User Reviews for Treasure Island

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Oct 27, 2009 by Mark from Abington,MA
Overall Rating: 10

• Great room, top floor, and a overlooking strip.
• Elevator wait.

“Outstanding location and room. Great value.”

Oct 8, 2009 by Larry from Mcdonough,GA
Overall Rating: 3

• Price.
• Check in was absolutely ridiculous.

“The hotel is nice and convenient, if you can get checked in. The line to check in is hours long whether it was 1PM, 3PM or 6PM. We asked around and was told it is like this every weekend. I would not return to this hotel as a result.”

Sep 16, 2009 by Nancy from Cortez,CO
Overall Rating: 9

• Location next to mall.
• 5.00 charge for room service.

“Excellent location, clean, small rooms not quite a 4 star in my opinion but definitely a 3.5.”

Aug 7, 2009 by Thumper from Huntington Beach,CA
Overall Rating: 10

• Very nice, and very comfortable beds.

“The hotel is awesome. Lots of fun to be had at the hotel and perfect CENTER STRIP LOCATION the 1 and only thing I think the hotel could work on is keeping the pool water a bit cleaner.”

Mar 26, 2009 by Brandee from San Bruno,CA
Overall Rating: 9

• Very clean, great location and
  nice room.

“The hotel was very nice and centerly located on the strip.”

Feb 23, 2009 by Connie from Kirkland,WA
Overall Rating: 10

• Great location.
• Did not provide a coffee pot in the room or robes.

“Clean and friendly staff.”

Feb 13, 2009 by John K. from Columbus,OH
Overall Rating: 8

• Good restaurants, and night-clubs.
• Hotel room.

“Over all I enjoyed the hotel it's self, however the room was small and cramped for being a (4 Star) hotel, I had stayed at 2 and 3 star hotels with bigger and more comfortable rooms.”

Feb 2, 2009 by Robyn from Henderson,NV
Overall Rating: 9

• The rooms have been nicely upgraded.

“Besides the very poor service at Kahunaville, the stay was excellent.”

Feb 1, 2009 by Nick from Dallas,TX
Overall Rating: 6

“This is not a four star hotel! The pillows have probably not been switched since this place opened! They smelled awful! Not all the staff was not 4 stars friendly. No staging area for valet. While I waited for my car, the valet staff continued to cavort and drop of bombs. The bellhop just put my bags down in my room and didn't offer any further assistance. The maid staff yelled back and forth at each other down the hall starting at 8:30. Very noisy!”

Jan 30, 2009 by Patti from Gainesville,TX
Overall Rating: 8

• Location was convenient to touring, bed linens were superb!
• Lighting in bathroom and throughout hotel room was poor, and rooms could use some updating.

“Comfortable, though not luxurious. Bed linens were wonderful! Other pluses were: staff, room price, restaurants, location, and tram to nearby Mirage. The ordinary decor of the room could definitely use some updating! Lighting, in both the bathroom and throughout the bedroom, was terrible!”

Jan 22, 2009 by Barbara from Flagstaff,AZ
Overall Rating: 10

• Pleasant experience all around.
• Tropical themed bar/restaurant was mediocre.

“Comfortable, well decorated rooms with above par bathrooms. Front desk was great -- very easy to interact with. Would happily stay there again.”

Dec 1, 2008 by Anne from Yucca Valley
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• Disappointing decor, wet carpet, no towels, unconcerned staff.

“The location is wonderful and unlike many other hotels, the trek from the parking garage to the guest elevators is neither overly long or confusing. Cleanliness was good with an apparently freshly shampooed carpet that was still wet (how can you complain about that?). Decor was worse than I remember on a past visit so I'm not sure if I got an older room this time or if they updated to a more understated decor since my last visit. Unfortunately, we did not have any bath towels in our room, which went unnoticed until one foot was already in the shower. While the check-in and check-out went quite quickly, the staff failed to ask how we enjoyed our stay. Since they didn't care to ask, I figured they didn't care to know. That was disappointing.”

Nov 3, 2008 by Michael
Overall Rating: 8

• Contemporary decor.
• No in-room coffee maker or wet bar/refrigerator.
  

