User Reviews for Garretts Desert Inn

Research User Reviews for Garretts Desert Inn (1-20 of 31)

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Feb 21, 2009 by Algy from Middlebury,VT
Overall Rating: 3

• It was in a great location that enabled us to walk around Santa Fe.
• The heating system did not work for the 2nd night and could not be fixed. TV had very few channels and was old.

“The hotel was convenient to downtown Santa Fe. The hotel staff could have been more helpful, especially when we were checking in. The TV service was terrible. There should have been a flat screen TV and there should have been more than 8 channels to watch. Also, it is customary now to have movies available for purchase and there were none. On the 2nd day the heating system malfunctioned and could not be repaired. We noticed this late at night and we did not want to have the inconvenience of changing rooms, which was offered. The hotel staff was good about it but we felt they could have done more.”

Oct 26, 2008 by maary
Overall Rating: 3

• Location.
• Overall look of room was that it needed new carpet, paint, bedding, upholstering for chair.

“This was the only disappointing stay of our trip. They really need to invest in the property. Also, there is a large parking lot and very few cars in it.”

Oct 15, 2008 by
Overall Rating: 8

• The location is ideal, close to the Plaza.
• The beds were dreadful, sagging and noisy.

“Overall, the property is a good value for the location. The rooms are old, bathroom tile (circa 1950s), uncomfortable beds, but quiet and fairly clean.
”

Sep 15, 2008 by Laurence
Overall Rating: 7

• Very well located - nice pool.
• Main hall very sparse.

“Excellent location and comfortable.”

Sep 3, 2008 by Carlo from Boston, MA
Overall Rating: 5
Cleanliness:[10] • Staff:[4] • Location:[10]

• Great location, rooms were clean.
• Bed was uncomfortable, hot water came and went, walls were thin.

“If you are on a budget and looking for a great location in Santa Fe, this place is perfect. Do not expect thick walls (I could hear everything next door), consistent hot water (went from hot to cold in the shower), a quiet air conditioner/heat unit (both were somewhat noisy). If you're on a budget and don't mind staying in a motel it is fine. It is not a place for a romantic get away.”

Aug 13, 2008 by Anita from Durango, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenience to the plaza.
• Walls were thin.

“My experience with Desert Inn was very pleasant. My family enjoyed breakfast on the premises, then a very short walk to the plaza. Overall, a very nice experience.”

Aug 11, 2008 by Rita from Woocland Hall, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It had antiques for sale at a reasonable price.

“Adequate for my stay. Not fancy, and reasonably priced.”

Aug 9, 2008 by Georgia from Taos, NM
Overall Rating: 5
Cleanliness:[3] • Staff:[4] • Location:[9]

• Nicely kept exterior & pool. Effort on planters and landscaping.
• 1-star room very stained carpet & bedspread, ancient fixtures, peeling wallpaper.

“If location and pool are important, this is one of the more affordable options very close to Santa Fe plaza. The pool was clean and well kept. The room, however, was rather worn and did not feel clean. The fixers, tile, plumbing are ancient. I would not let my child crawl on the floor. They could not guarantee a first floor room for my child with disability. (Old two-story grandfathered-in building, no elevator.) Felt they could have made an effort given that the hotel with many rooms was near empty upon our check-in on a Sunday afternoon. This is more of a cheap motor motel with a great location. Rates over-inflated for this quality of motel and based on pool and location as far as I can tell.”

Jul 27, 2008 by Yumiko from Las Cruces, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location.
• Need to wash the comforter once a while.

“Got charged $8 parking fee at the check out.”

Jul 19, 2008 by Debra from Holtwood
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• The location is great.
• Dirty room, sloppy, lazy maid service.

“When we opened the door to the room, we were shocked. It had one bed, one dresser with a TV hanging half way off the top of it, the bed cover looked like it was original to when the place opened years ago. The floor was stained, the bath is a 50's throwback with no counter space for any toiletries, dirt in the corners and the air conditioner was so loud it was hard to sleep. We were very disappointed. We drove to Taos and never saw a Garrett's Desert Inn there. The room was not vacuumed the whole week we were there and we had to go ask for soap two days in a row because they forgot to leave it. Did I say we were very disappointed? Would not stay there again.”

Jun 3, 2008 by Denise from Washington, DC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Excellent location, clean and quiet. Exceeded by expectations.
• Paying for parking ($8)!

“I was pleasantly surprised and the hotel exceeded my expectations. I would have no hesitation in recommending the Desert Inn to anyone, its location is great, it's clean, quiet and comfortable.”

May 20, 2008 by BL from chicago
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[10]

• Location is unbeatable.
• So dirty that the location doesn't matter.

“This place is disgustingly dirty. Smelly beds and pillows. Went to Wal-Mart to buy a couple of pillows and a sheet to cover the bed clothes. Just gross.”

Apr 30, 2008 by Angela from Lubbock, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is extremely convenient.
• When an event (wedding, meeting, etc) is taking place, the parking is limited.

“Very convenient to the main plaza and shopping area, easy to get to other sites, very clean, good service. Have stayed here before, will do so again.”

Apr 30, 2008 by Carolynn from Se, NM
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[10]

• Location.
• Advertised as having a pool was closed, very disappointing. We were looking forward to a pool.

“Seemed dirty. Wondered if the sheets were clean. Pillows smelled bad. Over all it was grungy and dingy. Because we wanted a pool we felt that we were given wrong information by you and hotel, pool not open.”

