User Reviews for Marriott Austin at The Capitol

Research User Reviews for Marriott Austin at The Capitol (21-40 of 255)

• Add Your Own Review »

May 2, 2008 by Darrin from Decatur, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Incredible mattress and service.
• $5.00 for bottled water, no fridge in room.

“Nearly as convenient as the omni to the 6th St. Scene, it was conveniently located to exiting Downtown via i-35 as well. The indoor/outdoor pool wasn't bad either.”

Apr 30, 2008 by Steve from Frisco, TX
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[10]

• Location.
• Dust in public areas/restaurant.

“Pleasant experience at perfect location hotel. Too much dust in public areas, including the hotel restaurant. Room was comfortable, well appointed, and modern in design.”

Apr 29, 2008 by Jessica from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Room was nice, bar downstairs, conveniently located.
• There was an issue with a personal item in my room being broken while I was away. They did not handle as professionally as they could have.

“I like the Sheraton. I would stay there again. It's in a great location and the rooms are comfortable. Gym is larger than most and pool facilities are clean and inside and out.”

Apr 28, 2008 by Eric H. from Dallas, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[4]

• Very Clean.
• Hotel location should not be considered downtown.

“Good hotel, but not very convenient to downtown walking. It is on the outskirts of downtown, but very clean.”

Apr 27, 2008 by Jeff from New Braunfels, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• On the ball. No time wasted parking. Check in was smooth.
• Maybe a little noisy until about 11:00pm with a band playing outside.

“Easy access to I35 and downtown. Very nice room with super comfortable bed. Nice closet with organization showing for easy access to stored items.”

Apr 23, 2008 by Walter from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Everything was very clean and well kept. Even the iron.
• No bathroom amenities such as shower cap, etc. Had to call room service.

“Great location.”

Apr 19, 2008 by Ken from Centennial, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Starbucks in gift shop.
• Noisy.

“Nice hotel but noisy. Older hotel still going through renovation.”

Apr 17, 2008 by Kathleen from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was clean and the staff were very accommodating.
• Some of the public areas still needed renovation, they were just okay, parking was crazy expensive.

“It was great hotel. The rooms were clean and nice. The hotel staff was friendly and accommodating.”

Apr 17, 2008 by Andy from Boston, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[4]

• Friendly, attentive staff.
• Hotel somewhat isolated, borderline dicey neighborhood.

“Enjoyed our stay, the staff was very attentive and friendly, the lobby was very nice, they were doing some remodeling but the work was not intrusive. The neighborhood is not the best. It is immediately adjacent to the freeway, and though it is in Downtown Austin, it is several blocks to any attractions/restaurants, and the area surrounding the hotel is not the best neighborhood, so I drove rather than walked to locales to which I would have rather hoofed-it.”

Apr 16, 2008 by Jonathan from San Angelo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Classy facility, great staff, very comfortable beds.

“Great location, walking distance to everything cool to do Downtown. Beautiful facility staffed with people who understand "Customer Service". My wife and I had a delightful weekend.”

Apr 15, 2008 by Heather from Colorado Springs, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was very accommodating.
• Nothing.

“Would stay here again!”

Apr 11, 2008 by Neil from Alexandria, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Friendly staff and good proximity to rest/bars.
• Around hotel was sketchy.

“Good hotel, the proximity to 6th street and campus is good, but to walk to 6th street had to walk through some sketchy neighborhoods for 5 blocks. The hotel itself was nice, they allowed us to check in early and check out late.”

Mar 29, 2008 by Matt from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room, great location!
• Part of the lobby was under construction.

“The hotel was great; the rooms were huge and beautiful. The hotel was in walking distance to lots of fun dining and entertainment.”

Mar 26, 2008 by Patti from Los Angeles, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[9]

• Good location.
• Interior of room was not well cleaned by housekeeping staff; windows were very dirty, hotel under construction and coffee bar/ shop always closed.

