User Reviews for Clarion Hotel O'Brien Historic Hotel

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Mar 29, 2008 by Johnnie from Nacogdoches, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean, quite atmosphere.
• They charge $10.00 per day for parking.

“Good hotel, good location. Biggest downfall, they charge their guest $10.00 per day to park at their hotel. Parking is also limited (only 20 parking spaces). If you pay for your parking and you leave the lot, you may not have a spot when you get back and they will not refund your $10!”

Mar 25, 2008 by Sherrill from Norman, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[1]

• Very lovely and comfortable.
• Parking and location was horrible.

“I loved the hotel room. It was very lovely and comfortable. However, the location and parking was horrible. It took 45 minutes to find a parking spot. There is not enough spots and they charge $10 a day for parking. That wasn't so bad, but there was no place to pull up and check in. There area is very congested with traffic and I had to drive around for 45 minutes to find a spot because other areas that offered parking were full. The room made up for all the aggravation in the end.”

Mar 10, 2008 by William from Bethlehem, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Close to river walk.
• Bathroom small with antiquated bath tub.

“Convenient to the river walk and Downtown. Hotel parking limited spaces.”

Feb 22, 2008 by Gail from Yukon, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice friendly service. Clean rooms very convenient to Riverwalk and Downtown.
• Parking.

“We enjoyed our stay and enjoyed the complimentary breakfast.”

Feb 18, 2008 by Tory from Chugiak, AK
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location.
• A little noisy  street side room.

“Great location (close to the river walk), easy parking if you snag a spot in the small hotel lot, nice room.”

Jan 3, 2008 by Tom from Bridgeport, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very good downtown location at a good price.
• Very limited on-site parking. Not enough spaces for all rooms.

“A nice "boutique" hotel (older hotel redone by a hotel chain.) Rooms were small but comfortable, and ideal for downtown San Antonio visitors like us that really only used the room to sleep in. Parking is a BIG problem. The hotel has 39 rooms, but probably fewer than 20 parking spaces. Do what we did - grab a space, walk or take the bus/trolley, and keep your space until you leave!”

Dec 18, 2007 by Jim from Austin, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Attractive, well kept room, quaint building.
• A few blocks from the river walk.

“Cute old building, a good room at a good rate.”

Nov 29, 2007 by Eva M. from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location and amenities were fabulous! We would also stay there again.
• I was very unhappy for paying 20 dollars for parking!

“My husband and I loved our stay. November is the one of the best times in visit San Antonio.”

Nov 21, 2007 by Lan from Carlisle, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Nice small hotel. Very convenient and close to everything.
• Small.

“Comfortable.”

Nov 2, 2007 by Teresa from Port Arthur, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location.
• None.

“The hotel does not look attractive from the outside. The hotel lobby is so small, that I initially thought we were not in a hotel. However, the location (all attractions pretty much walking distance), the friendliness of staff, the cleanliness of the facility and our room, plus the nice coffee maker (different choices, e.g. Latte, decaf, etc.) And free continental breakfast downstairs made our hotel stay comfortable (and oh, there's coffee maker in our room too, a hair dryer, 2 bathrobes and decent toiletries). I will recommend this place to friends/relatives and will use again if given the chance.”

Oct 15, 2007 by Ken from Brazoria, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• No notification of parking charges.

“Very clean and great location.”

Oct 10, 2007 by Quentin from Houston, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[9]

• None.
• The place was filthy, mold on the shower curtain. There was a gap in the door to the balcony about an inch wide. A boy scout with a pocket knife could.

“Horrible beyond all belief. The first night there was an insect, about 2 to 3 inches long crawling on the ceiling above the bed. The night manager came in and "escorted" it out of the room. I told him that it came into our room thru the gap in the door that led to the outside. He said he would have it fixed (it never was, he lied). The next morning we noticed that the shower curtain was covered with mold (my wife has allergy induced asthma) I asked that the shower curtain be replaced. We were told that it couldn't be replaced until the next day. That day I had to almost threaten them to get our room made up. At 7 pm it was done. We still did not have a shower curtain. I had to take the curtain off and go down to the lobby where a lot of people were having breakfast and dump it on the lobby desk and demand a clean shower curtain. What a horrid place. I took pictures of the moldy curtain and the gap in the door and would be glad to send them to you.”

1 of 1 people found this review helpful.

Sep 25, 2007 by Karen from Floydada, TX
Overall Rating: 2
Cleanliness:[9] • Staff:[8] • Location:[3]

• The breakfast bar.
• Location, fire ants, small room, public balcony overlooked parking lot

“There were fire ants in our room on the 2nd floor! Also the location is not directly on the River walk like I thought it was.”

Aug 20, 2007 by Kim from Wills Point, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Service, location, friendly staff, clean.
• If you went when hotel was full, might be hard to get parking.