“It was conveniently located close (within walking distance) to other large new hotels and restaurants.
”

Sep 3, 2008 by Angelique from Fremont, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very comfortable room with a good view.
• The buffet was too expensive for what they offered.

“Great place for a group of friends or business traveler. Room was very quiet on a holiday weekend, which was wonderful. Centrally located which is great for stepping out of hotel. We brought out 15 year old and there was nothing crazy that we saw happening so we were comfortable with him walking through to get to dining areas. Really great hotel!”

Aug 28, 2008 by Mindy from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[8]

• The suite was cheap, and fantastic.
• The woman at check-in was pretty rude.

“The bed was the most comfortable thing I've ever slept on and the room was just fantastic.”

Aug 25, 2008 by Evelyn from Coquitlam, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Centrally located.
• Paying $5 just for a cup of boiled water (room service).

“Great location. For the price, good clean, adequate comfortable accommodations. All rooms should have a small fridge and a microwave. Las Vegas needs to conserve water use. When rooms are made every day, an option to keep the towels or request fresh towels should be given. Too much smoke in the lobby but that can't be avoided.”

Aug 16, 2008 by Nick from Los Angeles, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• I liked our room very much. And the location it has on the Vegas strip.
• Much of the common areas were older.

“The petite suite we had was great. The floor we were on and the room had a modern art deco look, which we liked. But this didn't match the rest of the hotel/casino. There seemed to be a lack of direction in the restaurants/clubs/overall theme of the hotel. None of it was bad, it just didn't mesh together. The service was good, no long waits in the check in/out lines. I would recommend this hotel to others.”

Aug 8, 2008 by Arne from Las Vegas, NV
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Quick check in and out, good service.
• NA.

“Great hotel on the strip. I loved the pool and the cleanliness as well.”

Aug 5, 2008 by Pat from Orangeville
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[9]

• Beds were comfortable - good location.
• Housekeeping was terrible long lines to check in, inaccurate pricing.

“Disappointed - housekeeping is horrible! We were not very happy with our stay. To begin, was a long wait to check in, then there was a discrepancy in how much our room was to be. The worst part was the day we came back from a day on the strip and were cleaning up for the evening. My daughter had the unfortunate experience of taking a clean towel from the rack that the maid had hung up upon cleaning our room. Turns out it wasn't clean at all. Lets just say someone must have run out of toilet paper and used the towel instead. Totally unacceptable. We filed a complaint with the supervisor of housekeeping and if return for this they sent us a complimentary bottle of Champaign. Wow unbelievable. The location is good, but after our experience, we would definitely stay somewhere else!”

Jul 7, 2008 by Suzanne from San Jose, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Check-in in was quite easy even though the lines were long. I got a very good night's sleep because the bed was so comfortable. Check-in out on TV is great.
• Elevators were a little confusing.

“We felt like we were staying at a luxury hotel for a great price. The hotel was very clean, comfortable, and accommodating. Staff was pleasant and helpful. We like being near the middle of the Strip and close places we typically go to when in Las Vegas. We will definitely stay at the TI again when we visit Las Vegas.”

Jun 30, 2008 by Vicky from Cowdenbeath GB
Overall Rating: 8
Cleanliness:[7] • Staff:[3] • Location:[10]

• I was very impressed with the re-furbished floors & rooms in the hotel.
• The staff at the front desk were not particularly friendly & looked miserable the entire time.

“We had 2 rooms - one on a newly done floor and one on an old floor - the hotel changed my room on the 2nd night and whilst they were always efficient at the front desk they were miserable and snooty and seldom made eye contact or smiled. The newly re-done rooms & floors were lovely but the old ones are in need! The hotel is in such a great location, we will definitely stay there again.”

May 28, 2008 by Susan C. from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• It had a good atmosphere.
• It was a bit far from all the central spots on the strip.

“Not bad for the price. It is very clean and the housekeeping is awesome.”

May 23, 2008 by Analia from Salinas, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was in a good location.
• It is too family-oriented for the Vegas traveler.

“Everything was great, except it was not the best party hotel. It was good walking distance of most major hotels.”

Apr 24, 2008 by Sarah from Lambertvlle, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location on the strip.
• Rooms were outdated.

“Had a great time, location on the strip is perfect. The hotel staff was wonderful and very happy to help. Good variety of restaurants inside hotel. Rooms do need to be updated but this is the place to stay!”