“Hotel is in a good location but it appeared other travelers knew about construction and stayed away as did hotel staff! Hotel lobby was very empty and coffee bar/ shop, despite posted hours stating it was open, and was almost always closed. Restaurant appeared closed as well but with no guests perhaps staff opted to take extended breaks. Plastic sheeting was hanging in the lobby - all in all it seem like the hotel was, or should have been, closed. With few rooms to clean, it seems staff could have done a better job cleaning the room; they didn't replace dirty glasses, left pillows on the floor and bed covers rumpled. Windows in room and public areas were very dirty, I presume they were waiting for construction to conclude before cleaning but made for an unpleasant stay.”

Mar 25, 2008 by Mary from San Angelo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great. Very close to the Austin Music Hall.
• There is remodeling going on but it did not interfere with our stay.

“Great location Downtown Austin. Convenient to night life dining and activities. $15 per night for parking was reasonable. Restaurant serves an excellent breakfast.”

Mar 15, 2008 by Joshua from Aubrey, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenience.
• Received a handicap room.

“Wish that you could determine if you wanted double beds. Not whatever the hotel has available.”

Mar 14, 2008 by Jim from Magnolia, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Convenient Location.
• Valet Parking was $20.95 per night. That's too much for this hotel.

“The Sheraton's rooms are quiet and well appointed with plenty of high quality pillows. The business traveler will not be disappointed. Additionally it's a short walk to Sixth Street or the convention center. Watch out for valet parking - it cost $20.95 per day during my recent four night stay - this is too much.”

Mar 13, 2008 by Jennifer from Murphy, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to many great Austin tourist sites.
• The cost of self parking was a little high.

“Everyone was very friendly and the hotel was spotless. It is located centrally to sixth street and other great Austin sites. Our room faced the capital which was amazing at night.”

Mar 12, 2008 by Beth from Corpus Chrisit, TX
Overall Rating: 6
Cleanliness:[3] • Staff:[8] • Location:[10]

• Pretty public places, good location.
• Phone did not work, bugs in bathroom, very small room.

“Our room was extremely tiny; there was just room to walk around the king sized bed. The phone next to the bed did not work. There was a live roach in the bathroom. Friendly staff, good location.”

Mar 12, 2008 by Patti from Cisco, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved how close it was to the Frank Erwin Center and the easy access.
• This is really picky, but the windows could use a cleaning on the outside - could see out just pretty dirty.

“I wanted a hotel close to the Frank Erwin Center where I could keep the car and my husband and kids could walk to the basketball games. It was close and we could meet at Serrano's for lunch. Everyone was friendly and helpful at the hotel - I nearly felt like I was on a cruise again!”

Mar 11, 2008 by Rodney from Rowlett, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice hotel and great location.
• Couldn't get a room with 2 beds.

“Hotel was very nice and was great location for my stay.”

Mar 10, 2008 by Sarah from Russell, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The bed was perfect--very comfortable mattress and soft and high quality sheets.
• The self parking of $16.40 per day seemed excessive and should have been clearly cited on their web page.

“The rooms are updated and quite nice. We had a view of the capital building and the Texas tower, and no noise from IH 35. Pretty clean, even for me (I am squeamish about hotel rooms). The lobby is substantial and impressive, and every staff person was incredibly helpful and friendly. It is a bit off from Congress, but a cab ride is only $5 or so, and it is walk able to 6th street or Congress. The self parking fee of $16.40 is the only complaint I had, but that does include in and out privileges and the garage is convenient to the hotel. I would definitely stay here again.”

Mar 7, 2008 by John from Pinckney, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Easy to get to and from. the pillows.
• Having to pay extra for internet access and parking.

“The other high end places I stay do not charge for guest parking, and internet. In the end, it was a lot more expensive to stay here versus other places which appear more expensive because all amenities are inclusive. I hate being nickel and dime.”

Mar 6, 2008 by Dacia from Cypress, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Conveniently located to Texas State Capitol and 6th Street.
• Location by the highway.

