User Reviews for Marriott Denver West

Research User Reviews for Marriott Denver West (1-20 of 321)

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Aug 29, 2008 by Monica from Cheyenne Wells, CO
Overall Rating: 4
Cleanliness:[8] • Staff:[9] • Location:[9]

• The fact that they were extremely helpful.
• The bath room in my room need up dated. It was fine but I disliked it.

“It had a beautiful parking lot, huge. But it is not visible from the front of the building. No security cameras, no security. The manager was/is a great person. We stood in the rain and answered the police questions. Walked up and down the parking lot in the rain. She was so great and helpful. She did what she could. She told me that the main office would be contacting me but that has not happened. It has been almost 3 weeks and no one has called. My insurance contacted her and she told them the same thing. How ever she was going to take the time to check on it but I still haven't heard a thing.”

Aug 28, 2008 by Nancy from Nashville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The beautiful outdoor setting and close to the Cultural Center in Lakewood.

“I did receive a free breakfast - either room service or restaurant. It was good, but it still doesn't replace cold showers. The room looked a bit worn although the beds were comfortable. At first I thought one of the queen beds looked as if it had been "used". I don't know if it was from the service person leaning on the bedding while making the bed, but if so, two people should be working in each room.”

Aug 25, 2008 by A from Dallas, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• Ambiance.
• Food was not that great.

“Great value for the price.”

Aug 24, 2008 by Amy from Silt, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Parking was a little far.
• Starbucks was not full service.

“Great time thanks.”

Aug 21, 2008 by Angelic from San Antonio, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, modern, comfy big king bed.
• Traffic noise.

“The hotel was very nice for the price. Easy access to highway, modern, clean, affordable, and comfortable. Good breakfast at downstairs restaurant and great service. Would definitely go back or recommend. Only ask for room away from highway if that's something that would bother you.”

Aug 21, 2008 by Jason from Colorado Springs, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very modern, new amenities.
• Small bathroom.

“Great hotel, nice beds. Enjoyed my stay.”

Aug 20, 2008 by Steve from Abilene, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel and grounds.
• A bit hard to find the entrance to the property, even though we could see the hotel.

“We could not have been more satisfied with a hotel. It is beautiful location and the staff was exceptionally friendly and helpful.”

Aug 19, 2008 by Tammy from Broken Bow, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location.
• Our shower was kept running out of hot water.

“We enjoyed our stay. The location was perfect for shopping and dinning. The room was clean and comfy. The only complaint we would have was the hot water situation. The shower didn't ever have much hot water.”

Aug 19, 2008 by Scott from Silverthorne, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, very comfortable, and the people are great. The location is great too.
• Nothing.

“Is the best place for the money. The rooms are very clean, the beds are out of this world, and around everything you could want. The people are very nice.”

Aug 17, 2008 by Heather from Pueblo West, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great customer service even in the event of problems. The room was great.
• Room was not available. We got there to late.

“Overall, y husband had a good stay at the hotel. There were some problems with check-in, but all matters were resolved in a timely manner.”

Aug 16, 2008 by Scott, J. from Silverthorne, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, comfortable, great location, and the staff was very nice.
• Nothing.

“I love this place. Its very easy to get to all the places you have to go. The staff is very nice and helpful. The beds are unreal. The pools and spa are great.”

Aug 14, 2008 by Ken from Yampa, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quiet and easy to get to.
• Nosey heating and air system.

“Nice place to stay, easy to get to and location is good for me. Staff was helpful and friendly. Only down to this trip was water being turned off in morning for repair.”

Aug 13, 2008 by Susan from South St Paul, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Sleek and stylish.
• Road noise while at the pool.

“The hotel was great! The room was stylish and clean. The hotel had 2 pools and a hot tub. The exercise room was great!”

Aug 12, 2008 by Russ from Mt Pleasant, UT
Overall Rating: 1
Staff:[3] • Location:[8]

• The carpet was nice.
• No pets.

“I entered with a pet that could not stay. I had it stay in my car and they charged me any way for a pet fee. I never saw this fee until I checked my credit card.”

Aug 11, 2008 by Linda from Washougal, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome beds.
• No smoking rooms.

“Overall review, this is a great place to stay and relax. Very comfortable room and the beds are great for an excellent nights sleep.”

Aug 7, 2008 by Kathie from Loveland, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Warm pool and wonderful bed.
• I would prefer to have a gift shop rather than a few items in the in-house Starbucks.

“We had a wonderful, relaxing stay. Lots of time was spent by the warm outdoor pool. It was very pleasant. Our room was beautiful with a wonderful bed. Close to restaurants and shopping.”

Aug 6, 2008 by Griff from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice location and amenities.
• Parking lot and hall noise.

