User Reviews for Loews Denver Hotel

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Jul 8, 2009 by Pamela from Omaha,NE
Overall Rating: 7

• The hotel staff members were very personable and accommodating.
• The bathroom was not as clean as it could have been.

“The bed was very comfortable.”

Jul 3, 2009 by Scott from Lubbock,TX
Overall Rating: 9

• Great views, comfortable, quiet and
  great staff.

“I have stayed at the place three occasions. Everything is of a high standard, maintained consistently. Staff at every level was upbeat and genuinely hospitable.”

Jun 27, 2009 by Laurie from Novato,CA
Overall Rating: 9

• I was very pleased
  with the hotel.
• I asked the front desk to have the room cleaned when I went out in the morning, when I returned several hours later, it was not cleaned.

“I thought this was humorous, when I arrived there was a sewing kit on the tray in the bathroom on the first night, the next day it had disappeared, never to be seen again.
I wish the hotel had provided a shower cap.”

Jun 17, 2009 by Brenda Gallagher from Killeen,TX
Overall Rating: 10

• The staff was very friendly and helpful from the moment we arrived.
• I liked everything.

“Great staff, convenient location to shopping and downtown. The rooms were very nice and clean. The staff was incredible. I will definitely go back.”

Apr 19, 2009 by Margaret from New York,NY
Overall Rating: 9

• The staff was extraordinarily helpful and kind.
• None.

“I stayed in this hotel while recovering from surgery and I was treated very kindly and thoughtfully. The staff even wrote me a get well card on my last evening.”

Apr 7, 2009 by Tracy from Austin,TX
Overall Rating: 9

• Upscale, clean and
  great amenities.
• Can't think of a thing!

“This hotel was very nice and upscale. The rooms were comfortable, clean and decorated nicely.”

Apr 2, 2009 by Dan from Wilton,CT
Overall Rating: 9

• Conveniently located to U of Denver.

“Hotel room and lobby were very nice and bellhops were very helpful - even brushing snow off of the cars.”

Oct 30, 2008 by Claudia
Overall Rating: 3

• Structure, room, beauty.
• Service in many ways.

“Her top was short and we could see her stomach between her paints and top. The guy at the restaurant/bar had a broken hand which means he wasn't washing it. After we order drinks he went back to the bar and sprayed sneezes all over the area. No friendly greeting what so ever. The hotel charged someone else's room in my card.”

Oct 27, 2008 by David
Overall Rating: 9

• Very friendly and helpful staff, they make a big effort to please.
• Somewhat isolated location.

“The have a helpful and friendly staff. The hotel is not adjacent to shopping but they have a shuttle that will take you to the nearby Cherry Creek mall and restaurants and other locales. No add on for parking fees is a bonus. Clean and comfortable rooms. We had a problem with a bathroom fixture. I would stay there again. Only ate breakfast at the hotel restaurant and it was excellent.”

Sep 18, 2008 by Lee
Overall Rating: 7

• The room and bed were very comfortable.
• The bath tub was very average and when I stay at a four star hotel I want something extra special.

“Not a great location in Denver, but it is comfortable and had a great bed and television. Everything is done well, but there is nothing that sets it apart while other four star hotels in Denver do provide something special.”

Sep 11, 2008 by Mary from Edmonds, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Lovely room.
• Another computer in business office.

“It couldn't be better for my business travel needs.”

Aug 18, 2008 by Clare from Pleasant Grove, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great staff. Great beds. Clean.
• Nothing at all.

“Will definitely recommend and return. Great addition to my vacation.”

Aug 3, 2008 by Marie from Coronado, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Hotel is recently renovated. The rooms are beautiful.
• The exercise facilities need maintenance and updating.

“Fantastic hotel. The rooms have been recently updated and are beautiful. Great staff. Good location. No pool (tough with kids). The exercise facilities need to be updated and better maintained. I am surprised that catering to business travelers, the exercise facilities weren't nicer and more accommodating -especially for a Loews. There is the option to pay $15 and go to a nearby gym, but not very convenient. If the gym isn't an issue, however, I highly recommend the hotel. The restaurant is supposed to be fantastic, although we never tried it.”

