User Reviews for Doubletree Hotel Tucson-Reid Park

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Oct 18, 2009 by Lisette from Sierra Vista,AZ
Overall Rating: 8

• I
  liked the cleaniness and friendliness with fresh cookies when you check in the hotel.
• Beds were too soft for my back.

“Overall this was a nice hotel nice big flat screen tv to watch movies and football i would definetly stay again in this hotel.”

Oct 15, 2009 by Rich from Scottsdale,AZ
Overall Rating: 8

• Nice room, local to convenience shops, safe.

“Nice hotel. Staff was very nice. First room smelled of pet order, staff changed the room. Nice stay.”

Aug 29, 2009 by Michelle from Tucson,AZ
Overall Rating: 2

• They had good cookies
• They told us we were getting a suite and didnt give us one

“I stayed there the first night and instead of getting the same rate extend stay I went to priceline and bid higher hoping to get a different hotel but ended up at Doubletree again. They said they were giving me a suite at no extra charge when I asked for upgrade. I got to the room and it was a regular room with 2 double beds. When I called the front desk they said they don't have suites. They do have suites, it states it in lobby and Linda, the front desk worker said she was putting me in one at no extra chrg.I hurt my foot in the tub and ended up in a splint cast and on crutches. The tub is slanted toward the faucetand drain. My son slipped and fell in the courtyard and hit eye on a rock and had to go to hospital. So this was not a good or safe place to stay.”

Aug 22, 2009 by Rafael from Sacramento,CA
Overall Rating: 7

• Spacious room.
• The TV remote control.

“It was a good Hotel.”

Aug 7, 2009 by Chandra from Silver City,NM
Overall Rating: 8

• The palm and orange trees.
• Lots of children at the pool in the evening.

“Nice grounds.”

Jun 4, 2009 by Norman from Morenci,AZ
Overall Rating: 9

• Comfortable atmosphere.
• Could use small refrigerators/microwaves in the room.

“Clean comfortable rooms nice atmosphere good place to stay with family.”

May 31, 2009 by Jared and Sarah from Safford,AZ
Overall Rating: 8

• Great beds. Nice Rooms. Fantastic atmosphere.
• Roach in the shower. Came up through piping. bad experience. but didn't really effect my feelings for the hotel.

“We were very happy with the amazingly low price we got our room for and the quality of the hotel. We would defiantly stay there again.”

May 11, 2009 by Janel from Boerne,TX
Overall Rating: 9

• The rooms and the decor were up dated tastefully.
• Would of liked a single sheet for the run downs of TV channels.

“Great location, would of liked to request specific room locations considering the hotel had plenty of rooms that were available. Example:close to tennis court, close to front street, side street, pool, etc. I thought the location and convince of the ice machines were great and convient.”

Apr 19, 2009 by Andrew from Upland,CA
Overall Rating: 9

• Good hotel for a very reasonable price.

“This hotel is pretty central to much of eastern Tucson. Plenty of dining and shopping options nearby. The rooms seem to have been recently upgraded with nice LCD televisions and other nice features. The bed was comfortable and, despite what others have said previously about this hotel, air force base noise was almost unnoticeable.”

Mar 26, 2009 by Gary from Maple Valley,WA
Overall Rating: 8

• Nice bathroom, huge flat screen TV and
  comfy bed.
• Housekeeping not so great, did not clean durty cup.

“Overall, this is a very nice hotel.”

Feb 4, 2009 by Carol from Albuquerque,NM
Overall Rating: 10

• This hotel was very clean, the sitting area outside of the room was great and relaxing!
• The hotel restaurant was a bit high priced for breakfast. For three people we spent $76.00 on breakfast.

“This hotel was great. The staff was friendly, the room and bathroom were modern and updated. The TV was phenomenal. I also enjoyed the fitness room.”

Oct 29, 2008 by John
Overall Rating: 10

• The courteous staff.
• No refrigerator in the room.

“Very good hotel. It was clean comfortable and has an excellent staff. I would want to stay there again.”

