User Reviews for Doubletree Hotel Tulsa-Downtown

Research User Reviews for Doubletree Hotel Tulsa-Downtown (21-40 of 83)

• Add Your Own Review »

Feb 12, 2008 by Angela from Siloam Springs, AR
Overall Rating: 6
Cleanliness:[3] • Staff:[8] • Location:[5]

• Swimming pool/hot tub area was very nice. Lobby was very nice. Fitness facility was better than average.
• The room had a horrible stench of old cigarettes.

“Other than the room smelling badly, the hotel was nice, the restaurant had a great selection and really good food. The indoor pool is large and clean. Fitness room was much better than I usually find; all of the equipment was new and in working order.”

Feb 4, 2008 by Jeff from Harrison, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[6]

• Comfortable, clean and convenient.
• Needs to have some upgrades to interior.

“Overall, it was a very pleasant stay and the staff was very courteous.”

Dec 16, 2007 by Brad from Tulsa, OK
Overall Rating: 0
Cleanliness:[7] • Staff:[9] •

• Staff and beds.
• Location.

“This is an older hotel but has very good beds. Location is ok for business Downtown, but few restaurants or retail nearby.”

Nov 29, 2007 by Carla from Missouri City, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very pleasant and helpful. They seemed very eager to please my family's needs.
• The air vents looked kind of gross in the bathroom.

“I was pleased when the front desk staff accommodated my family in adjoining rooms. My 19 month old twin nephews were traveling with us and spilled stuffing from a pillow on the floor upon arrival. Housekeeping came immediately after we called them and cleaned up. They happily set up 2 cribs. The friendly staff seemed eager to make our 3 night stay very pleasant. Our rooms were very clean and comfortable.”

Oct 10, 2007 by Kathryn from Farmington, AR
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Staff was extremely nice and accommodating.
• Room furnishings are beginning to show wear, bathtub was chipped.

“We were pleased with the hotel overall - friendly staff, nice clean room, access to downtown and the major highways. I would stay again.”

Sep 5, 2007 by Anna from Moore, OK
Overall Rating: 8
Staff:[3] • Location:[8]

• Nice pool.
• Business center internet cost $5 for 10 minutes and 50 cents for each additional min.

“Everything was good except the woman that checked us in was rude, and the business center charges an insane amount of money for internet use.”

Aug 24, 2007 by Megan from Ponca City, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Friendly, clean and quiet.
• Kind of hard to find!

“My husband and I got married in November and went there for our honeymoon. We loved the hotel! The bed was very comfortable and we never wanted to go out and do anything else due to how quiet and nice the hotel was. They have a very nice fitness center that we also enjoyed. We aren't very familiar to Tulsa and kept getting lost when we did go out, but the staff was very helpful in giving directions and if they weren't sure they showed us where the maps were in the hotel. We had room service one night which was a little expensive for what it was but the food was good. I would recommend this hotel to anybody and plan on going back for our anniversary.”

Aug 18, 2007 by Sandy from Sioux City, IA
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Atmosphere was very upscale. Very comfy bed and pillows. Staff was excellent.
• Additional cost of parking each day.

“We loved the yummy cookies we received as a perk upon check-in. The bed and many pillows were very comfy. We had trouble with our TV remote and a service person came up to check it at 7:30 PM (within 10 minutes) and it turned out to be the batteries. Staff was very accommodating and friendly. The pool and whirlpool was clean and refreshing. It was easy to access from the highways but being it was in a downtown area there was an additional parking fee each day ($5.00). We would stay there again.”

Aug 3, 2007 by Craig from Aurora, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Awesome room and amenities and location.
• Pool door didn't work and had to get help.

“I have stayed at both Tulsa doubletrees and consider both of them excellent hotels. My only disappointment in the past has been a prior booking in which the hotel was overbooked and we were turned to the Hilton, which was not nearly as nice.”

Jul 30, 2007 by Mark from Austin, TX
Overall Rating: 4
Cleanliness:[9] • Staff:[2] • Location:[9]

• Location.
• Room smelled like smoke.

“When I first arrived in my room it smelled heavily of smoke, even though it was a non-smoking room. They did bring up an ionizer to help try and clear out the smoke smell, with some success.”

Jul 20, 2007 by Lynn from Schertz, TX
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[7]

• The Double Tree Hotel was quiet, neat and clean.
• There was no security in the hotel parking garage.

