User Reviews for Marriott Tulsa Southern Hills

Research User Reviews for Marriott Tulsa Southern Hills (21-40 of 61)

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Feb 19, 2008 by Kari from Eufaula, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The bed was very comfortable, the room was neat and clean.
• The only negative thing I can say about my stay was that the carpet in the room was still damp. I guess it had been shampooed.

“The hotel was well worth the price I paid. It was clean, well accommodated, close to restaurants and local events, the staff was courteous and friendly, the bed was extremely comfortable.”

Feb 17, 2008 by Elizabeth from Grove, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to medical centers!
• Parking. Handicapped have to struggle to get baggage into lobby and up to room.

“Wonderful beds.”

Feb 15, 2008 by Stefan from Riverbank, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[2] • Location:[10]

• Convenient location, clean.
• Desk staff did not greet or say I will be with you.

“Clean hotel, good concierge service (eating).”

Feb 12, 2008 by David from Dripping Springs, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Great Staff and Very accommodating.
• Original room was 1 King but they moved us to two Doubles without hassle.

“Great Stay at a great price, would highly recommend.”

Feb 5, 2008 by Mitzi from Mcalester, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was very nice and roomy.
• It took a long time standing in line to check in. They needed help at the front desk.

“This hotel is luxurious and built on a grand scale. I had a very comfortable stay, and the employees were helpful.”

Jan 30, 2008 by Charmaine from Ponca City, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the pillows very much, which is a big deal to me.
• No microwave in the room.

“Very nice hotel that felt clean and definitely above average on decor, sheets, towels, etc. It is a great choice for me when I travel to Tulsa because it is close to a highway, although not right on it, and also to other major shopping/eating areas.”

Jan 17, 2008 by Larry from Lenexa, KS
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Nice fitness room.
• Elevator had food spill all day, not cleaned up.

“Great location. Nice furnishings with great bed. Fitness room and pool area were very clean. Would stay again.”

Jan 16, 2008 by Dale from Springfield, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Lobby and Room were very nice.
• A little difficult to find entrance coming from the East.

“I was very satisfied with this hotel and would stay again in the future.”

Jan 11, 2008 by Stephen from Springdale, AR
Overall Rating: 3
Staff:[7] • Location:[9]

• Very beautiful hotel. Looked nice.
• The room had mold in it which causes all sorts of problems.

“Although this hotel looked beautiful, the room had a great deal of black mold from floor to ceiling, behind the window curtains. This caused a great deal of reparatory problems that caused me to be up most of the night. The hotel solution was to move me to another room (after the damage was done) and to give me a "free breakfast. I was shocked that a hotel that was so beautiful had such a bad room problem. I am not sure I would ever want to stay at this hotel again.”

Jan 9, 2008 by Lori from Mckinney, TX
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[10]

• Location was good, bed was comfortable.
• The room was filthy.

“There was a layer of dust on top of the hairdryer, dust collected around outlets, dried feces near handle on the toilet, dirty walls in bathroom, dried food (corn) and rubber bands on the floor below desk, a ladies panty hose stocking on the floor in the closet, with a layer of dust around the edges of the floor. Evidence of very poor housekeeping. Wanted to leave, but couldn't because of cancellation policy and had to stay there for 2 nights. Horrible experience, especially with 2 small kids who wanted to play on the floor.”

Jan 1, 2008 by C. R. from Tulsa, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really liked customer service. They were friendly. I also liked the room and hall ways, it was well kept.
• One waitress escorted us to a table and when we got up to get our food, she sat someone else at our table.

“Other then the pool not being available, this hotel is an excellent hotel to stay in.”

Jan 1, 2008 by Maria from Tulsa, OK
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• 24/7 free internet service.
• Old, not very clean, noisy, expensive restaurants.

“I was very disappointed with this hotel. It was old, not very clean, noisy, you can hear just about everything in the hallways and everything in the room next door. The restaurant was very expensive which forced you to go out to eat. Rooms were not vacuumed and the furniture was very old, hotel room doors were very old and banged around. The hotel never ran all it's elevators at once making it very difficult to get to and leave your room.”

