User Reviews for Inverness Hotel and Golf Club

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Mar 29, 2008 by Sgr from Damon, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, cleanliness, ambience, decor, bedding.

“This is a very nice hotel, location is great, grounds are beautiful (overlooking golf course), room size and appointments are well done, bedding is very comfortable, and staff is friendly! They will suddenly have to move you (maintenance requirements for your first room) from your room overlooking the golf course to one on the parking lot side of the hotel, next to the housekeeping facility (can you say early wake up?) or the ice machine! Overall an excellent experience, in spite of the move issue. Will definitely stay there again.”

Mar 24, 2008 by Alessandro from Venice, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[7]

• Quality/price ratio.
• They added 10$ at check in.

“Good for business. Golf course available. Watch for additional charges at Check in.”

Feb 27, 2008 by Jill from Colorado Springs, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• This hotel is upscale yet also family friendly.
• The resort fee for services we would never use.

“This is the second year we have stayed at this hotel on our anniversary. The first year we went without the kids and it was a very romantic atmosphere. This year we took the kids and found the hotel to be very kid friendly also. I would highly recommend this hotel to couples or families!”

Feb 22, 2008 by Kat from La Junta, CO
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[3]

• I didn't actually end up staying at it but the staff at check in was excellent.
• Does not allow dogs.

“My parents ended up staying there. The hotel was very nice.”

Feb 18, 2008 by Tosha from Apo, AE
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[5]

• The room was nicely decorated.
• The bed was extremely uncomfortable and overly hard.

“The hotel decor was beautiful. The bed was so uncomfortable neither me nor my spouse could sleep well. The food was delicious and overly priced.”

Feb 15, 2008 by Jacqueline from Albuquerque, NM
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[5]

• Nothing. We even had to ask for the paper they charged us for.
• Nothing was welcoming there -- staff or surroundings.

“Unattractive from the outside, the Inverness presented a miniscule room with a closet-sized bathroom -- no tub, just 2' x 2' stand-up shower. The Clerk made a point of publicly announcing the keys to the "standard room we booked online." They charged us $10 (non-negotiable) for services we did not use or receive, including WIFI and newspaper. Their staff is accommodating to a fault, and then they upgraded us to a suite because they weren't full (this is the third time they've done this for us) and gave us some drink comps for their bar just to be nice. That's the kind of service that makes you want to come back. What I'm saying is that we were so upset at the way The Inverness presented itself; we didn't even stay there even though our room was already paid for. This hotel was so full of itself, it forgot what was important -- the satisfaction of its customers. We were celebrating two big events in our family and could have spent a lot of money in their lounge and restaurant, but we were so put off by their service -- from valet staff to desk staff -- we didn't spend a dime there. The Inverness was completely disappointing -- overpriced, pretentious and even the unpleasant odor of sage burning in the lobby couldn't provide a new-age fix to this old -- and forgettable -- property.”

Jan 25, 2008 by Stephanie from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was peaceful, quiet and delightful.
• I slipped and fell in the parking lot-ice not removed or salted down.

“The staff was just lovely young people all very accommodating. The rooms, restaurants, etc. were fabulous. I plan on staying again within the next few months.”

Jan 9, 2008 by Bob from Amarillo, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Contemporary and clean interior.
• The water in the shower fluctuated multiple times between scalding and cool. The room was near a service entrance and was noisy each morning.

“Nice place, nicely decorated room although small. No extras like many 4 four stars provide. It makes a great 3 star.”

Jan 2, 2008 by Sandra from Highlands Ranch, CO
Overall Rating: 3
Cleanliness:[2] • Staff:[6] • Location:[5]

• Beautiful public areas.
• Room was small, cramped & hot.

“I was looking forward to a 4 star treat, what I received was hot, cramped, a moldy shower, dirty bedspread. The breakfast restaurant was closed & customers were sent downstairs for a 2-3 star buffet. The public areas of the hotel are fabulous; I wish they would have brought this quality into my room.”

Dec 6, 2007 by Sylvia from Denver, CO
Overall Rating: 1
Cleanliness:[8] • Staff:[10] • Location:[5]

• I didn't like anything about this hotel.
• Room was a cracker jack box and uncomfortable.

“This was not a 4-star hotel. The room was extremely small and I couldn't believe how small the bathroom was. When you open the door to the bathroom it immediately hit the toilet; it was horrible. The pillows were too soft and my back hurt the next morning. Even though they advertise free internet they charged an extra $30 for services we didn't even use (internet and valet parking). I will never stay at this hotel again and once again - this is not a 4-star hotel!”

Nov 29, 2007 by Ashley from Littleton, CO
Overall Rating: 3
Cleanliness:[7] • Staff:[1] • Location:[8]

• Location.
• Customer service.