Jul 31, 2008 by Steve from Pflugerville, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location. Very clean.
• No pool. 3 people and only 1 king bed.

“Hotel was very clean and professional. Great staff. Most other Loews locations appear to have a pool, but this one needs one.”

Jul 2, 2008 by Jennifer from Overland Park, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, friendly staff, quick to fix problems with coffee maker in our room.
• No pool.

“Comfortable beds, nice bathroom, clean rooms. Staff seemed to be pleasant and accommodating.”

Jun 9, 2008 by Terry from Santa Fe, NM
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• The bed was comfortable.
• It was less than I expected at this star level.

“Defining this hotel as being in Cherry Creek is a complete falsehood. It is a 30 minute walk to the Cherry Creek shopping district. Checking into the hotel, immediately you will suspect that a makeover is past due. The staff is nice.”

May 31, 2008 by Laura from Evanston, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Nice hotel with upscale features.
• The hotel was very empty but they lumped all rooms that were filled in one area so it was not very quiet.

“Nice hotel but it is in a not so nice area of town with housing projects across the parking lot.”

May 22, 2008 by Carolyn from Wilkesboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff was outstanding. Hotel was nice with a relaxed atmosphere.
• Courtesy car only travels a 5 mile radius with exempts airport pick-up. 1st room was not clean, but the staff quickly switched our room.

“Nice hotel with competent staff.”

May 12, 2008 by Casey from Houston, TX
Overall Rating: 1
Cleanliness:[9] • Staff:[3] • Location:[8]

• Rooms were very clean and comfortable.
• I had a bottle of cologne stolen from my room by the cleaning personnel.

“I enjoyed my stay until I arrived home and began to unpack from my trip. I noticed that I was missing my bottle of cologne. I am 99.99% sure that I did not leave it in the room, as I do a thorough search before departing. I have contacted the hotel management for further resolution. Unfortunately I will not recommend this hotel to anyone for future lodging.”

Apr 15, 2008 by Kathy from Steamboat Springs, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Have stayed there many times, like location.
• Hotel is showing wear and tear, needs room upgrading.

“Very disappointed in very, very slow service in restaurant.”

Apr 2, 2008 by Sunny from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• The staff provided excellent customer service.
• Room was a bit small.

“I wanted to take my husband to a romantic dinner at a hotel restaurant and then surprise him with a night stay at a luxury hotel. The dinner was great, the staff created a great evening and he was very surprised with the overnight stay in this luxury hotel.”

Apr 2, 2008 by Karen from Westcliffe, CO
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[9]

• Staff friendliness and service orientation.
• This hotel emits a historic grandeur but in need of serious renovations. It is looking very worn.

“We enjoy the ambience and the sense of grandeur which lends to this pleasant environment. However, the upkeep of the rooms, in both maintenance and housekeeping, is a disappointment for the cost of the room. Staff courtesies are exceptional.”

Mar 24, 2008 by Jose A. from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great.
• Location.

“This hotel is a great place to take a pit stop on the way to ski county.”

0 of 1 people found this review helpful.

Mar 7, 2008 by Jeff from Jackson, AA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Quality, cleanliness, greed bed mattress and pillows.
• Late to clean room.

“Quality, cleanliness, great bed mattress and pillows.”

Mar 6, 2008 by Candis from Edwards, CO
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[3]

• From the bad neighborhood that surrounds it, the hotel is an unexpected surprise.
• Needs remodeling or rooms, towels were like sandpaper. Overall needs facelift.

“We live in Vail Colorado and sometimes travel to stay overnight in Denver. Having stayed there over the past few years, there have been no noticeable improvements in the property. It is an old and tired property, as a result, not at all befitting a 4 star rating. In addition, this hotel is a poor relative to the other spectacular Loew's properties. For example, rooms are tired, stained wallpaper, old mattresses and towels that are like coarse sand paper. Restaurants and staff were excellent, However; I think Loew's should dump this property for a Holiday Inn or something of that caliber.”