Sep 24, 2008 by Angelica
Overall Rating: 10

• Check-in was fast, staff was very friendly, rooms were very nice.

“My children and I enjoyed our stay at this hotel. The room was a very nice room which had recently been renovated/updated. I enjoyed the fitness center and the children enjoyed the swimming pool.”

Sep 13, 2008 by Sherry from Las Vegas, NV
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easily accessible.
• Numerous troubles with the room.

“The hotel was going through renovations, however in a newly renovated room the air conditioner did not work properly, the closet doors did not open, the dresser doors did not shut all the way and the cleaning was not done thoroughly.”

Sep 10, 2008 by Dave from Pinetop, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Rooms were newly decorated and well appointed.
• Air conditioner did not work right. Very warm in room and humid.

“Great warm cookies and a cordial staff. Hotel is being remodeled and the rooms are very nice. Construction debris was noticed but not an issue with the overall cleanliness of the rooms. We had to have the room checked due to the air not working correctly. Set the thermometer to 60 but the room was still warm and humid. Suited my wife fine, though.”

Sep 7, 2008 by Peter from Sunnyvale, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Love the room decor and bathroom products.
• Construction with loud banging started before 7 am!

“When compared to the Sheraton on Grant Road, this Doubletree surely wins. It might be an older building, but they've done a really nice job decorating the rooms and common areas. Get a high floor room for spectacular views. I'd recommend this hotel.”

Aug 20, 2008 by Kyle from Tempe, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The best is when I checked out and left.
• The entire experience with the hotel made my trip difficult.

“The staff was rude.”

Aug 18, 2008 by Mary J. from Browns Valley, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nicely updated rooms with great amenities and flat screen TV.
• Construction noise in morning.

“The staff was very friendly and the newly remodeled rooms were very beautiful and comfortable. This was a great value.”

Aug 5, 2008 by Mike from Benson, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• There was one friendly man up at lobby door who gave my turn by turn directions to our destinations.
• Rude staff. Front desk and maids.

“First of all we turned our AC on to 60, which is the coldest setting, left and returned 4 hours later. The room was still hot. Called front desk, rude woman answer and said she was sending maintenance up. Had to call again 1 hour later because no one had come. Then his solution was a fan. Called front desk for 6 towels and a maid came with 3. The floors were dirty. My ironing board was broke. The iron leaked. The toilet paper roll holder was broke. Parking was horrible. I have stayed at other Double Tree hotels and have never been treated this way. As if I was bothering them. I do not recommend this Branch in Tucson, AZ.”

Jul 24, 2008 by Mike from Albuquerque, NM
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Nicely remodeled rooms.
• The Javalina Cantina service was less than average.

“Great location for travel all over Tucson. As long as you pass up the Javalina Cantina you will have a terrific experience!”

Jul 21, 2008 by Laveda from Gallup, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very helpful and friendly staff.
• Walkway to pool from room was unclear.

“This was a great hotel with a great pool, which in Tucson was very important for family harmony. The kids loved the warm complimentary cookies they received on check in and we all had a great time!”

Jul 20, 2008 by William from Tucson, AZ
Overall Rating: 5
Cleanliness:[7] • Staff:[10] • Location:[9]

• The rooms were very comfortable, attractively decorated.
• They were doing remodeling, which detracted from the overall attractiveness.

“The room came with coffee-maker and coffee that was not replenished when the housekeeper came. My first nights sleep came to a very unpleasant end when remodelers started work at about 7 o'clock am on a room about 30 feet away. To their credit, hotel staff was very helpful when I asked to be relocated. I don't think it was there when I checked in but saw a notice about the remodeling when I checked out.”

Jul 11, 2008 by Travis from Tucson, AZ
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[6]

• Location, pool.
• Lack of working air conditioning.

“The lack of working air conditioning in the room; yes, maintenance was sent; no, it never improved; no offer of a new room until my early checkout.”

