User Reviews for Wyndham Albuquerque Hotel

Research User Reviews for Wyndham Albuquerque Hotel (1-20 of 304)

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Oct 13, 2009 by Elizabeth from El Paso,TX
Overall Rating: 5

• The staff was nice.
• The rooms were not nice old need to be updated and even though it was a non smoking hotel the rooms were not very fresh you could smell the smoke.

“The hotel needs some upkeep, not very pleased.”

Oct 4, 2009 by Janice from Walpole,MA
Overall Rating: 8

• Accessible to airport.
• Non-smoking.

“We found it to be everything Priceline described.”

Sep 23, 2009 by Carol from Columbia,TN
Overall Rating: 0

“I didn't get to make the trip.”

Sep 12, 2009 by Debra from El Prado,NM
Overall Rating: 10

• Very gracious and kind staff.
• Nt applicable.

“Great hotal. close proximity to airlines.”

Sep 9, 2009 by Wayne from Aztec,NM
Overall Rating: 8

• Not crowded.
• The pool was not heated. The water was too cold. No Jacuzzi in pool area.

“Only 1 day internet access was free. Lacking fridge and microwave oven that other nearby hotels had for same room price. Room was clean and I felt safe.”

Aug 24, 2009 by Nikole from Lancaster,PA
Overall Rating: 9

“If you want a reasonably priced hotel close to the airport - this is your spot. Clean, spacious room with a great view. I was in the lobby at 5:30am for a shuttle lift, and then took me to the airport right away (which is in walking distance if you don't have much baggage). Restaurant prices were a bit steep, but plenty of places nearby to eat.”

Aug 9, 2009 by Frank Fowler from San Angelo,TX
Overall Rating: 1

• Nothing.
• No Ice machine, hard to get to, under construction, not close to anything. Service Poor.

“Bad.”

Jul 5, 2009 by Elizabeth from Rock Falls,IL
Overall Rating: 7

• Nice restaurant.
• Staff at restaurant very slow and had to track down.

“Sign for hotel difficult to see from the road; food was excellent in restaurant even though we had to track down the staff.”

Jun 11, 2009 by Gwen from Cottonwood,AZ
Overall Rating: 7

“The hotel is in the process of renovation which did not interrupt the comfort of our stay. The hotel definitely was in need of an update. Very clean but well worn. Very convenient to the airport. You could actually walk there with rolling luggage.”

Jun 3, 2009 by Lisa from White Mountain Lake,AZ
Overall Rating: 10

• The employees were super and helpful.

“I was very impressed and would stay there again. I wish that I could request this hotel and that they would accept my Priceline bid for my next trip in August.”

Jun 1, 2009 by Renee from Ranchos De Taos,NM
Overall Rating: 10

• Very Clean, Comfortable and close to restaurants/shopping.
• Check out was at 11am instead of 12pm. and breakfast was only served until 9am even on the weekend!

“This hotel has by far been one of my favorite stays. The rooms were very modern, large, clean and extremely comfortable. The bedding is always my main concern and I had a very restful sleep here. Their breakfast was assume! From cold cereal to omelette's/scrambled eggs, biscuits and gravy. It was a very filling meal. The swimming pool/spa was small but wonderful and it was great to have washer/dryers also at hand. Our room was right by the elevator, and I never heard any hallway noise so I was happy with the soundproofing of the room.”

May 13, 2009 by Ruth from Canyon,TX
Overall Rating: 5

• The decor was horrible and only 1 elevator worked for 15 floors of service.

“I understand they are renovating but that hotel is stuck in the 70's.”

May 6, 2009 by Kirsten from Taos,NM
Overall Rating: 6

“This was a reasonable place to stay for the price, but it is definitely dated.”

May 5, 2009 by Henry from Espanola,NM
Overall Rating: 2

• Location.
• The rooms were not at all as advertised way poor paint, and other peoples hairs in the bedding.

