User Reviews for Best Western High Country Inn

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Apr 2, 2008 by Sherri from Hinckley, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very clean.
• Hard pillow.

“Very nice. I would stay again.”

Feb 21, 2008 by Terrie from Benicia, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Good restaurant on site.
• Could hear the trains blasting by outside.

“Near the freeway, adequate room. Nothing special.”

Feb 17, 2008 by Don from New Lisbon, WY
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly and efficient staff with a nice reception area including internet.
• Beds very uncomfortable.

“Best Western High Country is conveniently accessible to main roads and Interstate. Even so, we found it quiet and also clean. The only drawback was that the beds in our unit most definitely need replacing.”

Jan 16, 2008 by Gary from Rexburg, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[1] • Location:[10]

• Very nicely kept up.

“Hotel was great. Then when we checked out they charged us a wrong amount for an extra day and we had to call management from our home to straighten it out because reception didn't know how to fix it.”

Jan 2, 2008 by Brenda from Mckinnon, WY
Overall Rating: 4
Cleanliness:[1] • Staff:[7] • Location:[8]

• Get updated heat in the rooms.
• No heat.

“I don't need to. We froze to death.”

Dec 18, 2007 by Rod from Vernal, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very well decorated, and easy to locate.
• Nothing.

“I really enjoyed my hotel room, and the other features the hotel offered. I look forward to staying here again.”

Nov 19, 2007 by Lloyd from Delta, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very friendly and helpful.
• None.

“The rooms were basic, but very comfortable. Jeremiah's, the associated restaurant, was exceptional. The location is a little far out for Downtown Ogden, but is still reasonably convenient.”

Jul 16, 2007 by Sandy from Elko, NV
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• The park behind the hotel was very pretty.
• The trains going by all night and the rooms were small.

“Not impressed with the small rooms. The fold out bed was comfortable for my kids but an adult would not sleep well on it. The trains going by all night and honking were very distracting.”

Jun 1, 2007 by Nadine from Republic, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It had a couch to sit on in the room.
• The pool was closed.

“It had a restaurant in the same parking lot that had great food. The rooms were clean and plenty of room to move around so you didn't feel cramped.”

May 31, 2007 by Dena from Aurora, CO
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[9]

• Free access to a PC with Internet in lobby
• Ran out of hot water; no tea available in lobby.

“Proximity to freeway and major street convenient, but not enough sound insulation made it noisy. Window heat/ac units seemed underpowered. Lobby offers free coffee & hot chocolate but not tea. Plumbing problems included hot/cold reversed in shower, not enough hot water, sink plug not properly installed. Restaurant was very nice, good food, good service, unusual gifts in shop. Not enough parking for hotel guests when restaurant is busy.”

Mar 7, 2007 by Barbara from Cheyenne, WI
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[3]

• It was convenient to the highway.
• It was shabby, the bed was really bad, overall gloomy.

“This hotel was drab and the staff seemed tired. I waited for 10 minutes to be seated for breakfast in the restaurant. When I called the front desk, the button that said "front desk", led to a sleeping woman in room 110. All in all, I was very happy to pack up and leave.”

Jul 16, 2006 by Robert from Boise, ID
Overall Rating: 3
Cleanliness:[6] • Staff:[7] • Location:[8]

• The location was suitable for my travel.
• Inadequate bed, bathroom, air conditioning. We left it after one night on our return trip--forfeiting our paid second night.

“Low quality bed, bathroom, and air conditioning make its star rating seem rather high and the price rather high.”

Jun 24, 2006 by Thom from Sierra Vista, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to the freeway and a few miles to downtown.
• Nothing.

“Big operation. Seems to be efficiently run. Nice garden and fountain outback.”

Jun 8, 2006 by Trevor from Logan, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• I liked the classiness of the hotel. Very professional.
• Hot tub/spa was small and cramped.

“Excellent service and appearance. I was not expecting anything fancy, but was pleasantly surprised with what we received.”

Jul 29, 2005 by Marcia from Broomfield, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• They have updated the rooms and they are very nice/updated lobby is beautiful/ great restaurant on premises
• Our air conditioner made such a noise that I slept very little/ train track close by

“They have done a great job of updating. They need to check the air conditioners. We love the restaurant "Jeremiah's" that is on the premises.”

Jun 13, 2005 by Delia from Dennis, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Loved how big the rooms are with 2 queen sized beds and fridge and microwave standard in each room.
• Our shower had trouble staying a consistent temperature, it would fluctuate from freezing cold to burning hot without moving knob.

“The hotel has gorgeous mountain views and we really appreciated being in such a convenient location. The hotel and next door restaurant, Jeremiah's (voted best breakfast in Northern Utah), recently underwent renovations which turned out beautiful. The hotel staff were very helpful and the only problem we ran into was our shower had trouble staying a consistent temperature. The hotel staff said they are working at remedying this problem that started in some of the rooms since the renovations. The hotel was great besides the shower temp and we would definitely recommend it and stay there again if we can.”

May 24, 2005 by Larry from Mesquite, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• pillow top matress, completely redecorated rooms
• close to the railroad tracks

“Has spa with insice jacuzi, 2 resturants on property, outside pool. Next to freeway, close to shopping and gas.”