User Reviews for La Quinta Inn Sedona

Research User Reviews for La Quinta Inn Sedona (21-32 of 32)

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Jul 7, 2007 by Germaine from Hayward, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• The location of the hotel was convenient and close to Sedonas key locations.
• The evening front desk personnel gave horrible customer service!

“My stay at the hotel was fine until I received a phone call from the front desk personnel accusing me and my family for making too much noise in the room. I couldn't understand because my wife and kids were watching TV and ready to go to bed. The front desk personnels attitude was very rude and sarcastic and insisted that we were making too much noise and to quiet down. I told him if he had the correct room and he insisted that it was. My wife and I were too tired from our trip from the Grand Canyon to argue, but that alone really ruined our stay in Sedona because we were accused for something that we didn't do. Will report incident to Corporate because the front desk personnel painted a bad picture of La Quintana's customer service.”

Apr 4, 2007 by Angelo from Delmar, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Quiet.
• Said it was in Sedona-actually in Oak Creek.

“Adequate.”

Apr 2, 2007 by Jeff from Queen Creek, AZ
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[5]

• Hotel staff was courteous.
• Bed and pillows very uncomfortable, not enough towels.

“Hotel was very clean but the bed and pillows were terribly uncomfortable. We didn't have enough towels and what towels we did have were very thin and rough. The continental breakfast was no frills, very basic. I doubt we would ever go back.”

Mar 16, 2007 by Jason from Glendale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great breakfast buffet. Well kept.
• Stale cigarette smell in the non smoking room.

“The free breakfast buffet was well kept, great selection of food and friendly staff.”

Jan 2, 2007 by Shannon from Anthem, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice rooms, pool and breakfast.
• Need to update door locks as they do not work properly.

“Family get away in Sedona, needed a nice - cost sensitive place that had a breakfast. Was satisfied with the facility and the breakfast, met our goals for the trip. They really need to get new door locks for the rooms as it was frustrating trying to get the room door open - needed to try minimally 5 times with the key in order to get the door open. Spoke with the front desk and they confirmed it is something they need to look in to.”

Oct 20, 2006 by Charles from Sierra Vista, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The hotel had good atmosphere and the location was nice and easy to get around.
• None.

“It was well worth staying their.”

Aug 3, 2006 by Shee C. from Newport News, VA
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[5]

• Not really.
• N/A

“Only the staff at the reception is not helpful at all. No means no, nothing to discuss about.”

Jul 17, 2006 by Bill from Gilbert, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great continental breakfast.
• Nothing.

“Nice location, clean rooms, and the best continental breakfast I've ever had.”

Jul 7, 2006 by M A. from Munster, IN
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Had a very nice pool.
• Not enough shaded areas to park your car in 100 plus temperatures.

“Convenient to interstate and shopping, nice pool, could be cleaner.”

May 18, 2006 by Cecelia from Morris, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly and helpful staff, and an excellent breakfast.
• Nothing.

“The hotel is located South of Sedona quite a far way from all the action. The staff were helpful and went out of their way to accommodate all of our needs. The hotel was overbooked but they went the extra mile and took the time to rebook us into non-smoking rooms and called me back while I was on the road. This kind of service is really appreciated. The rooms were lovely and cool when we arrived and the hotel was clean and pretty. I would definitely stay there again.”

2 of 2 people found this review helpful.

Apr 7, 2006 by Dora from Upland, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff, the upkeep and the breakfast.
• Due to lack of rooms, I had to stay in a smoking room. I had severe allergies.

“The rooms were clean and spacious. The staff was accommodating even find me a room in a busy time. The continental breakfast provided a great variety of items. I did not leave hungry from breakfast. I doubt that the other higher price hotels in the area would have done better.”

Feb 14, 2006 by Glo from Little Rock, AR
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[7]

• The staff were very friendly.
• The hotel was a bit dated.

“I was traveling alone and was spending just a night there so the hotel met my needs. The hotel rooms are dated and could use a lift had I spent more time I would have selected another location. However the staff were most helpful and very pleasant. Considering the area "Sedona" I think the room met its cost.”

2 of 2 people found this review helpful.