“The location was exactly what we needed for our trip. We arrived three hours before check-in and were still allowed to check into our room.”

Mar 5, 2008 by Marsha from San Marcos, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfy chairs in the hotel bar.
• The lounge was extra money and not open on Saturday nights.

“Good hotel. Good location.”

Mar 5, 2008 by Chris from Lorena, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The accommodations, friendliness of the staff.
• My wife said the bathroom was too small.

“I would definitely recommend this hotel to anyone that is traveling or there just for the weekend. My wife and I thoroughly enjoyed our stay and will return for further stays.”

Feb 27, 2008 by Jean from Portland, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location was good for walking to sites.
• Pool was cold and 'hot' tub too.

“General cleanliness good, room pleasant, bathroom was starting to have issues (latest renovation wasn't high in the QA/QC).”

Feb 27, 2008 by Joseph from Champaign, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location & quality accommodations.
• We were put on the top (16th) floor, but it wasn't a major inconvenience.

“Excellent.”

Feb 18, 2008 by Tony from Summerville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great bed. Very friendly and helpful staff.
• Breakfast buffet needed refreshing and was two pricey.

“Great help from staff. Nice room with a view. super friendly from valet parking, to bellman, to front desk.”

Feb 11, 2008 by Debra from Denton, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[7] • Location:[9]

• The staff was wonderful.
• The walls were not soundproofed & we could hear everything from adjacent room.

“The staff was friendly and courteous and helpful. The food was delicious. Everything was clean and attractive. THE ONLY THING was we could hear everything from the room next door & didn't sleep well. Which unfortunately, colors our whole view of the hotel.”

Feb 6, 2008 by Dan from Arlington, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Excellent service and comfortable bed like all Starwood properties.
• Location is on the fringe of the downtown area; not bad, but not ideal.

“The Sheraton's courteous staff and comfortable room made for a pleasant stay in Austin. They have underwent a recent remodel and it shows in all aspects. Location is the only near-miss. Overall, a good showing by Starwood.”

Feb 5, 2008 by Mary from Burleson, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It is near the capitol and convenient to I35.
• The rooms are very small.

“The hotel has been redone since my last stay. It was easy access to the freeway, but the rooms were so small. I prefer the appointments of a suit like Embassy. That will be my choice next time. A far better value with free breakfast and happy hour.”

Feb 2, 2008 by Jay from Cincinnati, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convenience, bar specials.
• Cleanliness of hallway carpets, room windows very dirty.

“Older hotel that could use a facelift, but generally OK.”

Jan 30, 2008 by Monica from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bedding in room and staff was friendly.
• Huge convention on Saturday night looked unruly and the fire alarms went off-falsely.

“Besides the huge convention chaos, the hotel was fantastic and we were completely pleased with the room and staff.”

Jan 30, 2008 by Mark from Coppell, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy in and out. Kid friendly.
• Parking garage only took cash.

“Nice hotel close to 6th Street with great views of Austin. I recommend it.”

Jan 29, 2008 by Jed from Pittsburg, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to Downtown area.
• Cost of parking.

“Overall very nice hotel.”

Jan 23, 2008 by Lyn from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean, the atmosphere was excellent, and a totally romantic experience!
• There wasn't anything we didn't like.

“We went to the hotel for a weekend getaway and thought the hotel was excellent. The room was clean and crisp, the service was wonderful, and the bed felt like we were sleeping on a cloud!”

Jan 17, 2008 by Joe from Corpus Christi, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[8]

• Quite.
• Beautiful hotel; only thing I didn't understand was the dirty spots on the carpet upon entering the room.

“Quite, friendly, and close to Interstate Highway with easy access on and off.”

Jan 16, 2008 by Ak from Round Rock, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Location is fairly convenient to Downtown activities.
• Parking is pretty limited unless you pay for the parking lot.

“Our room was spacious, clean and the bed was firm. The view was nice as well. For night life, it's a hike (or taxi) from the warehouse & 2nd street area, but it's only a walk from the red river and 6th street area.”