“The rooms were typical Marriott rooms. The location was very convenient to the mountains.”

Aug 5, 2008 by Gretchen from Montrose, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The number of real pillows on the bed!
• Found a few hairs laying around the room that were not ours.

“I've stayed in this hotel before and it never disappoints. The beds are comfortable, the rooms are spacious, and the showers are great!”

Jul 28, 2008 by William from Keller, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Sauna was nice. Fresh squeezed orange juice for breakfast.
• No place to plug in digital camera for pictures on TV.

“Son loved having an indoor and outdoor pool.”

Jul 19, 2008 by Kelle from North Platte, NE
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• The rabbits in the courtyard outside our balcony were sweet.
• Nothing.

“The hotel is very is easy to access. We have stayed her many times and will do so again in the future.”

Jul 17, 2008 by Bettina F. from Dixon, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Looked like an apartment complex more than hotel.
• Location & directions strange.

“Nice, clean and convenient!”

Jul 17, 2008 by Mike from Avon, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location to Red Rocks Ampi theater.
• Room Service is not 24 hours.

“Best place to stay for attending shows at Red Rocks. Very close to shops and dinning.”

Jul 10, 2008 by Sharon from Shaker Heights, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Location, staff friendly, nice facilities, pool and hot tubs kept clean.
• Never enough towels at the pool.

“I was very pleased with this Marriot. The beds were very comfortable, pool; hot tub and work-out room were very nice and clean. The hotel room was furnished with updated furniture and the bathroom was very new. The overall hotel seemed new and all of the amenities were very nice. The hotel staff recommended a good pizza place in Golden called Woody's and it was very good pizza, beer and great for kids.”

Jun 30, 2008 by Erin from Grand Junction, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, nice, comfortable, friendly, felt safe.
• Bathroom on small size.

“This was my first time and I am very pleased with the result.”

Jun 30, 2008 by Holly from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The bed was incredibly comfortable!
• Toilet paper dispenser was broken.

“Overall a great experience. Relaxing, peaceful, calming, and great amenities. I will stay there again.”

Jun 3, 2008 by Gerry from Las Animas, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• They continue to upgrade and remodel, this is a very good place to stay.
• It is a little tricky to find.

“We have stayed at the hotel before, each time we come back the place is nicer and more modern. I hope to come again and again.”

May 30, 2008 by Scott from Silverthorne, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It's just overall very nice and comfortable.
• Nothing.

“The beds are supper sweet and the location is perfect. The staff was also great.”

May 27, 2008 by Lyn from Fairfax, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Fruit filled fresh water in the lobby.
• Dining limited.

“The room and bathroom were small but comfortable. Hotel meets Marriott standards. Parking free.”

May 25, 2008 by Gale from Lake Buena Vista, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[10]

• Nice pub. Wonderful location.
• Had on bad experience not adequately compensated for.

“This is a wonderful location to stay. Handy to multiple attractions. Quiet location, nice pub to get good variety of food. Was bitten on two successive night by something in my bed. Reported to desk. At my request, they cheerfully switched our room. No more bites. Also no offer of free meal, reduced room fees, even a fruit basket. When I mentioned this at desk, front deck supervisor said "Oh, we would be happy to give you a free meal!" To which I replied when I refused, "I should not have had to ask!" I understand that an unclean guest could bring bedbugs(?) into bedding, but hotel should bend over backwards to make amends. However, would go back there without hesitation. Has clearly been recently renovated in excellent shape.”

May 21, 2008 by Dave from Chandler, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The inside pool and spa was not gross. They were clean an not foamy.
• The hash browns from room service were not cooked properly.

“Clean. Next to a huge shopping area with movie theaters, plenty of nice places to eat. Close to freeway.”

May 16, 2008 by David from Auburndale, DE
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very comfortable. I would go back.
• Nothing.

“The staff was very friendly. I very clean room and comfortable beds to sleep on. We didn't try the restaurants. Pool area was nice and I enjoyed the hot tub.”

May 15, 2008 by Lyndsay from Minneapolis, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The bed was so comfortable and the staff was great.
• The food and service in the "Bar & Grill" was not very good.

“We went to Marriott Denver West for our one year anniversary. Great location, wonderful staff and we wanted to take the bed home. The room was on the smaller side, but we enjoyed every night in it. The breakfast was fantastic (food and staff!), but the Bar and Grill left something to be desired. Multiple order mess-ups and we had to flag someone down for service. They did comp our meal after all the mistakes. Location was perfect for us because we traveled to Downtown Denver, Boulder and Ft. Collins. Since it was right by the highways, it was perfect for us.”

May 12, 2008 by Cindy from Grand Junction, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable, friendly staff - would definitely stay here again!

