front desk about the situation and she told me housekeeping was going thru some changes and she was sorry for the inconvenience. I wouldn't recommend this hotel to a friend if they were going to spend a little extra on a nice evening.”
7 of 7 people found this review helpful.
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