User Reviews for The Westin Casuarina Las Vegas

Research User Reviews for The Westin Casuarina Las Vegas (21-40 of 1702)

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Sep 29, 2009 by Kelly from Raleigh,NC
Overall Rating: 6

• The room was nice.
• The staff is rude, they fee you to death WITHOUT telling you upfront.

“This hotel is fine for business travel the rooms are attractive. The staff is rude. They put a $15 per day plus tax on the charge card without EVER discussing there was going to be a fee just to breathe the air in the hotel. I complained and got it taken off. The location is fine, the bathroom is fine. I didn't use any other facilities.”

Sep 29, 2009 by Mickey from Springville,UT
Overall Rating: 9

• Pleasantly surprised.
• The construction in front of the hotel.

“We only stayed one night. However, I would stay at the Weston again.”

Sep 24, 2009 by Dwayne from Escondido,CA
Overall Rating: 10

• The shower head was AMAZING.
• There were toenail clippings in our bedroom.

“It was a nice hotel, had a great location and was the star level
I expected.”

Sep 24, 2009 by Marina from Woodland Hills,CA
Overall Rating: 5

• Pretty laid back if you come with kids, beds are comfortable.
• This is not a 4 star hotel, not even close. Dirty carper in the corridors and rooms, outdated TVs, small room and bathroom.

“I got this hotel at Priceline. I thought I got a good deal, 4 star on the strip. Well, the hotel is definitely not a 4 star, not anywhere near, and not on the strip, although it is only couple of blocks away. I came with my kids, it would have been perfect as hotel is really quiet and not smoky. Room was small, as was the bathroom. Furniture was ugly, carpet stained. Pool was really tiny. Restaurant did not look nice at all. The only thing was a really short walk from parking to the room, unlike other places we stayed at in Vegas.”

Sep 16, 2009 by Sherry from Ivins,UT
Overall Rating: 8

• The bed and pillows were comfortable.
• It was very cold.

“The staff was very friendly and helpful. They keep it too cold though. By the time We got to our room I was freezing.”

Sep 16, 2009 by Wendy from Simi Valley,CA
Overall Rating: 8

• Comfortable beds.
• Not directly on the strip as
  I was told.

“Cozy.”

Sep 16, 2009 by Caleb from Lake Oswego,OR
Overall Rating: 8

• Not as chaotic as other Vegas hotels, free drinks at happy hour.
• That it wasn't like other Vegas hotels. There was no Vegas/resort feel.

“Good hotel if you want to get away from the craziness. You don't have to walk for hours to get to your room and they do have the free drinks and chips at the happy hour.”

Sep 14, 2009 by Vikas from Jersey City,NJ
Overall Rating: 4

• Staff.
• Casino.

“Hotel does not have a decent casino. It was good for Business travelers and not for vacation.”

Sep 11, 2009 by Michael from Walnut,CA
Overall Rating: 9

• Good rapid service, dining at hotel may you feel valued.
• Small pool.

“Good service and willing to upgrade to suite by tipping check in clerk.”

Sep 9, 2009 by Ken from Flagstaff,AZ
Overall Rating: 4

• Close to strip and monorail.
• Tried to charge me an extra for nothing extra, I received.

“Clean, but not fancy by Vegas standards. Probably good for business travelers, not so much for families. Staff was not the best. Tried to charge me extra. Won't seek this hotel out on next trip,but it was close to the monorail stop at the Flamingo once we found it. Would not consider it a 4 star hotel.”

Sep 9, 2009 by Marilyn from Clarenville,Canada
Overall Rating: 7

• Staff were friendly.
• Pool was very unclean. Hotel smelled like dogs and cats as it is a pet friendly hotel.

“I checked in at the front desk on Friday and got the key and left just so they couldn't rent the room to someone else. I ended up staying at the Luxor instead on Friday night. Saturday night we decided to actually stay at the Westin and we wanted to go for a swim, bad idea. I refused to get in the pool. The towels were dirty. There was garbage laying all around the pool. In the pool was toilet paper. It just reined the night for me. The staff were friendly, the casino was quiet and the restaurant was nice. The elevators smelled like pets. The halls smelled like pets. The cleaning ladies were cleaning all day/night long and were loud.”

Sep 6, 2009 by Juan from Los Angeles,CA
Overall Rating: 8

• The hotel was clean and close to the strip.
• There were hidden fees I was charged by the hotel.

“The stay was comfortable, I did not like the fact that I was charged some fee at check-out, that I was not aware about.”

Sep 3, 2009 by Lorenzo from Higland,CA
Overall Rating: 6

• I really liked the bed, very comfortable.
• It was to far away from the strip, also the room next to us had two small dogs that kept barking all night.