“I felt the overall friendliness among the employees could have been better. Other than that the hotel was nice.”

Jul 19, 2007 by Karen from Columbia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Warm chocolate chip cookies at check in.
• Liked everything.

“Staff was courteous. Check-in was swift. Room was a little older but very nicely appointed and clean.”

Jul 19, 2007 by Sara from Carrollton, TX
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[4]

• Doubletree cookies.
• Smoking floor.

“I did not like being placed on a smoking floor. As someone with severe allergies and asthma, a smoking room tends to make me feel miserable. Hence why I gave such low marks.”

Jul 4, 2007 by James from Carl Junction, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• I loved the convenient directions they have prepared to get to different locations in town.
• We had to be put in a smoking room.

“Everyone at the Double tree was very friendly and helpful. The hotel was close to everything we wanted to see and do. We enjoyed our stay very much.”

Jun 26, 2007 by Curtis from San Antonio, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[7]

• Convenient to downtown. Well appointed.
• Unfriendly, unhelpful check-in personnel and poor maintenance.

“We tried to check in at 1:30pm but we were told it would be 1/2 hr because the hotel was full the previous night. That we understood as it had happened two nights previous at another hotel. At the latter, the staff took our phone number and called us when a room was ready, about 45 mines later. The Tulsa crew would not take our number and kept us coming back every 1/2 hour. The last time we sat in the lobby from 2:30 until 3, the normal check in time, and watched numerous people check in prior to 3. At 3, we were told there still was not a room available and we had to speak with a manager to get checked in. Our experience in the room was not so great either. The bath tub drain was clogged and let water build up a couple inches. Had to stand in soapy water after washing your hair. Hair on floor, towels and bath mat. Sink faucet leaked. Candy wrappers on floor under table. All and all, not such a great experience.”

Jun 19, 2007 by Chris from Tulsa, OK
Overall Rating: 1
Cleanliness:[1] • Location:[7]

• I was looking to stay in downtown Tulsa.
• We were booked on a smoking floor which smelled like a chimney.

“The floor and room in which we were booked was awful. It was as bad as a cigar lounge. When I asked if there were any non-smoking rooms available, I was rudely told that no other rooms were available. Not only were no accommodations made, the staff was rude and arrogant. Obviously, they felt they had their money and could care less about my satisfaction.”

Jun 7, 2007 by Amber from Dallas, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[9]

• I liked the location.
• I was put in a smoking room, staff was rude when checking in, and they tried touting me in a parlor room with a bed that folded out of the wall.

“I arrived at the double tree after a 5 hour drive, and unfortunately arrived while the computers for hotel check-in were down”

May 30, 2007 by Melinda from Rogers, AR
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• They were quick to respond to any problem.
• Restaurant, did not have something on the menu.

“Overall, good.”

May 29, 2007 by Brook from Tulsa, OK
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[8]

• Room was very comfortable nice and private with king size bed and a lot of pillows.
• Bathroom seemed dirty and dingy. Room service prices were ridiculous.

“I enjoyed my stay it was a quick overnight get away for my husband and I. However, had I paid the full price I would have been very disappointed. The bathroom tub had mold around the edges of the tub, the TV was small and outdated and the phones did not work.”

May 21, 2007 by Karl from Wichita, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Quiet, clean, upscale.
• I did not get a receipt for the charge to my credit card, which I need for purposes of expenses.

“Upscale rooms, warm service and cookies, close to downtown Tulsa, a good place to stay for leisure or business.”

May 14, 2007 by Stu from Mckinney, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[3] • Location:[8]

• Clean, attractive, and well maintained.
• Other than the manager, the counter help was not great.

“Hotel is a great spot for the business traveler. No real qualms except from the help. Rooms haven't been updated lately but they are still nice and in a good condition.”

May 8, 2007 by Boyd from Miami, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The sweet dreams bed was wonderful.
• The morning coffee line at star bucks was long.

“I would stay there again and would recommend it to my friends and relatives.”

May 7, 2007 by Buddy from Amarillo, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, quiet, comfortable.
• Shower tile needs replaced.

“The hotel is quite and easily accessible. The staff was friendly and provided service as required. The room was clean and comfortable. The shower had grout missing between tiles and should be replaced. Internet service is at a fee of $10/day. For the price paid, I would stay here again.”

