User Reviews for Marriott Salt Lake City Downtown

Research User Reviews for Marriott Salt Lake City Downtown (1-20 of 428)

• Add Your Own Review »

Oct 23, 2009 by Jody from Fairfax, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location can't be beat.
• Construction makes it a pain to get around, but the hotel can't help that.

“Yes, there's construction next door, but that won't last forever. I've stayed here several times since The Inn at Temple Square closed. Rooms are spotless, staff is very accommodating to special requests. Front desk staff is especially helpful and patient. The hot tub is great in winter -- properly hot after an evening looking at the Temple Square Christmas lights.”

Sep 16, 2009 by Opal from Galesburg,IL
Overall Rating: 10

• The large spacious room with a nice sitting chair.
• No courtesy van to provide transportation to the airport.

“This is a nice hotel. The rooms are beautifully furnished and comfortable. I did not eat at their restaurant as the prices were high. I had expected them to have a courtesy van to the airport but that was not available.”

Aug 10, 2009 by Patty from Portland,OR
Overall Rating: 7

• Nice elegant appearance - great location.
• Had to pay for parking. Unfriendly front desk. No coffee pot.

“Our room's thermostat did not work and was too warm - hotel hallways were nice and cool. There was no coffee pot in the room - had to go downstairs and buy starbuck's. We had to pay for parking in their garage - no other choices as construction was going on. Hotel was very clean and requests were granted.”

Dec 15, 2008 by Camilla from Stansbury Park,UT
Overall Rating: 9

• The room was clean and well furnished.
• I did not like paying so much for parking.

“The staff was friendly and efficient, the rooms were comfortable and clean, & the downtown location is convenient to many restaurants and attractions.”

Dec 10, 2008 by Jer from Roosevelt,UT
Overall Rating: 10

• The bed was exceptionally comfortable.
• The room could have the decor update.

“This is an easy place to get to, construction is going on right next to it but we didn't have any problems resulting from it, I loved having valet parking, it is well worth the $15 if you ask me. The staff was very friendly and professional. The room was very clean, quiet and the bed was so comfortable I even took the sheet off to see what kind of mattress it was.”

Sep 10, 2008 by Janie from Idaho Falls, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good location.
• In construction zone.

“This is a very nice location and facility but this block in SLC is under major construction after a large section of a 2 block area has been form down. I wouldn't stay there again until the construction finished. But it is a nice facility with friendly staff.”

Sep 2, 2008 by Kelly from Winter Garden, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Across the street from convention center, good food, comfortable bed.
• Rooms a little small with two beds.

“I have stayed at this hotel every year for 12 years. Love the helpful staff, friendly lobby, convenient location, good food and comfortable bed. Plus, you can open the window for some fresh mountain air!”

Aug 25, 2008 by Christyne from Scottsdale, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, located in a great area close to good restaurants.
• The construction in front of the hotel.

“Great for family or business traveler.”

Aug 7, 2008 by Joe from Deptford, NJ
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds are amazingly comfortable.
• Lots of convention activity, too noisy.

“This hotel is centrally located in Salt Lake and is your typical Marriott. The large lobby area is well decorated and clean, the Staff is generally professional, and the room is clean. The room is classic, but not chic. Beware if there is a convention in town, the place could be flooded with people and getting into an elevator could be a difficult process.”

Jul 31, 2008 by Robert from Lake Stevens, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location. Excellent dining within walking distance.
• Street construction did not make for easy entrance and departure.

“Excellent.”

Jul 31, 2008 by Charles from Lafayette, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[10]

• Location, very close to the Temple Square Complex.
• They charge for every little extra. Water provided in room at $3.00 per 48 oz., internet 9.95 per 24 hours, on site parking $12-15 per day.

“We found this hotel to be nice, but not as nice as it could have been for the price. The restaurants on site are over-priced for the quality of food and the waiters, hostess, etc were not very good at their job. Also, every little thing is an extra charge here; water in the room, parking, internet, etc. are either extra charges added. I also was over charged for a long distance call which should have been covered by my internet cost, but the desk was less than cooperative and I found haggling over a $13 bill too frustrating to continue with the condescending clerk. So, I would probably not stay there again but it is in a good location and alright for first timers to the city.”

