User Reviews for Hilton Dallas Lincoln Centre

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Aug 12, 2008 by Jerry from Whitehouse, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• The bed.
• The view from the room.

“Very nice and comfortable, pool was beautiful and small lake added a neat touch for walking or relaxing. Would go back anytime.”

Aug 12, 2008 by Jim from Bethany, OK
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location.
• Paying for parking.

“Great escape for the weekend!”

Aug 10, 2008 by Liz from Tulsa, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel with large rooms!
• The bathrooms need to be updated! It's 2008.

“We really loved our stay at the Hilton. The staff was friendly and courteous and also helpful telling us how to get to the Ranger/Yankee baseball game.”

Aug 6, 2008 by Jennifer from Hewitt, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice bedding.
• AC did not work 100%.

“Hotel was great; however, the AC did not perform to optimum which impacted our night's rest.”

Aug 6, 2008 by Lyndon from Lawton, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The hotel was very attractive and clean, and all the staff we encountered was very friendly and helpful.
• The room seemed a little small, but we did not pay for a larger room.

“We enjoyed this impressive hotel. It was clean and attractive. The pond and grounds were pleasing to the eye.”

Aug 4, 2008 by Debra from Ardmore, OK
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and decent room.
• Wireless didn't work and there was a charge for it.

“It was fine for the one night I was there. I frequently need a room and the location is excellent for the needs I have.”

Aug 4, 2008 by Lena from Oklahoma City, OK
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• The pool area and fitness area were very attractive and clean.
• The food from room service was not very good, but the service was excellent.

“We were very pleased with this hotel. The parking garage is across the street from the hotel, which is a little inconvenient. The staff was great, especially room service staff. The actual food from room service was a bit disappointing. The pool area was beautiful and very clean. Once you find your way to the hotel, it is actually in an area that is very convenient to shopping and dining.”

Jul 30, 2008 by Michael from Penelope, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful atmosphere. Great staff!
• There was absolutely nothing wrong.

“My wife and I wanted a quick get away and this hotel provided us with the perfect atmosphere for a romantic getaway. Great staff that was very hospitable and made our stay feel welcome.”

Jul 26, 2008 by D. B. from Tulsa, OK
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[2]

• The bed was not comfy at all/but was clean.
• Room to small for the price and the hotel.

“Pay parking. No cont. breakfast. Not close to anything good. Pool was never open when it was supposed to be. I was not impressed, for a Hilton. Room seemed very small, bath as well. Had to ask for towels, tissue etc., not enough in the room. We didn't get our wake up call, so we were late for my aunts funeral service. Not good!”

Jul 25, 2008 by Kerry from Shreveport, LA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and overall accommodations.
• Telephone fees are outrageous.

“They take on a fairly hefty valet. The telephone rates are crazy. Charged me three hundred dollars on telephone. Generally, the hotel is a very nice hotel in and treat you as well as you can generally expect.”

Jul 24, 2008 by Eric from Imperial, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, amenities, service.
• Parking fee and location access.

“This hotel is located near the Galleria mall and they provide a shuttle for you. The hotel is clean and the staff is attentive to any needs you may have.”

Jul 24, 2008 by S.A. from Portland, OR
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[5]

• The bed was super comfortable with a pillow-top mattress and ample pillows.
• The front desk staff was not personable.

“Beware: There is an extra $11.95/day computer charge for internet access in your room (although there were 3 computers (only 2 working) by the front desk which could be accessed and then print to a color printer at the front desk). Also, there is a $10/day charge for parking. Overall, if beautiful decor and cleanliness are the most important to you, you'll love this hotel. However, if you also need good customer service and reasonable prices for internet access and parking (i.e. free) this might not be the place to stay.”

Jul 23, 2008 by Ph from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[6]

• Near the Dallas Galleria which is what I was looking for.
• Difficult to get to and needs a renovation.

“Getting dated; needs renovating. Nice pool. Parking is $10/night, ridiculous. And the front desk clerk was not only stupid, she was rude. Ditto for the parking garage attendant. I didn't save as much as usual.”

Jul 23, 2008 by Lauren from Owasso, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The hotel was very clean. The staff was extremely helpful and nice.
• The only thing that I can come up with is it wasn't really close to our destination, but no baggy!

“Very clean, surrounded by great restaurants, friendly and helpful staff.”

Jul 21, 2008 by Randy from Oklahoma City, OK
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[7]

• Hotel was clean, good housekeeping, close to Galleria.
• Room was small, not what I would expect for 4 star.

“The hotel was clean and the lobby was nice, but the room was small and not very well decorated. It also did not have a refrigerator. We had a very unattractive view of the tarred roof above the entrance. The restaurants were very expensive, and we had to pay extra for parking.”

Jul 21, 2008 by Anna from Conroe, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• I love the restaurants.
• No mini bar or refrigeration in rooms.