“It needs to be rebuilt, and offer much nicer rooms for a supposed 3 star hotel.”

Apr 11, 2009 by Steve from Friendswood,TX
Overall Rating: 6

• Location to airport.
• Dinner meal had a gray hair in the dip.

“Under reconstruction, it needs it. The AC and heat are not controlled. They only tell you after you get in the room you can have heat in the winter and cool in the summer, so if you travel in the fall or spring, beware, the window wouldn't open and the heat wouldn't shut off.”

Mar 19, 2009 by Elizabeth from Austin,TX
Overall Rating: 10

• Front desk person very friendly, called after check in.
• It was dark in the hallways.

“Very convenient to the airport, construction underway inside, Room was clean and very important to me traveling alone was that I felt safe in the hotel.”

Mar 13, 2009 by David from West Des Moines,IA
Overall Rating: 9

• Easy to get to, friendly staff.
• Restaurant could offer more selection.

“The hotel is clean, convenient and close to the airport. Staff is friendly and helpful. We would stay here again.”

Feb 25, 2009 by Jamie from Clovis,NM
Overall Rating: 1

• The lobby was OK.
• Paper thin walls. Smelled like smoke. Old. Dirty. Lots of airplane noise.

“Not impressed. Smelled horribly of smoke. The walls were literally like paper. You could hear the people next door's entire conversations, word for word. It was crazy. The airport is next door, like walking distance. So the airplane noise shook the room. The thermostat is so ancient it has to be a hazard of some kind, like ancient.”

Feb 20, 2009 by Patricia from Bloomfield,NM
Overall Rating: 6

• Cleanliness of room and friendly staff.
• Weather was cold and so were the rooms, no heat.

“Albuquerque Grand is an old hotel and has served the ABQ Airport under many names. The rooms were cold, they did not turn heat on until it reached 55F. The lobby and restaurant were the same. Service in restaurant and hotel was good, food was just moderate. I stayed there because of its convenient location and shuttle to the airport.”

Feb 20, 2009 by Lyn from Los Alamos,NM
Overall Rating: 8

• The public spaces were warm and inviting. The staff was very friendly and helpful,
• The room furnishings were tackly, The curtains in our room were ripped down the middle.

“This hotel is in the process of renovation. I think there is a lot of promise for it. Although our room wasn't in great shape, I think things will get better and I would be willing to stay there again.”

Nov 16, 2008 by Helena from Jackson,LA
Overall Rating: 10

• The staff was very helpful and friendly.
• Facility is a little worn.

“The hotel was a pleasant surprise, with staff obviously determined to meet the needs of all visitors. The room appearance was clean and comfortable, however, hotel needs some updating. Staff did make arrangements for us to drop off rental car the day before leaving because of an early flight.”

Nov 10, 2008 by John from Northglenn,CO
Overall Rating: 1

• Leaving.
• Outdated, poor service, dirty.

“Not Grand. It was outdated, poorly kept, dirty and in terrible need of remodling and a staff overhaul. Locked out of our room (key problems) no microwave, no fridge and no creamer or sugar for coffee. Old saggy beds and yucky carpet. Towells were stained and freying. Could not control temperature in room. Not a three star hotel by far. We were very un-impressed by the entire stay.”

Oct 10, 2008 by Lynne
Overall Rating: 2

• Proximity to the airport.
• Very old and tired rooms - soiled rugs, etc.

“The exterior looked very promising and the proximity to the airport was great. There was a hair on the pillow when I pulled back the covers to the bed. I asked for another room and if you can believe it, there was a hair on the pillow of that bed. We slept on top of the blanket just to be safe. We were not comfortable.”

Sep 16, 2008 by Julie
Overall Rating: 7

• Staff was friendly.
• You could hear the airplanes at night when you were trying to sleep.

