User Reviews for Marriott Mountain Resort at Vail

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Dec 22, 2006 by Tom from Schertz, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was set in a bucolic wonderland. It was the backdrop to a dream vacation.
• It was perfect. The only problem was we had to leave and go back to work!

“It just does not get any better than this! My wife and I had a wonderfully romantic vacation in vial and would never stay anywhere but the Marriott mountain resort spa!”

Dec 18, 2006 by Alison from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly employees.
• Proximity to ski lifts.

“This hotel exceeded our expectations in every sense of the word. We were greeted upon arrival and upgraded to a fireplace suite with a kitchen. The hotel was clean, well decorated for the holidays, and had great amenities.”

Dec 6, 2006 by Josh from Corinth, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Ambiance, cleanliness, and friendly/attentive staff.
• N/a

“The location of this hotel is tremendous. It is a perfect hotel for the person(s) looking to get away from the daily grind. It offers deluxe accommodations, spa, restaurant, lounge/bar, friendly staff, clean rooms, and to top it all off it's only 150 yards away from the nearest ski lift. Beautiful views!”

Nov 1, 2006 by Tyler from Laramie, WY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The rooms were comfortable and well designed.
• The food was very pricey and the beds could have been more comfortable.

“The Vail Marriott offered a well mannered and neat staff that was very friendly and helpful. They accommodated all our needs and requests. The food in the restaurant was expensive and tips add to the cost of the stay. The bed could have been more comfortable, though the linens were great. The room was very nice and well appointed.”

Oct 17, 2006 by Jenn from Phoenix, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• The spa is great!
• No Wi-Fi in room or hotel.

“The staff was excellent in this hotel! It was off season when we visited but we still had a great time. Every person was so friendly. I got a massage and it was excellent. Since I got a spa treatment, my husband was allowed to use the spa facilities (indoor pool, steam room, hot tub, etc) even though he didn't get a treatment. We plan on going back to Vail to ski this year and we will definitely stay at the same hotel.”

Sep 20, 2006 by Nancy from Bellaire, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great hotel!
• View wasn't so spectacular.

“Excellent hotel, great location, great restaurant, loved the spa & fitness center! Would go back in a flash!”

Sep 16, 2006 by Debby from Vista, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable.
• Our view.

“The hotel was beautifully appointed in the lobby and in the room. The only thing I would have preferred was that the bathroom vanity be separated from the toilet and shower.”

Sep 7, 2006 by Gail from Nyack, NY
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[10]

• It is within walking distance of many fine Ford gardens, restaurants, shops and lounges. The walk to and from them is excellent exercise.
• The room was rather small. The details were great but not much room to move.

“Marriott hotels are always quality, no matter what level of hotel within the line. This one is excellent. The property is beautiful, well kept, easy access with many amenities on site. The lounge had live entertainment each night. The pools and spas were wonderful.”

Sep 4, 2006 by Judy from Nyc, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel staff was extremely accommodating and friendly, the services were excellent.
• The location of the hotel, which was Vail, was of less interest than we expected, during the summer.

“We were quite pleased with the hotel accommodations.”

Aug 24, 2006 by Matt from Denver, CO
Overall Rating: 7
Cleanliness:[10] • Staff:[10] •

• Convenient location.
• Hotel air conditioning equipment located immediately outside the room. Balcony overlooked. Not attractive. Eye-sore.

“Hotel was nice. Rooms were nice. Hotel has air conditioning many Vail hotels do not have air conditioning. Staff was nice. Room service was quick. Outdoor pool area was very nice, Spa area, Indoor pool area were extremely nice. Very nice hotel overall”

Aug 15, 2006 by Tony from Plymouth, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and cleanliness.
• Expensive to purchase items.

“Nice.”

Aug 9, 2006 by Timothy from Golden, CO
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[10]

• Vail location.
• Room 102 was noisy due to parking garage.

“Good location and amenities, restaurant was not to good.”

Jul 19, 2006 by Dj from San Diego, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Beautiful setting, nice rooms, nice views.
• Having to pay for internet access - I expect.

“Very nice hotel set in beautiful Vail, CO. Very well located - there is a town bus stop at the front door. Very nice lounge, clean rooms.”

Jul 6, 2006 by Karen from Troy, MI
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Spectacular! the perfect hotel in the perfect location
• Can't imagine what.

“Its hard to believe Vail in the winter time could be beat, but the summer time did it. Spectacular views of the mountains from your window draw you into the town below loaded with great restaurants and endless things to do. A very aromatic getaway.”

Jul 3, 2006 by Lowell from Colorado Springs, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was most friendly and willing to help.
• While there was plenty of toilet paper, there was only one box of tissue and it had only a few sheets of tissue. Why not extra boxes of tissue too?

“Well designed hotel with all the amenities in a beautiful setting and a helpful staff. What more is there to say?”

Jun 28, 2006 by Terri from Denver, CO
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[8]

• Nice bathroom and bedding.
• No breakfast provided, and parking structure filled up.

