User Reviews for Hilton Tucson El Conquistador Golf and Tennis Resort

Research User Reviews for Hilton Tucson El Conquistador Golf and Tennis Resort (1-20 of 103)

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Oct 1, 2009 by Bob from Scottsdale,AZ
Overall Rating: 9

• The staff was very helpful in meeting our needs. The room was clean, and attractive. Grounds beautiful.
• Can't think of anything.

“This hotel was beautiful, peaceful, and restful. The surrounding grounds were absolutely beautiful. The pool was clean, and was set up for not only lounging, but also fun like volleyball nets, games, our older children had a wonderful time. The staff at the hotel met all of our needs in a timely manner. I would give this hotel my business again.”

Sep 17, 2009 by William from Flatwoods,KY
Overall Rating: 10

• Big rooms.
• Dark around grounds.

“Great hotel, great staff. Restaurants and shopping nearby.”

Sep 8, 2009 by Steve from Tucson,AZ
Overall Rating: 8

• Very scenic, staff friendly.
• Water temp in spa not hot enough.

“Nce place.”

Sep 2, 2009 by Lorie from Chandler,AZ
Overall Rating: 10

• The resort was fabulous. The employee at the desk greeted me by name and said they were waiting for us to check in. He was great!
• There wasn't anything we didn't like. The food was a little pricey.

“The grounds were well kept, the staff was very friendly and the overall experience was very enjoyable. We would love to stay again for a more extended visit.”

Aug 13, 2009 by Delissa from Tucson,AZ
Overall Rating: 7

• Decor, setting, spacious, and was secluded.
• Inconvenient parking, noisy air conditioning unit and there was
  no microwave in the room.

“Very friendly staff with outstanding customer service. However the room's was not kept air conditioned so in our 100 plus degree weather it took a while to cool off the room, and it was a buzz kill to enter a hot room. We wanted a king size bed and were not given one despite several requests. There was no microwave unit in the room. The room was tidy but not exactly clean, especially the bath tub. The AC solenoid was extremely noisy and kept waking us up through the night. Parking was limited and very inconvenient as the units are a large distance away through steep walkways. The room decor was modern, quiet and elegant. The hotel is nestled right against majestic mountains which provides a unique backdrop and beautiful setting.”

May 20, 2009 by Jim from Irvine,CA
Overall Rating: 9

• Stables, dining facilities.
• Some parts looked a little tired.

“Excellent experience - would recommend a little more attention to the upkeep details.”

Mar 29, 2009 by Brenda from Tucson,AZ
Overall Rating: 9

• Laid back atmosphere and comfort.
• Only dining options on site were pricey.

“The resort is friendly and eager to please with comfort and beauty in mind. The Dos Locos restaurant (Latin fusion) is overpriced as my meat was overcooked and tough.”

Mar 25, 2009 by Leslie from Chino Valley,AZ
Overall Rating: 0

• Quiet and comfortable surroundings. Peaceful for a relaxed stay.

“I really enjoy staying at this hotel. It is near my parents house so it is conveniently located. We like to walk and it is a great place to walk around. The surroundings are beautiful and peaceful.”

Mar 21, 2009 by Joyce from Sierra Vista,AZ
Overall Rating: 8

• The room was nice and spacious. I found it very comforting.
• They charge for in-room internet connections.

“I really enjoyed our stay. We originally reserved one night, but we liked the property so well that we added a second night. The one draw back was the somewhat noisy person in the room above us. The rooms could use better insulation.”

Mar 13, 2009 by Aaron from Surprise,AZ
Overall Rating: 9

• Rooms were clean and comfortable.

“Hotel was located in a very scenic area. The rooms were clean and very comfortable. The staff was friendly. Our only complaint was that our breakfast choices were very limited.”

Mar 4, 2009 by Agnes from Newtown,PA
Overall Rating: 9

• Ground were beautiful, in a very safe area North of Tucson.
• Bed was very comfortable and new, the carpets did look very worn and the bathtub leaked.

“Very nice resort located in the Ora Valley, North of Tucson (unfortunately the area is now a suburb with the housing and shopping mall sprawl). The hotel has a great swimming pool, small, cute kiddy pool and a small water slide. You’re in a gorgeous surrounding when sitting around the pool with lush landscape and a pretty view of the mountains. There is a golf course, tennis courses and a fitness facility on site. Hilton has canceled their resort fee charges and you pay as you use them instead of everyone paying the $20 per day resort fee. To use the fitness center was $10 a day.”