Feb 29, 2008 by Allan from Crested Butte, CO
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff goes the extra step to make one feel welcome and respected.
• The rooms are in need of renovation, particularly the linens, the carpet, the furniture and the bathroom.

“The hotel meets all expectations with the exception of the stale odor in the non-smoking room. That was quickly remedied by a deodorizing machine. I love how quiet this hotel is and how incredibly helpful and respectful the entire staff is with the exception of the accounting and rate management staff.”

Jan 27, 2008 by Diane from La Jolla, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Good location, comfortable bed, large room, friendly staff.
• Room cleanliness & housekeeping details left something to be desired.

“Loews's is considered a 4 star hotel, and although the lobby and public spaces are nice, I think the hotel needs some updating. The bedside lights were burned out in the room, the drain in the sink didn't work, and the room service food arrived cold on three separate mornings. To me, this shows poor management. No one is attending to the details. Also, the person in the room next to me blasted his TV all night on one night, and the management did nothing about it.”

Jan 20, 2008 by Brent from Granby, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Courteous staff.
• The bathroom did not meet my expectation both in cleanliness and amenities of a "4 star" hotel. The water pressure in the show was sub-par at best.

“Each time I have left detailed feedback on my experience. I would love to know that these are actually read and that customer feedback is taken to heart.”

Nov 20, 2007 by Virgiinia from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location/ the beds are awesome and so is the room.
• No wireless in the room should have been free also the shower had no water pressure at all.

“Love it the location/the staff / the rooms/ the beds and linens but wish it had wireless access in the rooms and the shower was not so wimpy. It was hard to wash my hair with so little water coming out of the showerhead!”

Nov 17, 2007 by Cindy from Waterville, ME
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Excellent and friendly staff at every stop! Delicious breakfast fruit bowl!
• No rooms with spa/sauna.

“The staff was there to answer every question, open every door and help us when we needed. They gave us a room with a mountain view after we requested one. Would have stayed longer but we wanted a pool/sauna.”

Nov 7, 2007 by Kerrie from Scotts Valley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[5]

• The hotel staff was extremely helpful and very friendly.
• The location was poor - surrounded by strip malls + poor restaurant selection.

“The best thing about this hotel was the staff. They were so friendly and helpful - definitely top-notch. The location wasn't too great - lots of strip malls, chain restaurants and box stores. The hotel itself was OK. The room was average. Another positive thing was the beds - they were really comfortable.”

Nov 5, 2007 by Holly from Manchester Cnt., VT
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[2]

• The bed was very comfortable.
• No pool, location odd, lobby small and a bit shabby.

“The rooms were nice, but the lobby was small and the furnishings were a bit shabby. There was no pool! The location was a bit in the middle of nowhere.”

Nov 3, 2007 by Kathy from Steamboat Springs, CO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Staff is great.
• Nothing.

“Always been a great hotel and continues to be a great hotel.”

Nov 2, 2007 by Amy from Bellemont, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The concierge was very helpful in finding information on the broncos game.
• The person that checked us in was very short with us just gave us our keys no other info.

“We were very pleased with our experience at Loews Denver Hotel. The concierge was very helpful in locating information on the broncos game and other activities. We enjoyed the evening tea and turn down service. The room was beautifully decorated and we had a great view of the Rockies. Be sure to request a western view!”

Oct 28, 2007 by Monique from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Helpful staff, beautiful rooms.
• Room service food was "ok" not great.

“Nice hotel, good location, would stay here again.”

Oct 25, 2007 by Kristin from Lakeville, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• I loved the elegant old fashioned decor and the fireplace in the lobby.
• The lobby rug really needed to be cleaned; it detracted from the otherwise beautiful place.

“The room was large in comparison to other 4 stars I have stayed at. The decor was fun and elegant (it reminded me of the Disney tower of terror; 1920's is elegance). The internet is an extra ten bucks a day, but the parking is free. Why is it that with the cheaper hotels you get free internet and the nicer ones you have to pay?”

Oct 18, 2007 by Karen from Ranchos De Taos, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Small, top notch service, very comfy.
• They should have complimentary internet.

