User Reviews for Imperial Palace Las Vegas

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Aug 1, 2008 by Jason from Plano, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[7]

• The price and location were the only good parts of this hotel.
• The hotel was very outdated, the clientele was very lower-class, and there were few amenities.

“This property likely has not been updated since it was built. Conveniently located on the strip near other higher-end hotels, the hotel provides a haven to value-driven travelers, looking for a bare-bones room and few amenities. While there was nothing wrong with the room and whether it was ok to sleep in. It also houses one of the weirdest casinos on the strip, complete with entertainer/dealers. On my visit, I saw Michael Jackson, Celine Dion, and Billy Idol perform in front of some of the tables (very odd, indeed). I personally would not go back (as an young professional in his late 20's), but if you are a senior citizen, or just looking for a cheap place to squat for the night, this may be your destination.”

Jul 30, 2008 by Andy from Everett, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• The pool area surprised me, it was nice and convenient.
• The elevators were terribly slow, I waited 20 minutes to get on and was packed in like a sardine.

“I thought the location was great - very close to the nicest casinos on the strip.”

Jul 30, 2008 by Pat from Scarsdale, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[10]

• The shower was the best, lots of water pressure.
• The pillows are the worst.

“I'm not going back there.”

Jul 30, 2008 by Debbie from Provo, UT
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• They upgraded us to the Pent house which was amazing!
• Smoke.

“Very nice for Las Vegas.”

Jul 29, 2008 by Alesia from Albuquerque, NM
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Rooms were new and modern did not expect that from a hotel that has been around for awhile. Very impressed.
• The maze we had to go through to get to our room was confusing. Wish it was more convenient to the parking garage.

“Staff was very friendly. Cable TV did not work and they moved us right away. Very nice and when I played table games (shift boss?) was friendly and helpful. Thanks for a great stay.”

Jul 28, 2008 by Jim from Buckeye, AZ
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[10]

• Great location on the Vegas strip.
• Very plain and staff was a mix of friendly and not. Expected a little more out of the rooms.

“It is a great location on the strip and the celebrity look alike, dealers were great. The restaurants were okay. Great location for the money though, that was my main concern and it paid off in that aspect!”

Jul 28, 2008 by Michelle from Port Hueneme, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Kid friendly.
• I would like to see another pool just for kids and no one over 15.

“Loved the stay, staff.”

Jul 27, 2008 by Tam from Henderson, NV
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything. It's a pit, dump, and needs to be raised.

“The Imperial Palace is a pit. The worst hotel on the Strip. This is not a 3-star property.”

Jul 27, 2008 by Sajid from Hayward, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location, budget hotel meeting all requirements.
• None that I can think of.

“Great location right on the strip, was perfect for my budget, had a decent view from my room, the room was neat and clean, loads of eating options in its premises. Over all a satisfying stay for its value.”

Jul 26, 2008 by Mary A. from St. Petersburg, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The location was great.
• The entrance was difficult to find coming from the north.

“We were quite pleased with the price and the accommodations.”

Jul 26, 2008 by Kevin from Dallas, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[8]

• Convenient to Monorail line, easy to get around Strip.
• Confusing layout! Still taking wrong turns after five days.

“A clean comfortable place to lay your head at a budget - friendly price. Just make sure you memorize the route from the garage/monorail station to your room, because you'll probably be wanting to spend most of your waking hours touring the flashier casinos in town.”

Jul 25, 2008 by Theresa from Aurora, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The room was comfortable and met my expectations.
• I did not like getting in and out of the parking lot!

“The hotel met my expectations. Las Vegas is some town!”

Jul 25, 2008 by Kathy from Hermitage, TN
Overall Rating: 5
Staff:[5] •

• Employees friendly.
• Bathtub was dirty wouldn't even take a bath.

“Good location could have been cleaner.”

Jul 25, 2008 by Chris from Sun Valley, CA
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[10]

• Great location good cheap rooms minimal amenities.
• Smelled old and funky and confusing maze of halls.

“Perfect if youre on a budget and just want a decent room to crash in. assuming you can find it after a night in Vegas.”

Jul 24, 2008 by Maryflor from Van Nuys, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• It smelled and looked dirty.

“It was not good at all please make the effort to pay more just to avoid this hotel.”

