User Reviews for Hyatt Regency Hill Country

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Sep 3, 2009 by Becky from Houston,TX
Overall Rating: 10

• The staff was fabulous and I truly felt like I was in the hill country.
• Nothing.

“This hotel had great activities for children. The location was perfect and less than 3minutes from Sea world.”

Jun 27, 2009 by Sarah from College Station,TX
Overall Rating: 10

• A wonderful hideaway in the hills of San Antonio. Truly a Texas gem.

“I loved my stay here. The staff was excellent, room service was friendly and fast. I truly felt pampered here!”

Jun 27, 2009 by mandoman from mcallen
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent location.
• None.

“Great hotel to get away from the city noise.”

Jun 24, 2009 by Melissa from Corpus Christi,TX
Overall Rating: 9

• Super friendly and helpful staff.
• We were charged an additional $15 for a resort fee.

“Lots of things to do if you have time. Spa, tennis, golf, swim, bikes, movies, etc, but very crowded. The place is huge
and has so many guests. We have one young child and the resort seemed better for families with more children or at least a little bit older children.”

Mar 30, 2009 by Colleen from Nolanville,TX
Overall Rating: 9

• It was very spacious and attractive.
• Our room was very far from an available exit to our vehicle.

“I really liked the hotel and the surrounding grounds. We stayed in a beautiful room with plenty of space for our twin babies' beds. We were unsure of the reason with being billed a $15.00 resort fee at checkout, but it was still good.”

Mar 4, 2009 by Mark from Terre Haute,IN
Overall Rating: 10

• Secure location with easy access to local amusement parks.
• Hot tub was not very hot.

“Beautiful resort with a touch of the rustic texas charm. Fabulous pools and innertube stream for the entire family. 27 hole golf course on site.”

Mar 4, 2009 by Bryan from The Woodlands,TX
Overall Rating: 10

• Outdoor pools and lazy river are great as well as free smores by the fire.

“Great hotel and great value in the off-season.”

Jan 20, 2009 by Thomas from Austin,TX
Overall Rating: 10

• The staff was amazing - friendly helpful professional - every need taken care of immediately.

“Welcoming site - warm and inviting. Excellent staff.”

Jan 20, 2009 by Jen from Mineral Wells,TX
Overall Rating: 10

• The service was wonderful, and the resort was spectacular.
• The family hot tub and adult hotub need to be more defined so my children aren't exposed to innapropriate happinings by a couple in the family hottub.

“Very, very nice. I hope to go back next month, and also in April. The staff was exceptional, and food and drinks were great. This is a beautiful resort. One other thing, they do charge a resort fee of $15.00 per night that I did not expect. Also, the restaurants are very expensive, but good.”

Jan 6, 2009 by Sam from Waco,TX
Overall Rating: 10

• Beautiful location, great atmosphere, family friendly, romantic setting, lovely activities.
• A
  little too much money for some of the amenities.

“You won't be disappointed, and you'll be back.”

Jan 5, 2009 by Marina from Spring,TX
Overall Rating: 10

• Very courteous and attentive staff.
• My companion was charged a $15 fee resort fee.

“I was expecting to see a shuttle to the park since it is so conveniently located near Sea World. Rooms need a little more update (TV). Very courteous staff.”

Dec 30, 2008 by David & Lori from Garland,TX
Overall Rating: 9

• The full service and friendly/courteous staff.
• Room didn't have a fridge but that's cool. They had an ice machine and we had a cooler.

“We got in late so we really didn't get to check out everythimg there but what we could see was great. Had to leave the next morning to get to next destination so didn't get to take advantage of the place as we would have liked. But will definately go back with more time to spend.”

Dec 16, 2008 by Pete from Dallas,TX
Overall Rating: 8

• The exercise facilities, size of the room
  bar.
• The toilet did not flush
  to far from downtown and most of SA attractions.

“This ia beautiful hotel and has the best exercise facilities I have ever seen at a hotel. It is perfect with the exception of not being close to the downtown area of Sana Antonio. I believ this facility must be geared toward the Fiesta Texas and Seaworld attractions. If you have the time to travel it is a beautiful setting for a hotel so close to a major downtown rea.”

Aug 19, 2008 by Sabrina from Spring, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• This hotel is great for the whole family.
• The hotel is very expensive and then we had unexpected fees at checkout.