Feb 10, 2009 by Marylove from Glendale,AZ
Overall Rating: 10

• The scenery around the resort was beautiful and the rooms were very nice.
• There was nothing to dislike!

“Great place to get away for a beautiful weekend I only wish we could have stayed for more than one night.”

Nov 25, 2008 by Jim from Tucson,AZ
Overall Rating: 9

• Large rooms, beautiful mountain views.
• Rooms are a little worn.

“Beautiful resort hotel for golfers and tennis players looking to play in sunny weather during the winter. The hotel is beginning to show signs of wear and would benefit from a remodel in the near future.”

Nov 19, 2008 by Clayton from Lakeside,AZ
Overall Rating: 8

• The grounds and mountain view are spectacular; the staff was most cordial & accommodating.
• Charging for internet is so '90s; breakfast buffet is way too expensive.

“One of the nicest places in Arizona; exquisite. I think they charge extra for routine amenities, and discourage the bringing in of outside food and drink, just to keep away the riffraff (I guess that would be me). Maybe that's good, maybe not.”

Oct 29, 2008 by laura
Overall Rating: 10

• The cleanliness of the room’s décor with white beds linens and robes.
• Parking.

“This was a beautiful hotel with lots of amentias and beautiful views. I regret we did not get to enjoy the large pool or the hot and cold Jacuzzis; however they were open 24 hours. It was truly a resort for the guest in mind.”

Sep 17, 2008 by stephen
Overall Rating: 10

• Concert on the grass.
• Just installed large flat screen in room and didn't work till I checked out.

“God created earth and this is one of the prettiest spots he ever created!”

Sep 10, 2008 by Tatyana from Tempe, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Views are phenomenal!
• Carpet, trim, wall coverings - a bit drab and dated.

“The views, pool, grounds were fantastic! However, this is more of a family hotel, expect your hair to be all messed up by the kids jumping in the pool. The floors and trim, wallpaper/paint all seemed a bit dated. The hotel is very clean, nice beds, nice bathrooms, I like the toiletries except for the shear butter kind of weird soap. However, they could clean the pools a tad more often. Great price and very safe for kids, good security. I swam at 1 am and felt safe. Lobby is very nice, staff was extremely nice, friendly, care about customers!”

Sep 4, 2008 by Tom
Overall Rating: 6

• Rooms need updating. Power outages all night long one night.

“Good value for the price. This property is not a 4 star resort. Whole facility showing signs of age and need updating. I will probably go out of my way to avoid this hotel in the future.

”

Aug 23, 2008 by Robin from Kingman, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean, spacious, beautiful lots to do.
• Parking was a little tight.

“Resort getaway right outside Tucson.”

Aug 18, 2008 by Terrie from Las Cruces, NM
Overall Rating: 3
Cleanliness:[8] • Staff:[6] • Location:[7]

• The view.
• Difficult handicap access.

“Room was smaller than expected. Hastily decorated, many areas not handicap accessible. Views were beautiful but resort was very crowded. Pool area was excellent. Amenities in room were not up to par with the resort name. Lobby area was dark and not inviting. We did not discover their nice gift shop until we checked out.”

Aug 6, 2008 by Valor from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great grounds and surrounding area.
• The thermostat was motion controlled.

“Great resort! The check-in clerk was friendly and seemed genuinely happy to see us, the bed was comfortable, the room clean (and large!). The water bottles were, however, a little overpriced at $4.80.”

Jul 9, 2008 by Robert from Palm Springs, CA
Overall Rating: 7
Cleanliness:[6] • Location:[7]

• The food was better than average.
• The common areas got quite dirty.

“I was looking for a 4th of July get away. Turns out this was a destination resort that attracted many families and tons and tons of children. I would not have chosen this hotel had I any idea of the number of kids and families. You could not get near the pools - they were full of screaming children.”

Jul 8, 2008 by Amy from Tucson, AZ
Overall Rating: 1
Cleanliness:[6] • Staff:[9] • Location:[8]

• Staff was friendly.
• Too noisy. We had a horrible couple of nights because of noise.

“The hotel staff was friendly, but the noise was unbearable. When we complained, nothing happened. The guests in the room next to ours kept coming in and out of their room all night long. They were loud and we had no relief. In addition, our daughter acquired an ear infection from the pool water. It was a miserable stay.”