Jul 23, 2008 by Carmen from Rockville, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The linens.
• Hard to find entrance because of construction.

“Great hotel. Could use some updating.”

Jul 12, 2008 by Jason from Idaho Falls, ID
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• Convenient location.
• Getting run down, small room.

“The hotel is in a great location. Fancy lobby but disappointed when arrived at room. For a four star room it was small and getting run down. Excellent pool and exercise area.”

May 30, 2008 by Gary from Chubbuck, ID
Overall Rating: 3
Cleanliness:[8] • Staff:[6] • Location:[7]

• Nice swimming pool.
• The room was extremely small.

“I was upset because they charged me $12 a night for parking. Nothing was ever said about that fee. It was a hidden fee that was never mentioned. I found out when I checked out of the hotel. I wasnt happy about this at all and the hotel employees didnt care what I thought. I will never stay here again.”

May 25, 2008 by Laura from Arvada, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient and clean.
• Room needed some repair, bathroom door chipped, wall paper peeling.

“Nice, clean hotel. Just need to keep up with minor repairs in the rooms.”

May 20, 2008 by Roberta from Brighton, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The bed was the extremely comfortable. Love it!
• There was construction in front of the hotel which may it hard to get to.

“I was greatly impressed by the hotel. I usually stay at Little America or the Grand America and they are fabulous but for the price, I will be staying at the Marriot for future visits to SLC.”

May 8, 2008 by Peggy &. from Baltimore, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• All of the staff was friendly and helpful.
• I liked everything.

“The location of this hotel could not have been better. The times we had questions or needed help the staff was right there. Because of then we were able to get group an on southwest. We highly recommend this hotel.”

May 7, 2008 by Jamie from Winnemucca, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The beds were comfortable.
• Nothing.

“Very nice motel, easy access, clean and comfortable.”

Apr 28, 2008 by Joleen from Dallas, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[6]

• Comfortable bed.
• For a business traveler, I would appreciate free internet access.

“When I entered the assigned room I noticed that the closet door was off of it's track and I was unable to open it. I contacted the front desk and they sent engineering, 1.5 hours later. The second morning of my stay the room above sprung a leak. It was a waterfall in my room between the vanity and the closet. Fortunately I was able to move my shoes before they were damaged. I contacted the front desk and they said, I'll tell engineering. I waited more than an hour, packed my bag and went to the front desk to request a new room. They were accommodating but not apologetic. I ate at both the restaurant and the lounge. Service was slow at both. Most disturbing was the lounge, the two people that were working there had their backs to the customers the entire time I was there. They were busy discussing their schedules and vacations and how to best use their hours. They were loud and it was very unprofessional.”

Apr 7, 2008 by Trina from Menan, ID
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[6]

• Easy access to city offices and restaurants.
• The bed was sunken on the side with the lamp. It seemed worn out from too many people or too heavy people sitting on that side.

“It was nice and as I expected except for the issue with the bed.”

Apr 1, 2008 by Kim from Richfield, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location was great!
• Parking was limited; the bathrooms need to be updated!

“The stay was fine, the room was nice, great beds, and bathrooms need to be updated. The view and big windows were nice. Probably would stay again!”

Mar 29, 2008 by Dan from Green River, WY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The View.
• The Bed was very uncomfortable.

“This Hotel had a very beautiful view of downtown Salt Lake City and of the Wasatch Mountains. But having to pay $12 to park and $10 for high speed internet at a 4 star hotel was a bit ridiculous. I've stayed at other 4 star and 3 star Hotels in downtown Salt Lake and I've had free parking and free high speed internet. Also having a little Generic 25 inch TV in a 4 star I thought was a bit of a hit on this hotel as Little America has 40" plasma screens in their hotels. The beds were soft (if you like that) and overall it was an ok hotel to stay at. I will probably not stay here again in the future because I can pay the same price and get the Jacuzzi suite at the Hampton inn down the street and also a free breakfast and get the same quality of room.”

Mar 21, 2008 by Wendi from Salt Lake City, UT
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[4]

• Enjoyed my snack at the bar.
• Front desk staff were efficient, but not friendly, as I would expect from a 4-star. Room was small.