“I think this hotel would be better if it gave refrigeration, water in room, updated the decorations. I would not consider it 4 star.”

Jul 21, 2008 by Robert from Shallotte, NC
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[9]

• Restaurant.
• Blah plain. Expensive for what it was.

“One large dull room. I will stay in an Embassy Suite, or any other suite chain before I return to this location. The hotels amenities were fine but I spent more time in my room than enjoying those.”

Jul 18, 2008 by Sheryl from Kilgore, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the decor of the room, the bedding, the beds were very comfortable and really liked the cool temperature.
• I did not like having to pay to park. I like a hotel that offers a breakfast bar.

“We enjoyed staying at this hotel because of its location - close to the Galleria. The bellhops were extremely polite and very helpful. It was a little crowded because I believe there was a convention going on. I do not like having to walk across the street to the car and no way should we have to pay to park. We enjoyed in room dining and the front desk clerk was courteous.”

Jul 16, 2008 by Rhonda from Lubbock, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Loved valet, very helpful.
• Everything from room service to parking was expensive.

“Nice hotel, very expensive. Rooms were nice but nothing special. Bathroom was small. Room service delivery was fast and friendly (although very expensive).”

Jul 12, 2008 by Phyllis from Jacksonville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Helpful staff and public computer access.
• No hot-tub (minor issue).

“We found the common areas of the hotel to be spacious, comfortable and beautiful. In addition the facility was very "user friendly;" the layout of the facility was not confusing, and the staff was extremely helpful. Additionally, we found our room to be quite comfortable and very clean. Perhaps most important to this leisure travel family was the proximity to the Galleria!”

Jul 11, 2008 by Jan from Barrington, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful.
• Tub was stained.

“Great location, service and ambiance.”

Jul 11, 2008 by Trista from White Oak, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[10] • Location:[9]

• The front desk was very helpful and friendly.
• The bathrooms of our first two rooms of the night were not clean.

“The hotel was beautiful from the outside and in its public areas. The staff was on point. The first two rooms we tried to settle in to for the night were terribly unclean. Hair was all over the bathroom floors, the tubs, the sinks. I am expecting and was very sick that evening. We were in Dallas for an appointment with a specialist. Having to change rooms twice was very inconvenient and disappointing.”

Jul 10, 2008 by Donnise from Paris, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, comfortable, and romantic.
• I did not like the fact that I had to pay to access the internet.

“Very nice upscale hotel.”

Jul 10, 2008 by Hona M. from Temple, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Easy access and valet personnel were very attentive and friendly.
• Check in staff was polite yet not friendly. No warm fuzzies with this team compared to valet team who were customer focused.

“Conveniently located near excellent shopping areas and restaurants. Free shuttle to and from Galleria driven by friendly and service-focused valet staff. Easy access to and from major freeways. Great exercise facilities with wonderful family swimming pool.”

Jul 8, 2008 by Roland from Austin, TX
Overall Rating: 7
Cleanliness:[2] • Staff:[7] • Location:[2]

• Good valet staff.
• Extra for self parking and/or valet parking, parking garage not connected to hotel.

“At one time this was a nice hotel even a 4 star hotel but it feels dated and old now. Bed and bedding were nice, comfortable, and attractively appointed. Bathroom needed paint, looked old. Old style furniture, no minibar/fridge.”

Jul 3, 2008 by Melanie from Norman, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice pool.
• Parking costs.

“Great room, pool, cleanliness, overall good quality.”

Jul 2, 2008 by Cad from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very attractive hotel appears upscale.
• No hot tub.

“Very pleasant clean attractive hotel. Great stay.”

Jun 30, 2008 by Lois from Tulsa, OK
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff are very accommodating and pleasant. Hotel is safe and close to the amenities that were needed.
• The tub was not in good condition and dirty with some of the tub re-coating coming off.

“Overall, it was a great stay at a great price. The food at the restaurant wasn't very good.”

Jun 30, 2008 by Dallas from Durant, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice sheets on the bed.
• Pay for parking.

“Great location, very nice, clean hotel.”

Jun 29, 2008 by Reginald from Little Rock, AR
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• A great hotel.
• Self parking area to far away.

“This is a great hotel with friendly service. It's extremely nice and clean, it's worst the price.”

Jun 29, 2008 by Belinda from Sulphur, OK
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[2]

• Food was great.
• Parking was horrific, room was motel 6 like.

“The star level was not anything close to a 4 star. I would have compared it to most 2 may be 2.5 room. Decor was outdated run and down mold in the shower.”

Jun 16, 2008 by Clifton from Sugar Land, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful, staff friendly, & a great atmosphere for business or pleasure travel.
• Resturant menu.

“Strong 3 star with a little more effort with the restaurant could be 4 stars.”

Jun 9, 2008 by Rebecca from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location.
• They charged for valet.

“I thought over all it was a great and wonderful hotel.”