Apr 8, 2008 by Julie from Loma, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The room was great!
• The toiletries were of very poor quality. Poolside cocktails were way too expensive.

“The rooms were very comfortable, and the hotel is in a great location.”

Mar 31, 2008 by John from Edina, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was in a great location with access to lots of different things.
• Having a room next to loud, obnoxious, drunk people.

“Room service is great and fast, late night complaints should be handled better. But the overall experience was great.”

Mar 12, 2008 by Kim from Taunton, MA
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[7]

• Not much.
• Mostly everything.

“Over priced for what we could have gotten for the same money and did. We stayed another night at another hotel which was much nicer for about the same if not less than a night at this hotel.”

Mar 7, 2008 by Greg from Oak City, UT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Rooms were very clean and comfortable.
• The buffet we dined in was overpriced and disappointing. The food was often cold or had been sitting out for quite a while.

“Hotel was very nice overall. Our only disappointment was with the buffet. Our room was clean, everything in it worked okay. Beds were great and we slept well.”

Mar 4, 2008 by Joel from Solana Beach, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Decor of the room.
• No in room coffee, and $5.00 charge to print boarding pass.

“Nice decor. Quiet rooms. Needs to have coffee in rooms and should not charge for printing of boarding passes.”

Feb 24, 2008 by Kristi from Glenolden, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[10]

• New decor - very attractive.
• Hotel charged us $6 to print boarding passes.

“It's a fairly typical Vegas hotel/casino. Pool was closed for renovations, which was a great disappointment. Hotel charged us $6 to print boarding passes - outrageous! Hotel staff was kind of snotty. Good buffets.”

Feb 18, 2008 by Kelly from Salt Lake City, UT
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[6]

• Middle of the Strip.
• Worst customer service experience I ever had in my life.

“The staff was unpleasant and extremely rude. I will never, ever, stay at this hotel again. And I will recommend to all my friends to avoid it.”

Feb 3, 2008 by Lynette from The Woodlands, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly staff and prompt room service were excellent.
• Walking through the casino to get to the room elevators.

“Though I was only in Las Vegas for a day 1/2 on business alone, the hotel was wonderful. Wireless internet flawless and easy. Room service quick with excellent food in large portion. (I could only eat 1/2). Had a great view and the pirate siren show was wonderful from my window? Didn't gamble, but the casino seem very popular and the gamblers were enjoying themselves. The wet brand bath offerings are fabulous and the bathtub is deep for a relaxing soak before falling into a comfortable bed. The flat screen TV was easy to operate through the menu with great picture. So for a business traveler all desires were met.”

Jan 29, 2008 by Barbara from El Segundo, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff responded quickly to request made from the room.
• Carpet in the room was dirty or worn.

“Staff are extremely helpful with answering questions, giving directions, etc. When I made request from the room they were expeditiously handled. The service was exemplary.”

Jan 16, 2008 by Gary from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Location.
• Charging a 5 dollar fee to print a boarding pass for flight at service desk it was very tacky.

“Treasure Island is in a great location on the strip, the rooms are clean. I would recommend this hotel at a good price.”

Jan 3, 2008 by Christina from Wylie, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Fun.
• Smoke everywhere but that's Vegas.

“We had a lot of fun around the clock always something to do and people always there if we had a question!”

1 of 1 people found this review helpful.

Dec 23, 2007 by Bill from Edmonton, AB CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location.
• Rooms are dated.

“Nice hotel in a great location across from Wynns, the Venetian and palazzo. Rooms are starting to look a little dated. Casino staff friendly and no end of complimentary drinks. For the price the hotel is hard to beat.”

Dec 17, 2007 by Charles from Redding, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[8]

• Comfortable bed and easy to get to.
• It was at the end of the strip, next time I will stay at some place in the middle of the strip.

“Nice hotel I will stay their again.”

Nov 28, 2007 by Anna from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds are so comfortable and the staff is really friendly and helpful.
• A non-smoking room cannot be guaranteed, so we had to change rooms after the first night.

“Great Vegas hotel.”

Nov 13, 2007 by Kandee from Zephyr Cove, NV
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• A lot of activity.
• Thin walls, other guests woke us up all hours of the night.

