User Reviews for Hyatt Regency Tamaya Resort and Spa

Research User Reviews for Hyatt Regency Tamaya Resort and Spa (1-20 of 96)

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Sep 6, 2008 by Isaac from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Completely professional and exceeded my high expectations.
• Absolutely nothing at all.

“The resort staff was amazing in every aspect of our stay. Extremely friendly, as they provided a welcome bag filled with treats for my pup.”

Sep 5, 2008 by Chris from Greer, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Staff was very friendly.
• Room next to exit, interrupted sleep.

“Overall a nice resort. I was not aware that there was an additional $14.00 day charge for the use of spa facilities automatically added to the bill. It may be worth the charge, but we did not use the facilities so there was a cost and no benefit.”

Sep 3, 2008 by Jerry B. from Los Alamos, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff, very clean.
• Extra charges for overnight parking.

“Hotel meets all criteria as a 5 star resort.”

Sep 1, 2008 by Brenda from Amarillo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was very attentive and friendly. We were made to feel welcome immediately upon arrival.
• We didn't experience anything negative.

“We had an excellent stay at the Tamaya Resort. Staff was exceptionally friendly and helpful, food at The Corn Maiden was excellent, rooms were clean and comfy. This resort will be a top choice when returning to this area.”

Aug 25, 2008 by Jason from Rio Rancho, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The facility is well maintained. It seemed that there was as much staff as there were guests.
• Its close only to the Santa Ana Star Casino. It's 5 minutes just to the exit on to HWY 550.

“It's well of the beaten path; and then some. That's actually what makes it all work. It allows you to enjoy the beautiful Rio Grande Bosque (boss-Kay). No traffic noise, no pan-handlers, no outside vendors; just hotel guests and staff. You get the feeling that your traveling back in time along the long entrance to the facility. Your reward is a beautiful resort built in the adobe pueblo style. It has everything you would expect for the price and then some. They even have bicycles to use for the entire family. The only negative is that it may not be convenient for someone who has to attend a function anywhere outside the facility. Bernalillo is a solid 20 minutes on the freeway to downtown Albuquerque during non-rush hour times. If you don't mind that; You'll love the Tamaya.”

Aug 19, 2008 by Susan from Los Alamos, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Truly a resort hotel, beautiful location with plenty of activities on site.
• The restaurant and lounge are forgettable.

“We went for a short overnight trip to the Hyatt Tamaya as an anniversary get away. The resort is nestled near the Bosque with beautiful views of the Sangre de Cristos. Our room was simple but elegant. Also, I think this was the most peaceful room I have ever stayed in. I never heard another guest talking, shower running, housekeeping rolling by, toilet was flushing nor any other noise I find disturbing in other hotels. We strolled around the property, which was again, simple but elegant. The pools (I think 3 of them) looked inviting -- but we never found the time to try them out. Although I have no complaints with the lodging at the Tamaya, the dining is not up to the same standard. I asked for window side table. However, when we arrived, of course a window side table was not available. The food was good, but not great. For the price level, I expected more. Also, I just couldn't shake the feeling that I was dining in a chain restaurant. I don't know if it was the tacky plastic name tags and ill fitting uniforms of the wait staff, or their robotic, scripted service, but I never felt I was truly in a fine dining atmosphere. All in all, I would stay at the Tamaya again but go elsewhere for dining.”

Aug 17, 2008 by Brian from Los Alamos, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very well kept property with lots of extras that makes it special and enjoyable.
• Activities scheduling after concierge hours (6PM?) challenging and not coordinated.

“Facilities were wonderful; staff is polite and very helpful; full of extras that make the stay enjoyable; very comfortable.”

Aug 12, 2008 by William from Albuquerque, NM
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• Great, relaxing getaway. The pools and views are both amazing.
• Too small beds. Unless you ask a suite, you cannot get beds to accommodate a family of 4.

“We return every summer for a short vacation with the family, and we always enjoy our stay. The staff is friendly and the resort is beautiful. Our two kids love the water slide and pool, while the adults enjoy lounging poolside. Our only complaint is with the beds. Unless you ask a suite, you can only get two full beds or a king, which is not ideal for a family of 4.”

Jul 27, 2008 by Dana from Los Alamos, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff, setting, facilities, cultural demonstrations and atmosphere. It was a great trip, thanks!
• Internet was not complementary and in room hookup ran from noon to noon (not a rolling clock).

