User Reviews for Rancho Bernardo Inn

Research User Reviews for Rancho Bernardo Inn (1-20 of 43)

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Oct 22, 2009 by Jayme from Cave Creek,AZ
Overall Rating: 10

• It was a wonderful surprise. We were treated like royalty. The resort was beautiful.
• We had breakfast in the hotel and it was good but the prices were very high.

“This hotel was very nice. It is an older resort that has been renovated. The rooms were very nice and the grounds were gorgeous. Our morning walk was a delight. The best part was the way we were treated by the staff at the hotel.”

May 13, 2009 by Dolores from Stuart,FL
Overall Rating: 9

• Nice atmosphere, golf course on premises.
• $10 fee for self parking that was a long walk to the room.

“Room was very comfortable, staff is very attentive & friendly. Had a great time on the golf course.”

Feb 19, 2009 by Jane from Cumming,GA
Overall Rating: 9

• Very romantic, old world charm.
• $15 Resort fee, $10 parking fee.

“Charming, recently renovated, very comfortable beds, friendly staff, heated outdoor pools, Spa, fitness room, pretty landscaping, romantic. Shower in bath was very low. Parking is $10 per night, resort fee is $15 per night extra. Resort fee is for high speed internet, fitness center, morning newspaper. Wish we could of opted out of the resort fee as we did not use the fitness center or the internet while there.”

Feb 16, 2009 by Greg from Brawley,CA
Overall Rating: 9

• The hotel felt like a secluded getaway. The fountains and grounds were really relaxing.

“Being at the Rancho Bernardo Inn felt like you got away from the hustle and bustle of the city and went to a quiet and secluded place. It was relaxing and there was plenty of comfortable places to sit and rest in the lobby and outside pool areas.”

Oct 15, 2008 by Anne
Overall Rating: 5

• Gardens and
  character.
• Resort and parking fee.

“It was hard to find. That was frustrating to begin with. We could not find it and when we called the hotel they did not give us good directions. Then the desk staff did not describe where the room was adequately so we got lost and it cost us a lot of time that we did not have because the kids had a football game and ended up because we could not find the room changing in the car. The kids blamed the hotel for loosing their game because they were so stressed.”

Sep 3, 2008 by Katrina from Idyllwild, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[6]

• The grounds were magnificent!
• Room was smaller than expected.

“Parking was ridiculous! Staff was pleasant but didn't tell us about any activities or what we could do at the resort. I don't think we would stay there again.”

Aug 12, 2008 by David C. from San Diego, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Spacious rooms, very friendly and talented staff. Lots of pools so none were overcrowded!
• Room could use one more comfortable chair or couch.

“Very pleasant, rustic in a purposeful and refined manner. Friendly staff, spacious and comfortable rooms. Truly 3 star quality.”

Jul 20, 2008 by Sue from Brawley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly staff, large rooms, very attractive overall.
• Having to pay $10.00 to park when you are out in the middle of nowhere and also the resort fee of $15.00.

“This is a very friendly resort with great facilities. I was there with my 2 daughters for volleyball in Poway so having to pay a $15.00 resort fee per day was a little high and also $10.00 per day to park! But, overall, the resort is very nice and I will go back but on a vacation to get the use of the resort facilities.”

May 28, 2008 by Gay from Santa Ana, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• The ambiance was beautiful. The service was friendly and the fireplaces were spectacular.
• The hotel restaurant. The food was not well prepared and too pricy. The service was moderate - need more selections for families.

“We were really surprised upon entering the grounds of this hotel on how beautiful it was. The only downfall was the hotel restaurant - the food was not exceptional and did not compliment the other hotel amenities.”

Jun 25, 2007 by Rainy
Overall Rating: 9

“I was more than pleased by the hotel accomodations. This hotel exceeded my expectations. I unfortunately was in town for a family funeral, otherwise the resort would have been put to good use.”

Jun 24, 2007 by Bill
Overall Rating: 10

• The ambiance was fabulous as was the entire experience.

“From the entry to the lobby, the grounds and the buildings, everything was fabulous, even the weather which for San Diego is a given. The room was exceptional with a comfortable bed, flat-screen
TV and a covered porch with table and chairs. I wish I could have stayed another day and next time I will.”

Jun 23, 2007 by Sam
Overall Rating: 9

• Excellent combination of business atmosphere and relaxed atmosphere.
• Waiter at breakfast was bad.

“A centrally located resort in the San Diego area that combines excellent business amentities with a relaxed atmosphere for family and leisure.”

May 31, 2007 by Sue
Overall Rating: 10

• We loved the large room with a 42 inch plasma TV.

“The hotel was more than we expected. The facility was gorgeous and the room was amazing with a 42 inch plasma TV and many channels to choose from. We spent most of our trip in our room, rather than at the beach, because the room was so AWESOME!”

Jul 2, 2006 by William
Overall Rating: 7

• Quiet, and nice grounds.
• Down a residential area, and charges resort fees that was not disclosed while check-in.

