User Reviews for Courtyard by Marriott Laredo

Research User Reviews for Courtyard by Marriott Laredo (1-20 of 21)

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Sep 19, 2009 by Guadalupe from San Antonio,TX
Overall Rating: 10

• The location, the attractive decor of the room, the clean feeing of the bed linens and the bathroom clean and fresh looking.

“Very well located and like very much the beautiful colors in the room decor. Good parking space. Excellent clean room.”

Sep 12, 2008 by Angeles from The Woodlands, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[7]

• The renovations.
• NA.

“The lobby is old, but the rooms are nice. Breakfast is very expensive and not that tasty.”

Sep 4, 2008 by Jim from Huffman, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Remodeled rooms, new mattresses, very comfortable.
• The hotel restaurant was pricy.

“Good location, newly remodeled rooms, new and very comfortable mattresses, very clean. For food I might recommend eating out if you're concerned with price.”

Sep 3, 2008 by Ruby
Overall Rating: 0

• I loved how modern and sleek it was.

“I loved the hotel, this is extremely clean, modern decor and excellent service.”

Sep 2, 2008 by Gwen from Crosby, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• It was clean and well-kept.
• Staff was not overly helpful.

“A good place to stay for business or leisure travelers.”

Jul 26, 2008 by Luis from Laredo, TX
Overall Rating: 5
Cleanliness:[6] • Staff:[2] • Location:[5]

• Clean room.
• Didn't change the room for a king size bed, didn't include breakfast, staff in front desk was not friendly.

“Laredo TX is the city of the bad service, I have stayed at several hotels there and there is no one of them that I have had a good experience and this is not the exception, they did not include continental breakfast for us and they did not want to change the room for a king size bed room, anyway, the overall service in the whole city of Laredo is a mess from the restaurants to the hotels, perhaps the Hispanic people there that are born as Americans, feel that they are superior from Hispanic tourist or I don't know, they look pretty much Hispanic people but they don't speak well neither English nor Spanish, so there is a serious lack of education in this city, what a shame!”

Jul 20, 2008 by Bob from Fort Worth, TX
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[9]

• They did try to please.
• Smoke in no smoking rooms.

“Few problems with smoked up room, AC was working in the next room not made up on 2nd day and finally a good room.”

Jun 30, 2008 by Lucinda from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Hotel room was very clean, very comfortable.
• NA.

“Great location; extremely comfortable and super clean.”

Mar 20, 2008 by Sonia from Chatsworth, GA
Overall Rating: 1
Cleanliness:[7] • Staff:[6] • Location:[6]

• The hotel was nice but not safe.
• Not safe.

“I picked a better star rating hotel because I was by myself and didn't feel safe. After that man dustup my sleep at 1:00 I couldnt sleep.”

Jan 23, 2008 by Noel from Gonzales, TX
Overall Rating: 1
Cleanliness:[5] • Staff:[2] •

• Nothing.
• Room was very shabby. Clerk was not too friendly.

“This hotel was definitely not worth the price I paid. The room was old, there was construction going on. Front desk clerk was not too friendly. I've paid less at another hotel in this city and the hotel is WAY much better and I was able to eat breakfast there. I would NOT recommend this hotel. I will never stay there again.”

Jan 21, 2008 by James from Chickasha, OK
Overall Rating: 0
Cleanliness:[3] • Staff:[4] • Location:[6]

• Heated Pool and Hot Tub.
• No WiFi in Rooms. Restaurant only serves sandwiches.

“I was traveling with 3 coworkers. Upon check in 2 of the 4 rooms had not been cleaned. For these same two rooms, in the morning 1 room had no hot water pressure and 1 room the shower did not work at all. It is almost like they checked us into rooms that were not supposed to be used. That evening the two people in these bad rooms moved to remodeled rooms on the 5th floor. What a difference. These rooms were clean, everything worked and came with a 30+ inch plasma or LCD TV. This hotel says it has a restaurant. All they serve are sandwhiches. In my eyes that does not qualify as a restuarant. The bar was good. The bartender definitely makes some strong drinks. Probably the best drinks for your money anywhere in town. Problem is you have to drink in the restaurant. There is no actual bar. Also, if you are looking for WiFi in room, look elsewhere. Overall I would not pick this hotel to stay at again. We have stayed at the Residence Inn and La Posada and would much rather prefer to stay at these hotels in the future. La Posada for its charm and Residence in for its location.”

Jan 6, 2008 by Chris from Portland, OR
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[8]

• Very clean and provided us with a crib.
• The restaurant was not open and the staff was not very helpful.

“The staff did not seem to provide helpful information about Laredo or business/services near the hotel. Very clean rooms and family friendly.”

Nov 6, 2007 by Richard from Edinburg, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very nice place to stay.
• Parking.

“Very nice place to stay with or with family. Great for business traveler. Breakfast was very good. Close to downtown and not to far from the mall.”

Oct 22, 2007 by Ben from San Antonio, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Room was ready early, and it was the type of room we had requested.
• The view from the room wasn't good.

“Overall it was a pleasant stay. Room was clean. Bathroom was small but manageable. Staff very helpful. Would stay again and recommend to friends.”

Jul 2, 2007 by Elsa from Houston, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[7]

• The hotel was clean and comfortable.
• The front desk attendant was not very courteous.

“The hotel is overpriced for the type of service received. Pay the extra cash and stay at the upper end hotels in Laredo.”

May 14, 2007 by Ben from Laredo, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was a good place to stay and it was convenient for me at the time.

“I was pleased.”

Mar 22, 2007 by Ricardo from San Antonio, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• I had problems with the shower and the room smelled weird due to the air conditioning.

“I really expected a little more from this hotel considering it belonged to Marriott.”

Feb 15, 2007 by Charlie from San Antonio, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very convent location for me.

“I was very impressed overall and the price was fantastic and will stay there more often.”

Feb 6, 2007 by Deanna from San Diego, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• No smoking rooms, don't accept pets.

“NA.”

Dec 24, 2006 by B. from Austin, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Our room had a balcony.
• Customers should be advised before purchase that entire hotel does not allow smoking.

“Customers should be advised that smoking rooms are not available before transaction is final, and should be offered rooms with a balcony”

Nov 10, 2004 by
Overall Rating: 6

“It was clean and the staff were friendly, but I attempted to call the front desk and tell them my fire alarm battery must be expired, as it was flashing red. The operator never answered and I then went downstairs and handed in a written comment card and asked for a new battery for our safety, as well as the hotel's. They never came up nor did they change the battery during our stay. I hardly slept,as would anyone afraid of fire and they did not assist me when requested. Too bad, it is a lovely place.”

2 of 5 people found this review helpful.