User Reviews for Best Western Inn of Sedona

Research User Reviews for Best Western Inn of Sedona (1-19 of 19)

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Feb 21, 2009 by William from Glendale,AZ
Overall Rating: 10

• Very quiet and away from main road & great breakfast.
• Can't think of anything.

“This hotel is a perfect spot for vacationing in Sedona with your spouse. It's not far from the main shops, but isolated enough to make it feel like you are all alone. It can be very romantic. My wife and I loved the breakfast, too.”

Nov 11, 2008 by Jacquelin from High Point,NC
Overall Rating: 10

• Awesome view, great location!

“Beautiful red rocks view from the terrace. Great variety for breakfast -- very courteous and friendly staff. The room was comfortable and clean.”

Jun 4, 2008 by Leonid from Sunnyvale, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location, breakfast.
• Breakfast room is too small.

“Positive: Convenient quiet location across airport, excellent view, big rooms, car lot close to the door, perfect breakfast Negative: Room was not cleaned during our stay.”

Mar 29, 2008 by April from Sammamish, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great view.
• Walkway outside all rooms; lack of privacy.

“Great views; terraces are nice but not private as they appeared on the listing for the motel.”

Feb 22, 2008 by Curtis from Avondale, AZ
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[7]

• Clean rooms.
• Hotel staff was very unhelpful to fix the room problem.

“The hotel is nice. Talked with hotel staff that was very unhelpful. The mistake was never resolved. Totally ruined my Valentines Day weekend with girlfriend.”

Jul 16, 2006 by Gary from Wildomar, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Unbelievable scenic back drop, great staff service.
• Pool area needs re-model.

“The hotel is located conveniently in the middle of Sedona, easy to find, easy to access. There are multiple restaurants close by, and shops galore. It is really pleasant to stay there and one will find all the inspiration one needs to recharge the batteries. The setting is absolutely gorgeous with red rock formations just out the back side of the room.”

1 of 1 people found this review helpful.

Jul 13, 2006 by Deneen S. from Phoenix, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[5]

• pretty location, laid back.
• Rooms smelt bad, ants on the walls.

“We came in late at night, and the room we stayed in smelt really bad, we were going to try and stay in it anyway but the smell was too stronger The man at the desk gave us another room down stairs which only had a view of the parking lot. That room also had a smell, but not as strong. Hotel told us that the smell in first room was Fabreeze (I have never smelt a Far breeze that smelt like that) the clerk said he was give us a room upstairs with a view the next morning. That never happened. I would have been better off staying at a motel 6 or a dive. I felt cheated.”

1 of 1 people found this review helpful.

May 30, 2006 by Michelle from Buffalo, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[10]

• The view was amazing.
• Room was not clean.

“The location and the view were superb. The room was not particularly clean and it didn't improve. The concierge was extremely helpful. Decent value for the money, but definitely room for improvement.”

Apr 10, 2006 by Lisa from Indianapolis, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[8]

• Price was good, nice gym and hot tub. Views were excellent. Loved the balcony.
• The room was clean but had a the odor of sweat.

“Customer service was just okay.”

Apr 4, 2006 by Ricardo from San Juan, PR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, easy access.
• Room assigned has no view or window, also it was in a dark hallway.

“Nice typical double bed room, clean. well located. Beautiful surrounding area, but none from the first floor.”

Mar 6, 2006 by John from Belleville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Without exception, everything.
• Nothing.

“If you're looking for a conveniently located Sedona hotel with a spectacular view, look no further. This facility is geared toward a comfortable, leisure-oriented environment. Everything works in favor of the traveler who needs a place to retreat and rest after travel or Arizona sight- seeing.”

Oct 18, 2005 by Jenny from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The view was fabulous, free breakfast.
• Had to take my 77 year old mother down 3 steep flights of stairs, no elevator, no rooms higher.

“Location and quality of hotel were excellent. Only problem was our room on the bottom level, 3 flights of stairs, no elevator.”

Sep 19, 2005 by John from Columbus, IN
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[8]

• Continental breakfast, jacuzzi and morning newspaper.
• Access to different levels was difficult.

“Very nice hotel with excellent staff, particularly at the front desk.”

Aug 8, 2005 by Tara from Jupiter, FL
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[9]

“Very misleading info on internet. Rooms are old, extremely shabby, motel 6 in poor condition.”

Aug 4, 2005 by Mary J. from Olathe, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience to all the sightseeing and events we wanted.
• The coffee in the rooms and in the dining rooms was not good. No Taste.

“Excellent in every way (except the coffee).”

Jun 30, 2005 by Linda from Henderson, NV
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[6]

• The pool was pretty nice.

“The Hotel gave us a room overlooking a garage and would do nothing to put us into a room with an actual view of the mountains (a large majority of the rooms do face the mountains). The rooms were standard, boring Motel 6 type unlike other hotels in the area.”

May 14, 2005 by Richard from Holt, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful view, friendly staff, close to hiking trails
• Parking to load/un-load car.

“For anyone visiting the Sedona area this would be a nice centrally located hotel to shopping and hiking. The concierge was very helpful.”

Apr 14, 2005 by Jean
Overall Rating: 7

• Fireplace in lobby.
• Inn is broken up to separate units. Looks like one hotel in photo.

“It is very pleasant. Rooms and beds are comfortable. It is a little more spread out than I would like.”

Feb 27, 2005 by Lorraine B. from New York, NY
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[1]

“This is the worst Best Western Hotel in the United States. Best Western has always proved reliable in all my years of traveling. Not this one. Due to plane delays we were very, very tired when we arrived at this hotel in the beginning of January 2005. Going directly to bed we never noticed that the heater wasn't working and only one light, in the bathroom, operated. Waking at 2 a.m. in a freezing room with no lights was not pleasant. But, it was 2 in the morning. We bundled up, watched TV, and waited for our 7 a.m. depature.”