“I booked this hotel as a honeymoon hotel. I wanted an outstanding room with great service. The room did not have a tub, just a stand up shower. The maid also woke us up to clean.”

Nov 27, 2007 by Dave from St. Francis, KS
Overall Rating: 1
Cleanliness:[9] • Staff:[3] • Location:[9]

• Location.
• They tried to jab us with additional charges.

“When we arrived the lady at the desk tried to jab us for 9.99 additional charges per night for valet parking, swimming pool and incidental charges. I refused to pay the additional charges because we park ourselves, we didn't use the pool. Then they wanted to split the incidental charges for the two nights we stayed there. I said just refund our money and we would go somewhere else. They refused. They did, they went ahead and not charge us for the two nights of 9.99 extra incidental charges. Then to top it all off, there was probably only 20% of the motel full, you could tell by the cars in the parking lot. They stuck us in a room the size of a large closet with a queen size bed instead of a king size bed. Second they should treat you like they want you to come back. I will never stay there again.”

Nov 23, 2007 by Esther from Costa Mesa, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Light bulb next to bed was burned out.

“Hotel staff was helpful and courteous. Room was nice. Did not have a view.”

Nov 17, 2007 by Doug from Leesburg, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great view from one side of the hotel; overlooks golf course.
• Room was more like a 3 star hotel room; rest of hotel was 4 star.

“The hotel is an older, rustic style hotel overlooking the hotel golf course and good views of the mountains. The area around the hotel has since been commercialized, creating an oasis among a business area (both good and bad); hotel rooms often overlook the business areas.”

Nov 8, 2007 by Mari from Galena Park, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, friendly staff and everything I expected available at my disposal!
• I didn't like that they charge a facility fee!

“The hotel was very clean, excellent bed (very comfortable slept like a baby). Great location within 15 minutes or less to all the Denver, etc. Attractions. The hotel offered everything from a spa, restaurants, bar, etc. But yet family oriented.”

Sep 1, 2007 by Kathy from Burlington, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool, the staff, the view, the comfort, and the fitness room all were exceptional.
• The cost of snacks.

“I would love to stay at Inverness next time my family and I are in the Denver area. Our stay was nothing but enjoyable.”

Aug 25, 2007 by Aaron from Buena Vista, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The grounds were large and well kept. The staff was very friendly. The pool areas were very well kept and clean.
• There are no restaurants (other than the hotel ones) or stores within walking distance.

“No shops nearby, but because of this the hotel is very quiet and peaceful. The large atrium is inviting and there is plenty of area to walk around whether it is the golf course area or paths around the hotel. The rooms are nice and the beds super comfortable. Free internet at a hotel of this star level is very welcome. The indoor pool is open 24 hours which is great! Free parking is also a plus.”

Aug 24, 2007 by Robert from Canon City, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• One of the best hotels that we have ever stayed in.
• Cannot think of anything negative.

“Charming, centrally located, clean, pleasant, warm, etc.”

Aug 23, 2007 by Trahnee from Black Hawk, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Two pools for the kids, location, clean, friendly, helpful.
• Not a thing, loved every bit.

“It's the only place we want to stay in Denver from now on. My young children loved the pools and the many onsite restaurants where wonderful! As for the gym, I wish I could use it everyday! The location could not be better. We've stayed in many 5 star hotels and this is very close or, in some cases, comparable to those. It would be great for couples with or without children and for business travelers.”

Aug 21, 2007 by Barbara from Simpsonville, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Exquisite interior of high quality.

“Exquisite room, nice interior, friendly staff; a high class hotel.”

Aug 15, 2007 by Cyndee from Denver, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I liked the view and that we were able to get the type of room that we requested.
• I did not like that the entrance to the pool was right where they had a wedding taking place.

“We really enjoyed staying at the Inverness. The view was great. They gave us the rooms we requested and the staff was all very pleasant.”

Jul 24, 2007 by Staci from Shawnee, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Close to restaurants and shopping.
• The bar was like an English pub and the food reflected that - need more variety.

“I was pleased with the purchase.”

Jun 2, 2007 by Cheri from Colorado Springs, CO
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[5]

• Located on a golf course.
• Unfriendly, cold staff.

“The experience was not worth of a four star rating.”

May 17, 2007 by Kevin from Palm Beach Gardens, FL
Overall Rating: 3
Cleanliness:[10] • Staff:[3] • Location:[9]

• Location and common areas very good.
• Significant "other" charges;(parking($10), internet ($10), king size bed (+$30).

“Extremely small rooms, not large enough for two people, and luggage. Seating in room very uncomfortable! Bed very comfortable. Beautiful surroundings, very clean, exceptional indoor pool and spa. Additional charges for parking ($10), internet, and bed upgrade to king ($30). Other similar hotels nearby do not have these charges!”

