User Reviews for Red Lion Colonial Hotel Helena

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Jul 9, 2007 by Jeanne from Whitefish, MT
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• The outdoor pool was very enjoyable with temperatures of 100 F.
• The registration was not correct, and we had to move to a different room.

“It was very nice, but very empty. We were satisfied with our stay.”

Jun 8, 2007 by Nate from Polson, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• The Red Lion is a great hotel with generous well apportioned rooms.
• It is not super convenient to the freeway off ramp, but it's not so hard to find.

“The Red Lion is one of my favorite places to stay for a reasonable price. The rooms are nice and clean with a little touch of class compared to other hotels within the same classification. My family loves the indoor and outdoor pool area.”

Jun 5, 2007 by Jayne from Taber, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was convenient, clean and spacious with staff that was friendly, professional and accommodating.
• It was all good.

“The red lion handled my reservation professionally and efficiently from when I called to request a room with 2 beds to the late check out that we required. The hotel itself is tastefully decorated and spacious both in the lobby and including the actual room. Everything was clean. The bonus of having bath & body works soaps and shampoos etc was a treat. The kids enjoyed the indoor and outdoor pool and we enjoyed being close enough to the pool to supervise. It was a great stay!”

Jun 2, 2007 by Kurt from Winnemucca, NV
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[7]

• Very comfortable beds.
• Cable TV selection is limited.

“Overall, the Red Lion Colonial Hotel in Helena is a great place to stay, and it is the only full service hotel in town.”

Jun 2, 2007 by Warren O. from Florence, MT
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• Clean, easy parking, comfortable room.
• Hot tub was not hot, No continental breakfast.

“Nice place but I don't travel much and We really looked forward to soaking in their hot tub and it wasn't hot (Luke warm because they had just cleaned it?) so that kind of ruined our stay there. We don't eat much and most motels have a small continental breakfast but they only offer a full scale restaurant. A bagel and juice would have been nice. Not really interested in staying there again. Wasn't bad, just not good for us.”

May 21, 2007 by Sandy from Elko, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Great pool, kids loved the staircase and it was quiet at night!
• The location was a little awkward to get to.

“Overall a great hotel for both business and families. I'd stay again.”

May 18, 2007 by Todd from Eau Claire, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• It was very clean and comfortable with very spacious rooms.
• The location could have been a little more central.

“The Red Lion exceeded our expectations and then some. We were thrilled after a long day on the road to reach this comfortable refuge.”

May 8, 2007 by Gary from Laurel, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Love the staircase and the smelly soap.
• Key cards didn't work well.

“Great place to stay and the staff is accommodating for special needs.”

Mar 16, 2007 by Kim from Belgrade, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lots of pillows, decorated nicely. Quality soaps. Good tea.
• Everything met my expectations and beyond.

“Hotel staff was very pleasant and accommodating. Dinner in the restaurant was very good. The above average toiletries in the room were nice. 4 pillows for a queen bed was a nice treat. Pool area was clean and inviting. Can't wait to stay there again.”

Feb 22, 2007 by Colleen from Spirit Lake, ID
Overall Rating: 7
Cleanliness:[7] • Staff:[1] • Location:[8]

• The pool and exercise room were open 24 hours comfortable beds.
• Staff not helpful in meeting my request for 2 beds.

“Clean room, noisy in morning due to construction outside room window of hotel rooms, nice 24 hour pool and fitness room facilities.”

Feb 10, 2007 by Kim from Grangeville, ID
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[8]

• I enjoyed the comfortable beds, and the pool and hot tub.
• The lady that checked us in was very sick with a cold and should have taken the day off- it was gross.

“I would stay at this hotel again, it was clean, quiet and easy to find. I enjoyed the atmosphere and the amenities that were available. ”

Jan 2, 2007 by Kurt from Winnemucca, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Excellent bedding, lounge staff was amazing.
• Main pool is heated yet feels slightly cooler than room temp.

“Overall, this is the best full service hotel in Helena MontaNA Rooms are plentiful and comfortable, especially the beds which have excellent mattresses and extra pillows. Internet access, indoor and outdoor pools plus hot tub and exercise room, restaurant and lounge, great for families and business travelers. Why pay more to stay somewhere else and get fewer amenities.”

Dec 15, 2006 by Kim from Belgrade, MT
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[5]

• The mattress was comfortable.
• No hot water at 9:00pm.

“The normal rate they charge for their rooms is undeserved. There was no hot water at 9:00pm for a shower. Other restaurants give at least a snack for breakfast, they want you to go into their restaurant and pay even more. The girls at the desk seem to hate their jobs. I feel they need to lower their price by $20 for this.”

Dec 4, 2006 by Laura from Great Falls, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• We love the rooms and the pool & hot tub.
• Hallways are really cold.

“They have a very relaxing and comfortable environment, a great breakfast burrito.”

Nov 15, 2006 by Chris from Missoula, MT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• Nice room, clean, quiet, easy parking.
• No computers, restaurant service was slow, but food was good.

