User Reviews for Best Western Payson Inn

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Oct 9, 2009 by Karen from Kerrville,SD
Overall Rating: 7

• Able to unload baggage easily.
• Could see daylight through the door.

“It was decent but did not have a fridge or microwave. This hotel needs a little updating.”

May 22, 2009 by Dianne from Green Valley,AZ
Overall Rating: 7

• There was a little patio with a table, two chairs and with a nice view.
• It would be nice to have a little refrigerator.

“It was situated in a nice setting, grassy and hilly, with a lot of trees.”

Jul 22, 2008 by Alicia from Gilbert, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel got rid of the ugly usually dirty bedspread and has wonderful clean soft bedding. sleeping was wonderful.
• The view out our back door could have been delightful, some landscaping would do wonders.

“I liked this hotel and I will go back. They got rid of the dirty ugly bedspread and have clean white comforter and sheets and soft pillows. The room was clean and had not been smoked in and the carpeting and floors were clean as well as the bathroom. the free breakfast in the morning was excellent and the waitresses were fantastic. The fruit was fresh there was an assortment of cereals and fruit juices. The coffee was excellent! I am a simple creature feed me well and give me a clean room to sleep in and I am one happy camper!”

Apr 22, 2008 by Charlotte B. from Sahuarita, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The outdoor setting was beautiful, quite, and pet friendly.

“The staff was very welcoming, out room was comfortable and quite. The patio/sliding glass doors was a plus. Just perfect for a tired traveler. The next morning breakfast was delicious and the waitress was exceptional making sure that everyone was happily satisfied with there breakfast.”

Dec 17, 2007 by Jenny from Novato, CA
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean the room was huge and comfortable, quiet I felt safe and the staff was great, parking was by the room.
• Quiet, roomy, accessible, clean, friendly.

“The room was clean, huge and comfortable, quiet & I felt safe, the staff was great, parking was by the room and I liked that the doors were on the parking lot for easy access rather than in a hallway. It is located on the outside edge of town by the 'Swiss' strip mall shopping ctr.”

Nov 28, 2007 by Jocelyn from Yuma, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Big room, comfortable beds, clean/big bathroom.
• Facade not attractive/well maintained.

“Better choice for the price. Clean, comfortable and well equipped.”

Nov 27, 2007 by Annie from Kaw City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic experience.
• Expensive pet charge.

“Rooms were spacey and had a quaint balcony. They were very clean. Bathroom layout was terrific. When we arrived at check-in, everything was ready, room keys, etc. I had two "adjoining" rooms reserved, but when we got to the rooms, they were actually across the hall from each other. A quick phone call with the nice staff resolved that. The breakfast was a little lacking for such a nice hotel.”

Jul 4, 2007 by Edip from Tucson, AZ
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[8]

• Easy access to the rooms without passing through hallways. Privacy and friendly customer service.
• The table lamps had terrible switches that made it very difficult to turn them on and off. Bathtub faucets had bad design that wasted energy/water.

“The room was huge and it had a frigid fridge, a cute coffee-maker, and an angry microwave. If I was one of those worse cases of spoiled American consumers, I would perhaps complain of not having a doorman with a fake smile or piles of pies to be thrown at my friend's face, when I felt doing so. By my window there was a generous and elegant plum tree; I stole from that tree about two pounds of red sour plums. I did not feel bad about steeling from it, since they were falling down anyway. I think the tree understood my good intentions. Trust me, though I do not claim to be a plum expert, I would pay 5 dollars per pound for such delicious plums. So, if you are there during the pluming season, do not let them fall on their head on the ground and bleed to rotten; collect them! If a few fall down, don't worry consider them as fertilizers for the next season. You can even ask the friendly employee (a few are in their seventies or eighties, by the way) to give you a ladder for the task.”

Nov 12, 2006 by Verna from Concho, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Loved the little patio outside sliding doors and grassy area with trees.
• Would have liked a small frig and micro-wave.

“My husband and I were in town 2 nights to participate in an art show. The motel was quiet, clean and we enjoyed the comp. Breakfast. I would stay there again next year as we live 110 miles north. Only thing I would change is to rearrange chairs so that it would be easier to watch TV without moving them.”

Sep 7, 2006 by Fei from Tucson, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice bathroom and breakfast.
• Room is too small and can hear sound from other room the whole night.

“Good except the noise.”

Jun 7, 2006 by Randy from Matthews, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Big rooms, balcony, and good continental breakfast,
• A bit pricey for the quality, but that's because it was a weekend in the months.

“I was pleasantly surprised at how large the rooms were.”

May 10, 2006 by Margaret from Cottonwod, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• Good hotel centrally located in Payson. Easy to find.
• Beds are just okay. A little on the stiff side.

“Well groomed and clean. Large hotel for the size of the town. Has a nice swimming pool that is well equipped and clean. Generally a pleasant experience.”

Apr 24, 2006 by Elizabeth from Glendale, AZ
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[3]

• It was clean.
• The room was in the back of the building with a back parking lot that was isolated.

“The hotel was clean. The room had no extras. The room was in the back with a isolated parking lot.”

Feb 25, 2006 by Sondra from Concord, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Friendly people.
• Nothing.

“Good location well kept up and a good continental breakfast..”

Nov 16, 2005 by Brad from Mesa, AZ
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[8]

• Clean.
• No hot water in morning very bad.

“No hot water on Sunday morning made the visit unpleasant. Otherwise, clean rooms, nice location, decent continental breakfast. Room walls were thin and could hear conversations in other rooms.”

Sep 28, 2005 by Mary from Glendale, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view from the balcony accompanied by a cool breeze.
• The breakfast left a lot to be desired and we passed it and ate at a diner.

“I would recommend this facility to anyone. It was clean and comfortable. The atmosphere was quiet and peaceful. The shaded courtyard was very pleasant and the cool breeze off of it made our evening delightful.”