“Beware this is a dog friendly hotel, my wife and I had to listen to barking dogs all night. Other then that the room was nice and the bed was very comfortable. I was disappointed that the strip was a long walk, especially in the Vegas heat 105 degrees when we were there.”

Aug 25, 2009 by Stephen from Dallas,TX
Overall Rating: 9

• Smoke free facility that was quiet.
• Distance was a little far to the store but this made sure the property was quiet.

“If you are looking for a nice property away from the strip, consider this one. Casino was small and dealers were very laid back. Service fee gives access to spa and pool which are both well worth it.”

Aug 19, 2009 by Tom from San Francisco,CA
Overall Rating: 2

• Starbucks.
• I asked for a room on the strip. This hotel is NOT on the strip.

“Off the strip, nice rooms. All public areas smelled of smoke. Zero Vegas energy as the hotel seemed more like a ghost town than a casino. Additionally, this is the first time ever that a hotel hit me with a per-night service fee that was not included in the room fee.”

Aug 19, 2009 by Ryan from Lake Forest,CA
Overall Rating: 4

• The breakfast was good though it should be for the price.
• Their billing themselves as a 4 star when they really are a 3.

“This hotel would meet my expectations for a three star hotel. It was billed as a four star, which I found rather lacking. There is a small casino area, a pool, a restaurant and a spa. None of it really stood out.”

Aug 18, 2009 by Jesse from Yuma,AZ
Overall Rating: 8

• Staff.
• Looked like the building needed maint.

“The staff was execellent, the building needs maint.”

Aug 10, 2009 by Chuck from Alta Loma, CA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[8]

• The Spa is wonderful.
• Hallway carpeting on our floor was dirty.

“Beautiful ski in, ski out lodging. Year-round outdoor pool and hot tub were terrific. Outdoor Grills were easy to use. The kids had a blast. The staff was friendly but slow when given a request. The best part of our stay was this location right on the mountain and in the center of the action. Plan to go again!”

Aug 7, 2009 by Jason from Alhambra,CA
Overall Rating: 8

• Small and comfortable, relatively quiet.
• Hallways are dirty prob from pets.

“This is a quiet hotel for the vegas area. You will get a good nites sleep. The casino is not too crowded. Most of the staff is friendly.”

Aug 5, 2009 by Nathan from Tempe,AZ
Overall Rating: 3

• Would not stay there again.
• Room obviously had a cat in it at some point. Had an extreme allergic reaction.

“This hotel should not allow pets end of story. Many people have severe allergies like myself. I will not stay at this establishment again and may never use priceline again simply because of this experience. It was horryfying and I almost ended up in the hospital with an athsma attach.”

Aug 4, 2009 by Nathan from Ogden,UT
Overall Rating: 3

• I enjoyed the proximity to the strip while not being right on.
• The cleanliness. A 4* property should have clean hallways and clean showers at least. This had neither.

“The Westin Casuarina Las Vegas is nicely decorated, has a decent small casino, and has a fairly good location right off the Strip. However, the room wasn't very clean and the shower EXTREMELY moldy. The hallways had stains and debris. For as much as I paid for this 4* property, I expected much more. I was definitely disappointed.”

Jul 25, 2009 by Emily from Pahrump,NV
Overall Rating: 5

• The bed was very comfortable and the location was OK.
• They charged for everything! Even if you did not use the service. There were cobwebs on the ceiling.

“Our room had a popcorn ceiling with cobwebs stuck in it. It does not have a mini fridge that you can use. There is one in the room, but if you pop the seal, even to put leftovers in it and not take their things, you get charged. We checked in an hour after check in was allowed and there were only 2 people at the desk - long lines! It was an OK place to stay, the bed was very comfortable.”

Jul 18, 2009 by Trish from Tacoma,WA
Overall Rating: 6

• Clean, nice staff.
• Not on strip as requested.

“I like the hotel, I would stay there again.”

Jul 17, 2009 by Lisa from Tampa,FL
Overall Rating: 4

• this was a 2.5 star hotel in vegas. i should have negotiated for a 4 start through some other site.

“The hotel was next to a bar and convenience store off of the main strip. Not such a good neighborhood. The room was small and nothing special. Hotel staff were helpful. The room was clean. A 2.5 star rating for Vegas.”

Jul 17, 2009 by Hollie from Griffith,IN
Overall Rating: 2

• Nothing to say.
• Shower and Thermostat didn't work. Not as nice as website looked.