“I would definitely recommend this hotel to anyone. Not only is it great for families, but it is wonderful for romantic getaway's, weddings, business conferences and reunions. The staff is excellent and the all around atmosphere is perfect. We had a fantastic trip.”

Jul 23, 2008 by Tina from Houston, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• The facilities were excellent. I went for the spa services which are superior to the spas in Santa Fe.
• I cannot find a thing.

“The staff was superior. They treated us like we were special. I go for the spa services which are superior to any of the spas in Santa Fe.”

Jul 17, 2008 by Antionette from Albuquerque, NM
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[5]

• The three swimming pools were extremely clean and very enjoyable.
• Charges for internet use. Hotel is already very expensive and they are charging for internet use should be included.

“It is a beautiful hotel. We enjoyed the amenities offered here.”

Jul 9, 2008 by Ruby from Albuquerque, NM
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Superb food, beautiful live music, fun activities for children, gorgeous landscape, perfect swimming pools.
• So much to walk. It takes forever to get to your room and back.

“A glorious place to go to relax with your family or your sweetheart. The pools are top-notch. There are plenty of activities for children and adults. The scenery is breathtakingly beautiful. We were enchanted with how perfectly delicious all the food was at the two restaurants and even in the Trading Post. We may take a trip back there just to eat sometime. (We live in Albuquerque). Ask for special accommodations if you have mobility problems. We are both fit, yet we found it monotonous and exhausting to make our way around the extensive grounds. You have to walk in big spirals to get to your room. We thought maybe the architect had been on peyote? The spiral theme is a beautiful one, but maybe not the most efficient for getting from place to place. We extended our stay, which made us need a few things. Driving to the town of Bernalillo to buy them was very easy. Soon, we were back in paradise (although our room was still a long walk away). We didn't want to leave this romantic, fun, beautiful place.”

Jul 3, 2008 by Eleanore from Albuquerque, NM
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[10]

• Location and great pool.
• Service in restaurant and pool was painfully slow.

“Great for kids and adults.”

Jun 16, 2008 by David from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I had head ache after hotel store had closed. Staff opened the store and brought me Aspirin. Great service!
• The spa closes too early in the evening.

“This hotel is located near Bernalillo, New Mexico and about 20 to 30 minutes from Albuquerque. It is a bit out of the way, not a problem for vacationers but possibly an issue for business travelers. The architecture and grounds are beautiful, somehow blending modern and South-western/Pueblo themes. Rooms are fairly spacious and well appointed, with very useable balconies. The spa facilities are first class. The non-code facilities include a sauna, steam room and hot tub at no extra charge and massage, beauty treatments, etc. are available. Both restaurants are good, the Corn Maiden, however, is quite spend.”

May 14, 2008 by Katherine from Sedona, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is located close to Albuquerque and not far from Santa Fe.
• We had a problem with the outdoor restaurant music being left on all night one night.

“This is a beautiful hotel located on 500 acres of lovely high desert. It flanks the Rio Grande and has pathways leading to it. The pools are beautiful and there appear to be a lot of family activities. Santa Fe is a 40 minute drive away. We had a problem with restaurant noise and the staff handled it impeccably.”

May 10, 2008 by R from Farmington, NM
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Easy to stay the whole weekend at this hotel. The spa is outstanding.
• The Corn Maiden staff needed to be more responsive to their service.

“A visit to this resort hotel was a pleasant surprise for my birthday. My husband, though, was surprised at the $16 daily 'facilities' fee. So, be prepared. It was wonderful, however, to enjoy the cruiser bicycles or just walk the excellent trails that navigate to the Rio Grande. The spa, including sauna, Jacuzzi, and steam room was much appreciated before the superb massage. It's a spectacularly-designed resort.”

May 6, 2008 by Diane from Santa Fe, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Customer service was superior!

“This hotel is absolutely beautiful and guests are treated like royalty. Every single employee, regardless of their position, would greet us and if they knew our names, would address by our names. They bend over backwards to accommodate guests. The hotel grounds are peaceful and gorgeous.”

Apr 29, 2008 by Emily from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Jacuzzi.
• The unexpected resort fee.

“Beautiful place with great atmosphere. Very comfortable and New-Mexico-like.”

Apr 20, 2008 by Kim from Albuquerque, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Secluded, upscale, pretty good food the last two being really hard to find in the abq area.

“Everything was wonderful.”

Apr 17, 2008 by Jennifer from Farmington, NM
Overall Rating: 10
Staff:[10] • Location:[10]

• Will definitely stay at this hotel again.
• Nothing

“Excellent hotel. I would like to stay longer than one night and take advantage of their daytime activities.”