“The hotel was nice and very convenient to the airport. However, the noise from the planes was very distracting when trying to relax and fall asleep. Clean, but nothing special.
”

Sep 16, 2008 by leroy
Overall Rating: 9

“I would recommend this hotel!”

Sep 11, 2008 by Kathy from Copper City, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Right at ABQ Airport.
• Nothing.

“Hotel was convenient, price was great, bar stayed open until 11PM, room was clean, stocked with needed supplies.”

Sep 10, 2008 by Deluvina from Canjilon, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Amazing room for the price.
• The bath tub was small. Water pressures were not great.

“Hotel was great for the price. It was clean, staff was friendly. I was able to change my room from the 11th floor to the 3rd. I hate Heights. Loved it!”

Sep 9, 2008 by Barbara from Surprise, AZ
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[1]

• Room was good size.
• Terrible location for us.

“This hotel should never be rated a 3 compared to other 3 star we have stayed at.”

Sep 7, 2008 by Sarah from Silver Spring, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, near airport (but no air traffic noise), near I-25, clean rooms.

“The hotel was clean, friendly, helpful staff, conveniently located near airport (no air traffic noise) and I-25.”

Sep 4, 2008 by Robert
Overall Rating: 10

• Friendly, courteous.

“The perfect location for airline travelers. Free courtesy shuttle available. Hotel service and staff were excellent. I planning to stay there again on my next trip.”

Sep 4, 2008 by Kq from Tucson, AZ
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[9]

• Very convenient location.
• Rooms seemed old & in much need of updating.

“Staff was friendly & very helpful. However, the actual rooms seemed dingy, old, & in much need of updating, especially the carpet. Public areas needed to be thoroughly cleaned - dust & dirt is definitely noticeable.”

Sep 4, 2008 by Celeste from Edmond, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Beautiful rooms and views, nice amenities in room and good gift shop.
• Service at restaurant was poor/slow and no kid friendly menu.

“Great hotel for the price! Beautiful rooms with excellent views of surrounding area, close to airport and interstates. Needs to implement kid friendly menus and cups in hotel restaurant. Their gift shop is well stocked with interesting and unusual items.”

Sep 3, 2008 by cindy
Overall Rating: 10

• Excellent hotel, quiet, and convenient to airport.

“The hallways looked like an old time hotel. Rooms were
clean and quiet. Very comfortable beds. Very attractive lobby.”

Sep 3, 2008 by Marilyn
Overall Rating: 10

• Lots of computers for internet use.

“The hotel room was spacious and the front desk was very helpful. We didn't eat in the dining room but it looked lovely. Close to the airport, which is what we wanted? Easy to drop off our rental car. Great choice.”

Sep 3, 2008 by Suzanne from Pittsburgh, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[7]

• Convenient; friendly helpful staff; good night sleep.
• Clean but fraying at the edges; worn carpets, drapes hanging cockeyed - needs fixing up to be a 3-star!

“This hotel was perfectly fine for a 1 night stay at the airport, but I wouldn't have given it a 3 star rating. The rooms are worn and tired looking - definitely need renovation. On the plus side, it's clean, quiet, and efficiently operated by the friendly, helpful staff.”

Sep 2, 2008 by Greg from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Small balconies off of each room with good views, but wish they allowed you to open sliding door to them.
• No room card reader which allowed access to hotel from side parking lot entry doors.

“Nice lobby and conference rooms, small bar for guests, room was very nice and maid services were friendly but spoke little English, overall, my wife and I enjoyed the stay.”

Aug 29, 2008 by Jan from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Convenient, safe, clean.
• One elevator always seems to be broken. Rooms are beginning to show wear and tear.

“This is the fourth time I have stayed at this hotel. Each time I have been there, an elevator seems to be broken. The carpets are showing wear; the wallpaper is torn. Overall, the rooms are kept clean and I would still stay at this hotel again. The rates are good and traveling as a solo female, I feel safe at the hotel.”