“Nice hotel for golfers but not really a good place for business travel as such. There were undisclosed resort fees. Did not even get my paper in the morning despite daily complaint to the desk. Parking was not suited to anything bigger than a golf cart. Spaces were too small and so packed together, difficult to get in and out of car. If you are not interested in playing golf during your stay, this is not a business travelers hotel.”

Aug 16, 2005 by Christine from Denver, CO
Overall Rating: 3
Cleanliness:[6] • Staff:[1] • Location:[7]

• Pretty property
• Added $150 per day for resort fees, port fees and "complimentary" breakfast. Staff is extremely rude.

“My husband and I went there for our honeymoon, on my father's recommendation, as he stays there every month for business. Despite advertising a complimentary breakfast, they charged us between $30-50 for each morning meal. We also had several room service orders charged to our room that were not ours, and they wouldn't remove those charges, even though they admitted the meals had been delivered to another room. Though we were polite and did not raise our voices to the staff at all, the desk clerk was extremely insolent, acting as though it was in poor taste to ask them to adhere to the advertised rates and actually told us they were glad to see us go! After we returned home, we discovered that they had added another $120 in port fees to our bill after we checked out. Also, we were awakened each morning by construction and re-awakened by the housekeeping staff entering our room, even though we had a privacy sign on our door. The private adult pool had children running around and screaming, though there was a separate family pool area. The pools stank of urine. We will definitely not be going back.”

2 of 2 people found this review helpful.

Jun 2, 2005 by Hakan from Fremont, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[7]

• Top quality hotel/resort
• mostly super-rich clientele. extraordinary charges for small things

“This is a great resort, top-quality, but for the super rich. I got a great rate. But the resort added a $12 fee- what a rip-off. I had to talk to the manager to get it waived. The charge for a bottle of water was $6. It seemed they charge a lot for everything, which doesn't matter to most of their (super rich) customers. If you are cost sensitive like the 99.9% of the population, I would not recommed this hotel.”

1 of 1 people found this review helpful.

Jun 1, 2005 by Azadeh from Citrus Heights, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[6]

• I loved the lobby of the hotel and the interior of the building.
• The room was isolated from the rest of the building. No view!

“The Hotel was beatiful, but our room was not located in the right area. We did not feel that we were staying at the hotel.”

1 of 1 people found this review helpful.

May 30, 2005 by Alan from Calabasas, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[10]

• Hotel charged me $12 for resort fee and $10 for parking

“When I asked what the $12 resort fee was about, The front desk staff sternly responded that the fee is non-negotiable and charged to every customer.”

1 of 1 people found this review helpful.

May 28, 2005 by Steve from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Lovely setting, clean spacious rooms
• VERY dark at night; not enough outside lighting

“Hotel sits right on a golf course, rooms are spacious and well kept. Very relaxing ambiance”

May 25, 2005 by Vessie from Corona, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very quiet and peaceful setting. Hotel staff very friendly. Room older but very nice.

“The Rancho Bernardo Inn is a very comfortable place to stay with a personality of it's own. However I don't believe that it is as nice as many of the 4 star hotels I have stayed at. Staff very professional and helpful.”

May 12, 2005 by Ed from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Wow! Terrific service and beautifully kept grounds.
• The beds are extremely hard and the plumbing could be upgraded.

“This is a beautiful resort hotel with tons of privacy, excellent service, friendly staff and way above-average quality restaurants. It is a wonderful place to get away in rural San Diego County and we will definitely be going back to take advantage of the accommodations and services.”

May 11, 2005 by Sandy from Marina Del Rey, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• The grounds are beautiful, staff friendly and helpful.
• Restaurant was very noise. The in room bar was not supplied well. There was a resort fee plus a parking fee.

“This hotel has old world charm and has a peaceful personality. The room was nice but not great. I would not give this 4 star hotel 4 stars. It deserves 3 stars in my opinion.”

1 of 1 people found this review helpful.

Apr 5, 2005 by Raymond from Corona, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Renovated, clean, very peaceful and relaxing.
• Prices at the "casual" restaurant and bar were a bit high.

“Although this resort has been around for a long time you never felt like you were in an old hotel. The rooms and bathrooms were super clean and did not have the "old" hotel scent. The grounds were quite and peaceful. A great place to run away from the kids!”

Mar 30, 2005 by Sukhprit
Overall Rating: 9

• It was in a beautiful area.
• There wasn't a exhaust fan in the bathroom.

“It was a wonderful experience. The gardens were beautiful and it felt great to be there. The hotel was very friendly and helpful.”

Mar 6, 2005 by Kim from Coldwater, MS
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[7]

• Ayurveda products
• Hike to room from parking lot, no help w/bags.

“0”

1 of 1 people found this review helpful.

Mar 3, 2005 by Margaret from New Jersey, NJ
Overall Rating: 10
Cleanliness:[8] • Staff:[6] • Location:[10]

• Location - large rooms
• We were not previously told of charges that would be applied for services not used.

“We did not use their telephone nor their internet services but on checkout we were told they were charging for these items. We felt this was very deceptive.”

1 of 1 people found this review helpful.

Mar 2, 2005 by Steve from Gilbert, AZ
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[8]

• Quiet. Nice grounds.
• Half-eaten candy bar under bed. Unsafe light fixtures.