“From the beginning this trip was a disaster. Room would not reach a temperature over 67 degrees even with space heaters brought into the room. Shower didn't work. Was relocated into another room that somebody already occupied. Hotel tried charging for space heaters. Hotel charged a daily room service fee which I'm not sure why. Pool was small and didn't have an outside bar.”

Jul 10, 2009 by D. Jones from Lancaster,CA
Overall Rating: 7

• The hotel staff was very nice, professional and accommodating.
• The pool area was way too small for the amount of people that wanted to use it.

“The hotel staff was wonderful. Pool & Jacuzzi too small. Spa facility was nice, had no Jacuzzi. Small casino in lobby so it's not too busy and easy to get to elevators to rooms without going through a mile of the hotel when you're tired. Not a lot of great views from the rooms. Overall OK hotel.”

Jul 8, 2009 by Michell from Miami,FL
Overall Rating: 7

• Location.
• Walls too thin. Old feeling to hotel.

“Overall staff was excellent. Hotel needs some upgrades. Had musty old smell, very small elevators, hallways could use better lighting, worst part was hearing cleaning crew about 9 am vacuuming, moving furniture, and hearing voices through the walls. Hard to sleep in. Location was excellent, and within walking distance of everything.”

Jun 30, 2009 by Luci from San Diego,CA
Overall Rating: 2

• It's a good hotel, but not what you want when going to Vegas. Pool was really a disappointment.
• Pool. Not a Vegas pool.

“Good location. Not to the levels of the resorts in Vegas.”

Jun 24, 2009 by Gary from Dublin,OH
Overall Rating: 7

• Hidden fee charged.

“Hotel is more like a 3 star hotel instead of 4 star one. Customer service is good not great.”

Jun 24, 2009 by Chris from San Diego,CA
Overall Rating: 1

• They removed the resort fee when we complained.
• This place (Westin) was dirty, smelled like dogs, and was absolutely not 4 stars.

“Dirty. The carpet was ripped and stained, the room smelled like dogs. The front desk checked us into a room 3 doors down from an active police incident (we requested and were granted a room change).”

Jun 20, 2009 by Mimi from Morgan Hill,CA
Overall Rating: 8

• It's pretty clean.
• The bed was not firm enough.

“It was clean and close enough to the strip. However, there was a hotel service charge of $30+ that we didn't know about.”

Jun 19, 2009 by Lori from Glendale,AZ
Overall Rating: 3

• Nothing, dumpy, scratch marks everywhere. Unclean.
• Also, added an extra fee for amenities of hotel on top of priceline quote.

“The only reason to stay at the Westin Casuarian is if it was the last hotel with rooms in Vegas. Rooms at Xcaliber, Flamingo and other low brow hotels on the strip would be a better.”

1 of 1 people found this review helpful.

Jun 19, 2009 by Dawnetta from Jordan,MN
Overall Rating: 1

• They charged me more fees, the TV in our room didn't turn off, mold in bathroom, hour wait to check in, next to an abandoned lot filled with vagrants!

“This hotel is not the star quality as indicated. We waited almost an hour to check in, very small casino and most games were closed, our room had mold in the bathroom and our TV didn't shut off. Getting to the strip required quite a walk and you had to go past an empty lot (except for vagrants and empty bottles) which made interesting for walking back to the hotel at night. On top of that they charged us a service fee to stay at their hotel that made it pricier per night than to stay at a true 4 star on the strip at regular price. Don't bother! They didn't when we told them our concerns.”

Jun 18, 2009 by Jen from Wellington,FL
Overall Rating: 4

• Bed was comfortable.
• Hall had dirty carpet and room was very small.

“The hotel was over rated and there was unexpected fee (resort fee) and internet was not free.”

Jun 12, 2009 by Cyndi from Simi Valley,CA
Overall Rating: 8

• Clean, courteous staff.
• $15 a day service fee not included in price.

“Good location, walking distance from the Strip. Not a Vegas
Y vibe in the hotel despite the small casino. Rooms are clean and comfortable enough. Not happy with the $15 a day service fee on top of the room.”

Jun 9, 2009 by Gita from Houston,TX
Overall Rating: 1

• Nothing comes to mind.
• The manager was rude and indifferent to my displeasure.

“This hotel was horrible. There was no soap in the room for the first 2 days. The safe was missing from the room and they could not find a replacement. They also charged a $15/day resort fee for no discernible service. When I told the manager about my unhappiness, he refused to do anything and said he was OK with a bad review because no one reads them. Avoid this place if you can.”

Jun 4, 2009 by Steve from Cedar Park,TX
Overall Rating: 3

• 2 blocks from strip.
• Hotel dingy, lots of work needed in rooms.