“I would highly recommend this hotel. It's very comfortable and has great staff. The rooms have been recently modeled, and the beds are great! Bathroom has granite countertops. They provide Bath & Bodyworks toiletry products (nice)!”

May 1, 2008 by Michele from Grand Junction, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Had a very classy decor.
• The bed wasn't as comfortable as I had hoped.

“Easy on and off the interstate. I got a great price and it was very classy. I would definitely stay there again.”

Apr 19, 2008 by Stacy from Cambridge, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable rooms, great lobby with fireplace.
• No spot to get a quick coffee and breakfast on the go.

“This hotel was clean, modern, and comfortable. The lobby was warm and inviting with a fireplace. Our only complaint was that a Starbucks cafe was under construction so there was no way for us to grab a quick coffee and breakfast item to go. There was a dine-in restaurant but that did not fit our budget and time constraints. Other than that we really enjoyed our stay.”

Apr 16, 2008 by Jeanette from Atwood, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great Bed very comfortable.
• No close handicapped parking, it was around a corner or across a parking lot.

“Over all a great comfortable hotel. Very comfortable bed. Would stay again at this hotel.”

Apr 15, 2008 by Hasty from Fort Collins, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a nicer room that I would normally get for myself!
• It was a great room, lady at the desk was very nice and helpful. Nothing bad to say, great experience.

“We went to Golden for a horse event. We were pretty tired and not so clean. We weren't the like most of the business people checking in. But were treated the same and we appreciated that.”

Apr 14, 2008 by Ralph from Minneapolis, MN
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Responsive and friendly check-in staff.
• Very noisy A/C unit in room.

“I was treated very well by the check-in staff. When I asked for an upper floor room with a view, they accommodated me quickly and cheerfully. The room decor was modern, bright and attractive and the bedding was first-rate. A fine business-class hotel.”

Apr 10, 2008 by Cindy from Grand Junction, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly, comfortable, clean atmosphere.
• They don't have fresh baked cookies anymore!

“I would highly recommend this hotel. It's got a convenient location off of an Interstate. The room had been recently remodeled, very nice!”

Apr 9, 2008 by Catherine from Newington, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Very comfortable bed.
• Teeny tiny bathroom.

“Good room. Can't beat the comfortable beds but the closet like bathroom left much to be desired. Overall a good experience.”

Apr 4, 2008 by Edith from Kearns, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds where comfortable.
• Rooms smelled kind of funny.

“Overall review it was a great stay. Wonderful staff.”

Mar 31, 2008 by Lisa from Colby, KS
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• Check-in was easy and fast.
• We had a little hard time finding this hotel because the street was not on our GPS but that is not the hotel's fault.

“The restaurant was only open for breakfast. It was good. On the last day staying there we found out the bar served dinner. We could not get the internet to work.”

Mar 29, 2008 by Lou from Basalt, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location, very clean.
• Pool water wasn't very clean.

“Very clean, great location off interstate. I felt safe bringing my family on vacation and staying there.”

Mar 27, 2008 by Kimberly from Littleton, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was clean and bed was comfortable.
• Sauna was not working, fitness area was small.

“Hotel was great for what I needed.”

Mar 26, 2008 by Matt from Wichita, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location in West Denver right of I-70.
• Can be a long walk to rooms because of the hotel's size.

“Excellent hotel right off I-70 in west Denver. Nice stop over the night before going to the ski areas. Nice indoor pool area. I also enjoyed the artwork around the hotel and the lobby fireplace.”

Mar 25, 2008 by Julia from Laird, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Offers indoor/outdoor pool, sauna and gym.
• Loud furnace, uncomfortable bed.

“Nice hotel. It's older, but renovated and has great amenities.”

Mar 25, 2008 by Miah from Albert Lea, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• Newly updated and cleanly kept.
• Snooty staff that were reluctant to help. They charge 1 dollar for each local call.

“Great room and facility. Poor front desk staff. They charge 1 dollar for each local call and 10 dollars for each day of internet. Not very friendly as far as added comforts.”

Mar 23, 2008 by Steve from Allen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very friendly. Met our special needs. We needed connecting rooms because I'm a single parent with three kids.
• The only place to eat was in the bar. It was not very appropriate for my kids.

“Good service and a helpful staff. We needed connecting rooms and they met our needs. As usual, Marriott was great.”

Mar 18, 2008 by Cindy from Downey, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds and pillow- good temperature control in room.
• No wireless internet access--charging $10/day for internet access.

“Comfortable rooms, overpriced breakfast; awesome sports grill/restaurant with all the TVs. Friendly staff, clean rooms, but no wireless computer access.”

Mar 18, 2008 by Carol from Kinsley, KS
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[5]

• Easy access, clean, quiet, nice accommodations.
• Far from Downtown.

“Great 3-star hotel.”