May 16, 2007 by Maryann from Yorba Linda, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• Comfortable bed, nice towels.
• Room and bath extremely small.

“Very nice hotel but we were disappointed in the size of the room and bathroom. We had just come from a Radisson room which was 2 to 3 times the size. When I think of luxury I don't think of a bathroom the size of a small closet (I am not a large person by any means but had to scoot around the toilet to get the bathroom door closed). Yes, the natural stone shower was fancy but they failed to install any type of shampoo box or rack so we had to keep our soap, shampoo and washcloth on the floor of the shower - there was also a noticeable amount of mold on the shower floor - something we do not consider luxury at all. In the morning we were surprised to receive a bill under our door for $9.95 - their daily facility.”

May 16, 2007 by Cherri from Dolores, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[10]

• Beautiful setting, rooms, grounds- superb beds.
• Additional charges need to pay extra for unnecessary services.

“Overall, a pleasant stay once we checked in. However, I was charged an additional $40.00 for a room with two beds and a tub/shower. There was also an additional charge of $9.99 for "services" that included local phone calls and internet access, neither of which I needed. I planned this as a surprise for my sister, whom I was visiting to attend the cure breast cancer day of caring, so I did not want to take issue with the clerk at check in, who was rather rude.”

May 4, 2007 by John from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very accommodating staff.
• Room and bathroom were pretty small.

“Great views of the golf course. Extremely nice staff. Rooms are pretty small for the price. Overall, not bad.”

Mar 23, 2007 by Romeo W. from Hays, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very good golf course.
• We expected 2 queen size beds, they charge for an extra bed.

“The hotel is very accessible, not so very far from the city proper. Very near to a good shopping mall. Facilities are very good -swimming pool and of course the golf course.”

Mar 19, 2007 by Yongmin from Westmont, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Blackout and no preparation of it.

“I had horrible time at this hotel because of blackout. I was in total darkness and was said that I could not get refund to change the place to stay because I purchase through internet. They do not have any responsibilities but were greedy. They charged additional $10 for facility services fee in the entrance in the middle of black out. ”

Feb 21, 2007 by Chrisitna from Denver, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The bed was wonderful.
• No DVD.

“Guest services responsive. Quiet and peaceful for a getaway. The spa was excellent. Close to shopping. Beautiful views. The architectural design and furnishings were resort class.”

Jan 23, 2007 by Karen W. from Otis, CO
Overall Rating: 4
Cleanliness:[9] • Staff:[5] • Location:[5]

• Public, open areas very nice.
• Charges us an additional $9.99 facilities use charge--thought the room was paid for! Room very small, bathroom very small.

“While Inverness is a lovely property, the open public areas were very nice; I was quite disappointed in the size of the room. The one queen size bed took up almost the whole room (although there was a chair and table squeezed in). The closet was barely large enough for clothes for the 2 of us for one night. The bathroom was tiny with just a small walk-in shower and tiny vanity. It would be difficult for 2 people to stay there for more than one night and get their clothes, etc in. The desk clerk charged me $9.99 for facilities use which included the pool, the exercise room, valet parking and local calls. I had to pay it even though I was not going to use any of those things.”

Jan 17, 2007 by Arash from Bridgeport, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Spectacular views of golf course and front range, luxury room and bed.
• Surprisingly, no changing room in the indoor swimming pool. Recurring complaint per staff.

“Luxuries resort style hotel. 99 resort charge per day which is reasonable since you get free valet parking and high speed internet.”

Jan 14, 2007 by Jenna from Mankato, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Free 5-mile shuttle service, friendly staff, quiet and relaxing atmosphere.
• Removed from most Denver action but shuttle service will take you for free to the light rail station which leads to downtown.

“This hotel was very couple-friendly and has a beautiful atmosphere. There is a relaxing pool/hot tub room and a nice workout facility. ”

Jan 12, 2007 by Cheryl from Steamboat Springs, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice hotel and clean and many facilities good location.
• Would of liked the pool to be open late because I work late.

“Would go back again nice hotel.”

Jan 10, 2007 by Brad from Mccook, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Service, clean, great facilities.
• Room was quite small-would have liked more space in the room.

“Outstanding-overall my wife and I loved our stay.”

Jan 9, 2007 by John from Casper, WY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice amenities, location. Very pretty.

“We were in for a short visit with the whole family and had two rooms. The staff was polite and accommodating and the hotel was very nicely appointed. I have not had this happen before. It was /room. ”

Jan 3, 2007 by Jessica from Glenwood Springs, CO
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[7]

• It has great beds.
• That they give less scale rooms to online customers.

“It was wonderful but would think twice before staying again because online guest were given lesser rooms and were charged $20 to upgrade. Plus all rooms are charged an $8 dollar services fee even if you don't use the services.”