“Door frames off, had to change room due to horrible body odor smell, shower leaking, just poorly maintained property. Stains in hallway carpets will never stay at this hotel.”

Jun 3, 2009 by chandrasekhar from Arlington,TX
Overall Rating: 3

• nothing

“the worst 4 star experience........bathroom was very bad... water in the tub is not soaking... complained twice... no one too see that.... they came when i am checking out....unnecessary fees ......they say that these fees are not included at the time of reservation... they are charged at the time of authorisation of card and check in....now i understand how do u and they do business”

Jun 3, 2009 by Bill from Surprise,AZ
Overall Rating: 8

• Quiet hotel in a good off strip location.
• The hotel had run down and dirty common areas.

“This is a 3 star hotel in a prime off strip location. The hotel is definitely not 4 stars. It barely has 4 star amenities and a lot of the hotel is run down or unkempt. The pool area is nice but very small for an 800 room hotel. Supposedly the hotel is non-smoking, but the casino does allow smoking and that seems to empower smokers to light up through out the hotel.”

Jun 3, 2009 by Hitomi from San Diego,CA
Overall Rating: 6

• Parking was inadequate. Hotel exterior shabby.

“Charged a resort fee of $13 that still did not include internet access.”

Jun 2, 2009 by Angie from Anaheim,CA
Overall Rating: 9

• Friendly staff, good bath products, non-smoking.
• Bathtub looked a bit dirty.

“Very comfortable and relaxing room with great bath products and excellent beds. Would definitely stay there again.”

Jun 2, 2009 by Rick from Las Vegas,NV
Overall Rating: 9

• The rooms and beds were excellent.

“This hotel is
not on the Vegas strip. If you are looking for the Vegas experience then you may want to pick another hotel. Other than that the hotel was beautiful. Everything was clean. The food was excellent. I have never felt a more comfortable bed in a hotel.”

Jun 1, 2009 by Aisha from Topanga,CA
Overall Rating: 4

• Non smoking rooms!
• Room service was slow. Service charge.

“They tried to charge me a 16 hotel fee in addition to price line's fees. The man at check in said this fee was optional if we wanted to use the hotel services. We declined but they charged us anyway. The man at checkout said he would reverse the charge but was still charged for it! We ordered breakfast and it was supposed to take 30 minutes. It was so late that we had to cancel the order and eat elsewhere.”

May 31, 2009 by Sharon from Shelton,CT
Overall Rating: 1

• The bed was nice.
• Poor location. Ugly on the outside. Bad casino. Too far from the action for the price.

“This hotel is located a huge block from the strip. There´s a lot of construction going on 24/7 in the area and the noise is crazy. We wanted to stay on the strip however, it is a 15 minute walk, through construction. The hotel itself is not anything more than 3 stars. The casino is tiny. There are all those beautiful hotels for the same price or less, on the strip, and paying the same price for the Causarina was terrible! Ugly, poor location, at best 2.5 stars. Never again!”

May 22, 2009 by Liz from Provo,UT
Overall Rating: 9

• Comfort of bed and overall cleanliness.
• We had an additional charge of $16 per night and breakfast was expensive as well.

“It was a very nice hotel. The workout room was clean. The bedding was comfortable and very clean (I almost always remove any comforter in hotels, but I actually slept under it here). The bathroom had plenty of towels, but there was no key to the mini bar in the room. Negatives would be the $16/night charge assessed at check in. Overall it was very nice for a two night vacation.”

May 21, 2009 by Paul from Irvine,CA
Overall Rating: 8

• Staff was excellent.
• The $15 per night service fee.

“Just slightly off the strip, but still very conveniently located, this business class hotel is the perfect place to stay to be in Vegas without all the crowds and hassle that often accompany Vegas.”

May 21, 2009 by Kevin from San Diego,CA
Overall Rating: 7

• Clean, good staff.
• Too far from the strip.

“Hotel was good.”

May 17, 2009 by Jeremy from Jacksonville,FL
Overall Rating: 1

• Security issue; had somebody break into my room.

“Security issues at this hotel; somebody was in my room while I was sleeping. I will never stay at a Weston.”

May 7, 2009 by Eric from San Francisco,CA
Overall Rating: 9

• Great location, quiet, clean.
• The pool is small and dirty.

“No nonsense, a block away from the action, clean, comfortable, simple casino and a delicious, if expensive, restaurant. I would stay here again no problem.”

Apr 30, 2009 by Suzanne from Vernon,Canada
Overall Rating: 9

• The front desk people were very friendly and helpful.
• It was fine, really - a bit of a walk to the action spots.

“Very comfortable and well appointed room.”