“I'm a repeat customer, and just love the lows chain. And they are pet friendly.”

Oct 10, 2007 by Kerry from Lincoln, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Well appointed rooms.
• Pricey amenities.

“More of a business hotel. We ended up on the second floor, which had a view of the 1st floor roof to A/C units. No view of the mountains. Expect a drive to downtown/riverfront and Invesco (we knew that going into the stay) About 1.5 miles from the Cherry Creek mall and shops. Staff was pleasant but not overly helpful.”

Oct 10, 2007 by Shirley from Rogers, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Wonderful staff.
• Needs vending machines.

“Wonderful place to stay would stay there every time I travel to Denver!”

Oct 4, 2007 by Melissa from Austin, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Staff was knowledgeable and very nice.
• General location was good because it was close to downtown and nice shopping area but specific location was not, my room overlooked a run down apartment.

“Definitely not a 4 star hotel though I enjoyed my visit.”

Oct 3, 2007 by Cheryl from Fountain, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Closeness to Cherry Creek Mall and I-25 and cleanliness.
• It was for daughters 16th b-day which I told them before check in nothing special done or given.

“I had called the day before we were to check in to request a non-smoking room & 2 full size beds & to also let them know that this was for my daughters 16th birthday. I got the non-smoking room 7 2 beds but for a hotel that prides itself on "teen" friendly service, all she got was a "happy birthday" at the check in desk.”

Oct 2, 2007 by Rick from Steamboat Springs, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Excellent desk service.
• Internet service was "down" the whole time.

“This is a slightly out of the way business hotel; very large and with full service. The staff is attentive and friendly and everything is clean and functional. It is reliable if not exciting. During my stay the internet service was down which created problems for me, not least not being able to print a boarding pass which proved to be a problem when I got to the airport.”

Sep 21, 2007 by Carol A. from Vero Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ambience, quality, service, reputation.
• Nothing.

“First class all the way. From the concierge opening the door upon entering and exiting, to free parking, being surrounded by a multitude of shops and restaurants, to the freshly ironed sheets and duvet covers, the magnificent front range views and blazing fireplace in the lobby, free business center computer and printer just everything was excellent.”

Sep 19, 2007 by Michael from University Heights, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• Great attention to detail.
• Staff service somewhat poor. Was not treated like I was at a 4-star hotel.

“Great accommodations. Hotel was very clean and nice. Staff could have been more knowledgeable and more hospitable.”

Sep 5, 2007 by Habib from Overland Park, KS
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[2]

• Décor.
• Unsafe location, lack of amenities expected of 4 star.

“Unlikely to recommend this hotel as a 4 star establishment. Hotel location and surroundings seemed very unsafe.”

Sep 4, 2007 by Peri from Buena Vista, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendliness of staff and size of room.
• The bar was pricey.

“We had a great time though very short time due to our plans.”

Aug 16, 2007 by Paul from South Bend, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very friendly and very helpful.
• Not a thing.

“The room was very nice. The hotel staff was friendly and helpful. I need tickets for the cubs Rockies game ten minutes later I had great seats. A very nice hotel I will stay here again.”

Aug 16, 2007 by Ci from Snowmass Village, CO
Overall Rating: 3
Cleanliness:[4] • Staff:[8] • Location:[8]

• The beds were comfortable.
• The carpet was stained, the paint was peeling and the bathtubs are small.

“This hotel should not be more than 3 stars.”

Aug 15, 2007 by Karen from Moscow, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very customer attentive went the extra mile.
• No pool or hot tub. Should have for this star rating.

“Great hotel. Very customer friendly. All staff would go the extra mile for you. Should have a pool and/or hot tub or more rooms with a whirlpool in them.”

Aug 2, 2007 by Tina from Menlo Park, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[6]

• Staff was very nice. Hotel was clean; mini-bar was well-stocked, with Fuji water available.
• Food quality was poor in some cases, waitress did not deduct bill for returned items. Internet was not wireless!

“Friendly staff. Clean. Internet was not wireless, beds were comfortable, amenities plentiful, and restaurant service, charges and food were uneven.”