Jul 24, 2008 by Lena from Pima, AZ
Overall Rating: 3
Cleanliness:[7] • Staff:[3] • Location:[8]

• It was in a good location.
• The pool hours were not acceptable, only a pay fitness center.

“I was not happy with this motel. The pool closed at 7 pm and the fitness center cost was crazy. We had a package shipped to the motel never got it. No valet one of the nights they were to busy. Self parking was crazy. The most disappointing though was we could not wind down by the pool after a long day at a convention. I was not happy!”

Jul 23, 2008 by Summer from Inglewood, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, friendliness of staff.
• The emperors buffet was horrible! gag.

“Well the check in line for a Friday night was horrendous and they gave us a smoking room cause all their non-smoking rooms were sold out. To compensate they gave us 3 free buffet vouchers, but the food was horrible. Still great location at a price.”

Jul 23, 2008 by Liz from Rancho Cucamonga, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[10]

• The beds and pillows were very comfortable.
• The hotel was having issues with the air conditioning and ventilation. Making it very uncomfortable.

“The hotel should invest some money in upgrading the air conditioning system. This is a critical area when doing business in the desert.”

Jul 20, 2008 by Seth from Riverside, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[3]

• The automobile collection.
• Parking was the absolute worst. and then finding check in.

“The parking was awful tight; impossible to reach hotel easily No good entrance to the hotel locations not clearly defines. Bathtub did not drain Balcony door would not lock. Rooms and bed were adequate.”

Jul 18, 2008 by Tim from Redondo Beach, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[1]

• Nothing.
• Poor upkeep.

“No security at elevator entrance. Air conditioning wasn't working, too many loud and rowdy possibly under age kids.”

Jul 16, 2008 by Denise from Washington, DC
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[6]

• Not much.
• Almost everything!

“The elevator was filthy, the car park made us feel very uncomfortable to walk though and I would not recommend this hotel to anyone unless they were desperate!”

Jul 16, 2008 by N from Tucson, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Perfect Location for Las Vegas.
• The pool closes too early.

“Perfect for doing Vegas on the Cheap.”

Jul 16, 2008 by Ailene from Artesia, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Reasonable price, accessible to everything, accommodating, very good customer service.
• Need more fast food chain.

“Very much to recommend with friends.”

Jul 15, 2008 by Becky from Lynnwood, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Room with pool access!
• I slipped on wet floor near elevator and fell.

“The hotel staff was very nice and helpful. The room was very nice & had access to the pool. Not much for kids to do there though.”

Jul 10, 2008 by John from Davenport, IA
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[6]

• Good casino.
• The entire room was very low budget.

“I am very displeased. It did not meet my expectations.”

Jul 10, 2008 by Song from San Jose, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[5]

• The location, food service, gaming services.
• The worse room.

“We have to go up to second floor, walk to the end go down first floor and walk way back to the room. We have to do this every time we go out off room. And there is no ice or drink in the first floor.”

Jul 9, 2008 by Nina from Tucson, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[6] • Location:[8]

• Not too big, not too small. Perfect location. Great restaurants, bars and casino. Very fun!
• Our room was plain and simple with a tiny balcony and a blah view. Worth the price though.

“The Imperial Palace is in a prime location and is more than what you need for the price. It has great shops, restaurants, bars and casino. The basic room is very plain and ours had a blah view, but it was clean and comfortable. Perhaps it would be worth the little bit extra for the more deluxe room. Overall, I loved every second of my 3 day stay.”

Jul 9, 2008 by Jones from Burbank, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[8]

• Close to strip.
• Pool close early.

“If you want to be close to the strip this is the hotel for you.”

Jul 9, 2008 by Rithy from Bellflower, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[10]

• Great location.
• Confusing signs, air conditioning, elevators, stairs.

“It was very easy to get lost in this hotel. Unlike any other that I've personally attended to. The elevator was always too packed and slow. Most of the time, we walked down the stairs from the 10th floor. We made the bad call of walking up from the lobby to our room, only to find out that the door was locked from the inside - we had to go back down and wait for the elevator.”

Jul 8, 2008 by Craig from Scottsdale, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• The only real selling point is its location.
• Two of the five elevators were not working; painful getting to/from room.

“The only reason you stay at the Imperial Palace is because of its loaction. Other services at the hotel, like the elevators and the restaurants, are mediocre(sp) at best.”