“This was a great price for the strip, but the walls are thin. Guests next door loud. Guest in the hall way loud. Not a good night of sleep.”

Oct 15, 2007 by Bryce from Huntersville, NC
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[6]

• The location.
• Everything else.

“Although they have "remodeled" this hotel, the rooms are still small. The staff dealt with you when they had to, but you were considered a room number, not a person. Will not stay here again.”

Oct 14, 2007 by Carol from Lodi, CA
Overall Rating: 1
Cleanliness:[9] • Staff:[2] • Location:[8]

• The room was nice.
• My room was not ready until after 9 pm!

“I tried to check in at 5:45 pm and was told my room was still not ready and to come back in two hours. I was going to see Phantom and I actually had to get ready in the women's bathroom. When I arrived after 9 my room still wasn't ready and I have to wait 20 minutes (on a Tue) for them to find me a non-smoking room. Then the bell girl was rude about getting my bags and she told me to "just call from your room, it will take me too long."”

Sep 20, 2007 by Yvette from Tremont, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Lovely rooms and nice people/staff.
• Check in lines too long but staff did a good job.

“Since the hotel has been redone, we've been back 3 times and very happy with the accommodations. Restaurants are good and staff is friendly.”

Aug 20, 2007 by Rhonda from Corona, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[5]

• Nothing.
• Too much smoke and noise. Maid tried to open door at 7:30 am without knocking.

“Would not stay there again.”

0 of 1 people found this review helpful.

May 4, 2007 by Laura from San Diego
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Affordable. Near the mall.
• Small swimming pool. Pool closes early.

“We stayed at a non-smoking room - no smell of smoke anywhere around. I found out that they renovated the rooms last year. Overall the room was clean and they provided everything I asked. The amenities were not special (travel with your own, unless you don't mind). This hotel has a walk way to the fashion mall. It was the beginning of may and lass Vegas was hot. The pool only opened until 6pm (downer). The pool is very small compared to other hotels. If you are visiting Vegas for a short period, this hotel will be satisfactory. If you care about the view, this hotel does not have ceiling to floor windows. If you are traveling with children, the game room for kids is too small. If you are looking for cheap minimum table bets, this hotel has them.”

May 3, 2007 by Christina from Rensselaer, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Central location on strip.
• Pool way too small and rooms were nothing special.

“It was clean and average. Way overpriced for a standard room, as I have had similar rooms at Holiday Inns that were just as nice and far cheaper. Also, good luck getting into the pool which is minuscule and packed, with no available chairs to lay outside.”

Mar 29, 2007 by grace from kamloops
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[6]

• Location on strip.
• Housekeeping, check in staff, very Smokey, not 4 star at all.

“We won't stay at it again, horrible guest services, housekeeping deplorable, attitude of staff "don¿t give a hoot" and even managed to neglect to provide face cloths, soap, bath mats although generous housekeeping tips of 1 to 5 dollars left consistently. Check in very late no apology, messed up twice on billing so had holds of double charges for rooms of 1600 on bill, took two days to straighten out. Booked up scale rooms, son and future bride, and my husband and myself but definitely not a four star, very smoky, especially by elevators to rooms. Won't stay again.”

Jan 20, 2007 by Philip from Columbia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was a really nice hotel at an affordable price.
• While the service was generally quite good, the food was not always great.

“As long as I can get a reasonable price, I will stay at this hotel. I enjoy Vegas but am concerned about the rising prices there. Often, the price increases do not pay for anything but the hotel's rising costs, which, in my estimation, can be cut in many, many non-guest threatening ways.”

2 of 2 people found this review helpful.

Jan 10, 2007 by Sheree' from Anchorage, AK
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• The social house restaurant was fabulous!
• There was nothing I can think of that I did not like, except maybe the drink prices could have been lower,.

“The pool was open in winter which really impressed us and the whole place was great!”

Jan 10, 2007 by Kurt from Las Cruces, NM
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[9]

• It was very convenient.
• The night staff when we checked in were unfriendly and unknowledgeable.

“It was a disappointment for a supposedly 4 star hotel.”

Jan 7, 2007 by Ll from Fullerton, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location was excellent.
• The buffet was just ok.

“Enjoyed our stay!”