Jun 9, 2008 by Michael from Lubbock, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel is just all around awesome!
• Does not apply.

“In a word.. Awesome!”

Jun 8, 2008 by Marsha from Lubbock, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient to my meeting location.
• Restaurant staff lacked concern - bar area had no server.

“Room was clean and the bed was very comfortable but was not impressed with the bar or dining facilities.”

Jun 7, 2008 by Cindy from Tyler, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location and friendly staff.
• The bathroom needed to be updated. New faucets and bath etc.

“The room was large and clean.The only thing was the bathroom was not as nice as some Hiltons and needed to be updated.This was the only Hilton Ive stayed in with no hot tub. The staff was friendly.”

Jun 7, 2008 by Jeff from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Staff gave me access code for internet in the morning before check in.
• Self parking was across the street. Internet charge.

“Good hotel, excellent helpful staff. Self parking was reasonable at $10, but was across the street. A little tricky to get to (I used to live near here so it was no problem). Great beds.”

Jun 7, 2008 by Sara from Beckville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and cleanliness was outstanding.
• Nothing bad at all! Absolute perfection!

“Loved every minute of our stay! Have stayed at other high end hotels and this one was by far the best ever!”

Jun 5, 2008 by Angela from Weatherford, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• The bed was very comfortable.
• No vending machines, room service charges were ridiculous.

“The hotel was nice but smelled musty. The room was ok, I really expected more for the star status. I was offended by the "extra" costs involved in getting two cokes and cookies via room service. If their were vending machines somewhere in the hotel, then it would be understandable because then people would have a choice. I wouldn't recommend this hotel.”

Jun 5, 2008 by Skip from Mclean, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Room and common areas were immaculate.
• Pool was extremely inadequate for the size and luxuriousness of the hotel.

“The hotel itself was very nice and attractive, room was great. Pool left a lot to be desired however, it was never completely clean - there was green mold along the walls and the water fountains needed some serious cleaning - it was clear they had calcium buildup or something clogging them up.”

Jun 4, 2008 by Isabelle from Shreveport, LA
Overall Rating: 5
Cleanliness:[10] • Staff:[3] •

• Cleanliness.
• Receptionist not welcoming.

“When we checked into the hotel, we were greeted coldly by the receptionist. No upgrades were available (even with charge). We were traveling with three children and ended up in a room with 1 king size bed. We were quickly switched with a room w/ 2 double beds. The swimming pool was small and so was its enclosure. In general, the hotel was spotless but also soulless. We have been in hospitals that felt much more welcoming.”

Jun 3, 2008 by Lee from Ardmore, OK
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff were very helpful, easy to talk to and understanding.
• The check-in time was 3 p.m. would have liked to have been able to check in perhaps by one.

“I enjoyed everything once we arrived. The staff were all quite helpful, there is a lovely pool and terrace area, the restaurant was nice but a bit overpriced.”

Jun 3, 2008 by Ryan from Mobile, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious rooms and good breakfast buffet.
• We had to pay for parking per day.

“Very nice hotel--convenient location and beautiful grounds. The staff was friendly and it was worth our money!”

Jun 1, 2008 by Teresa from Tyler, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great comfy beds and quiet hotel.
• Had to pay for internet & parking lumpy pillows.

“This hotel is beautiful and quiet. The lobby is breathtaking. Luxurious rooms, with spacious beds and a separate vanity with bench. But, had to pay for parking and internet access.”

May 29, 2008 by Levi from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• That I had to pay for parking.

“I stay in hotels all the time and my expectations were greatly exceeded, which is very hard to do. Great job!”

May 28, 2008 by Clifford from Tyler, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Hotel age is showing & a couple of minor maintenance issues.

“The hotel was a good value. Like any hotel, age of the property is beginning to show and maintenance could become an issue. The staff was friendly and efficient during my very limited interaction.”

May 28, 2008 by Jody P. from Amarillo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel meets all our expectations - my husband and I have stayed here multiple times.
• I have no negative comment - everything was just fine.

“This hotel is convenient, very clean, well decorated. It's a great place to stay.”

May 27, 2008 by Lois from Tulsa, OK
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Valet service outstanding/other than tub the room was clean.
• The tub was not in good condition and dirty.

“The hotel was great and so was the service. Quiet and pleasant.”

May 27, 2008 by Kallista from Poplar Bluff, MO
Overall Rating: 6
Cleanliness:[3] • Staff:[7] • Location:[1]

• High rise.
• Not for the average traveler. business oriented.

“Eh It is ok, house keeping skipped our room. Location is horrible, very hard to find even for Dallas natives.”

May 26, 2008 by Jim from Shreveport, LA
Overall Rating: 0
Cleanliness:[8] • Staff:[10] • Location:[5]

• Very nice staff, rooms and facilities.
• Charge for internet and no free public areas.

“Great large hotel, very comfortable, easy access.”