Apr 18, 2007 by Molly from Fayetteville, AR
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The indoor pool was nice. The lobby area was pleasant.
• Other guests were more rowdy than we were, keeping us awake.

“Pleasant, clean, in good repair; the restaurant was much below expectations.”

Apr 5, 2007 by George from Shreveport, LA
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[5]

• Had decent coffee.

“NA ”

Mar 15, 2007 by Shawna from Mulberry, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Indoor pool for our kids.
• Nothing.

“Great hotel, friendly staff, very nice rooms, staff gave us directions to attractions we came to see with our kids. Overall a great experience. We stayed there for the indoor pool and spa.”

Jan 31, 2007 by Richard from Edmond, OK
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice looking lobby, friendly staff.
• The room was an embarrassment to me with my friend.

“The doubletree overall is a nice hotel, the room I was given was like staying @ motel six.”

Jan 31, 2007 by Rebecca C. from Springfield, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The chocolate chip cookies and staff friendliness.
• Had to take a smoking room because it was booked.

“Even though I had to take a smoking room, the staff member sent an ionizer up to the room while I went shopping. This hotel always goes above and beyond to make sure I have a pleasant stay. I use it every time I travel to Tulsa.”

Dec 14, 2006 by Steve from Edmond, OK
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[8]

• Fast check in.
• The room was filthy, mold in the shower and musty.

“I have stayed at this hotel several times and it has been fine, but this time was horrible. The room was very musty and there was a significant amount of mold in the shower.”

Dec 14, 2006 by Don from St. Joseph, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very convenient to Tulsa convention center.
• Hot water took a little time to get hot at night for a shower.

“Great location, would be nice if there were more of a restaurant selection, other than hotel, within walking distance or if so please advertise this to guests as not everyone likes to drive looking for restaurants in unfamiliar downtown neighborhoods. Otherwise a great place to stay!”

Sep 28, 2006 by Dave from Ellisville, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great-very helpful!
• Nothing.

“My stay was great. The front desk personnel were just great. Help me with a Cell phone charger-gave me one! Manager gave me a call to check if my room as OK. Breakfast was great the next morning My stay couldn't have been better!”

Sep 9, 2006 by Linda from Wichita Falls, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms are insulated extremely well, so as not to hear outside activity! Down feather pillows and comforter are wonderful! Mattress was perfect!
• Location for hotel was in a business district with no shops or eateries close by

“Because of our "comfortable" experience at the Double Tree, we will look for their hotels and motels when we travel in the future. In fact, we did stay at a Double Tree Inn returning to our home by a different route. It was equally nice. Their room structure is quiet, attractively decorated with comfortable leisure chairs and divans. For a one-room motel setting, the room was more relaxing and enjoyable than any room we have ever stayed in. The dressing area and bathroom is separated from the sleeping area by a wall so the light will not awake a sleeping person, if the bathroom area is being used! The accommodations were worth the money spent!”

Aug 28, 2006 by April from Overland Park, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The hotel was centrally located.
• I did not like the fact of paying $5 per day to park. No one was available to help with luggage.

“The hotel met my expectations for the most part. We were greeted by the desk staff, had a slight problem finding a non-smoking room. Breakfast buffet was overpriced and look a little cold. Our room was clean and the bed comfortable.”

Aug 25, 2006 by Ronald L. from Cedar Hill, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Employee friendliness and helpfulness.
• No negative comments.

“I found this hotel to be to my liking. I would stay there again. Although, for a three-star hotel, I was surprised that the hotel offered a continental breakfast opposed to a dining area offering full dining service.”

1 of 1 people found this review helpful.

Aug 19, 2006 by Tammy from Piedmont, OK
Overall Rating: 5
Cleanliness:[2] • Staff:[8] • Location:[5]

• Full service hotel.
• Cleanliness was lacking.

“We found the hotel to be very nice and hospitable until it came to cleanliness. We requested our sheets changed every night of our stay but they weren't ever changed. The sheets had stains on them which we found incredibly disgusting.”

Jul 29, 2006 by Hugh from Chicago, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Clean, very nice and comfortable bed.
• Parking garage was creepy.

“If you need to stay downtown, this is a very convenient hotel. The bed is worth it.”