“While generally comfortable, this hotel has room for improvement. The staff at the front desk did not warn us that the parking structure might fill up, and what to do in that case. The guests next door were noisy (with small children). A better map was needed to navigate around the hotel itself. The staff gave poor directions for circumventing nearby construction.”

Jun 21, 2006 by Susanna from Denver, CO
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[8]

• Nice sheets, guest service tried to compensate for poor experience.
• Fire alarm went off, housekeeping too early, restaurant so-so, air conditioning unbearable, shower flooded bathroom floor.

“I did not expect constant air conditioning (so dry the two of us both had bloody noses in the morning), housekeeping at 9 a.m. after a fire alarm (false alarm) at 2 a.m., charges for local calls and in-room coffee, snotty/lackadaisical teenage concierge, crazy service (understaffed) for breakfast in restaurant with average food, and a shower that flooded the bathroom floor - with no extra tissues in the room and not enough hooks or towel bars in the bathroom. Altogether one of my worst nights in a hotel.”

Jun 20, 2006 by Kathy from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful hotel, upgraded at check-in to a child friendly room with privacy for adults at no extra charge;
• Inexperienced concierge (very young, did not know what was open)

“Great!”

Jun 17, 2006 by Barry from Champaign, IL
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[4]

• Nice lobby area.
• Vail is a mess. Towels were frayed and worn.

“Vail is not worth visiting with all the construction going on. Hotel needs some updating and replacement of worn components. Pool was closed.”

Jun 14, 2006 by Brad from Clatonia, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Upgraded me from double to King size bed for free.
• The better lounge was a little pricey on food.

“VERY nice place! We were very pleased with the overall value, and the next time I was in Vail I would look here first. And even though the Ocatilli was a little pricey for food, it was very good and essentially, fair.”

Jun 2, 2006 by Mike from Lone Tree, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very classy.
• Not a very good pool.

“Nice Hotel. Convenient to downtown Vail. Good Food, great rooms and nice views. Overall very good place to stay.”

Jun 1, 2006 by Pat from Akron, OH
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[10]

• Location and food good.
• construction and on-going maintenance. Pool and patio closed.

“Too much construction all around. Hotel staff was clueless as to what restaurants were opened and closed. Sent us to three that were all closed. Had no idea about why the internet wouldn't work in rooms. Couldn't even direct me to their own gift shop to buy a paper. Said they didn't have any papers.”

Apr 23, 2006 by Heinrich from Olathe, KS
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Wonderful bathrooms! Separate shower. Fireplace in room.
• Pools and whirlpools need updating - very stark and in the open - no plants.

“Great place to stay - solid four star hotel - great location - small detour to sky lifts because of construction - but still very walk able. The spa needs upgrading and so does the pools, but otherwise a most pleasing relaxing stay.”

Feb 27, 2006 by Joe from Pittsford, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Best staff ever.
• Quite long walk to ski lift.

“The most courteous staff I have ever encountered in a hotel.”

Feb 13, 2006 by Cynthia from Austin, TX
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff is very friendly and made our stay perfect! They even upgraded us to a studio king.
• The housekeeping was not very efficient. Also the walk to the lift was further than anticipated.

“This hotel is a four star. It has a wonderful staff, nice restaurant and room service. The rooms are large and well appointed. It had a heated indoor pool and several spas indoor and out. We would definitely stay at this location again.”

Dec 25, 2005 by Bryan from Liberty, MO
Overall Rating: 2
Cleanliness:[10] • Staff:[4] • Location:[6]

• Beautiful, nice, and clean.
• They lost my ski's and I lost an entire day of skiing.

“$18 a day parking with no alternatives is a rip off, especially since the valet is the one that lost my skis.”

1 of 1 people found this review helpful.

Dec 17, 2005 by Cynthia from Austin, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[4] • Location:[9]

• The rooms were very nice, clean and the lobby was cozy.
• The staff member in the Spa was very rude so I cancelled our spa appt.!

“The Marriott is a good choice for Vail. We have stayed in many of it's finest resorts. We feel for the price we paid it was a good deal but did not consider this a Platinum Resort. Some of the staff were not very professional. ”

Dec 9, 2005 by John from Columbia, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location in the ski resort of Vail.
• The in room wireless was expensive and there was no desk or workspace on which to use it.

“Third time I have stayed at the hotel for visit with family in town of Vail. Very comfortable.”

Dec 7, 2005 by Bryce from East Burke, VT
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• We stayed in coach class, and the rooms were very nice, can't imaginer how much nicer 1st class is.
• Most of the staff were very helpful, but a couple were condescending.

“Well worth the price we paid. A convenient location for skiing at both Vail and Beaver Creek. Would definitely do it again.”

Dec 2, 2005 by Ben from Norwalk, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Renovated rooms with modern bathrooms and décor.
• Walk to ski lift was longer than expected, some construction on site.

“One of the few truly full service resort hotels in Vail. Amenities such as two pools ski concierge, full service spa, and newly renovated rooms make this hotel a great value.”

Nov 29, 2005 by Jay from Morganville, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Already answered above. As good as it gets.
• Valet Parking fees mandatory, $18 per day.

“No downside. As good as it gets.”