“This hotel is in a great location for everything. You can walk to the river walk, only minutes away from the zoo and highway to go to Sea World, which is about 15 minutes away. Very quiet, clean & queen size beds, instead of your standard doubles. Easy check in & out with friendly people.”

Aug 1, 2007 by Ed from North Richland Hills, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Very convenient to central San Antonio and Convention Center.
• Parking was minimal at hotel with a 10 dollar a day fee.

“A very nice and quite place for the most part. Nights were quite, hotel well appointed, and staff helpful. Breakfast was acceptable although I wish there had been some sort of breakfast room. Stepped out on side walk and ate at a couple tables outside. Most took it back to room. Wife and I were there three evening and enjoyed the overall experience. I'll probably do it again in a few months.”

Jul 31, 2007 by Fran from Spring, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Spacious room/clean bathroom.
• Hard to find. Everyone knew it as the O'Brien - not clarion.

“Very quiet/very clean/staff friendly/hard to locate. Hotel next to it knew it as the hotel O'Brien/not the clarion.”

Jul 28, 2007 by Les from San Angelo, TX
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[3]

• Nothing much.
• To high priced for poor parking, noisy room, and cramped.

“I would not recommend this hotel. It rained while we were there and it leaked badly over the front entrance. There was very little parking and we were charged for it. The room was to cramped and it was very noisy from outside. There was nowhere to sit when having the continental breakfast, which was minimal.”

Jun 27, 2007 by Frank J. from Troup, TX
Overall Rating: 0
Cleanliness:[8] • Staff:[10] • Location:[10]

• Close to all the sites that we wanted to see.
• Small amount of parking.

“Very good location. Would stay there again.”

Jun 25, 2007 by Moira from The Woodlands, TX
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[9]

• The location.
• Bad state of repair.

“For a Clarion hotel, this was very sub standard and needed a lot of money spent on it. The location was excellent as was the rate.”

Jun 16, 2007 by Brian from Memphis, TN
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[10]

• Convenient to downtown attractions
• Paying to park in hotel parking lot.

“The staff member at the front desk was not very friendly. I was not happy about having to pay $10 to park in the hotel's parking lot. The room was nice and clean but the bathroom door would not open all the way because of the bath-tub. The hotel was very convenient to downtown attractions, however.”

Jun 8, 2007 by Jeff from Edmond, OK
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[2]

• Nothing.
• Everything related to the stay.

“This hotel had a horrible location, as the police officer stated after I had to file a report due to a damaged car "just two years ago this place had two people hanging around, thugs and cops." the service was horribly poor and after the sign in the room stated that it came with a 100% money promise, they negated that and refused to refund anything after I left there with 800.00 in car damage from poor lighting in the parking lot.”

Jun 6, 2007 by Pamela from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice and quaint. The rooms were nicely decorated and the balcony was an added bonus.
• The rooms didn't have a microwave and refrigerator. That would have been a plus.

“The hotel was clean and the distance to the river walk was close. The staff was very courteous and helpful.”

Jun 5, 2007 by Clarence from Clinton, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close in and near all the downtown attractions.
• Downtown traffic and street noise somewhat distracting.

“Good location and reasonable price, though no luxuries included.”

May 9, 2007 by Brian from Lynnwood, WA
Overall Rating: 3
Cleanliness:[2] • Staff:[8] • Location:[4]

• The staff was very friendly and tried to be helpful.
• The room had two double beds. One of the beds had old sheets on it. It grossed me out.

“Overall the people were good. The people did the best that they could. I was disappointed by the dirty sheets, lack of movie channels. If I had to I would stay in this hotel again, but it would definitely not be my first choice.”

May 9, 2007 by Joanna from Kansas City, MO
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[5]

• The beds were comfortable.
• It is on a busy corner and you can hear the buses going by.

“The rooms were nice and the breakfast was good, but the staff was not as friendly as you would hope them to be. We had several water leaks in the hotel room and the room smelt like mildew, when we told the front desk about it, they did nothing. The next day after we checked out, the manager did comp one night stay.”

Mar 20, 2007 by Mary from Madisonville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a smaller quiet, very comfortable hotel.
• The rooms were crowded for 4 travelers in a room.

“I would highly recommend this hotel for a romantic getaway to san Antonio. It was a quiet, very comfortable place in walking distance to all the sights and sounds of san Antonio.”

Jan 26, 2007 by Jerry from Snyder, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location. Nice accommodations. Good folks.
• Little hard for me to find. But I am a country boy.

“If it aunt broke don¿t fix it. Good deal and I liked it.”

Jan 25, 2007 by Randy from Sealy, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] •

• I found the room to be clean and a little romantic. It was a nice 1 block walk to the river walk.
• I was not pleased with the complementary breakfast, everything looked like it was thru out without much thought in presentation.

