User Reviews for Stratford Inn

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Aug 25, 2008 by Phillip from Granbury, TX
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[4]

• It was cheap.
• Dead bugs, no whirlpool tub, poor customer service, lousy breakfast.

“We finally were able to make a u-turn going North on I-35, after first driving down county roads out in the boonies from getting lost trying to exit off I-35 one exit too soon, then going south back through San Marcos and basically out of town and making another u-turn, (confused? Good, I sure was!) we check in and find dead crickets in the corners of the room, no whirlpool tub as advertised on the sign in front, light bulbs burned out in the room, and a room that is basically smelly and hot but so were the other rooms. It was late so we decided to tough it out and stay. We asked the front desk for a couple of extra pillows but they told us they didn't have any. What? (Okay, then I give up asking for a light bulb then). There must have been some pillows somewhere, right? The room finally cooled off about 6 am with the air turned all the way down to polar. Okay, now breakfast. There were about two each of bagels, muffins, and English muffins. Of the above, all were found to be petrified. The coffee tasted like mud and there was no milk for the two kinds of cereal. I assume there were two kinds of cereal at one time, but one of the containers was empty. There was one of those waffle irons, the only halfway decent choice. I did get lucky and find a banana on the counter after I wrestled it away from a cricket. Seriously though, avoid this place like the plague. Customer service was non existent, and it was not a very clean place. Also, if you are coming up from the south, you may never be able to find the place or get to it before having to take the scenic route 50 miles out of the way.”

Aug 12, 2008 by Kristin from Houston, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[6]

• The location was great!
• The bathrooms were a little dingy.

“This is a great hotel for the money. They are working hard to update the hotel. The breakfast was good. The hotel staff is very friendly. If you are looking for just a place to seep for your vacation this is a great place to stay.”

Aug 7, 2008 by Daniel from Spring, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• AC worked great! close to everything.
• Overpriced, limited parking, continental breakfast area too small, ice machine was not working, room was way out dated.

“If you just want a place to sleep this will do, otherwise keep looking.”

Jul 28, 2008 by Bill from Missouri City, TX
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[9]

• Buffet breakfast.
• Accommodation.

“I would not stay in this hotel again.”

Jul 8, 2008 by Myrna from Skidmore, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• The staff was very nice.
• Shorter route to get to from the pancake house, had to go a few miles just to go back.

“Overall it was great, just would have been nice to have a block to go around the hotel, maybe a road like in front of the pool, so that we would not have to go a few miles just to get back in.”

Apr 17, 2008 by Robbie from Azle, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was convenient to my destination.
• Room was a little musty.

“The hotel met our needs. The staff was helpful but the room was aged. The room was a little musty from age.”

Mar 25, 2008 by Marie from Flower Mound, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[10] • Location:[7]

• They were trying to update to a Howard Johnsons level.
• Very sloppy painting, stapled carpet, and old dressers.

“It looks like they are trying to update to a Howard Johnsons standard. At the moment it is awful. Bad painting, new carpet stapled, very old furniture. Numbers still written on vanity top from installation. Very old bathtub. Maybe it will be nice one day? Low rate though. Owners, staff were great.”

Mar 13, 2008 by Terry from Sugar Land, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location.
• Heater in room did not work.

“Fair hotel but overpriced for the value we got.”

Feb 20, 2008 by Jo from Arlington, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• There was nothing I liked, this hotel is dive, I was listening to cock roaches all night!
• I didn't like anything about it, it was dirty, run down and clearly not a Howard Johnson as I thought, I was lied to!

“I would like to file a complaint about my stay. When I purchased online, I thought I was staying in a Howard Johnson hotel as told, but when my husband and I arrived for our 16th wedding anniversary, we found out that it was some other hotel with a very small sticker on the sign that said Howard Johnson. This hotel is a dive and was run by foreigners! The bed was so hard, I woke up with a back ache and had a crook in my neck. I have to go to a massage therapist for $50 to rub it out (more money)! We were afraid to go to sleep because we could hear cockroaches in the walls! It was a good thing I brought my own blanket or I would have slept in my car! The picture we saw of a brand new Howard Johnson hotel was clearly a bait and switch swindle. Hot breakfast was also a joke! Coffee & bagels was it!”

Feb 14, 2008 by Sean from Abilene, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Leaving it.
• Bath was dirty had ring around it.

“I would not recommend this hotel to anyone. I was very unsatisfied.”

Feb 13, 2008 by Venessa from Corpus Christi, TX
Overall Rating: 2
Cleanliness:[6] • Staff:[3] • Location:[8]

• Location.
• We have to wait until after 3 PM to check in rooms not clean yet.

“Mattress was not comfortable, did not seem very clean. Remote did not work. Rotten food was in fridge. Appliances were very out of date microwave, mini fridge. Tub was stained. Online ad said they provided an iron, ironing board, hairdryer and free breakfast, which they did not. And we had wait to check in until after 3 PM because rooms were not ready.”