“Overall I was very impressed with the experience we had at the Hyatt Resort. It may be a little more expensive than some other places but they also offer a lot more than most places. My daughter loved the pool and smores each night. My only complaint would be that the resort hits you with a daily resort fee when you go to checkout that is not covered in your initial purchase.”

Aug 19, 2008 by Stephanie from Cedar Park, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The grounds were beautiful. I especially enjoyed the spa. I will definitely spend more time there next time.
• I did not like that we did find out about any of the events going on until the day we left. I wish they would have informed us of them.

“I enjoyed the hotel very much. I would stay an extra day to experience all the activities. Also, I think the brunch should stay open till at least noon. It closes at 11:30 and we got there five minutes late. There were other people who also wanted to have the buffet, who weren't able.”

Aug 18, 2008 by Jolene from Paris, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Attractive location, great lazy river, the golf course. Plenty to do!

“This resort is outstanding! Very family friendly. Plenty to do here, float the lazy river, swim, complimentary bikes to ride, golf, various activities for the whole family. Just all around great.”

Jul 31, 2008 by Brenda from Martindale, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Separate adult swimming pool was great and pool/hot tub was great at night.
• River pool not blue nor clear, internet access charge, family pool had sewer smell by outdoor cafe. Disappointed there was no henna tattoo available.

“It is a very nice place. Very family oriented. Lazy river is very relaxing when not crowded. Really need more lights in the river at night. I preferred the adult pool and hot tub, especially at night. The bikes are a nice activity to do. All in all it is a great place for a getaway.”

Jun 17, 2007 by Amy from Decatur, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pools are fabulous!
• The food was mediocre in the main dining facility.

“This was an awesome place to visit! We brought our 22 month old son and he had a blast! The grounds are gorgeous, there is a lot to do. We enjoyed the horse drawn carriage ride thru the golf course, the movie on the lawn, the bike rentals, the kiddie swimming pool, the lazy river, and when the grandparents took our son for nap time we really enjoyed the Texas Pool which is adults only. The staff were very friendly and helpful and the rooms were immaculate. I highly recommend this for families wanting to spend some quality time together! We will eagerly await the day we get to come back! Thank you!”

1 of 1 people found this review helpful.

Nov 20, 2005 by Kelly from Houston, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very nice hotel and the grounds are great for children or adults.
• They added a 10.00 hotel & resort fee. Business trip. I stayed less than 24 hours.

“Nice Hotel. Excellent grounds. Pricey on food, parking etc. But great grounds for children or romantic adults.”

Nov 17, 2005 by Luke from Jacksonville, AR
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[9]

• It's next to Sea World.
• No free internet, everything costs extra ($4.50 for a bottle of cheap water) and $10 night EXTRA resort fee not included in purchase price.

“This is a VERY overpriced hotel. Everything that the hotel offers costs extra- even local phone calls ($.50 per call) and internet ($10 a DAY- not wireless.) Upon checkout, we discovered a $10 a day "resort fee" for the privilege of having so many spa options at hand- used or not. Forget room service- they have so many taxes and fees added on that a fruit plate will land you 20 bucks. Have seen better and more amenities at a Holiday Inn Express. For the listed $180 for their cheapest room, this place is a real rip-off.”

3 of 4 people found this review helpful.

Nov 16, 2005 by Teri from Zanesfield, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• Fantastic price.
• Parking lot location was inconvenient.

“Elegant setting, quietly luxurious.”

Nov 9, 2005 by Patty from Converse, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and beautiful surroundings.
• Nothing.

“I thought it was a beautiful place and very relaxing.”

Nov 8, 2005 by Nathan from Spring, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic getaway, beautiful location, great food and services.
• You should know there is a resort fee of 10$ per day. A good deal, but don't be surprised.

“The Hyatt Hill Country is a great Texas tradition for people all around the State. Families, couples, business groups gather for the beautiful location, Lazy river and resort activities, golf and spa. Right by Sea World, you may never leave the resort. Movies on the lawn and assisted smokes on the beach. This is living.”

Nov 7, 2005 by Dawn from East Bernard, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Activities for the family, biking & hiking trail was awesome , very peaceful atmosphere & loved the lazy river.
• Not enough middle sized bikes.

