User Reviews for Embassy Suites Hotel Phoenix-Airport at 44th Street

Research User Reviews for Embassy Suites Hotel Phoenix-Airport at 44th Street (1-14 of 14)

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Apr 2, 2009 by lenwood from Fontana,CA
Overall Rating: 9

• The stall was friendly and helpful.
• Nothing.

“The hotel is close to the airport and golf course. Service was excellent and the rooms were great.”

Apr 2, 2009 by Jon from Flagstaff,AZ
Overall Rating: 8

• Breakfast.
• Couldn't switch credit cards at front desk.

“I've always liked Embassy Suites; this one fits the bill, and is up to my expectations.”

Apr 23, 2005 by John from Tucson, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Extremely nice front desk lady.
• Across the street was a seedy neighborhood. No problems though,

“Nice Pool...excellent amenities...happy hour...breakfast...Spa...nice Suite. We also got a great price.”

Apr 22, 2005 by Cindy from Chicago, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[4]

• Huge rooms
• Room facing the busy street

“Large suite on top floor of hotel, free breakfast pool side.”

Apr 19, 2005 by Ray from San Ramon, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was quiet, accomadting and in a central location.
• The breakfast area created a long line to get in because of the grill.

“The hotel is clean, well organized and in a good central location for Phoenix and Scottsdale. The staff is friendly and cordial.”

Apr 10, 2005 by Jack from Simi Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They were extremely friendly
• Line for breakfast was too long

“I was very pleased with the service, the accomodations, and the price. I would use them again.”

Mar 14, 2005 by Tom from North Canton, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Generous free coctail hour. Great cooked to order breakfast.

“Close to airport. Fast van service. Good choice of wine, beers and liquors, plus munchies at free cocktail hour. Many cooked to order hot items for breakfast. Muffins, bagels, etc. were better than most. Grounds and pool were very nice for airport hotel.”

Mar 10, 2005 by Wh from Tacoma, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Spacious and good location for baseball Spring Training
• Some of the front desk staff were not very tactful or well trained

“Great family location; generous breakfast and happy hours; clean and well-maintained. Excellent central location -- near but not AT the airport. Easy on- and off-access to the freeway. Near a number of restaurants and shopping.”

Feb 28, 2005 by Sandra from Olympia, WA
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[4]

• Good location
• Could not sleep at night because of so much traffic noise, was exhausted both days. Also, took over 30 minutes to check in they are under staffed.

“This hotel was under staffed it took over 30 minutes waiting in line to get checked in. Then they couldn't find my reservation immediately, so obviously not an experienced person or their computer system was poor. The room was nice, but I was facing 44th street and did not sleep either night while I was there. This street is so noisy. Their breakfast was okay, but is served outside. I would prefer to have an option, because I get cold real easy.”

Feb 16, 2005 by Nelson from Elk Grove Village, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Breakfast and cocktail hour
• Shuttle bus service is not 24 hour available

“Excellently located”

Jan 31, 2005 by Robert from Gravois Mills, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• The location was great. We had an overnight stay at the airport and the hotel was very handy.
• Since we didn't have a car there wasn't much in the area to walk to.

“Located very near the airport. Very nice cocktail hour and we enjoyed the free breakfast.”

Jan 24, 2005 by Henk from Tucson, AZ
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[8]

• Free made to order breakfast
• Requested two double and were give 1 king, moved to 2 double non smoke, had been smoked in, moved back to a king. Skateboarders had rule of Hotel.

“With all the problems we had for a two night stay, I would not have chosen this particular hotel. There were several Hockey teams staying at the hotel during our stay the young kids were very unruly and had no parent supervision. We complained about the noise, skateboarding on the walkways and the messes that were left. Management was slow to react to the complaints.”

Jan 24, 2005 by John from West Sayville, NY
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[6]

• Proximity to airport
• Very bad part of town. Was not a 3-star" property"

“I was looking for a 3 star property in the Phoenix area. This Embassy Suites would be a marginal 1.5 star in my opinion. Relative to other hotels I've stayed in within the Phoenix area, this hotel felt and looked cheap.”

Jan 18, 2005 by Michael from Canton, MI
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[7]

“ My sliding door did not work, my TV was not hooked up in the bedroom, and the shower control did not have cold water. It ranged from really warm to buring. It was barely cool enough to shower with out burning yourself. For these reasons I had to have maintenance come to my room three times. The TV in the bedroom disconected after after a few days. After waiting three hours for maintenance I hooked the cable back up myself. Also, one three occasions on different days I called for fans that they offered and never received one. All in all I guess they made sure the quality of my service matched the different price that I paid. ”