“I think it's definitely a 3-star. The room was small and in need of a remodel. The whole place is somewhat dated. The front desk staff was efficient, but I wouldn't call them friendly. We enjoyed a bite to eat at the bar, which was quite good. The location could be excellent when the construction next door is finished, but as of now, our view was a gigantic hole. No shopping and not much else to do nearby at the moment.”

Feb 21, 2008 by Ski V. from Arlington, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Modern decor, Starbucks in lobby.
• Put me on construction side without warning, heater broke.

“Great value and location. Modern decor. Starbucks in lobby. They should offer to put you on the quiet side when you check in, however. Construction starts at 5:30 a.m.”

Feb 19, 2008 by Brenda from Twin Falls, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• The fitness/pool area was outstanding and very well kept.
• The room and bathroom were a little small.

“The hotel was very nice and comfortable. The pool/fitness area was outstanding. The only thing that I was not happy with is that when we checked in we were given two double beds, (it was my husband and myself staying at the hotel). The clerk was quite curt when I asked for a king bed saying, "there was no request for a king bed and double was all they had left."”

Feb 13, 2008 by Jeff from Elkhart, IN
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[7]

• Nice bed and pillows.
• They charge you for everything (parking, internet, water, etc.).

“If you want to pay for everything you want to do, then go here. If not, find a Hampton or something that includes something more than towel usage.”

Feb 7, 2008 by Julian from Port Royal, SC
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• There was a Starbucks in the lobby.
• The rooms were small and plain.

“The lobby makes this hotel look like the 4-star hotel I chose. The rooms, however, were ripped from Motel 6.”

Jan 20, 2008 by Carlo from Richardson, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Location, easy to get to, great health club.
• Construction everywhere. kind of a drab hotel.

“If you're going to see the Mormon Temple, You're right across the street. It's the old "Marriott" hotel, been there, done that, but it works.”

Jan 16, 2008 by Josie from Pleasant View, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The restaurant was helpful and allowed us use a private room for a family gathering.
• We had I-phone ear buds stolen while our car was valet parked and will not return our phone calls.

“Great location but Downtown is under construction.”

Jan 1, 2008 by John from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Clean, convenient.
• Nasty night manager.

“Near major attractions in salt lake city. Hotel is well maintained.”

Dec 26, 2007 by Tres from Edmonds, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[7]

• Great shower. Tons of volume and pressure. Consistent temperature.
• Tired. Peeling wallpaper, torn carpet. Small bathroom.

“Well located to the salt palace and the rest of Downtown. Staff is friendly, though some lack professionalism. Facility is tired and in need of major room renovation. Rooms and bathrooms are cramped and somewhat uncomfortable in spite of upgraded linens. Overall, not bad and it met my needs for business travel that didn't require much time in the room. Definitely in the three star range, not four.”

Dec 17, 2007 by Stuart from Cedar City, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendly staff and good location to Downtown.
• Room 1207 toilet not firmly attached to wall. Parking was $12.00 per night.

“Overall good. I don't think its a 4 star place.”

Dec 7, 2007 by Karen from Logan, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Marriott name assures some level above the average.
• This facility is getting very dated and needs an upgrade but will not likely get it anytime soon.

“The Marriott needs some TLC/upgrade in rooms. Really showing its wear. SLC is going thru a major remodeling, so this Hotel will continue to need upgrading until it is not burdened with the NOISE and dirt from nearby construction.”

Aug 31, 2007 by Sytanley from Syracuse, UT
Overall Rating: 2
Cleanliness:[8] • Staff:[4] • Location:[1]

• Very nice rooms.
• Did not warn us of the loud construction around the building.

“The room was very nice. They offered us a complimentary fruit bowl and drinks, but they then forgot to deliver it until late in the evening. They put in a room with a view but forgot to tell us that the loud construction noise would begin at 0700. Not happy with the Marriott.”

Aug 28, 2007 by Susan from Irvine, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great staff, everyone very friendly, fast room service.
• Bathroom was a bit small - had to move furniture to find an outlet to plug my cell phone charger into - unless I wanted to put it in the bathroom.