Dec 13, 2007 by Jason from Rogers, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Nice upscale & open lobby, room was clean and comfortable.
• During my stay, 3 bus loads of teenagers also stayed, very loud.

“Nice location, local amenities are close to hotel, clean comfortable rooms, soft beds, had a problem with noisy teenagers but staff resolved issue within an hour. It is definitely not a 2 star motel; this is a 3 star hotel at least. I look forward to traveling to Tulsa again and staying at the Marriott again.”

Nov 28, 2007 by Aimee from Edina, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was very friendly and helpful.
• The breakfast buffet was not well staffed.

“I would definitely stay at this hotel again. It was very clean and staff was very friendly. Loved the spa. The biggest negatives were that I thought the pool was heavily chlorinated and the breakfast buffet seemed to be understaffed at times.”

Nov 27, 2007 by Rachael from Rolla, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• From the moment of arrival to our departure we were treated wonderfully.
• Being a holiday evening there wasn't anything we didn't like.

“Being a Thanksgiving, evening we were greeted by a great staff in all parts of the hotel. Wonderfully surprised by the hospitality room and the cleanliness of our room. This hotel will be one on our list of places to stay again in the Future Rolla, MO.”

Nov 27, 2007 by Ron from Oklahoma City, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• General location close to our interests.
• Lack of free Wi-Fi service.

“We've stayed here many times and this stay, though troubled a bit by the construction underway at the hotel on the ground floor, was a good one.”

Nov 21, 2007 by Bob from Arlington, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Free parking and bed.
• Your description said check out was noon but the hotel had it at 11am.

“The hotel is a little hard to get to but in a nice location. It has a nicely arranged room, free WI, and a courteous staff. It met our expectations and we would go back again without a second thought.”

Nov 16, 2007 by Amy from Stockton, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[10]

• The beds!
• Parking was an issue.

“We really enjoyed our stay. The bed was probably the most comfortable bed Id ever slept in!”

Nov 4, 2007 by Thomas from Wichita, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Pool/spa was not in the basement!
• Everything was good.

“Nice rooms, good service, classy place.”

Nov 2, 2007 by James from Dekalb, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice experience; registration desk personnel extremely pleasant.
• Breakfast buffet food cold; service personnel lacking.

“We would definitely stay at this hotel again; we would not eat there.”

Oct 30, 2007 by Glennis from Towanda, KS
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Ease to get to, close to our destination, bed was a great playground.
• Disinfectant smell, parking was restricted due to repairs.

“We had a nice room on the sixth floor. The bathroom was set up as a handicap facility and therefore not as convenient as I would like. The strong disinfectant smell bothered me at first. This hotel seems to cater toward traveling business men. The bed was good and clean and all employees we encountered were pleasant and knowledgeable.”

Oct 29, 2007 by Jc from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Good location.
• Parking lot a long way from lobby.

“Overall a nice hotel in a quiet part of town.”

Oct 26, 2007 by Shirley from Tulsa, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very luxurious.
• Nothing.

“Wonderful, its my favorite hotel in my home town.”

Oct 13, 2007 by Cyndi from Wyandotte, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk clerks were very helpful and super friendly.
• The only problem I had was the TV stand door fell on my foot when I opened it to watch the news.

“Hotel staff very friendly and the bed with all its pillows were heavenly.”

Oct 9, 2007 by Ron from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Service at the front desk - very helpful.
• No high-speed internet service offered free to guests.

“Very, very nice room. Staff has my compliments for their courtesy and professionalism.”

Jul 10, 2007 by Jen from Sioux Falls, SD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Comfortable beds.
• Floor with pool smelled really bad.

“I really enjoyed my stay at this hotel, the bed was super comfortable. I would stay here again.”

May 27, 2007 by James from Lubbock, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room size and appointments excel.
• No fridge.

“Not a new facility but well kept and more than serviceable for business or personal travelers with a reasonably priced restaurant.”

Apr 26, 2007 by Shawna from Ponca City, OK
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[9]

• The indoor pool is very nice and it has beautiful guest rooms.
• The hold on my debit card.

“Upon checking in, my husband gave the clerk our debit card for any incidentals we might have during our stay. We purchased a movie and a bowl of cereal for our 3 year old from room service. The hotel placed a 530.00 hold on our account for three days to "guarantee the funds for our purchase". I thought 530.00 were a bit ridiculous for a 17.00 purchase. I guess next time we will use our credit card.”

