User Reviews for Best Western Executive Inn

Research User Reviews for Best Western Executive Inn (1-4 of 4)

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Apr 2, 2008 by Suzanne from Roanoke, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[7]

• Front desk was very friendly. They called to check that everything was acceptable in my room.
• Outside entrance to the rooms.

“I was a little nervous to stay there alone as a younger woman because the area around it was a little run down. I didn't like that the entrance to the room was an exterior walk way. The room was clean and the staff was friendly and helpful. I wouldn't stay there again because of the exterior entrance to the rooms.”

Sep 14, 2006 by Rick from Boise, ID
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[5]

• Looks good from the road.
• Rooms smelled bad.

“Something that summed up my view. 3 guys were pushing their MOTORCYCLES up the stairs (to the 2nd level rooms) so they could be close by. Very poor example of a Best Western hotel - more like a Motel 6.”

1 of 1 people found this review helpful.

Aug 31, 2006 by Amanda from College Station, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[10]

• Good breakfast. Offered two queen beds. High Speed Internet available.
• There were ants in our room and the staff was unfriendly.

“The location of this hotel was great. However, we did not receive the quality that we expected from this chain. Our first room (on the second floor) had ants and roach bait. They switched our room to another second floor room and it had ants too! Our second supposedly non-smoking room, smelled strongly of smoke. I would not stay at this particular hotel again.”

1 of 1 people found this review helpful.

Apr 16, 2006 by Bill from Dallas, Tx.
Overall Rating: 6
Cleanliness:[7] • Staff:[2] • Location:[6]

• New mattress.
• Hot tub is seasonal (4/16/06). Polyester Fiberfill "head sinking" pillows.

“Pool cover with dirty water on top (I have a digital photo of how bad the pool area looked!). 4/7/06 had temperatures in the mid 90's. A swim would have been nice. We went out at 7am the next morning to go swimming in Barton Springs (67 degree water no problem), and the clerk at the front desk wrote a note to have our room cleaned first(by 10:30am). We got back at 12 noon and found the room not cleaned. The new front desk clerk gave me the lame excuse that he saw the note, and called my room while we were gone. When he got no answer, he assumed we were still sleeping (there was no "maid needed" door hanger!). He made it very clear to me twice that usually the "checked out" rooms were done 1st, and the "stay over's" were done last. I was upset, and he offered to do my room then, but we needed to shower and eat lunch. It got done at 4pm. We discovered, after we left, a chicken burrito was somehow missing from our fridge or igloo cooler, to top it all off.

”

1 of 1 people found this review helpful.