Jul 8, 2008 by Stella from Anthony, NM
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• The remodeled sections of the hotel were very nice.
• The hotel was under remodel and kind of messy.

“I would definately consider staying at this hotel again once I knew the remodeling was complete.”

Jul 2, 2008 by John from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Cool pool, very child friendly, gave us cookies every night.
• A guest knocked on my door at 2 in the morning (went to wrong room).

“Solid hotel right next to Reid park. For you runners, has a nice 3.2 loop to run around golf course (day or night). Pool is fun for kids. The hotel even provides floating rafts for guest. Hope to stay there again next visit to Tucson.”

Jul 2, 2008 by Joanna from Lakeside, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms and pool area.
• Beds were not comfortable. No refrigerator in room.

“Doubletree was great, and not to mention the wonderful cookies. Surprised that beds were not that comfortable, and no refrigerator or microwave in room. The pool area was gorgeous.”

Jun 30, 2008 by Bill C. from Phoenix, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenient location, friendly staff.
• Property under construction, meanders.

“Property currently under construction. Room was nice and clean. Would stay again, especially after work completed.”

Jun 16, 2008 by Larry from Mcneal, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was clean and the hotel grounds were beautifully landscaped.
• The four dollar water in the room. Free water would be better.

“My wife and I really enjoyed our stay at the Doubletree Hotel. The room furnishings were well done and everything was clean. The air conditioner worked great. The pool area and hotel grounds were all well maintained and clean.”

Jun 9, 2008 by Anthony from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic Views, centrally located.

“The staff was very friendly, rooms very clean, comfortable beds. Good decor, and allergy-free rooms available upon request. Great coffee, fun pool.”

Jun 9, 2008 by Eric from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, very comfortable bed, updated interiors.
• Out side doors to rooms.

“Updated interiors, comfortable beds, free internet.”

Jun 4, 2008 by Kate from Deming, NM
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• The price & the room decor.
• The area around the poll was coming apart & terrible to walk on. also I expected a fridge in the room.

“Pleasant enough but in need of repair. We were in the older section. Right over the workshop area & across from the pet walking area. Noisy & aromatic. With a view of the nearby apartment complex. The room itself was lovely and the windows open yet!”

May 26, 2008 by Gary from Flagstaff, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good hotel, great location.
• Nothing!

“Good hotel, great location, great beds, beautiful grounds.”

May 21, 2008 by Byron from Phoenix, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• The dining facilities and personnel were very accommodating.
• It was an older hotel with a paint job.

“Pretty good value for the dollar, friendly staff and excellent dining facilities. Interior/exterior were pleasant but old, simply painting does not qualify as modernizing.”

May 17, 2008 by Shannon from Sierra Vista, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds, patio, close to where I was going (TCC).
• No continental breakfast, air condition control was not accurate.

“Overall, my daughter and I had a wonderful experience. We would stay at this hotel again.”

May 15, 2008 by Wendy from Plano, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Quietness.
• Housekeeping comes by too early.

“Most enjoyable stay. Would stay at this hotel again.”

May 15, 2008 by Patricia from Sierra Vista, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• There were a lot of US soldiers drinking around the pool with glass bottles, said something but was not acted on promptly.

“This is the second time we have stayed at this hotel. I enjoyed the room it smelled very clean and was well taken care of. The grounds were great. The only problem we had was with the US soldiers that were drinking around the pool, they had glass bottles. I said something to one of the attendants there but the problem was not acted on promptly. The soldiers were quiet but with my Grand daughter with us I had a little anxiety about her moving around.”

May 8, 2008 by Mark from Flagstaff, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The inside courtyard landscaping was beautiful.
• Room was on second floor overlooking the laundry - housekeeping area.

“Great location in Tucson.”

May 7, 2008 by Mismo from Davis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Atmosphere, wonderful beds and patio.
• Nothing.

“Beautiful grounds, near shopping.”

May 7, 2008 by Jose from Phoenix, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.
• Noisy.

“Comfortable, not luxurious. Exterior areas need improvement. Convenient location, just minutes away from shopping, zoo, restaurants.”