Jun 2, 2008 by Mike from Tucson, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] •

• The landscaping and lobby were very nice.
• The carpet in the rooms need updating.

“Overall a nice place to stay. A pool for adults only would be nice. The carpet in the rooms seems dated. Bathroom was nice and seemed recently updated. Lobby and landscaping were beautiful.”

Apr 15, 2008 by Peter from West Vancouver, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful grounds, pool, "last territory" steakhouse fantastic.
• No negatives.

“A resort hotel, with beautiful pool area and gardens, great restaurant choices, nice shops - my wife bought a skirt and a dress - professional quality tennis facility, with teaching, many lighted courts, 9 hole golf course at resort, another course 18 hole course nearby, in newest and best part of Tucson.”

Apr 9, 2008 by James from Middletown, DE
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Spectacular location.
• Nickel and dime you for everything.

“The El Conquistador was likely a spectacular hotel once, but has long since begun to show its age. The rooms are dark (not helped by the insistence on using those horrid bulbs in all lamps), and, in many cases, face the wrong direction (no natural light permeated our pool facing room). Plus, the $10 per diem charge for internet access, $4 bottles of water (not including the 20% charge for in-room dining), and "no outside food or drink" rules are just insulting at a resort that purports to be among Tucson's best. Overall, nice, but nothing special.”

Mar 16, 2008 by Henry from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Its desert foothills setting and intimate rooms with great views.
• A bit isolated.

“Luxurious, attractive and well-run.”

Feb 21, 2008 by Michelle from Scottsdale, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The surroundings and view were exceptional.
• I don't care for Tucson but that isn't the hotels fault

“The Hilton in north Tucson is a nice place to stay no matter what you are there for. It can accommodate any traveler. The surroundings and wildlife make you forget where you are.”

Feb 8, 2008 by Jeremy from Marysville, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel was set in a very relaxing out of the city location.
• The rooms were slightly dated.

“My wife and I traveled to Tucson for the first time for a wedding and did not get to spend as much time at the hotel as we may have liked. However, what we did experience was good. The positives: the staff was extremely friendly and helpful, the parking was great (even though there was a huge convention going on and other reviews had said the parking was a problem, it was not), the golf was amazing, and you must see the bull. The negatives: the rooms were not 4 star quality (slightly dated, will probably need a remodel soon), and the lounge/restaurants were on the pricey side.”

Jan 31, 2008 by Rj from Staunton, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[4]

• Beautiful setting, large, well appointed rooms.
• Far north of Tuscon.

“Beautiful property about 10-15 miles north of Tucson.”

Jan 30, 2008 by David from Phoenix, AZ
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Very nice.
• Nothing.

“Very nice place to stay, highly recommended.”

Jan 29, 2008 by Melodie from Cave Creek, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful setting & great views from the mountain.
• Decor a little older.

“Just a few hours from Phoenix. A great place to get away for a few days. Several pools & spas. Nice restaurants & lounge. A Business Center for convenience of checking emails. Great views! Close to shopping.”

Jan 27, 2008 by Robert from Twin Lakes, CO
Overall Rating: 4
Cleanliness:[2] • Staff:[7] • Location:[5]

• Friendly personnel.
• Dirty and smelly room, closet door fell off, changed room due to smell.

“In dire need of modernization and furniture replacement. Expensive for what you get.”

Dec 30, 2007 by Chris from Glendale, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[5]

• Beds were great and bathrooms very nice.
• Hallways, walls looked a bit rundown, frumpy.

“Outdated and a bit worn, the property is huge (pools, landscaping, golf course, etc) and the rooms are large and clean. While furnishings and bathrooms are resort quality (great bed, great towels), watch out for "mountain" views that face parking lots (pool views are great) and stay away from room service! If you get a good price, this "twilight zone" flashback to the early 80's Mega resort style can be a great if Kitchen deal.”

Dec 26, 2007 by Jose from Hermosillo, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beautiful grounds.
• The room could be updated!

“What a beautiful hotel. The grounds are absolutely beautiful and the pool great, to bad it is not summertime. The staff was wonderful. It is a bit far from town but well worth it. Our room and that wing of rooms could use a good renovation but the beds were wonderful and the room was good sized. We want to go back in the summertime to take advantage of the beautiful pool area!”

Nov 22, 2007 by Robert from Bellaire, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great views. Great place for R & R.
• Bathrooms a little small.