Feb 2, 2008 by David
Overall Rating: 8

• Clean, and easy to find.

“Off season waived $8 parking fee, 2nd floor rooms via stairs may be a problem for some, comfortable and clean, would stay there again.”

Oct 16, 2007 by Sharon from Parker, CO
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Very friendly staff.
• Rooms need to be updated and cleaner bathrooms, shower head was unusable.

“Overall a nice place. It is in a great location, rooms need a bit of updating and housekeeping should pay more attention to details, like cleaning the shower heads. Over all great price for location and size of room.”

Aug 26, 2007 by Al from Albuquerque, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location is great. Room was comfortable and clean.
• Had to pay $8.00 for hotel parking.

“I enjoyed the stay, room was clean and comfortable, check in was quick and friendly, location to the plaza was excellent. I did not like having to pay $8.00 to park.”

Mar 12, 2007 by Jane from Columbia, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great location.
• It very much needed better sound-proofing. I woke up every time a neighbor coughed and he coughed all night.

“I would stay there again. Parking is extra.”

Jan 3, 2007 by Suzanne from Denver, CO
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[10]

• Location in Santa fee.

“Sheets worn and not changed. Bad mattresses - inadequate heating system - pillows -great location - charges for parking!”

Nov 13, 2006 by John from Hillsborough, NJ
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[10]

• Great location.
• Disinterested attitude and when it came to answering questions.

“Dated facility but in a great location. Appears as though it was a 1960's building that needs a bit of updating.”

Jul 13, 2006 by Blanca from Berkeley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Good bedroom layout and next to the best quality food restaurants in Santa Fe.
• The quality of the bed mattress.

“Wonderful location, quiet surroundings and walking distant to the town center. Although it has the features of a motel, it is more pleasant than a conventional one. The staircase to the second floor rooms is truly uninviting and hidden behind a chip vending machine. I would advise removing such a nuisance and ugly object, it discredit the value of the hotel. I doubt anybody still consumes such unhealthy beverages I disregard this, my stay was pleasant.”

1 of 1 people found this review helpful.

Jul 3, 2006 by Martha from Mineral Wells, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Best location for the price that we saw.
• The bathroom sink had no cabinet, which made it a little inconvenient.

“The motel was in a great location to the plaza and all of the historical area in Santa Fe. We could easily walk to all of the restaurants. We were in an electrical storm and sat in the dark for about an hour and a half, but that was no fault of the motel. Mineral Wells, TX.”

Jun 21, 2006 by Lynn from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location.
• NA

“An older, but very well maintained and updated hotel right in the heart of downtown Santa Fe.”

Apr 3, 2006 by Brian from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenience to plaza in Santa Fe and Canyon Road.
• Front desk is a shoulder-height wall, seems foreboding.

“Great location. Being modernized. What is it about the $8.00 parking fee for guests? Quiet area. Need higher shower heads.”

1 of 1 people found this review helpful.

Mar 20, 2006 by Barbara from Brick, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location was perfect, could walk to all downtown area, safe, restaurants within walking distance, could leave car in lot, clean, comfortable.
• No continental breakfast.

“The hotel was perfect in its location of the downtown Plaza area of Santa Fe (public parking is at a premium, and we weren't even there during the "tourist season", grateful we could leave the car in the lot). Nothing fancy, just a clean, comfortable room for 4 of us (2 queen beds with cotton sheets), outdoor heated pool we didn't use because air temperature was too cold. 4 great places to eat down the street. Seemed a friendly, safe place to spend our vacation.”

Mar 16, 2006 by Rita from Sultan, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Convenient location, close to shops and good restaurants.
• I did not stay long enough to reply to this question, it was fine for my needs.

“This hotel offered your basic room, it was clean and comfortable. It was close to shopping, restaurants, coffee houses etc. Though I was not able to indulge in the heated pool it looked fine, small but adequate and seemed to be well maintained. I'm not sure about what it would be like during the height of the season in Sante Fa, but during my stay it was quiet and comfortable.”

0 of 1 people found this review helpful.

Nov 23, 2005 by Julie from Placitas, NM
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[9]

• Location was close to where we wanted to go within walking distance.
• It could use a little more pizzas.

“It is a good location for activities in the plaza area.”

Nov 17, 2005 by Phil from Plainfield, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• The location close to the Santa Fe plaza, but convenient enough to get away from downtown quickly.
• My room was not quite as nice as I was expecting, but it was nice enough.

“I would certainly stay there again without hesitation. The price is about half what other hotels in the area charge, and while it isn't extravagant, you can't beat the location.”

Nov 2, 2005 by Eric from Ojai, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[10]

• Location.
• Less than perfectly competent office staff.

“The location is great, the service is passable and the rooms are clean and well kept.”

May 23, 2005 by Sharon from Silver City, NM
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Perfect location for enjoying downtown Santa Fe.

“This hotel is ideally situated for the Santa Fe visitor. Everything is within easy walking distance. The staff is friendly and helpful. A staff member phoned me the day after our return to ask if I would like them to send the sweater I left in the room. Highly recommended.”

1 of 2 people found this review helpful.

Apr 20, 2005 by Karen
Overall Rating: 10

• Location. Very clean and comfortable beds.
• Charge $8/day for parking.

“Wonderful location, friendly staff and very clean rooms. An excellent value in Santa Fe. If you get the rooms on the left side, you can look out on the Santa Fe River.”