May 6, 2008 by Rick from Sierra Vista, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Comfortable ground floor room.
• Hard to lock patio door.

“Very friendly, outgoing staff, responsive to my requests.”

May 4, 2008 by Billy from Grants Pass, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• They had orange trees with fruit on them.
• There was nothing I didn't like.

“Satisfied my needs perfectly.”

Apr 30, 2008 by Bill from Fort Lauderdale, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, comfortable.
• The housekeeper entered the room unannounced at 8:15am to ask when I was leaving. It was fortunate I was dressed at the time.

“Overall hotel is very nice. Bed comfortable and the overall aesthetics pleasing.”

Apr 28, 2008 by Barbara from Phoenix, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The bed was extremely comfortable. I slept great! Staff was very friendly and helpful.
• Most of my business was at least 10 miles away from the hotel. The Tucson traffic made it difficult to travel from this location.

“The Double Tree Inn was a very nice experience for my family. The staff was both friendly and helpful. We enjoyed the added touch of fresh cookies each day. The beds and pillows were extremely comfortable. A good bed is very important with the comfort of staying at a hotel.”

Apr 28, 2008 by Lori from Phoenix, AZ
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[6]

• Good location. Nice workout room.
• Redecorated but poor construction- About a one inch gap easy under my door- You could almost qualify it as a "view". Tub was not clean when I arrived.

“Pros: Good location! Nice staff. The bed was comfortable. The renovation was deceiving. Cosmetically okay but under the door was a large gap- Easy for bugs or mice to come in- a snake could have come in. The tub was not clean and I did not notice until I was getting in- Yuk- I was there one night only. The food at the hotel was not very good. I just had breakfast but the coffee was horrible. The parking was easy and the area of town pretty and convenient. Not crazy about staying there again but if I had to I would.”

Apr 25, 2008 by Casey from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The allergy friendly room.
• Nothing.

“This hotel is in a great central location, the food is awesome and the rooms are extremely nice and comfortable. It was like sleeping at home not a hotel.”

Apr 4, 2008 by Jenny from Long Beach, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent staff, beautiful garden, comfortable beddings and generous towels, quiet, clean.
• The accommodation for disabled people could be improved a bit, installing a step-in shower rather than a climb-in tub.

“A great place to stay in a residential area of Tucson. The staff was really great. The rooms were quiet with beautiful views of the mountains. Toiletries could be enhanced a bit. Parking was easy and close. The place was warm and friendly but large enough to accommodate many people. We especially appreciated the room to accommodate a wheelchair, but the bathtub should have allowed step-in access, rather than having to climb into the tub. All-in-all, a good place to stay when you're in Tucson.”

Mar 30, 2008 by Wendy from Littleton, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The most friendly staff I have ever encountered.
• We loved everything.

“We had a wonderful experience at this hotel. The staff was as helpful and friendly as any we've ever seen. The rooms were clean and beautiful, and the grounds were amazing! The smell of Citrus and being able to eat fresh fruit was a very special touch! We'll definitely be back next year.”

Mar 28, 2008 by Lee from Glendale Heights, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Very friendly front desk help.
• Poor response to no towels at pool area.

“Check in was quick and friendly - with a fresh cookie. The room was clean and comfortable. We went to the pool without room towels - as instructed - but there were no towels at the pool. We called to get more towels, but 45 minutes later, still no towels. The pool and workout room were very nice, however.”

Mar 16, 2008 by Ronda from Tualatin, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• The outdoor area with pool.
• The outdated bathrooms.

“This hotel was great! There were orange, grapefruit and lemon trees everywhere! The outdoor grounds were kept up perfectly! We enjoyed having drinks poolside. The beds were extremely comfortable. The only complaint was the outdated bathrooms. They were clean, just outdated.”

Mar 8, 2008 by Leonard from Salem, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Sunday brunch patio.
• Rooms are showing their age.

“Very pleased with the staff and the hotel.”