“This resort is an outstanding value for the price. I have stayed there 3 times and hope to take my family there in the spring. This resort has all the luxuries plus great views of the mountains. The restaurants provide great food and the service is great. With or without kids, this place is a treat.”

Oct 20, 2007 by Mary from Oro Valley, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The desert beauty and the sincere friendliness of the staff.
• That I had to leave.

“An absolute lovely, beautiful desert resort.”

Sep 20, 2007 by Karen from San Gabriel, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent staff, willingly helpful and pleasant. Very clean and tidy grounds.
• Parking arrangements.

“I was most impressed by the quality of the staff. They were available if needed but not noticeable if you didn't. No garish uniforms, they blend in with the guests but are Johnny on the spot if needed and generally pleasant. The grounds are immaculate and well tended. It is a very pleasant place to stay in a lovely setting.”

Sep 19, 2007 by Gordon from Scottsdale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Cleanliness and location.

“We would recommend the hotel to family and friends.”

Sep 3, 2007 by Martha from Yuma, AZ
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[8]

• Lovely grounds and wildlife.
• Substandard room.

“Room with 2 queen beds. Substandard quality for what I believe a 5 star should be. The grounds were exceptional. Beautiful, wildlife abundant, views drop dead gorgeous wish the exterior met the interior.”

Aug 29, 2007 by Dianne from Peoria, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The atmosphere of the grounds was very pretty.
• Not overly impressed with the staff.

“The grounds were pretty however, the staff was not overly friendly nor were they very open to trying to accommodate requests that did not fit into their standard guidelines.”

Aug 29, 2007 by Peter from Phoenix, AZ
Overall Rating: 2
Cleanliness:[3] • Staff:[6] • Location:[9]

• The pool was nice.
• Room was tired, dirty, and needed a refurnishing.

“Pathetic hotel shouldn't have the rating it currently holds. Dirty and wet carpets, bugs, rusted bathtub.”

Aug 22, 2007 by Karen from Abilene, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, comfortable, and pleasant. Pool was great! Restaurant service was amazing.
• Construction on the highway made it difficult to get to the hotel easily.

“I think this might have been our best experience thus far. The room was great-clean, comfortable, and pleasant. The beds and bedding were extremely comfortable. The hotel grounds were well kept up. The pool was relaxing. We ate in the restaurant and the food was great and the service was outstanding. All of these things made for a very enjoyable experience. I highly recommend this hotel and hope to stay there again.”

Aug 15, 2007 by Denise from Phoenix, AZ
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Rooms were remodeled and nice.
• Food & beverage services.

“We found the Food & Beverage services to be very restrictive, and the choices were limited. Especially room service. We ate at all the available outlets, and the food wasn't very good. The hotel itself was very nice. Our rooms were nice and clean with the exception of the bathroom door which had severe water damage from the shower.”

Aug 15, 2007 by Chad from Peoria, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful landscaping, friendly staff, and wonderful facilities.
• All the facilities (tennis, fitness center, etc.) Were only available at an additional cost.

“The experience we had at this resort was wonderful from the beginning all the way to the end. The staff was very accommodating when we checked in and the room was beautiful. I would definitely stay at this resort in the future.”

May 29, 2007 by Susie from Glendale, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The pool was great for kids.
• The room above was noisy-not the fault of the resort.

“Unfortunately, didn't spend much time at the resort. We had family obligations. Wish we would have had more time. Overall the experience was great.”

May 28, 2007 by Tami from Toltec, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The decor, privacy, friendliness.
• NA.

“Friendly staff, clean, quiet, relaxing. Would highly recommend to all types of travelers.”

May 23, 2007 by Ian from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great place for a getaway.
• I liked everything.

“Keep up the good work.”

Apr 22, 2007 by Susan from Los Altos, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[1]

• The resort was lovely. It should be a destination resort.
• It is in the middle of nowhere.

“The hotel was lovely. Its location is more suitable for a destination resort than for an overnight business traveler.”

Apr 14, 2007 by Walter from Scottsdale, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice room, clean, great bed, excellent staff, great stay.
• I didn't find anything that I didn't like.

“Highly recommend this hotel, room was great, bed was very comfortable, beautiful location away from downtown, staff was friendly and helpful, overall our stay was excellent, we only wish we had more time to stay. Can't comment on parking issues mentioned in other reviews because we used valet service, which we thought was worth the money. Will stay there again when we're down in Tucson.”