“I did not like the very small parking area. I also noticed you could hear other people in their rooms as you were in the hallway waiting for the elevator. Thin walls. Overall it was a nice stay but priced to high for being in the off season.”

Jan 17, 2007 by Kelly from Fort Worth, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[1] • Location:[5]

• It was close to river walk.
• Parking ed, personnel was not friendly. The person that checked me in was a jerk.

“Paying 10 dollars for parking was ridiculous because it was across the street. On the other side of the street there was a city parking and my friend parked for 5 dollars. The person that checked me in was rude. If I am paying for something, the least I expect is respect. The rooms are very small, but it was clean.”

Jan 15, 2007 by Craig from Portland, OR
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• Great price.
• Inexperienced well meaning staff.

“When I checked in I heard a song and dance from the girl at the counter as to why she had to check me into a different room than the computer checked me into. She apologized when she had to call her manager to figure out what to do. She gave new another song and dance and told me that she was brand new. The check in timeline was totally fine, having to listen to her tell me all about the ins and outs of it was annoying. When I got into my room two of the lamps did not work. I called it in and was told that when the new staff person came to the front desk I would get a call about this. No call. I was there to sleep so only having one working lamp was fine. The location is perfect. Right in the middle of everything worth walking to in san Antonio (river walk, Alamo, convention center, etc). The hotel facilities and location are much nicer than the price tag. The service I got matches the price.”

Nov 3, 2006 by Jordan from Denton, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location! Just a block from the River walk! You can walk to anywhere downtown. And it is also in a pretty safe part of town as well.
• They really don't have a lot of spaces to park. And the room with the ice machine in it was not clean.

“Over all I really liked it, I plan on staying there again the next time I am in town. You are just a block away from the South part of the River walk, which is where all the great restaurants are located. The room was also really nice, and the bed was so comfortable! Being a non-smoker I really enjoyed their no smoking policy. It did have some draw backs, limited space to park, and when getting the free breakfast there is no place to sit down, you have to take it back to your room to eat. (which its hard to hold all of that for the trip back to your room). Breakfast is really good, and everyone needs to make a Texas shaped waffle! The staff is nice and will help you with directions, or give you maps to different places. It is also in a pretty safe part of the downtown area which being a woman was important to me. Like I said overall I was impressed, and happy that I decided to stay at the O' Brien. I recommend it to everyone.”

Oct 18, 2006 by Paula from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Nice extras- good coffee, bathrobes, pillow mints, clock radio etc..
• The regular desk person was gone on family emergency and the replacement wasn't from Texas. Wasn't able to help with directions or suggestions.

“Excellent value for the money, centrally located without being noisy, The staff is friendly and rooms are clean and luxurious. The parking situation is tight however.”

Sep 28, 2006 by Clint from Pflugerville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, cozy rooms, and friendly staff.
• More parking would be helpful.

“Great hotel with convenient access to the River walk area and local attractions. Cozy, intimate rooms make for a very pleasant stay. All in all, an extremely nice hotel for a weekend getaway.”

Sep 27, 2006 by Stephanie from Highland, KS
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[5]

• The lady at the front desk was nice.
• That we had to switch rooms, because of a leaking air conditioner.

“I was very unhappy with this hotel, because our first room they put us in ended up having a leaking air conditioner in our room and our bathroom, then they moved us to a dirty room, which had a lot of hair on the bathroom floor, a dirty washcloth in the bathroom and no remote for our TV. The hotel never offered us a free upgrade for the inconvenience and we were told that the manager was going to speak to us when they came in and probably give us one night free and we never heard from anyone. I would definitely not recommend this place to anyone, it is too expensive considering the poor quality.”

Sep 8, 2006 by Michael from Baytown, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Free high-speed Internet & breakfast.
• Balcony view is a view of the alley, no parking @ hotel.

“Very nice, small hotel, located very near the river walk & near the center of most activity in downtown San Antonio. Being one block off of the main drags (weekend cruising) was much quieter than other more expensive hotels I have stayed at when in San Antonio. The room was really nice, the staff was helpful, and the free breakfast was one of the best continental breakfasts I have had. Great waffles! However, there is no pool (I didn't care), and no parking (this was a surprise, but not uncommon in downtown SA, still, it was a 2 block walk to a garage.)”

Jul 11, 2006 by Nicole from Norman, OK
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Very good location! In walking distance of the Riverwalk.
• I got double charged!

“Very nice hotel! Although rooms are a little smaller than most they are still very clean and very well decorated. The front desk lady was not very friendly and I got charged twice which I am now taking care of. Parking is $10 a night but well worth it because you can park and walk everywhere! Very fun trip!”

Apr 1, 2006 by Dyan from Gainesville, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly service, clean and unique.
• Rooms are a little small, but very nice.

“I really enjoyed staying here. The staff was excellent! It was a great location. Not actually on the river walk, but only a block away. I was very impressed!”