Aug 27, 2008 by Joseph from Las Cruces, NM
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[7]

• Convenient location, plenty of parking.
• Linens were not changed in bed, restaurant staff nonprofessional.

“This hotel must not have been ready for the convention it was hosting, The linens had not been changed prior to our checking into our room. As we turned down the bed we found dirty tissues in the bed. The restaurant staff was short-handed, overworked and a waitress had a tantrum after being complained to by a customer, there was broken glass in an elevator and the elevators were extremely slow. I will never stay at this hotel again.”

Aug 22, 2008 by Marlena from Narrowsburg, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Attractive, clean and close to the airport.
• The staff needs to be become more knowledgeable about what the airlines allow on board/rules. It would better if there was a free breakfast.

“Hotel is clean, attractive and close to the airport. The hotel staff need to become more knowledgeable about airline rules/regulations. It would have been more hospitable and convenient if hotel offered more that coffee for breakfast at no cost to guest. Airline food is costly and it would not cost the hotel much to offer something besides coffee before heading to the airport.”

Aug 21, 2008 by Matthew from Durango, CO
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[8]

• Not much.
• The room was nasty, smelled of cleaning chemicals, old carpet, poor staff.

“The room was nasty, smelled of cleaning chemicals, old carpet, poor staff.”

Aug 14, 2008 by Dave from Aztec, NM
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Very nice for the price, The beds were very comfortable.
• The carpet was somewhat old and in need of replacement.

“The grand is a nice hotel. It is starting to show its age and may be in need of some upgrades. The pool was the perfect temperature as well.”

Aug 14, 2008 by Jim from Ranchos De Taos, NM
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location.
• Could have been a bit cleaner.

“Great location for the business traveler.”

Aug 14, 2008 by Tony from Dexter, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Overall a great place to stay.
• Nothing.

“I would recommend this hotel to anyone.”

Aug 13, 2008 by Rick from El Paso, TX
Overall Rating: 1
Cleanliness:[2] • Staff:[7] • Location:[7]

• The location was good.

“Needs to be renovated. Looks good but needs lots of work.”

Aug 12, 2008 by Sandra from Las Vegas, NM
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Was easy to find and friendly and clean.
• Nothing bad to say.

“Great place to stay.”

Aug 12, 2008 by Sarah from Bloomfield, NM
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• It was close to the airport had friendly staff and nice lobby.
• The bathroom looked like it needed to be remodeled and there was a iron stain on the carpet.

“The staff was friendly the lobby was nice. The bedroom was ok and the bathroom was neat.”

Aug 12, 2008 by Patty from Carlsbad, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• The Staff were Friendly, Helpful, the Room Clean, and well appointed.
• I can not think of anything negative.

“The rooms were tastefully appointed, clean. The bed was comfortable. We were greeted each time we entered the hotel by cheerful, smiling staff. Overall our experience was very comfortable and we will definitely plan on staying there again.”

Aug 11, 2008 by Clarence from Stoughton, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location, friendly staff, attractive public areas, quiet.
• Restaurant. Food poisoning.

“With the exception of what appeared to be food poisoning from the dinner, the balance of the stay was just fine. Restaurant staff and food quality was not good. We would not recommend the dining room!”

Aug 9, 2008 by Patty from Santa Teresa, NM
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Lobby space was nice.
• Room was shabby. Linens were not comfortable.

“Room was in bad need of update and linens were not comfortable. I would definitely not rate this a 3-star hotel.”

Aug 7, 2008 by Christina from Socorro, NM
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[5]

• Bed.
• Stained carpets, thin doors, bath falling ceiling, noisy.

“I was very disappointed! Noise. You could hear everything in the room next door (unsparing suitcases). We were woken up by a wake up call for the room beside us. When someone would knock on a door next or across from our room, we would answer our door, thinking it was our door. The peep hole was spray painted, holes in the black out curtain, falling ceilings above shower from a leak, wall paper coming down from leak, badly stained carpets. etc.”