“I would stay here again. The room service was quick and the food is good - very reasonably priced. Everyone I came in contact with was helpful and very nice. This location is convenient to everything; airport, Temple Square and other must see places in SLC. Clean, towels are soft and fluffy, bed is super comfortable.”

Aug 28, 2007 by Jason from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Comfortable bedding.
• No wireless internet.

“Friendly staff, well lay out, and fast service.”

Aug 28, 2007 by Ronald from Craig, CO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location.
• Parking is too expensive!

“The Marriott hotel has always been a good place to stay. The construction in this area has made this location a bit hard to get to and hard to walk around due to closed sidewalks.”

Aug 19, 2007 by Max from Grantsville, UT
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• When arriving in the rooms fragrance was clean.
• The noise from the bar across the street is went until 12:30 and sounded like it was in our room.

“Greater place to stay in down town SLC. stay there but get a room on the north side of the hotel if you want quite.”

Aug 18, 2007 by Margaret from Manassas, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The pillow top on the bed and the down comforter i.e. duvet.
• Attendant in garage was very unkindly and curt the first time we encountered him.

“It was excellent.”

Jul 21, 2007 by Joseph from Kennett Square, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Great staff.
• Bathroom needs an overall.

“Generally what I expect from a Marriott. Did not provide bill under door. Didn't know I was a Marriott rewards member. Paint peeling from bathroom ceiling and door. View out window was a major construction site. Wife not pleased.”

Jul 2, 2007 by Kelley from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel has the best location and view of any in town.
• There isn't a negative thing I could say about this hotel.

“This is one of my favorite hotels in the world. The staff is international in make-up, which helps to provide the hotel with a high level of class. This hotel has a first class staff.”

Jun 11, 2007 by Greg from Oakland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful room. Great facilities!
• Nothing.

“A great value. Thanks!”

Jun 8, 2007 by Bob from Paradise, UT
Overall Rating: 2
Cleanliness:[9] • Staff:[8] • Location:[5]

• Starbucks, lounge , internet,
• Noise level from construction started @ 5 am & lasted till 7.30 pm.

“Great except for all the construction next door; that is supposed to last for 2 more years.”

May 24, 2007 by Lw from League City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds and linens.
• A/C was not very efficient.

“Top location for most SLC destinations, excluding the ski resorts. Very convenient to downtown area and cultural events. (I went to the opera at the Capitol Theater and a concert at Abravanel Hall as well as walked to two eating spots.)”

Apr 24, 2007 by D from Burke, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Good downtown location, good view of the city.
• Very dated and the main restaurant had a ski lodge motif.

“The hotel is more like a 3.5 star rating, and there is a ton of construction going on around it making parking and leaving difficult. Also, parking is $10-$15 per day in the hotel garage and at times it was full. Nothing like a six block walk to the hotel at 1 am after parking the car to wake you up.”

Mar 12, 2007 by Barry from Grand Forks, ND
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[8]

• Front desk was helpful and friendly.
• Room comfort was poor.

“Restaurant staff was slow and unfriendly. Room quality was poor. Double beds, too soft and not very clean. ”

Jan 25, 2007 by Rae from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Great bed. Down comforters a big plus.
• Location not great.

“Excellent for the value.”

Jan 24, 2007 by Leanne from Cedar City, UT
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• The beds were great!
• The bar was freezing! And the restaurant food was not good.

“The location was perfect for our travels. The convention center is right across the street and the delta center only 2 blocks. So we just parked at the hotel and walked to the events we went up there for.”

Jan 4, 2007 by Amelia from Springville, UT
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The bed was super comfortable and the staff was helpful.
• The room was a little small for my liking, but very clean.

“I would definitely stay in this hotel again. It was very clean and comfortable. It is also located just next to a tax station so it was easy to get around. It is in the middle of it all, just one tax stop away from the gateway mall and within walking distance of temple square.”

Dec 19, 2006 by Jenifer from Provo, UT
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[5]

• We love the comfortable beds.
• We did not get the king size bed we requested.

“Besides our disappointment with 2 double beds, we had a nice time. To make the best of our situation we rearranged the furniture in order to push the beds together. Their beds are always very comfortable and that is one reason we love staying here.”