User Reviews for Camelback Inn A Jw Marriott Resort and Spa

Research User Reviews for Camelback Inn A Jw Marriott Resort and Spa (1-20 of 241)

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Jul 3, 2008 by Dan from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great resort, bungalows, super spa, beautiful surroundings.
• Pool was unspectacular, and limited restaurants.

“Beautiful resort with mountains everywhere. Romantic rooms with impeccable turndown at night and superior customer service.”

Feb 26, 2008 by Christa from Hilliard, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Spa and amenities were wonderful and so was the staff.
• The first room we were placed into was not clean.

“The hotel property was beautiful; the spa was great too! The staff at the hotel were friendly, helpful and willing to go out of their way for each patron. We were placed into a double bed room which was not even clean upon arrival. However, we did ask the next AM to be moved and were moved right away. Overall, the hotel was nice, but I will look for a better deal next time.”

Jan 7, 2008 by Sharon from Torrance, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Absolutely loved the turn-down service!
• Would like for the gym to have longer hours. It did not open early enough and closed to early!

“Enjoyed my stay. Would have liked to utilize the gym more often but could not because of short operating hours.”

Jan 4, 2008 by Ed from New York, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Their heated pool was always open.
• They didn't offer free breakfast.

“The hotel is clean and beautiful with friendly staff all around. There is a constant aroma of mesquite from the many inviting fires thought the resort.”

Jan 3, 2008 by Ricky from Lake St Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice and friendly people.
• None.

“Very clean, friendly, and easy to get around.”

Jan 1, 2008 by Dianna from Hillsboro, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Outstanding staff, rooms was clean and original.
• Fee for wifi.

“Overall we were extremely pleased with this resort. Staff was very friendly and helpful. Rooms were very nice, and had a private feel to them. Even though the resort is undergoing a renovation, we thought the resort was well taken care of and everyone was extraordinarily pleasant.”

Dec 31, 2007 by Arthur from Provo, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Wonderful location and feel.
• It was under construction.

“It was awesome.”

Dec 29, 2007 by Dave from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent spa with great therapists and pool for adults only.
• Locker room staff at the spa was horrible. Loud and disrespectful.

“The facility was under going major reconstruction to the main entrance and restaurant during our stay. Due to open in may 2008 they have done an excellent job relocating guest services and the restaurant. We would highly recommend even during construction.”

Dec 25, 2007 by Misty from Bowie, MD
Overall Rating: 10
Staff:[10] •

• Atmosphere.
• No elevator access for luggage transport for upstairs rooms.

“Unique and surreal!”

Dec 17, 2007 by Steve from Germantown, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the rooms and the service was excellent.
• There was nothing I didn't like.

“I would highly recommend this property and will stay here again!”

Dec 15, 2007 by Gary from Sedona, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was absolutely perfect in every way! Really thrilled with this experience.
• Can't think of anything. Loved it all.

“This is a wonderful hotel. The staff was excellent. The room was spacious and elegant with all the attention to detail one might expect for a 4 star property. We will go back again.”

Dec 15, 2007 by Bill from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Fantastic location, very good comfortable room, great fitness center, another excellent value.
• Room not ready for early check in, front desk female with heavy accent said she'd call me when ready but never did.

“Can't beat the location. Easy access to 24th/camcelback, and only 3 miles to Scottsdale rd. Very comfortable room.”

Dec 13, 2007 by Kelly G. from Coppell, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• What is not to like?
• No heat for the two days I was there.

“Beautiful old property. Rooms are spacious, views of the mountains from the rear. Very upscale property. Would stay here anytime heat or no heat. The management did buy me dinner for compensation. Great place. Highly recommend!”

Dec 6, 2007 by Alana from Pasadena, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• I really liked that although there was construction going on it never disturbed my stay.
• I wish the walls had been a bit more sound proof.

“Although I did not get a chance to explore all of the amenities at the hotel, I have to say I really enjoyed my stay. The room was clean and quaintly southwestern, the grounds were well maintained and the one restaurant I ate at was tasty. I wish that the rooms had been a bit more sound proof as I could sometimes hear people talking and watching TV in the rooms above and next door, and there was a housekeeping closet right outside my door that was often loudly being slammed closed, but I would definitely stay here again. If even just for the friendliness of the staff and for a chance to try that magnificent looking pool and spa.”