“Room was clean and comfortable. Service was good. Restaurant service was slow. Easy to find. Convenient parking. Nice pool, hot tub and weight room.”

Nov 1, 2006 by Debbie from Bozeman, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were great!
• I need espresso in the mornings and the hut was closed across the street.

“It was very comfortable had all the amenities I like and the rooms were large.”

Sep 26, 2006 by John from Cedar Rapids, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Beds and shower were far above average.
• A little difficult to get to.

“This is one of the very best hotels that I have stayed at.”

Sep 20, 2006 by Heather from Lethbridge, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very Clean and Quiet.
• Nothing

“This was the perfect stay for us on our vacation.”

Sep 14, 2006 by Debbie from Dalton Gardens, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Recently remodeled interior.
• Exterior appearance is Dated.

“We've stayed here past 4 yrs each September and have been consistently happy with the quality of the hotel.”

Sep 9, 2006 by Ginger from San Angelo, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very spacious room, comfortable bed.
• Location on the interstate, a mile or so from downtown.

“The Red Lion Colonial in Helena greatly exceeded our expectations for a two-star accommodation. The spacious room had wireless, a microwave and small refrigerator. The staff was friendly, efficient and helpful. We wish every three-star hotel were this nice.”

Aug 31, 2006 by Roy from Deer Park, NY
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[8]

• Good location, attractive facilities, friendly staff
• Breakfast was expensive, and although the staff was friendly , they were mis-informed about some tourist options.

“N/A”

Aug 10, 2006 by Carolyn from Melbourne, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The pillows were very soft and comfortable and the room smelled like balsam fir, very nice.
• The man a the desk was reading a book and did not even look up to say hello.

“Clean, comfortable, attractive.”

Jul 27, 2006 by Byron from Twin Bridges, MT
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[6]

• It is very well kept.
• Food service was marginal.

“The bar needs some warmer people and activity.”

Jul 20, 2006 by Annelle from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The 24 hr indoor pool & hot tub.
• The tiniest elevator in the world/barely fit luggage cart.

“Great hotel. All 3 of us enjoyed the pool/hot tub. The elevator was really small. The luggage cart barely fit. The beds were terrific, firm but soft.”

Jul 11, 2006 by Lesli from Kaysville, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It has been newly renovated--it was a beautiful hotel. We also loved the pillow top mattresses--very nice!!!
• No continental breakfast.

“The Red Lion in Helena was a beautiful hotel. We were very pleasantly surprised at the very high quality furnishings. We felt like we were staying in a very expensive hotel. I would definitely recommend a Red Lion hotel to anyone looking for a place to stay--it was a great experience for us. ”

Jul 5, 2006 by Jamie from Green Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious rooms, pool, whirlpool, workout room, free paper.
• Outside of the building is clean, but just not decorative.

“Great place.”

Jun 12, 2006 by James from Billings, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[6]

• Very comfortable bed with 4 pillows and a roomy bathroom.
• Confusing to get to the hotel from the interstate.

“Located close to major highways, this hotel has very comfortable rooms with beds and linens. ”

May 10, 2006 by Patti from Missoula, MT
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[7]

• The rooms are very clean.
• Restaurant food was bad - both times we stayed. Pool area not clean.

“This hotel is for a night or two stay when spending most of your time out and about. Guests should be encouraged to eat meals elsewhere. The front desk staff seem preoccupied and not very customer service oriented. The restaurant staff is much the same. The rooms are spacious and very clean. The shampoos, soaps and lotions are Bath & Body works brand and are very nice. The pool & spa area looks shabby and not well kept.”

Apr 25, 2006 by Daniel from Yakima, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Free wireless Internet and indoor pool.
• No Cont. Breakfast.

“Hotel was very clean, staff very friendly, location not the easiest to get to because of one way streets. But overall I would stay there again without hesitation. Very nice rooms!”

Apr 20, 2006 by Deanna from Kalispell, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very comfortable beds, liked having 4 pillows per bed.
• One mid-morning hot tub temp. was too low.

“Good location, easy to locate, exceptionally clean rooms, very nice & comfortable decor, excellent value, pool area well kept, helpful staff.”

Apr 18, 2006 by Leland from Driggs, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Restaurant was quick and the food delicious, pool area open, clean, spacious.
• Location was a bit tricky.

“Highly recommended a pleasant surprise at the end of a long drive.”

Apr 17, 2006 by Mark from Twin Falls, ID
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• The hotel was clean and the beds are very comfortable.
• It was located away from the downtown area and not many restaurants very close.

“The motel was very inexpensive compared to other motels we priced. It's a nice place to stay. It has a hot tub, pool, and work out room that we enjoyed. It also has a nice lounge and restaurant to eat in.”

Mar 31, 2006 by Douglas G. from Missoula, MT
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• The wake up calls were handled well. Very comfortable beds.
• There is a charge for the business center. There was no internet Hookups in the rooms.

