User Reviews for Best Western Inn at Palm Springs

Research User Reviews for Best Western Inn at Palm Springs (1-10 of 10)

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Feb 25, 2009 by Rachael from La Mirada,CA
Overall Rating: 10

• The noise level of people walking past rooms was more than I liked.

“It was very clean, the beds were comfortable, it was very nice having breakfast out in the pool/patio area with the fireplace on.”

May 31, 2008 by Savannah from Wildomar, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[5]

• It was much cleaner and more comfortable than I expected.
• It was too far away from downtown Palm Springs.

“I would definitely stay at this hotel again and recommend it to my friends and family. The room was extremely clean and the beds were more comfortable than my bed at home. The staff was very friendly and helpful. I enjoyed my stay and would stay again.”

Feb 21, 2008 by Jennifer from Ramona, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[3] • Location:[10]

• Location.
• Horrible view outside the window.

“Went there with my cousin to run in a marathon and they had to bring a rollaway bed as they only had me down for 1 King and not 2 Queen beds. Not happy.”

Feb 17, 2008 by David from Brooklyn, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

• Decor was nice for a 2 star. Room was clean and welcoming.
• Service staff was limited. Delayed response requests for crib. Too many light bulbs were out in hallways. Hard to find parking spot near room.

“Pros: Decor and exterior was nice for the price/star-ranking. Room was clean and overall welcoming. Location was central to downtown. Air was a bit stale; service staff was limited causing a delayed response to our request for a crib. Too many light bulbs were out in outside hallways. It was hard to find a parking spot near room, but self-serve dolly's eased transfer of suitcases.”

Jan 23, 2008 by Craig. from Vancouver, BC CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• It was cheap.
• It didn't feel clean.

“Older hotel. Not a very nice check line. Room was fine. One of the main lights in the bathroom did not work. Bed was comfortable and the sheets were good.”

Mar 13, 2007 by Matt from East Lansing, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[6]

• Great continental breakfast near swimming pool.
• We received a small and out-dated room.

“This hotel is only acceptable if you are staying 1 night and will be leaving early the next morning. The continental breakfast alongside the pool was nice. High speed internet was free and a great bonus. I would not stay here again.”

Feb 7, 2007 by Ryan from Santa Maria, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[3]

• Wireless internet.
• It was the smallest hotel room I have ever seen.

“When I arrived at the hotel there was no parking and I had to park on the dark street. I found a luggage cart but it had a flat tire so it was very hard to use. When I got on the elevator, which had expired tags from the middle of 2006, I did not even know if it would make it to the second floor. Then I went to my room and it was the smallest hotel room I have ever seen. There were dirty q-tips by the bed and cheats and a French fry on the floor. The bed was very uncomfortable and we both felt it slope to the middle. The pillows were yellowish and I was afraid to even put my face on it. ”

Feb 4, 2007 by Rob from Poway, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Clean, good location, quiet.
• Breakfast was tacky.

“Good for business travelers. Off of the main streets so very quiet and still close to convention center etc.”

Dec 4, 2006 by A.
Overall Rating: 3
Cleanliness:[1] • Staff:[9] • Location:[1]

• Nice but unprofessional looking employees.
• Location, layout of rooms, cleanliness of rooms, dirty spa, dark and depressing room

“Motel is located not the best part of town. Dark walkways to room. Walked in the room looking right in the bathroom - not appealing. Turned right to the tiny table, tiny TV., two tiny windows. Dark and depressing. Looked up on the wall and spied a gigantic, black roach! The woman at the desk was nice, offered a new room but we immediately declined. The pool looked clean but the spa was dirty. Without our guest "the roach" the place was generally run down, dark and depressing.”

Apr 26, 2006 by Suzanne from Fresno, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[8] • Location:[5]

• Cleanliness.
• Renting to young adults.

“My stay would have been pleasant only if I did not have young adults who did not have any respect for the other tenants. Hotel management had to intervene at 2:00 am to quite down the crowd that decided that the corridors were the best spot for the party. Needless to say this went on until 4:00 am In the future I will ask who will be staying around me.”

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