Jun 30, 2008 by Brook from Wheatland, WY
Overall Rating: 10

• Simple, friendly, affordable.
• NA.

“We recently celebrated our wedding in the Imperial Palace wedding chapel. Our guests stayed a few additional days, as did we. Upon arrival, staff was very accommodating and worked to make sure all of our guests were near each other or at least on the same floor. The wedding itself was absolutely great. As a bride, I pretty much just had to show up and everything else was taken care of. The ceremony was short and meaningful. We didn't feel like just another number for the hotel or wedding chapel. I also had my make-up and hair done in the hotel. Overall, everything was wonderful. The food at the buffet was not excellent, but was good. The Emperor's Buffet had a large variety of food and you definitely got your money's worth. The Teahouse served affordable and good meals. The casino was clean, the staff friendly and as with most gambling resorts- took our money!. I would recommend the Imperial for anyone who is looking for a nice, clean and fun atmosphere. It is not fancy, but well taken care of and is homey! It offers many amenities and is at a great location on the strip for visiting other casinos.”

Jun 30, 2008 by Ericka from Largo, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• We loved the location of the hotel.
• We were provided with an alarm clock, but it had no radio on it.

“The hotel is in a great location. There is close access to the monorail and other hotels. The casino is a little outdated. If you need a nice place to sleep and don't plan on doing a lot of gambling. Imperial Palace is a great place to stay!”

Jun 27, 2008 by Donna from Fort Collins,CO
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[9]

• Very friendly staff.
• Buffet, Spa, Workout facilities.

“Have stayed at Imperial several times and am seeing it slowly deteriorate over the years. The staff was so accommodating and really put forth a tremendous effort despite the entire negative they receive about the hotel. We did experience a TV that was way too small for the room, sounded like everyone was in a vat of water and received no satisfaction in viewing even after calling maintenance (who had to call the TV repair man) not sure if he ever came because nothing looked any different, including the TV. Figured that was not a priority, since we didn't come to Vegas to watch TV anyway. The one thing I definitely think needs changed and updated is the Spa and workout room. Get that service out of the 4th floor attic and get it down close to the pool where people know about it! I think it could really be a neat facility if it were exposed to the clientele. Was a very nice service once we got to the area but for heavens sake, get it out where people can enjoy it. The only other thing I can see that is about 20 years behind schedule is your "Buffet, they need to get someone up in that area and brighten that place up, new carpet, paint, colorful booths and chairs, re-organize the presentation for your food, make it more appealing, and for goodness sake, quit serving the left over from your lauas from the night before. I think the Imperial has a great thing going, but somewhere along the way, some one in charge has lost sight of the little things that make a "resort hotel/casino" special. Remember, a lot of your patrons are people who just want to be treated a little special for the short time they are there and I think with a little TLC and strong leadership and management, Imperial could get back in the running with the "big boys." Do recommend the Imperial, but emphasize it is one of the older hotels with very little done to update and beautify so don't go thinking you are at one of the high dollar establishments and you will get along just fine.”

1 of 1 people found this review helpful.

Jun 8, 2008 by Yanlin from Temple City, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location.
• It took me 2.45 minutes to check in; I was locked in the elevator.

“It is an old hotel undergoing renovation. They try to make all the money they can during this process. They do not care about customers benefits.”

Jun 7, 2008 by Shantieperkash from Miami, FL
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[8]

• Excellent location on Las Vegas Blvd/Center Strip.
• Old fashioned. In desperate need of renovation.

“We arrived at 1.45pm, waited 45 minutes in line for check in, only to find out that our room was not available until 4.30pm. Room was large and clean, but decor was very eighties. Bed was ok. Hotel elevators are terribly slow and generally there was a 10-15 minute wait to go either up or down. The pizza place on the 5th floor had a good lunch special. This hotel is not more worth than 2 stars.”

Jun 3, 2008 by Krista from Canal Winchester, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• The location was great, close to many other attractions, stores, and bars.
• It didn't seem as nice and clean as the other casinos in the area.

“The hotel was what I expected. You could tell that it was older than a lot of the other hotels, but the rooms were comfortable, and there were a lot of dining choices. If you are looking for a luxury hotel, this is definitely not for you. If you are just looking to have a good time and save some money, this hotel is a good hotel.”