Jan 16, 2008 by Alexander C. from Frisco, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• The room was nice.
• The hallways are like a maze.

“Overall a good hotel.”

Jan 16, 2008 by K.C. from New Braunfels, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Spacious rooms, large bath, good pillow selection.
• Parking $20.00 for overnight seemed excessive.

“Really nice hotel, great Central Austin location, lobbies bar staff friendly. Quite.”

Jan 13, 2008 by Monica from Round Rock, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[7]

• Very clean, comfortable rooms; very luxurious beds; flat screen TVs; proximity to Downtown.
• Front-desk staff not as friendly as I've seen in hotels in the same class.

“I had seen some negative reviews about this hotel, so I was worried. However, when we arrived, I was pleasantly surprised. The renovations seemed to have been completed, so there was no sign of construction. It was New Year's Eve, so the hotel was very busy. When I first walked in, I saw a very lively and beautiful bar area. Check-in was very quick, but they weren't able to accommodate my request for a double room. The receptionist offered a rollaway bed, which never arrived. That was good, since it wasn't until later that I realized there would be an extra charge. The room was beautiful. The remodel paid off, which modern colors and a very comfortable bed. There was even a flat screen TV. I was very disappointed that they didn't include a minifridge, which is standard in most hotels of this class. There were ice and soda machines a few doors down, so that helped. The bathroom was clean, although some scuffs on the floor and countertops showed that the room had not entirely been redone. Although there was a lot of activity in the lobby and the surrounding area, the room was surprisingly quiet for New Year's. I was able to get a very good night's/morning's sleeps.”

Jan 7, 2008 by Tim from Houston, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great beds, free internet, nice lobby area, good access to Downtown Austin.
• You have to pay for parking at the hotel at $15/night, no complimentary breakfast, pool was not very nice.

“The Sheraton meets and exceeds the standard of quality hotel rooms. Not the place for someone who wants a real nice, upscale hotel, but it's definitely good quality.”

Jan 6, 2008 by Denise from Carson City, NV
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“I might have had more praise for this hotel had I actually been able to stay there.”

Jan 6, 2008 by Dan from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Recent upgrades are nice and lend a more modern feel.
• Their regular room rate.

“Their location and recent renovations made for a comfortable, clean stay that was convenient and reasonable.”

Jan 5, 2008 by Ceara from Harker Heights, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Really close to 6th street!
• The elevators for the parking garage were separate from the main elevators.

“Comfort and convenience! On New Year's Eve, the restaurant was closed and we were forced to drive somewhere else to eat. The room was clean and served Starbucks coffee! Great room for the price.”

Jan 5, 2008 by Chris from Round Rock, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Skyline views and they allowed us to change to the highest available room.
• Self parking vs. valet was little difference in price.

“This hotel has an amazing skyline view and is very near live music venues.”

Jan 4, 2008 by Christine from Elmendorf, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The rooms and location.
• Paying for parking.

“The hotel is through with renovations. I loved our room and the location was great for anybody who doesn't mind a little bit of noise. We stayed New Year's Eve and so we expected the noise level but just realize that you are in downtown Austin. My only complaint has to pay 15 dollars for parking.”

Jan 4, 2008 by Erin from College Station, TX
Overall Rating: 7
Cleanliness:[1] • Staff:[10] • Location:[10]

• Pet friendly with "backyard" for dogs.
• room was 94 degrees and not clean when we checked in.

“Once our heater was fixed and the maid cleaned our rooms, everything was great. Staff was helpful and friendly and expectations were met.”

Jan 4, 2008 by Epsie from San Antonio, TX
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• Nice, well appointed rooms.
• On New Years' Eve restaurant and room service closed at 11:00 pm.

“Overall, it is a good property, but the lack of services on New Years Eve was appalling! We specifically returned to the hotel at 11:10 to have a new year celebration in our room. No such luck.”