Dec 3, 2007 by Chris from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Feels like an oasis yet is in town.
• Nothing.

“Very lovely resort in the heart of Scottsdale, yet feels very secluded. I liked the "understated elegance" atmosphere. Everyone was very friendly, especially at the restaurant. Also appreciated the fact that the fitness room was free, and there was no 25.00 "resort charge" as is very common these days.”

Nov 25, 2007 by Alan from Springville, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The exceptional attentiveness and friendliness of the staff (with only one minor exception).
• Just one unfriendly/abrupt staff member.

“We arrived expecting a reasonably good quality room. What we got far exceeded our expectations. We were warmly welcomed and given a wonderful deluxe room that offered the comforts we have enjoyed in most 5 star hotels/resorts. The staff was friendly and very accommodating, and the food and service were both excellent. We did not have time to enjoy the spa but the pool/Jacuzzi area were very relaxing. The setting was exquisite.”

Nov 23, 2007 by Fredrik from Mckinney, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The most scenic location in phoenix.
• The resort is huge so if you mind walking it could be a problem.

“Top of the line resort at most scenic location in the heart of paradise valley in Scottsdale. Excellent pools and services. Beautiful, clean, and complete rooms. As good as it gets for both families and kick back executives.”

Nov 21, 2007 by Melissa from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] •

• The hotel was very clean, and had a great atmosphere.
• The room was slightly dated but not bad.

“The resort was great. I didn't want to leave. The room was nice and I had a view. I had a large patio and the turndown service was a plus.”

Nov 19, 2007 by Karen from Abbotsford, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• We enjoyed the spa and all the workout facilities along with the restaurant at the spa, the staff were so friendly and the classes were great.
• The pool facility was fabulous but thought you'd have another poolside to enjoy for a change.

“Me and my two daughters were so thrilled with every aspect of the hotel we had a fabulous time and the staff and all the facilities were over and beyond what we expected.”

Nov 18, 2007 by Michael from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable & roomy.
• Somewhat remote, away from stores.

“Awesome hotel! Would definitely recommend for an anniversary night or family with children.”

Nov 18, 2007 by Nancy from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The food and the spa were fabulous.
• Nothing.

“I would recommend this resort to anyone who wants to relax.”

Nov 16, 2007 by Bob from Mckinney, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[3]

• The toilets had the power flush feature. That was the best thing in this hotel.
• No wireless access in the room, could not work from the couch in the room, needed updating.

“This was my 2nd visit to this location. The first time I stayed I was not impressed. I felt like everyone that wanted to help me was more interested in the tip versus actually helping a hotel guest. This 2nd visit was worse. The bed and pillows where uncomfortable and I did not get my request for a king size. The couch was stained that grossed me out. I just couldn't get anyone at the front desk to try and accommodate me or make me feel like I wasn't bothering them. I felt the prices for the amenities was highway robbery. The water pipes in the walls where banging once hot water began to flow for the shower or sink. Starbuck coffee filter in the room was $6.50. A small bag of choc chip cookies was $4.50. A bottle of water was $6.50. I will not stay at this hotel ever again.”

0 of 1 people found this review helpful.

Nov 16, 2007 by Daniel from Torrance, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Overall an expansive of the resort.
• The traffic/speed cameras on Lincoln and thru Scottsdale/paradise valley.

“The camelback inn is a very large, spread out resort with one and two story buildings spread out across the property. Due to the renovation we didn't get to see the lobby or many of the restaurants, which explains why we got the low price we did. The rooms are very roomy and have a refrigerator separate from the mini bar fridge. Some rooms have glass inserts in the showers allowing the sun to filter in a nice touch. Again we didn't get the full resort experience due to the construction, but from what I saw, I would like to return once the renovation is complete.”

Nov 15, 2007 by Patrick from Prescott, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Don't know of any.

“We have stayed at this hotel before and it is always, first rate.”