Apr 17, 2008 by Lisa from Rio Rancho, NM
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Beautiful.
• Hidden $15 valet Parking Fee. Hidden $15 trail fee per day!

“The Resort was wonderful. Upon checking out we were surprised at the $15 per day valet parking fee (even though we tipped them) and the $15 per day trail. fee that we never used! They charge each guest this per day??? We live in NM and were offended that they tried to get away with this with us. No wonder they had to lay off several employees - who wants to stay in a place where they are charged for something that they don't get!”

Apr 9, 2008 by Betty from Chula, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything, spa facilities, gift shop, concierge, view, employees, location, etc.
• Room could have been bigger.

“Excellent place for a vacation! Top dollar facility.”

Mar 30, 2008 by Judith from Santa Fe, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The fitness center was great and included was free use of all the spa amenities. Excellent.
• The Corn Maiden Restaurant was closed even though it was supposed to be open on tuesdays.

“Overall, excellent and a wonderful getaway for a family. The horse ride was great, the pools were amazing, and the hiking trail to the river was fun. Staff was friendly and professional. Grounds were beautiful. Many of the activities advertised were not available on the day we were there, so check in advance.”

Mar 27, 2008 by Jill from Oakton, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• My children liked the pool area and I liked the spa.
• Some of the pillows had a hard uncomforting texture.

“Nice fancy and accommodating.”

Mar 26, 2008 by Annette from Los Lunas, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Great atmosphere, relaxing, and very well kept.
• The one thing I was not happy about was the young girl at events desk gave us incorrect information about the activities on two different occasions.

“Everyone at the hotel was very pleasant and helpful. What a great way to celebrate Easter with family. The movies, games, arcade room, and of course the Easter Bunny at the Easter egg hunt, were all awesome!”

Mar 20, 2008 by Angelica from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I loved the spacious rooms with the views!
• A little far to drive but worth it!

“Loved the place! Given I am from the area, it was a nice get away and the Spa is fantastic! This was the first time my husband and I got a room and it was great! I would book another one again! Staff was very friendly and the hotel was not crowded. Very nice! The bike rides were great too! Loved it!”

Feb 21, 2008 by Anthony from Evanston, IL
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Leaving.
• The small beds and unhelpful staff.

“The hotel is way overpriced. They have small double beds and charge a "Resort" fee on top of the room rate which they could not explain.”

Feb 21, 2008 by Colleen from Eagan, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff professional and friendly, Spa especially lovely and complete offerings.
• Leisure tax, local tax, automatic service charge of 20% all added to hotel bill. Want lower fees.

“All was as hoped for 20% gratuity always auto. Added, would like to decide gratuity based on my experience, not by their expectation. Room fine, dining fine, staff fine. Would highly recommend.”

Feb 20, 2008 by Cj from Bernalillo, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Feels like you are in the middle of nowhere.
• All good.

“Just a great place to stay. Perfect for a getaway weekend.”

Feb 19, 2008 by Jim from Farmington, NM
Overall Rating: 0
Cleanliness:[8] • Staff:[9] • Location:[8]

• There are plenty of things to do with out leaving the hotel. Restaurants, swimming pools, spa, exercise room.
• The self parking area is quite a distance from the lobby. The shuttle will pick you up but it is inconsistent.

“I would recommend this hotel for a family or romantic get away. Very clean, the staff is very helpful and the overall condition of the hotel is excellent.”

Feb 15, 2008 by Diana A. from Pie Town, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff were incredibly friendly and efficient.
• The distance from the lobby to my room was. 5min

“My fiance and I had an amazing weekend at the Tamaya. The location is far from the main road and the views from either side of the hotel are fantastic. If you have a choice, I would recommend the mountain view. Free shuttles are available to take you to and from the casino, a short distance away. The bed was heavenly, and room service meals were good. Try the poached egg/spinach dish. The sandwiches were fair, go for the pizza instead. Don't miss out on the outside waterfall hot tub.”

Jan 29, 2008 by E. M. from Albuquerque, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• The food is always good, it's peaceful and smells great.
• That valet parking is $15 even for overnight guests. For the high price of a room valet parking should be included.

“The place is peaceful with clean rooms and nice bedding. The lobby is attractive and comfortable. The food is always good.”

Jan 24, 2008 by Frank from Hudson, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Spa.
• Food expensive.

“Great relaxing experience. Be sure to use spa, much included in your stay. Nice people!”