May 31, 2008 by Edgar from Santa Ana, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[8]

• Excellent buffet and great location on the strip.
• Hallways smelled and rooms didn't have basics that some motels do.

“Disappointed with service, tried to get help with bags and ignored, great location but rooms are small with little amenities. No fridge or coffee machine. Hallways are stuffy and smell and overall hotel is old. Best service I got was from cleaning lady when she checked in on us each day.”

May 28, 2008 by Doreen from Woodland Hills, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice staff.
• Needs to be updated.

“Great experience overall. Was upgraded to the penthouse so that was a nice surprise!”

May 28, 2008 by Steve. from Salt Lake City, UT
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• It was a maze.

“Great location, great service.”

May 27, 2008 by Al from Calgary, AB CA
Overall Rating: 1
Cleanliness:[3] • Staff:[8] • Location:[10]

• Convenient location.
• Very old, kind of dirty, seemed more like a cheap motel then a hotel.

“If you like the low end motel feel this might be place for you.”

May 24, 2008 by Richard from Vista, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[9]

• Location.
• Elevators & room maids very slow in making up room.

“Overall experience is good! Hotel staff (maids) very slow in making up rooms.”

May 23, 2008 by Mike from Rancho Palos Verdes, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great location.
• Food at restaurant was not a good value.

“Imperial palace is located in the heart of the Las Vegas strip across from Caesar's Palace. It has a fun oriental theme with a Polynesian dinner show and oriental theme bars. The restaurants are not very good, but there is a good buffet.”

May 23, 2008 by Sara from Fort Collins, CO
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• The location was central, making it easy to get to and from places.
• The rooms sometimes were not cleaned until around 3.

“Overall, the hotel was exactly what I was expecting. It was a good place to stay in Vegas because it is located centrally on the strip.”

May 18, 2008 by Stephanie from Corning, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[5]

• Parking.
• Getting into hotel parking was awful from the main street.

“Rooms looked like they were out dated and ready to fall apart, given wrong room number and keys and not anything done to make that better, we had to carry our stuff all over until we found right room took us about 45 minutes not offered any compensation.”

May 16, 2008 by John from Chicago, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[5]

• I was seated quickly at the buffet.
• I arrived late evening, and I had to wait for an hour for my room to be cleaned.

“Aging casino, only good for the budget traveler.”

May 15, 2008 by Bobby from Santa Clarita, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[10]

• Location.
• It smelled of cigarette smoke everywhere.

“Nice room, great location. But noisy and Smokey.”

May 12, 2008 by Tara from River Vale, NJ
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[10]

• The location is unbeatable for the price - right on the strip diagonal from Caesar's. Perfect!
• They sometimes did not make up the room if we left the room after 10 AM.

“Pros: Location, location, location. Friendly staff. Always felt safe. A/C was great after a hot day. Good view of the mountains. Casino had very friendly staff. Good value for the price. Did I mention location? Cons: A poor casino and mediocre hotel. Room was very loud during the day due to outdoor club/bar. Rooms were not made up after we left the room if it was after 10 AM (even if we had the "Make-up Room Please" sign on the door. The sheets were not fitted which is a little pet peeve of mine especially in hotels. You would wake up and the bottom sheet would be skewed and you'd be partially lying on bare mattress! Yuck!”

May 11, 2008 by Rodney from Saginaw, MI
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[9]

• None.
• Needs to be remolded.

“The rooms that I had was not clean. The rooms were not ready at 3 p.m. check in. Never got to check in until 5 p.m. I ask for non smoking room and got a smoking. The hotel needs to be update.”

May 10, 2008 by Patti from Gig Harbor, WA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[3]

• The price.
• Horrible parking, some public areas smelled really bad, small bathroom with drains that backed up, non-smoking room smelled strongly of cigarettes!

“I would not recommend to anyone. At least, we were only there for one night of our trip, the remainder of our stay was at the Monte Carlo. Our non-smoking room smelled strongly of cigarettes. The trip from the parking area to the hotel lobby did not feel safe and some of the areas we had to walk through smelled of human waste! The drains in the bathroom were very slow to almost not working at all and we did not have a shower curtain!”

May 9, 2008 by David from Rochester, MI
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[10]

• Ideal central location on live strip - close walks to many attractions.
• Spar tin accommodations and packed elevators.

“Good value for budget seekers.”