User Reviews for Residence Inn Phoenix Airport

Research User Reviews for Residence Inn Phoenix Airport (1-20 of 58)

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Apr 1, 2009 by Nathan from Gallup,NM
Overall Rating: 9

• The comfort and view of the room.

“Very nice place to stay, great rooms and great staff.”

Feb 26, 2009 by John from Broomfield,CO
Overall Rating: 5

• The staff did their job.
• The parking was expansive.

“This place is for downtown use only.”

Feb 20, 2009 by Lynne from Pearce,AZ
Overall Rating: 10

• The room was very quiet, the bed comfortable.
• Nothing.

“This hotel is located close enough to the airport to be convenient, but was very quiet. The staff was very friendly and helpful.”

Dec 22, 2008 by Jim from Lake Mary,FL
Overall Rating: 8

• Close to the airport.
• Not enough places to dine close to this hotel.

“I would stay again, but would plan better for meals”

Nov 26, 2008 by Rick from Suwanee,GA
Overall Rating: 8

• The room was spacious and very clean.
• No complaints.

“Great location near the Airport. Clean and spacious rooms, comfortable beds - would definitely recommend.”

Nov 15, 2008 by Veronica from Grand Junction,CO
Overall Rating: 10

• Clean, close to airport, comfortable.

“This was fabulous. Very clean, very comfortable, and the best free breakfast bar I have ever been to.”

Nov 12, 2008 by Jacquelin from High Point,NC
Overall Rating: 9

• Enjoyed evening reception and am breakfast.

“Friendly, helpful staff. Clean and comfortable room. Great breakfast selection. Close to airport, shopping and downtown. Excellent value for $$'s spent. Would definitely stay there again.”

Nov 11, 2008 by Daymond from Pensacola,FL
Overall Rating: 9

• Location close to the airport with full shuttle service.

“Excellent service and comfortable room.”

Oct 4, 2008 by Roxann
Overall Rating: 10

• The hotel had everything a person would need. Bed was comfortable, nice kitchen.

“This is a very nice hotel. We arrived in the afternoon and ate at the buffet. We ate the buffet for breakfast the next morning. The room was very comfortable, beds included. It was an overall excellent stay.”

Sep 6, 2008 by Shing from Chinle, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location to shopping and airport.

“The room is spacious and comfortable and the hot breakfast is especially delightful. The convenient location to the airport definitely makes this hotel ideal for business travelers.”

Jul 25, 2008 by John from Saddlebrooke, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Courteous front desk and adequate "comp" breakfast.
• Complex layout.

“Great location and good price for the accommodations.”

Oct 18, 2005 by Sam from Edmonton, Alberta
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• People, food, comforts.
• Nothing.

“This hotel is wonderful. It's close to Phoenix Airport. The staff are very friendly and helpful. The rooms are fantastic. The beds are very comfortable, with 4 soft pillows. It was hard to get out of bed! There is a couch and a day-bed as well. And a kitchen suite with fridge, stove top and all kitchen items included, even a dishwasher. Great for long stays. The hotel has free breakfast and light dinner so you don't really need to cook anyway. Wednesday nights they have a free BBQ with hamburgers & hot dogs. I was there on a course in Tempe so it felt like home. Highly recommended property.”

2 of 2 people found this review helpful.

Jun 28, 2005 by Amanda
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Really nice hotel and I thoroughly enjoyed my stay. It was extremely close to the airport which was ideal for me because I'm a business traveler, and it was also very convenient to have the free shuttle service to and from the airport. Clean and decent sized rooms with friendly staff. Im sure I'll be staying there again. ”

1 of 1 people found this review helpful.

May 31, 2005 by Brenda from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great Room, soft bed, huge and tasty FREE breakfast buffet.

“This was the best hotel we stayed in, the rooms are suites, the location is close to the airport, plently of room (lighted lot) to leave your vehicle (we left it for 10 days), good security, friendly and knowledgable staff, small but nice workout room, nice pool. The breakfast buffet was incredible, and it was free. This hotel spoiled us, and set the bar too high for the rest we visited.”

1 of 1 people found this review helpful.

May 25, 2005 by Maggie from Mountville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was close to the airport & major routes & had an excellent breakfast buffet.

“Conveniently close to airport & major routes.Excellent buffet breakfast & service.Beautiful landscaping.Excellent facilities. Pool/fitness/courts.clean spacious rooms with all the conveniences of home.”

May 20, 2005 by Kristi from Downers Grove, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• The hot breakfast and social hour are great!
• The beds and pillow were uncomfortable but they are remodeling.

“This was a great hotel with a great and friendly staff. The hot breakfast was unbelievable. The pool is open 24 hours which is awesome to be able to use! I highly recommend this hotel.”