0 of 1 people found this review helpful.

Nov 15, 2007 by Jack from Chagrin Falls, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff was great.
• Had to change rooms after the first night because of construction noise.

“It was nice, but there was a lot of construction that detracted from the enjoyment.”

Nov 14, 2007 by Christine from Yuma, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very nice bellman. Clean room. Pleasant food, restaurant & great music.
• Can't think of anything.

“I enjoyed my stay. The room was so quiet. The bellman was very polite; the staff was polite and helpful. The food at the restaurant was wonderful and I enjoyed the music and the ambiance on the patio.”

Nov 12, 2007 by Grace from Boca Raton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The scenery and landscaping were gorgeous.
• The spa pizza was dreadful.

“This is a lovely hotel, nestled in the mountains, with imaginative, colorful landscaping that attracts hummingbirds. The room was spacious, the bed very comfortable, the staff extremely courteous and helpful.”

Nov 10, 2007 by Cody from Minneapolis, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was big and they gave us a sundeck too.
• Food was expensive.

“I go to Arizona a lot and this was my first time at this Marriott. I really liked it. The views were great and they gave us a room with a 1000sq. Ft. Sun deck! That really made my day.”

Nov 10, 2007 by John from Centennial, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very nice spa and facilities.
• Not designed for a business traveler.

“The resort has very friendly staff and a great spa and pool. I would definitely take my family back to the resort. The rooms are designed for a resort stay not for a business person looking to get work done from the room.”

Nov 8, 2007 by Dan from Marietta, GA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and beautiful rood.
• Lot of areas closed, pool most restaurants.

“Main lobby closed all restaurants but one closed and main pool closed no bars open at all!”

Oct 30, 2007 by Catherine from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fabulous Scottsdale feeling with gorgeous scenery, great pool, fabulous location and pool. Loved it.
• I don't have a complaint.

“The camelback Marriott is an exceptional experience. Located on the north side of the camelback mountains. It is in a gorgeous, quiet neighborhood with lush, natural landscape. The rooms are extraordinarily comfortable. We will be back. What a treat!”

Oct 29, 2007 by Leslie from Farmington, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff and beautiful resort.
• Due to remodeling, finding the lobby was difficult.

“Camelback is a beautiful resort, I just wish I had more time to enjoy it. I was very private.”

Oct 26, 2007 by Leanne L. from Winchester, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location with excellent buffet breakfast. Pool was wonderful. I had a maternal massage which was excellent.
• One of the staff at the concierge was not very friendly when I asked advice about local drives. However all other staff was great.

“We thoroughly enjoyed our stay at this hotel. The room was spacious and had nice decor. We liked that there was a dock for our i-pods/i-phones so we were able to charge them and listen to music in the room. We do recommend hiring a car if staying in the area more than 3 days as you can try out the local restaurants instead of being limited to just the jack rabbit restaurant for dinner. The pool was great and my 2 year old learnt how to swim on her own for the first time there. We had the buffet breakfast every morning which was wonderful. We ate dinner at a great Japanese restaurant nearby. It's in the shopping/restaurant village area opposite the Hilton on Scottsdale rd. We did drive to the cave creek area but found it pretty boring and touristy. The playground is very average and could do with a few swings and other equipment. I had a maternal massage at the spa which was fabulous and the spa itself was very luxurious.”

Oct 25, 2007 by Thomas from Bakersfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly staff was very helpful and attentive. I got lost and 1 staff member went out of way to help
• Buildings under construction.

“This hotel was just great. Their service was in my estimation outstanding.”

Oct 24, 2007 by Karan from Arlington, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice room, nice pool, beautiful setting.
• Undergoing construction.

“Overall this hotel is very nice. Really spread out and well laid out. There was some construction going on but it didn't really disturb us much. Also, if you don't like to walk make sure you get a room close to the pool or lobby. Each room has a balcony.”

Oct 13, 2007 by Beth from Brandon, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, friendly staff, excellent service in pool, spa, restaurant, and lobby area!
• Nothing! I loved this place and will visit again!