Nov 16, 2006 by Charlene from Carbondale, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• This hotel was clean and convenient.
• We were charged $20.00 extra for two beds instead of one. We were told we would be upgraded to a room with a view. We had a view of the roof.

“Overall this is a very nice hotel. Very comfortable and clean. We were disappointed in the "extra fees" for two beds instead of one. ”

Oct 24, 2006 by Ed from Grand Junction, CO
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[6]

• The quality of the whole place is excellent!
• They tack on extras when you get there! $8 for a delivered newspaper.

“Great room! Great facility! Why tack on charges? Ticky tack! Expensive breakfast/poor quality”

Sep 26, 2006 by Brigitt from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The bed was absolutely wonderful.
• There was no Splenda for my Starbucks coffee. Had to call the front desk to find the ice machine.

“A friend and I went up for a conference. The hotel was very nice. The bed was one of the most comfortable beds I have ever slept in. Overall, it was a very nice stay.”

Sep 13, 2006 by Joseph from Elgin, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great central location.
• Added additional costs at end that they did not mention at check in.

“Signed up for this hotel because of the spa and the spa was closed this should have been divulged prior to arrival”

Sep 12, 2006 by Robert from Houston, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[1] • Location:[1]

• Beautiful lobby with great fitness center.
• Resort service fee of $7.95 for services. I did not even use.

“Nice lobby but the rooms are very small and poorly designed. I was not able to get a room with 2 beds and had to sleep on a roll away bed. This hotel is not comparable to the other 4 star hotels.”

Sep 7, 2006 by Meredith from Waxhaw, NC
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[5]

• It wasn't roach infested.
• It was not a four star hotel.

“This hotel was not what I expected in quality. I thought this was a nice 4 star hotel, and the rating may be so, but it did not compare to other 4-star hotels I have stayed in. Or promotional rates as they called it, were not going to get the same treatment as other guests. We were put in the smallest room, and after I specifically requested a king size bed, it was initially not granted, until I further probed to request one. ”

Sep 6, 2006 by Nadine from Fort Collins, CO
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[9]

• Good location.
• NOT a 4-star, NO Amenities, Blood stain on Coverlet.

“It is a decent hotel, but definitely does not warrant a 4-star rating. There were cleanliness issues, plus a lack of amenities due to renovations--not disclosed at time of booking and only found out by contacting the hotel.”

Aug 30, 2006 by Jimmy from Bedford, TX
Overall Rating: 4
Cleanliness:[9] • Staff:[4] • Location:[9]

• Quality furnishings.
• Unknown resort fee. Forced to change rooms after 1 night.

“The hotel was a fine value for the price. But it came with an unknown $8 per night resort fee. And more importantly, though I booked a 2 night stay, I was forced to pack and change rooms after 1 night. For my trouble, they promised breakfast, and an upgrade to the concierge floor. I got breakfast, but not the upgrade.”

Aug 25, 2006 by Diana from Pueblo West, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Even though I received a deep discount, the staff treated me like a queen.
• Bottled water cost $5.00.

“The staff was very professional and friendly. The restaurant staff treated me very friendly and the food was awesome, I think the name was Baca's. The bed was so plush and everything was clean and maintained. I slept like a baby, that's huge coming from me.”

Aug 24, 2006 by Jim from Cody, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, nicely appointed and fine amenities
• N/A

“This is a great resort and hotel. My only complaint was the undisclosed facility fee of $7.99 per night. It was not the amount but the principle that bothers me.”

Aug 22, 2006 by Jud from Garden City, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• I didn't care for the extra $7.95 they charge for incidentals such as valet, Internet, etc.

“Everything was great except that this hotel charges $7.95 to people who purchase their property on a discount website. I think this is unfair, especially when I do not use those items. The items include, valet parking, in-room internet access, the pool and spa area, etc.”

Aug 21, 2006 by Tammy from Grand Junction, CO
Overall Rating: 2
Cleanliness:[8] • Staff:[2] • Location:[8]

• The rooms and the public areas were well appointed and the public areas.
• I resent getting a low rate for a hotel then having additional fees tacked on to make it up.

“The hotel has one less empty room. The Inverness Hotel has found a way to trick the traveler, however. We were charged $7.99 for access to services such as the fitness center and valet parking, none of which we planned to use. We were charged a $20 upgrade fee to get a room with two beds instead of one - even though by our check-in at 8 pm. The hotel was nowhere near full that night.”

Aug 19, 2006 by Jules from Mount Vernon, IA
Overall Rating: 6
Cleanliness:[10] • Staff:[7] • Location:[8]

• Good rooms. Great comfortable beds. Great for golfers.
• Our room was a mile from elevator! Breakfast was awful. I expected so much more

“For a good price, the hotel was a good value. There was an additional "service fee" attached by the hotel. Our rooms were very far from central lobby or elevator. ”