User Reviews for Sundial Lodge

Research User Reviews for Sundial Lodge (1-8 of 8)

• Add Your Own Review »

Aug 10, 2009 by John Herbert from Washington, DC
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[10]

• Location, awesome Mountain, very nice outdoor pool and hot tub with heated tiles!
• Elevators were slow.

“Beautiful ski-in ski-out lodging. Year-round outdoor pool and hot tub were terrific. Outdoor grills were easy to use. The kids had a blast. The staff was friendly but slow when given a request. The best part of our stay was this location right on the mountain and in the center of the action. Plan to go again!”

Aug 17, 2007 by Linda from Pleasant Grove, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very quiet, clean and friendly staff
• Very uncomfortable bed. Need to upgrade bed to go with the room.

“We loved the room. It was nicer than we expected. However, the bed was extremely uncomfortable. It was hard and I didn't sleep well for the 4 nights we were there. I would recommend a pillow top mattress.”

Jan 9, 2007 by Kim from Ft. Lauderdale
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Package included two lift tickets and breakfast per day.
• Poor response to housekeeping requests and tiny rooms that we not represented on website.

“Requested several things from housekeeping that never showed up. Garbage disposal was broken and garbage would back up in the sink when the dishwasher was ran. Check in was very disorganized and my room was not ready by the 5 p.m. Promised time. First night there, the hallway was filled with bags of trash and dirty laundry that entire night. Over-priced. Sheets were dirty.”

Jan 9, 2007 by kim from hernani
Overall Rating: 7
Cleanliness:[6] • Staff:[7] •

• Package included daily lift tickets and breakfast for two.
• Housekeeping poor to respond and check-in was ill organized.

“Hard time getting anything requested from housekeeping. Garbage disposal was broken and the disposal would back up when running the dishwasher. Check -in was difficult as room was not ready when promised. No restaurant at the lodge.”

Sep 29, 2005 by Jamie from Logan, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful. The staff was very helpful.
• The blinds in the room were broken.

“I would stay there again.”

Mar 9, 2005 by Caren M. from Atlanta, GA
Overall Rating: 5
Cleanliness:[10] • Staff:[7] • Location:[5]

• Excellent Housekeeping - very clean
• Poor Facility maintenance and bad service

“Extremely overpriced for what you get ($450/nite)- the first room they put us in was a dump with broken fixtures, rattling ventilation and torn pieces of furniture, with a balcony overlooking the dumpster. They were nice enough to move us to a better room. The linens were something you'd see at a Motel 6. The pool and main hot tub were broken the entire time. No valet or bellman on arrival and we had to carry our own luggage. Nowhere to get breakfast until 8 am restaurant service was the poorest I have ever received at a fine dining establishment (which was at the Cabin at the affiliated Grand Summit nearby). We were nickeled-and-dimed at every turn, including paying $5 to briefly check my email, which wasn't even available at our own overpriced hotel!”

Sep 28, 2004 by Linda L. from Provo
Overall Rating: 10

“Great hotel. This hotel doesn't have the fanciest of all rooms available at the Canyons, but the upgraded room (not the regular room) is really beautiful with an incredible kitchen and atmosphere. The staff at Sundial is really great.”

Sep 28, 2004 by Philip L. from Eagle Mountain
Overall Rating: 10

“Very Clean, well kept hotel. Rooms are very comfortable, and nicely decorated. The staff was very helpful and polite. I will stay at the Sundial again. Highly recommended!”