May 14, 2005 by Gu from Salem, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The breakfast exceeds my expectation.

“Clean and very convenient location. Very good Chinese restaurants just across the street. The breakfast at the hotel is fantastic.”

May 12, 2005 by Nick from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient to airport, good breakfast

“Nice suites hotel close to airport with great breakfast.”

May 10, 2005 by Joy from Yakima, WA
Overall Rating: 9
Cleanliness:[7] • Location:[6]

• Excellent place for the price; complimentary continental breakfast was excellent.
• Room had faint tobacco odor

“Very nice place for the price we paid. The kitchen was bigger than some condos we've stayed at through our time-share plan.”

May 10, 2005 by Ali from Auburn, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Besides cleanliness, friendly staff & location it provided excellent complementary breakfasts & social evenings with BBQ's & food.

“Conveniently located from the airport and major freeways of Phoenix. It is very clean & the staff are extremely helpful. This hotel has all the amenities you need whether you stay for a short or longer period.”

May 10, 2005 by Jill from Schaumburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large Clean Suite and Great Breakfast

“Close to the airport, very clean, large suite, great hot breakfast included! The hotel's shuttle picked us up very fast.”

May 7, 2005 by Clare from San Francisco, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[8]

• big rooms

“Great place, convenient to airport”

May 4, 2005 by Donna T. from Liberty, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were over all very with this hotel. Thanks for the opportunmity to stay there.
• Nothing comes to mind.

“Great service.Great area.Great room.Great breakfast.”

Apr 27, 2005 by Tom from Fountain Valley, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Excellent location, right off the highway.
• Uncomfortable sofa bed.

“A very nice suite-type hotel. The kitchen of the room was nicely appointed. The room had one bed and a sofa bed, which was quite uncomfortable. Wireless internet access was complimentary, and worked well. Unlike many residence type hotels, housekeeping service was provided daily. The staff was competent and very friendly.”

Apr 27, 2005 by Jed B. from St. Anne, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was family oriented!

“The staff was great!! They even let us check in early since we were in Phoenix before check-in time. The room was great!! There was a kitchenette and living room area which came in handy with a baby. They even have a laundry room/service, grocery service, hot breakfast daily, and weekday get together. Great place to stay.”

Apr 20, 2005 by Diana from Huntington Beach, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• I liked having space for 3 people. The breakfast was really great! Having a kitchen was helpful.
• There wasn't anything I disliked. We had a good time.

“I had expected for our room to have a separate bedroom, but I really didn't know the set up of the Marriott Residence Inn. I hadn't stayed at one. I thought it might be like an Embassy Suites, which have a walled off bedroom. It really wasn't a problem, however. We had a daybed in the living room area and my son was able to sleep there. A bed would have been nicer, but we thought we had gotten such a good bargain that I can't complain. ”

Apr 20, 2005 by Kari from Tucson, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely courteous

“This hotel is very clean, staff is extremely courteous. The complimentary breakfast is very good.”

Apr 19, 2005 by Jeff from Lakewood, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• there was a free breakfast buffet
• none

“this is a great hotel to stay at if you are flying in to the airport. it is centrally located to freeways, and it is clean”

Apr 18, 2005 by Cathy from Aiea, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Breakfast was good,kitchen & amenities a plus,priced right !
• shower towels didn't smell good.

“Great hotel overall. Staff was helpful and friendly and amenities were excellent. ”

Apr 18, 2005 by Teri from Overgaard, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• very easy access to airport only 1 min. away and free shuttle
• there was nothing I did not like

“great hotel very clean big rooms good continental breakfast and very easy to find location and only 1 minute to airport with free shuttle service”

Apr 15, 2005 by Jamie from St. George, UT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Fabulous hot breakfast bar!
• Room was a little older than I was expecting.

“It was a great deal and the breakfast was impressive. It was clean and had a friendly staff. Thanks.”

Apr 12, 2005 by dan k. from scottsdale
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• location, service
• none

“I was traveling and my flight had been cancelled so I had to spend a night near the airport. Since I was familiar with the area I knew I wanted to stay here at the Residence Inn Phoenix Airport. It's really close to the airport and it's like a home away from home. Plus they offer free transportation to and from the airport so I didn't need to worry about catching my flight the next day because I knew I could depend on the hotel's service to get me to the airport on time.”

1 of 1 people found this review helpful.

Mar 23, 2005 by janet s. from myrtle beach, sc
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• beautiful guest rooms, nice and friendly staff

“This hotel provided me with the home away from home feeling. I was on a business trip for the week and opposed to going out to eat every night for dinner, Id rather prepare something like at home and I was able to because the guest rooms come standard with a fully equipped kitchen. With free wireless hi-speed internet I was able to use my laptop to check my email and lastly I was still able to work out with the use of the hotels exercise room. A bonus that I don't have at home was using the hotels whirlpool!”