“My husband and I love to travel with our children, this resort was magnificent. We usually camp in Texas and stay in resorts in the Caribbean. Now that we found a resort like this in Texas, our Spring Break will be spent here instead of a 5 hour flight away. We may not of discovered your fabulous resort. We'll definitely be back.”

Nov 4, 2005 by Severina from Santa Clarita, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was very peaceful.
• The location was a little far away too maybe that's what made it peaceful.

“This was a nice hotel, but mostly for family looking to go to the San Antonio Sea World, and for those looking too play golf and to rest. Other than that, there was not much else to do in the area.”

Nov 2, 2005 by Stacey from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff was very friendly and knowledgeable about the surrounding areas and activities.
• I was not unsatisfied with anything.

“Beautiful grounds and a lovely restaurant (Antler's Lodge) made this experience fantastic for my husband's 40th birthday.”

Nov 1, 2005 by Greg from Houston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean room, friendly helpful staff, very convenient for Sea World.
• There is an additional resort fee of $10 automatically added to your bill.

“For my travel, I arrived at 10 PM and left immediately the next morning and didn't do anything at the hotel but sleep and shower. You still must pay the resort fee, it is automatic and inescapable.”

Oct 31, 2005 by Veronica from Austin, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[7]

• Nice Views.

“It is a little out of the way, so there are not many options for dinning near by except for fast food. Upon checkout we were charged a $10.00 resort fee which had not previously been disclosed for facilities we would not be using.”

Oct 26, 2005 by Fred from Corpus Christi, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the setting and the way it looked and all that it had to offer.
• I cant think of a thing that I didn't like.

“This hotel is so romantic. I was here on my honeymoon with my wife. We both fell in love with the hotel. I recommend this place to all family and friends. We will be back next year.”

Oct 26, 2005 by James from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beautiful grounds and the nice theme of the hotel.

“Very nice hotel with a lot of activities to offer. It is a great hotel for both romantic travel and for travel with children. An excellent place to get away.”

Oct 26, 2005 by Derly from Laredo, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• The amenities, which include a man made river, several pools and beautiful landscapes and scenery are extraordinary.
• When I checked in the hotel presented me with an unexpected $10.00 resort fee.

“The amenities at this hotel are unparallel.”

Oct 25, 2005 by David from Spring, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Good setting with many amenities.
• I've experienced better staff help, seemed to have a bit of an attitude.

“Nice place with many family/resort/spa amenities. Excellent location for day tripping through the Texas Hill Country. Good accommodations.”

Oct 19, 2005 by Jane from Keller, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great for kids! Very beautiful with lots of character!
• Billing!! They double charged us constantly.

“Loved the actual hotel. Billing was an issue though. At end they charged to our debit card two charges totaling over $500 for "deposits". When we called to inquire they stated they would hold our money for up to 10 days. Check your bill they double charged on several items. On meals that we paid with cash they would charge our room as well. This happened on several times. Too bad because the resort is absolutely gorgeous!”

1 of 1 people found this review helpful.

Oct 18, 2005 by Maria from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Its absolutely beautiful. It does feel like your out in the country. Awesome.
• Not a very good greeting at the desk when checking in.

“This is a nice get away for couples. The grounds are beautiful and it actually feels like your out in the Texas Hill Country. The Valet attendants gave excellent customer service”

Oct 17, 2005 by Larry from Corinth, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very Friendly staff, wonderful bed, beautiful peaceful surroundings, great golf.
• Good location to Sea World and Fiesta Texas, Restaurants and shopping very limited.

“I have stayed here a couple of times and am always pleased with the experience. They updated the rooms with a complete overhaul last year and it is really nice. They also just added another 9 holes to the golf course making for 27 tough holes. If you are going to Sea World and Fiesta Texas you are in the right spot. However, be ready to drive a bit to shopping and restaurants. They gave me a pre printed card with directions to Cha Cha's Mexican food. I told the waiter about it, gave him the card and they gave me my $7.00 appetizer to me for free. The lazy river is great for the family, I drug a chair just off the sandy beach into the water and read a book. The kids and I went around the, built sand castles, ate, drank and about 7 hours later we went to get ready for dinner. Repeat for 3 days and you are very rested and satisfied.”