Jan 23, 2008 by Lois from Albuquerque, NM
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful and sincere except for 1 person.
• Checkout wanted to charge 15.00 for use of facilities not used.

“Great place EVEN DOG friendly. The dog had a care package upon arrival. Even dog friendly. Our Dog had a walk out room and a goodie bag.”

Jan 16, 2008 by Adam from The Colony, TX
Overall Rating: 0
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly staff.
• Way off the beaten path.

“This is a nice hotel with a very friendly staff. It is way out in the middle of nowhere but it is self sufficient if you need anything.”

Jan 10, 2008 by Gary from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We liked the setting and amenities.
• The extra resort fee we had to pay.

“Best hotel I ever stayed in. Will go back.”

Jan 4, 2008 by Arnis from Sugarland, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Mountain view. Fridge in room. Great heated pool & slide.
• $14 a day surprise "spa" fee when no spa services were used.

“Beautiful and clean.”

Dec 1, 2007 by Nancy from Santa Fe, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff.
• Nothing.

“We enjoyed our stay. It exceeded our expectations. We will return.”

Nov 6, 2007 by Gina from Taos, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The ambiance was beyond words.
• The water slide should open earlier in the am.

“The views are spectacular, the service impeccable, and the overall experience exceeded our expectations.”

Nov 5, 2007 by John from Taos, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The ambiance was amazing.
• I wish the water slide opened earlier.

“This hotel was a wonderful experience. Both adults and children were thoroughly entranced by the hotel. The staff was pleasant and very helpful. The ambiance is beyond words.”

Oct 25, 2007 by Ev from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The emphasis on detail.
• NA.

“Exceeded my expectations. I will be back for a longer stay!”

Oct 23, 2007 by Sally from Corrales, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It's close to my daughter's house.
• They have a bad bird problem and even though posted it needs to be addressed.

“Overall we really enjoyed our stay and the indoor pool was great.”

Oct 22, 2007 by Scott from Ormond Beach, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The ambiance is very relaxing and inviting.
• I have nothing negative to say about this resort.

“There is something for everyone at the Tamara resort. The grounds of this large property are beautiful. The staff is very helpful and professional. Dining is first rate. I only wish that I had stayed longer. Make sure that your hotel room has a balcony, as there is no cellular telephone reception inside the building.”

Sep 25, 2007 by Jackie from Corrales, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, beautiful, great layout.
• Nothing.

“It is an oasis in the middle of the desert! Serene location. Wonderful staff. A definite place to retreat! Will go again.”

Sep 6, 2007 by Joel from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Scenery was great amenities were too.
• Food service was marginal.

“Great stay enjoyed the environment, the service and the amenities. Worth the money spent.”

Sep 5, 2007 by Jeff from Las Cruces, NM
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet and family friendly.
• Food very expensive and limited options.

“Great for family, would be a nice romantic getaway.”

Aug 20, 2007 by Larry from Lubbock, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful, remote setting, very quiet and romantic. A little pricey for the bang.
• Restaurants are very expensive and not that good.

“Overall we love the place because of its remote location, but we wish they were more reasonable.”

Jun 27, 2007 by Laura from Michigan
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[6]

• The pool is nice.
• The security needs some work.

“The food is awful and the staff is not helpful.”

Jun 27, 2007 by ChrissyMarie from Bridgewater
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[7]

• The property is pretty.
• The staff is negligent.

“We had an incident at the hotel involving theft of personal property to which the hotel took full responsibility. They then never replaced any of the stolen items. The staff will tell you what you want to hear when you want to hear it, and then change the story when convenient.”

1 of 1 people found this review helpful.

Apr 28, 2007 by Gretchen from Richlandtown, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Myriad of activities to attract to different age groups and a stunning view.
• The blue corn maiden restaurant (4 stars) fell far below our expectations.

“Close to the red rock canyons of the Jemez mountains, the Hyatt regency Tamara resort and spa provided the perfect off-season getaway to celebrate our 10th wedding anniversary. We enjoyed walking trails by the Rio grandee at dawn, French pressed coffee tableside at breakfast, and a myriad of recommended activities both on and off the resort. Local Native American staff members from the Santa Ana pueblo provide a unique perspective on historic and modern Native American life in new Mexico. The hotel had a number of activities scheduled daily. We only regret not spending more time and will bring our 2 children on our next vacation. The only disappointment was that the dinner in the blue corn maiden restaurant fell far short of our expectations at this price level which should have been exceptional, not mediocre.”

1 of 1 people found this review helpful.