Feb 6, 2007 by Sharon from Bentonville, AR
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The room was big and we were left alone all weekend and there were plenty of towels in the room.
• The food prices were a little high. It was hard to regulate the heat and air.

“We went there for a much needed get away. It was the perfect hotel for that. We were left alone the whole time. The room was quiet and comfortable. There were plenty of towels in the room. We didn't get room service as we did feel those prices were too high, but everything else was very nice.”

Dec 29, 2006 by Sherrie from Avondale, AZ
Overall Rating: 0
Staff:[1] • Location:[7]

• Pool and whirlpool were nice.
• Maid service was terrible.

“Because we used, it seemed that we were 2nd rate by the lobby staff. Any special requests were denied because of using it. Every other hotel that we have used it for has been most accommodating. Our room had a leaky window, and our view was the roof. They changed us to a room with a moldy toilet. One day we didn't get maid service and other days, it was far from great. I will not stay there again.”

Dec 26, 2006 by Lisa from Winfield, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very clean. Nice pool area. Family friendly.
• Restaurant is too expensive and slow service.

“This hotel is very nice and clean. It is a nice place to stay. The restaurant is too expensive and service is slow. Conveniently located.”

Dec 22, 2006 by John from Enid, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds.
• Bathroom sink stopped up.

“Overall, very good.”

Nov 6, 2006 by Stephanie from Winfield, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly staff, comfortable rooms/beds/clean.
• The smell of chlorine in the hallway. 3rd floor smelled like the pool.

“Overall, a good experience. However, the smell of chlorine was bad on the 3rd floor hallway, something they should vent better.”

Oct 18, 2006 by Martin from Menlo Park, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfortable mattress.
• Noisy kids in the next room.

“Well run Marriott. Nuff said.”

Aug 21, 2006 by Sd from Dallas, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Safe location.
• Somewhat off the beaten path except for Oral Roberts U.

“The hotel was a good value.”

Jun 25, 2006 by Howard from Cincinnati, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[9]

• Restaurants and bars.
• Coming room requested ignored.

“Good value. Much better than competing Hilton.”

Jun 1, 2006 by Melissa from Bentonville, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• This hotel has a pretty lobby and very friendly staff.
• Some elements of the interior are a bit worn.

“We enjoyed our stay at this hotel. It was a great value. Very comfy beds.”

May 30, 2006 by Cynthia from Stillwater, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The desk staff lady was very competent and checked me out very fast and I didn't have to wait.
• I liked everything about it.

“The room was clean and the bed had a pillow top on the mattress that was very comfortable. A free newspaper was at the door in the morning. I had the choice when I arrived to either have a bell boy or take my own luggage upstairs, and since my luggage had rollers on it, I took my own as did my young son. Nice accommodations and nice lobby. I will definitely stay there again.”

Nov 20, 2005 by Scott from Bedford, TX
Overall Rating: 2
Cleanliness:[9] • Staff:[1] • Location:[9]

• Very nice rooms.
• Terrible service.

“The hotel was beautiful and nicely appointed. The service was terrible! I called for towels that did not come for 45 minutes, and I had to call again to get them. I called for a bellman, and the front desk person said that they would send someone right up, they never came. I called again, and after a total of 45 minutes, I had to go down and get my own cart to bring my stuff down. When I called down for a bellman the first time, I had asked for my car to be pulled up from valet. When I finally got my own stuff down to the front door, my car had not been pulled up (45 minutes should have been more than enough time to bring a car up. I had to go to the front desk and get my keys and get my own car out of valet. I was traveling on business, and I had my family with me. I stay at nice hotels for the services. This one failed miserably this time. It is too bad, because the hotel is nice.”

Nov 7, 2005 by Eddie from Fort Smith, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beds and bedding.
• Pool area run down and unclean.

“Nice lobby and nice rooms. Above average hotel for the price and area.”

Mar 29, 2005 by Lou from Searcy, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Mattress was great
• Room was a bit small.

“Good place to stay, however, I would not choose to stay here if I had to pay full price.”