Nov 7, 2005 by Michael from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice beds, good room service.
• Staff was exceedingly light, made for delays.

“Excellent hotel, but staffing was exceedingly light. I realize it is off season, but it was a bit ridiculous at times.”

Oct 19, 2005 by Bhru from Plymouth, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The rooms were very clean, modern and large.
• Nothing.

“This resort is nicely located at the base of Vail Village mountain with an excellent view. The front lobby is very inviting and spacious. The pool and hot tub were adequate. Many things were in walking distance. The hotel rented bikes to us that were excellent in quality. The staff was very helpful and courteous.”

Oct 13, 2005 by Robert from North Miami Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful location and friendly staff. Room was very elegant.
• Had to pay for parking 8.00 per night I find expensive.

“Feels like you are in a Swiss chateau.”

Sep 29, 2005 by Cindy from Highlands Ranch, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We LOVED the view from our room.
• There was nothing that we didn't like.

“The hotel is located in a beautiful area. It was very clean, attractive, and nice. The hotel had a gorgeous bathroom, and the furniture in the room was also very nice. The staff was very friendly and helpful. We'll definitely stay here again.”

Sep 28, 2005 by Paul from Littleton, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Jeff the Concierge.
• The lobby was being painted.

“A beautiful Resort Hotel with accommodating staff and luxurious accommodations. The Concierge, Jeff, was particularly helpful and knowledgeable of the area. I will stay here again.”

Sep 21, 2005 by Marisa from Trophy Club, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful rooms, lobby, excellent restaurant & bar.
• Tons of construction/remodeling going on right now.

“This is a wonderful hotel with an extremely helpful staff. Everything is beautifully decorated and furnished. The restaurant has excellent food and the bar is warm and inviting. All in all, I don't think we could have found a better place to stay in Vail.”

Sep 15, 2005 by Kayleen from Littleton, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent Location and Beautiful Accommodations.
• Staff lost our reservation, but fixed the problem.

“This hotel is absolutely gorgeous with a welcome pack in the room and accommodating staff. I would stay there again anytime.”

Sep 14, 2005 by Stephanie from Denver, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location
• Concierge Service.

“This hotel was wonderful due to its cleanliness and proximity to everything. The downside was some of the service, particularly the concierge desk. There was no one at the desk when we called multiple times. Yes, it is not the main season in Vail, but at a nice hotel there should always be concierge service.”

Sep 9, 2005 by Graham from Hayling Island England, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Lodge style lobby and lounge.
• Room and upstairs corridors perhaps due for remodelling?

“Generally very good, but like all ski resorts the rooms take a lot of punishment and can quickly look a little tired.”

Sep 6, 2005 by Thomas from Springfield, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to Vail Village with shuttle service right outside.
• A little expensive for what you get but that is Vail.

“Nice hotel with good concierge service. Good location and within walking distance to Eaglebahn Gondola. Rooms are a lodge style and very nice.”

Aug 24, 2005 by Desiree from Denver, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• it was very beautiful

“it was a great stay at a great hotel.”

Aug 20, 2005 by Steve from Russell, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• extremely clean and more than I expected
• nothing

“This hotel was extremely clean and the staff was very nice! I will go back in a heartbeat!”

Aug 19, 2005 by Farrell from Rio Verde, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Liked the room furnishings, quality beds and the verranda.
• Room was too small.

“Quality, comfortable experience.”

Aug 18, 2005 by Jill from Castle Rock, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Not only was it a very nice hotel, but they upgraded us to a better room at no charge!
• Bed was kind of lumpy and major construction is nearby.

“I would gladly stay at the Vail Marriott again, especially once the Lionshead Village construction is completed (next year?). The hotel is handsomely decorated, has nice amenities, and is in a convenient location.”

1 of 1 people found this review helpful.

Aug 4, 2005 by Eric from Denver, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

“Hotel situated in a wonderful area, just a stones throw away from picturesque vail village at the base of one of its gondolas”

Jul 31, 2005 by Nancy from Louisville, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The concierges were very helpful with local information
• Liked it all

“Beautiful facilities, very friendly help, the restaurant breakfast buffet was fantastic, the shuttle to Vail Village and elsewhere was very convenient and easy to use, beautiful pool. A very comfortable and nice place to stay.”

Jul 21, 2005 by Mark from Englewood, CO
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Very friendly staff. Even got a free upgrade to a King Suite for free instead of the double bed room
• Was accidentally billed an extra $212 so I had to call them to resolve this.

“Great resort. Staff was very friendly and accomodating. Upgraded us to a nicer room for free since there was one available. Room was nice. Some construction in the area around the hotel took away from the scenery, but all in all a great value.”

Jul 7, 2005 by Sara from Denver, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• free upgrade for our anniversary

“The hotel had a nice lobby and great service at check in although they had no record of our reservation. We were upgrated to a suite which was nice and spacious although it was a little dark. Overall, it was a nice hotel and a great value.”

Jul 7, 2005 by Phoumaly from Parker, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Bath room was nice.
• Hotel room was too small

“Overall good experience, however the room is way too small for a luxuary 4 stars rating.”