Oct 16, 2005 by Annette from Philadelphia, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Beautiful grounds.
• There was a pair of dirty men's underwear in my bathroom hanging on the back of the door.

“Beautiful setting, pleasant staff, food could be better.”

Oct 10, 2005 by Joseph from Cedar Park, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel is beautiful.
• I did not get the room service I ordered.

“The hotel is beautiful and the staff is great. The adult pool and hot tub were open until midnight because they were not close to any rooms. The well maintained and very secure. The only complaint I have is that I ordered breakfast for the next morning and it was never delivered.”

Oct 7, 2005 by Ron from Murphy, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The amenities were nice.
• The service at the Coffee Shop was sub par.

“This hotel was excellent. Great staff, always nice and asking what they could do to help my family. I would definitely return.”

Oct 5, 2005 by Julie from Houston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Spa facility was great, and they have a lazy river you can raft around, very cool!
• It's about 20 minutes away from downtown San Antonio, so you have to account for travel time.

“The Hyatt Regency Hill Country Resort is exactly what it claims to be. An oasis just outside of San Antonio. I enjoyed the spa facility, while my husband played golf at the resort's course. There are also many activities for kids. A unique feature of the hotel is its lazy river, on which you can relax in a raft and go around in circles for as long as you like. I definitely recommend the Hyatt for its quality of service and top notch resort amenities.”

Oct 5, 2005 by David from Brenham, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• A lot of activities available for kids.
• Not close to other restaurants.

“Very nice resort hotel. Had a lot of activities available for children and adults. Very relaxed atmosphere. Good service. Friendly staff.”

Aug 5, 2005 by Alyson from Lantana, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

• The hotel was full with tons of activities, yet I felt like I was in the country, very relaxed.
• There was a leak in the bathroom, but it wasn't that bad.

“I was amazed that such a busy place can seem so easy-going and relaxed. I don't know how they managed to build this resort within so many trees. We loved being on the bottom floor with doors out to a large tree with parakeets and cardinals flying around and a quick walk to the FABULOUS lazy river. We feel very fortunate this worked out!”

Aug 1, 2005 by Patricia from Palacios, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I absolutely loved the special events planned for children. Very child- oriented.
• Loved everything!

“The hotel was awesome ! Fabulous resort. Accomodations were excellent. Will certainly go back again.”

May 13, 2005 by John from Round Rock, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Wonderful service, great pools!!

“The Hill Country Hyatt is an escape among the hustle of big city life. The many pools offer relaxing times for kids and parents alike.”

May 5, 2005 by Michelle from Garland, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[9]

• Location, nice rooms
• Very snobby and rude staff. Overpriced

“Glad I got it for a cheap price! The staff was the rudest I have seen in a while. For the amount of money you pay, they should go out of their way to make sure you are happy and they don't. Free breakfast would be nice also considering all the other hotels in the area offer it.”

0 of 1 people found this review helpful.

May 4, 2005 by Pam from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great family atmosphere-lots to do!
• Kid's food is a little pricey.

“Great hotel and weekend get-away.”

1 of 1 people found this review helpful.

May 4, 2005 by Cathy from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable, pleasant atmosphere
• expensive meals!

“Great place for kids to play, relaxing atmosphere, meals were very overpriced!”

Apr 28, 2005 by Kevin from Corona, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Price paid, landscaping, clean, security in parking lot, resort layout & pool/etc.
• Parking far away from room, $10/day MANDITORY charge for local calls/etc...

“Everything was excellent except as indicated above (and also a mistake made by hotel staff on my bill...which was corrected after i called)friendly personel.”

Apr 27, 2005 by John from Mansfield, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great for kids...awesome pools
• Pricey food and beverages

“Excellent hotel...kids played for hours on end in the variety of pools. Rooms very comfortable and staff very friendly.”

Apr 27, 2005 by Kimberly from Lufkin, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• The bed was SO comfortable.

“This hotel was absolutely gorgeous and it was the best night sleep I have ever had. The only things were that you have a $10 per night resort fee that they conveniently forget to mention until after your stay. ”

Apr 27, 2005 by Reecie from Houston, TX
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[2]

“The hotel had additional resort fees that were not covered in the fee and did not warn me about the fees.”

0 of 1 people found this review helpful.