Jun 28, 2006 by Jim from Leawood, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable beds, warm chocolate chip cookies upon arrival.
• No continental breakfast

“The staff was very helpful. The room was great after a 14 hour drive!”

1 of 1 people found this review helpful.

Jun 21, 2006 by Jami from Edmond, OK
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was very helpful and friendly.
• The bed was not soft enough.

“This hotel located in the heart of Tulsa is conveniently located. Parking was ample and I found it to be reasonably priced for the location. The staff was warm, friendly, and very quick to answer our requests for towels, a crib, etc. The bar-tender, Bradford, makes a very good Margarita but made a recommendation of a restaurant nearby, to which we went and found overpriced and lacking in selection. Overall, the hotel room was comfortable and tastefully appointed, but the bed was hard. The down pillows and covers recovered it some. The indoor pool was nice and we enjoyed the buffet breakfast. Our room was on the 12th floor and so we enjoyed a very nice view of the skyline.”

1 of 1 people found this review helpful.

Jun 19, 2006 by Michael from Arlington, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[9]

• The beds!
• Internet and parking not being included in the price!!

“Nice staff, nice clean rooms, nice comfy beds. But wish for the price, it would included internet and parking for the price. That's just nickle and dimeing you to death.”

1 of 1 people found this review helpful.

Jun 15, 2006 by Sara from Mckinney, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• People were very friendly and helpful.
• We were put in a smoking room & were not allowed to change.

“The hotel was great. It was disappointing that we had to be in a smoking room because of your contract with Double Tree. If we would have known that, we would have opted for different arrangements.”

Jun 7, 2006 by Michelle from Midwest City, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• People were friendly.
• Location was bad for leisure travel.

“Nice hotel with clean atmosphere.”

May 30, 2006 by Lisa from Woodward, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Comfortable beds and the cookies!
• To exit the parking garage had to go up 6 levels and then down.

“Great hotel--hope to stay there again soon!”

May 13, 2006 by Laura from Council, ID
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Front desk staff were great. Loved the omelet on the menu.
• TU graduation night and no sleep for guests trying to sleep.

“Assistant GM could not replace missed nights sleep but did return my money for the night, more than I expected.”

May 10, 2006 by Cathy from Springfield, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Warm chocolate chip cookies!
• Our SUV was too tall for parking garage?

“This was our 3rd visit to this property. Attentive, friendly staff. In the past, rooms have always been very nice. This trip, room looked to be completely renovated. Love those warm chocolate chip cookies! Excellent value. We will return.”

Apr 5, 2006 by Jeff from Moore, OK
Overall Rating: 2
Cleanliness:[8] • Staff:[4] • Location:[8]

• The beds were very comfortable.
• The rooms were not ready @ 4:00pm and the swimming facilities were not in working condition to be used.

“The hotel was nice but the service was lacking in comparison to other hotel experiences with the same star quality. The whirlpool was not operational and the overall experience was lacking.”

Apr 4, 2006 by Diana from Wichita, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great bed!
• The parking garage and the $5.00 charge.

“Very helpful staff. The room was clean. The downside to the room is we could hear the baby crying in the next room.”

Apr 2, 2006 by Michael from South Gate, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Comfortable beds.
• Paid parking.

“Very convenient and comfortable, but could do without paid parking.”

Mar 16, 2006 by Larry from Fort Smith, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The rooms were fantastic the staff was very helpful.
• Not much to say , everything was really good.

“I enjoyed the stay. The view from the 7th floor, overlooking the city was very nice. The beds were as comfortable as I have ever slept. Overall great experience.”

Mar 15, 2006 by Melanie from Windsor, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, very clean, onsite pool, hot tub and restaurant.
• Wish they had a continental breakfast.

“I enjoyed my stay there very much. I wish they had more places and maps to places for the travelers. The staff was very friendly and the rooms were nice size, clean, and had down pillows and blankets. It was great.”

Mar 6, 2006 by Troy from Lexington, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[6] • Location:[7]

• The rooms were large and clean!
• The shower head was broken and the check-in staff efficient but cold.

“Doubletrees are typically clean and decent hotels for a weary traveler, this doubletree was no exception, inexpensive parking with access to the hotel via a speedway. The lobby was spacious and they offered an inexpensive buffet breakfast. Room service was efficient. The biggest plus about this doubletree was the large and comfortable rooms.”