“Camelback inn was great! Beautiful landscape, comfortable beds, spacious rooms, great service, tasty food and drinks. Spa was very nice and very reasonable prices for the services. Overall, this resort was wonderful and I hope to go back and stay there again!”

Oct 10, 2007 by Brendan from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Best hotel fitness center Ive ever visited. Rooms, staff, pool, restaurant were also excellent.
• Downtown Scottsdale and camelback golf course are not within walking distance.

“We thoroughly enjoyed our three night stay at this quality resort hotel. We wished we had stayed longer and plan to visit this resort when we get the chance.”

Oct 10, 2007 by John from Wheatland, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was done perfectly.
• Nothing.

“We invited 22 family members for my wife's birthday party, the oldest was 70, youngest was 4. We all experienced a wonderful time.”

Oct 9, 2007 by Donald from Redondo Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent rooms.
• Too spread out.

“Friendly staff, great rooms, enjoyable food and entertainment.”

Oct 8, 2007 by Michelle from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent customer service.

“This is the best hotel we have ever stayed in. The service was the best!”

Oct 8, 2007 by Myrna from Pgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The setting and luxuriousness of this hotel is unbeatable.

“The rooms were lovely. A private patio was just perfect. The pool area and restaurant are unbeatable.”

Oct 7, 2007 by Roman from Waukesha, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great location and ambiance!
• Hotel is under renovation. Our room was an older room with no renovations that were much needed.

“This is a great hotel however it is going through massive renovations and will be nice once it is done. Our room was charming and wonderful however it was sadly in need of new carpeting and updates. I would definitely stay here again but was disappointed in the quality of the room.”

Oct 5, 2007 by Mike from Minneapolis, MN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Excellent friendly service.
• No retail, restaurants, or gas stations within 15 minutes.

“Great rooms. Staff could not have been better. Very quiet location, nice pool. The main building is being rebuilt at this time, but the small casitas where I stayed were very nice.”

Oct 4, 2007 by Ashwani from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very Clean and courteous staff.
• None.

“I'd take my family to this hotel again. Very comfortable and clean; Great kids and adult activities.”

Oct 3, 2007 by Neil from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was beautiful and clean. Just what you would expect from a Marriott Resort.
• Restaurant great but very expensive.

“Lovely area, great location and clean, comfortable rooms. I would recommend this hotel to anyone.”

1 of 1 people found this review helpful.

Oct 3, 2007 by Mel from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Gorgeous place, despite the construction of the new lobby.
• Expensive internet access, no cell phone reception in the room.

“This resort is gorgeous, with a great pool and friendly staff. The only downside is the 'business' amenities. Maybe because the lobby was under construction, but the 'business room' was a single computer with no seating. Then a bigger problem is lack of cell phone reception in the rooms. We had a mobile and a singular phone with us and neither worked, but if you stepped out it was ok.”

Oct 3, 2007 by Tim from Vancouver, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Romantic setting.
• Need more variety in restaurant menu.

“Had a great time, would go back.”

0 of 1 people found this review helpful.

Oct 3, 2007 by Ron from Hinsdale, IL
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great setting at camelback mountain.
• Rooms where below grade for a JW Marriott.

“This is a JW Marriott in name only. The rooms where dark with low ceilings. Corian counter tops, Formica cabinets and Moen faucets are not the stuff a JW Marriott is made of. The food was also not up to the JW standards. If you go, lower your expectations to a Hilton garden inn that was built 60 years ago.”

Oct 3, 2007 by Beverly from Flagstaff, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice appointments in the room.
• Air conditioner was very cold or just off.

“Camelback inn was beautiful and very comfortable. We enjoyed our stay; room was quiet, luxurious and we felt much pampered.”

Oct 2, 2007 by Maria from Martinez, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was beautifully decorated in southwestern theme. Very clean!
• Things are very spaced out on property. We were able to use our car to get around.

“The room was beautifully decorated and very clean. Very roomy and nice spacious bathroom. Very relaxing area. The only thing, it is really not in walking distance of downtown Scottsdale, but it was very easy to get there with our car and didn't have to worry about parking issues.”