Mar 17, 2005 by James from Rushford, MN
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• They upgraded us into a suite.
• Nothing

“The hotel was great. The best facility I have stayed at.”

Mar 16, 2005 by Michelle from La Mesa, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very helpful and friendly staff.
• The tatooed shirtless man in the stairwell at midnight.

“We were very pleased! Clean, roomy, great breakfast, great service, great price.”

Mar 11, 2005 by Sue from Bemidji, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• We really enjoyed the wonderful hot bar breakfast in the mornings. The suite was wonderful and met all of our needs. I would highly recommend it.
• The hotel was fantastic and I don't have any dislikes.

“Right from the beginning as we were greeted, we knew we were going to have a special experience. The suite was beyond our expectation and we experienced quiet, comfortable surroundings. We thank them for making our travel experience such a positive one.”

1 of 1 people found this review helpful.

Mar 10, 2005 by Paul from Vienna, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

“Clean, comfortable, quiet...perfect for business travel.”

Mar 4, 2005 by Victoria from Nutrioso, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great breakfast, kitchenette was great ice in our room, room clean, nice.
• 0

“0”

Feb 26, 2005 by Michelle from Kent, WA
Overall Rating: 10
Cleanliness:[8] • Staff:[4] • Location:[8]

• I like the suite rooms!! Full kitchen was great and they even provided micro popcorn!
• The bedding was at best second rate. The sleeper sofa was horrible, but we had to use it!

“It was a nice place to stay but the breakfast was not out late enough. 8:30 is too early for most people on vacation" 9:00am would have been much more reasonable. Unfortunately there wasn't enough food either. If you know there is a soccer tournament and your hotel has 3 boys/men's teams staying you will need more food to accommodate the rest of the guests."”

Feb 23, 2005 by David from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Breakfast, location
• very busy for not a holiday weekend ..I think this is some kind of party place

“It was a nice hotel and the employees were friendly”

Feb 22, 2005 by Tracie from Bagdad, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Residence Inn was very clean, spacious, and above our expectations. A+++

“I would highly recommend this hotel to anyone, especially for a family with children. There was plenty of room and it was quite comfortable. Also, the complimentary breakfast was better than any other hotel we have stayed at before. Also, the staff was courteous and welcoming.”

Feb 19, 2005 by Francisco from Oak Harbor, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Free breakfast buffet. Free high speed internet.
• Queen bed and sofa sleeper only. No twin bed option.

“Very clean hotel. Free wireless internet. Free breakfast buffet. Staff was friendly and helpful. I would stay here again.”

Feb 16, 2005 by Mike from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breakfast.
• Our building was not connected to the front desk. Bad timing since it was raining very hard.

“I like it. The air conditioner didn't seem to work right. Overall, I will stay there again.”

Feb 16, 2005 by Jessica from Clarkdale, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Huge, clean, quiet, comfortable room.

“I put in for a one star hotel, and got upgraded to a 2.5 star. This hotel far exceeded my expectations for even a 2.5 star hotel. The room was huge, it was clean, bed was comfortable, it was quiet, and the free breakfast was substantial. Very great experience.”

Feb 16, 2005 by Hakan from Redlands, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Free Internet, friendly staff, spacious rooms.
• Location on a busy street next to the airport

“Very nice motel with all the conveniences.”

Feb 16, 2005 by Cheryl from Sedona, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• southwest decoration of room
• everything was fine

“An excellent stay at this hotel. Reasonable price and very tasty breakfast made for a great weekend. I will return again.”

Feb 15, 2005 by Julie from Snowflake, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[4] • Location:[10]

• Great value for the price
• Desk clerk was condescending at check-in

“The room was larger than expected. I loved the pull out sofa, which was perfect for our kids. The bed was very comfortable, and I loved the size of the kitchen. Everything was clean, and the free high speed internet access was a nice surprise. This was definitely nicer than any other 2.5 star hotel, where we've stayed.”

Feb 9, 2005 by Bob from Toledo, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It would take more than 20 words everything was excellent!

“Great location, convenient to major highways, friendly staff, excellent breakfast buffet, very clean.”

1 of 1 people found this review helpful.

Jan 27, 2005 by Mark from Milwaukee, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location & price great.
• Neighborhood seemed slightly shady

“Very pleasant late night staff checked us in efficiently and offered choices in terms of accomodation. Nice breakfast buffet.”

Jan 27, 2005 by Kathy from Golden Valley, AZ
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• Very nice and clean
• Staff member VERY RUDE and discourteous.

“The hotel is very nice however, some of the staff is of poor quality and experience. Would probably not use this hotel again.”