“The Red Lion Hotel in Helena is a comfortable hotel that is conveniently located. It serves many layers of the hotel market including major conventions, families and the business traveler. For the individual business traveler, rooms feature a larger than typical desk with a very upscale office type desk chair. The hotel evidently has problems with the reservations department. I was shocked to find there was a charge for the business center. This seemed to me very unfriendly to business travelers. There was no obvious Internet hook up available in the guest rooms. The hotel, however, met my basic needs and I would stay there again.”

Dec 13, 2005 by H. C. from Bozeman, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent comfortable bed!! beautiful furniture.
• Pillows were too full, therefore hard to sleep on.

“Very nice, comfortable, coffee in room, very good bed comfort, excellent furnishings.”

Nov 8, 2005 by Michael from Shelby, MT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very courteous and the facility is excellent.
• I don't like the window blower heaters going all night. Very annoying.

“I'm not a critic, but the hotel is very nice, and well kept, and offers all the amenities.”

Oct 13, 2005 by Russ from Vancouver, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room layout.
• The long walk to the rear rooms.

“Pleasant and quiet. Highly recommended.”

Oct 6, 2005 by Lisa from Coeur Dalene, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Beds were great! Nice room with good lighting. Bar had good drinks at reasonable price.
• It's a tricky turn off to hotel if you don't know where you are going.

“This was an excellent hotel for the price. The bed was very comfortable. It has a restaurant and bar in the hotel and the staff was helpful. Hallways were kept clean and my room and bathroom were a comfortable size. I will stay there again. Several of my friends stayed there and they also had good experiences.”

Sep 1, 2005 by Susan from Cisco, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• very clean - extremely comfortable high quality bed - lots of parking
• very poor restaurant on site - very difficult location to get to from the interstate

“I would highly recommend this hotel. This was absolutely the most comfortable bed I have ever slept in anywhere, my own home included! I took a peak at the label for future reference. The hotel was very clean and the staff friendly and helpful. Huge parking lot which was helpful to me because I was pulling a trailer.”

Aug 31, 2005 by Michael from Bozeman, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The hotel is still in very good condition, both inside and the landscape.
• Did not see anything we disliked.

“I managed the supper club & resteraunt in the early seventies and I would like to say...everything is still like it was back then. It has been well maintained and modernized as needed. I would recommend it to everyone.”

Jun 19, 2005 by Randy from Billings, MT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Walk out room to pool
• Wish it was in historic district

“Nice to stay, my dog enjoyed it too!”

Jun 3, 2005 by Marcia from Rapid City, SD
Overall Rating: 10
Cleanliness:[9] • Staff:[6] • Location:[8]

• Very quiet and clean rooms - newly updated rooms.
• Very few people around - concerned about safety.

“Very clean, updated rooms. Excellent buy for the price.”

May 19, 2005 by Timothy J. from Bountiful, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The bed was very comfortable.
• The fitness equipment was outdated and not working properly

“The Red Lion Hotel in Helena, MT was conveniently located just off of the interstate. I found my room very clean and the bed was extremely comfortable. However, like most Red Lion Hotels that I stay in, the fitness equipment was outdated and not working properly.”

May 13, 2005 by Gary from Laurel, MT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The spa is great!
• No free breakfast.

“The rooms are good sized. All the furnishings are relatively new & good shape. We had some people with disabilities. The staff and room were great for them.”

Feb 9, 2005 by Michael from Shelby, MT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pleasant atmosphere, congenial staff
• Everything was fine. Was not that impressed with breaakfast although the service was excellent.

“The Red Lion is a well established motel and convention center and a very nice place to stay. The beds are comfortable and the rooms clean. Would reccommend it to anyone.”

Jan 4, 2005 by Mark from Salem, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool was very nice and the kids loved that.
• The restaurant prices were a little high.

“I thought that this motel was great and would have actually thought that it would have been rated higher.”

Dec 19, 2004 by Gary L. from Billings
Overall Rating: 10

“Our hotel was excellent and the hotel staff were friendly and courteous. ”

Dec 19, 2004 by Richard G. from Milwaukee
Overall Rating: 9

“The hotel was very quiet, clean and beautifully decorated for the Christmas season. We enjoyed a much needed rest from our traveling and we were helped with everything we asked by the courteous staff at Red Lion.”

Dec 7, 2004 by Phillip M. from Anaconda
Overall Rating: 9

“The motel was very clean and beautifully decorated for Christmas especially the main lobby. My wife was impressed and loved the color scheme in the room. We were also able to enjoy the pool late in the evening since it did not close until late.”

Oct 12, 2004 by
Overall Rating: 5

“The hotel was old and the bathrooms in disrepair, but overall was a great value for what we paid. I would stay at this hotel for this price again.”

Sep 26, 2004 by Gary H. from Big Sandy
Overall Rating: 10

“We have stayed at the Red Lion Colonial several times. It is always quiet, clean, and reliable. The staff is great. We always enjoy the jacuzzi, pool, and exercise room.”