“The location and staff were good. Room conditions were not great. It was clean but not thoroughly. Half-eaten candy bar under bed... strange strong smell in one corner... exposed electrical fixtures.”

1 of 1 people found this review helpful.

Feb 27, 2005 by Daniel from Glencoe, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The hotel grounds typified by gardens are elegant and inviting. The staff is responsive
• The room was average but not extraordinary.

“We enjoyed staying at the Rancho Bernardo Inn for the price we selected. It has beautiful gardens, nice extras (a tea hour)and quiet pool and hot tub. Golfing and corporate seminars are in abundance. The room itself, is average - nothing extraordinary. The service and amenatives, more so than the room, make the stay memorable.”

Feb 27, 2005 by Bruce from Spicewood, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Overall, this is one of the nicest properties I have ever stayed in

“The Rancho Bernardo Inn is total class. The rooms are extremely comfortable. The on property restaurants are tremendous. The staff is outstanding. I highly recommend this property.”

Feb 26, 2005 by Michael
Overall Rating: 10

• Everything.
• Nothing.

“Probably the second nicest place I have ever stayed at. It was wonderful. I will definitely recommend this resort and I plan to stay there again one day.”

Feb 25, 2005 by Astrid from Granada Hills, CA
Overall Rating: 1
Cleanliness:[7] • Staff:[7] • Location:[8]

• the golf course
• quality of hotel not to standards

“roof leak, toilet did not flush, we moved to another room and the sink was broken. Very thin walls you could hear the conversations of your neighbors. Door did not lock well, and TV would turn off and on. TV too small 18 inches. Refrigerator extremely small for drinks and very old. Mandatory fee of 12.00 a day for fitness room that we did not even use and areas we did not use.”

2 of 2 people found this review helpful.

Feb 24, 2005 by Ify from Santa Fe Springs, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was in a quiet location.
• I asked for a room with a King size bed but I got a room with two queen sized beds. No effort was made to change this.

“We did not receive the room we asked for and the staff did not show much concern or hospitality. I found a huge spider in the bathroom which made me wonder just how often the rooms are cleaned and just how thorough the cleaning is. For a four star hotel that was disappointing. In spite of all this, the hotel's okay.”

1 of 1 people found this review helpful.

Feb 24, 2005 by Russ from Gardena, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly helpful staff. Nice facilities.
• $10 per day parking charge.

“Nice facilities, friendly staff with a very nice restaurant. Would recommend.”

Feb 24, 2005 by Jimmy from Oceanside, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[5]

• The atmosphere
• Thin walls

“Charged a $12 a day "resort fee" that I was never informed of at check in.”

1 of 1 people found this review helpful.

Feb 23, 2005 by Monique from Chula Vista, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was so friendly. It made my stay a real treat. Also, the restaurants were outstanding.
• A little noisy where we were, especially when people ran their baths.

“Overall, I really enjoyed my stay. The staff was especially pleasant. Also, there was so much to do on site that there really is no reason to leave until check out. Not to mention the restaurants. El Bizcocho may possibly be the finest dining experience I have had.”

Feb 23, 2005 by Tom from Kitty Hawk, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Location, High Quality
• Walls thin, noise between rooms, hard bed

“Hotel gave me several rooms to choose from most with King beds, friendly and treated great as a customer. Would stay again”

Feb 22, 2005 by Debbie from Alta Loma, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A beautiful Inn!! Very courteous & helpful staff!!

“The Rancho Bernardo Inn is a very unique Inn. We have never stayed at any other place like it. It is beautiful!!”

Jan 26, 2005 by Susan from Carlsbad, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Rancho Bernardo Inn has a very comfortable feel about it. It is a beautiful property with an outstanding restaurant.
• There was nothing that I did not like.

“We loved our stay at the Rancho Bernardo Inn and would recommend it to anyone.”

Jan 22, 2005 by C from Tempe, AZ
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[8]

• Bed was uncomfortable, ants in bathroom, no privacy door hanger, maid kept coming and interrupting my nap

“Nice environment but hasn't kept up in comfort of bedding and decor with modern hotels”

1 of 1 people found this review helpful.

Jan 20, 2005 by Kenneth from Highland Park, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Staff was attentive.
• Extra fees

“Very good but the extra fees add 15% to the bill. I would have stayed anyway, but it makes a difference in selecting hotels. They tack on a $12 fee for resort fees whether you use the facilities or not!”

1 of 1 people found this review helpful.

Jan 18, 2005 by Tony from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful landscape and excellent food

“Nice, for the location, but better rooms at better rates are available downtown.”

1 of 1 people found this review helpful.

Sep 19, 2004 by Diane A. from Tulsa, OK
Overall Rating: 10

“The Rancho Bernardo Inn exceeded all of my expectations! It was reminiscent of Southern California in the late 1950's. The accommodations were exquisite, the service splendid and I had to pinch myself every time I thought of the LOW price I paid for my room!”

Sep 10, 2004 by Pamela C. from Bakersfield
Overall Rating: 9

“Hotel was very nice. Furniture was a bit worn but rooms were very clean and spacious. Staff was very helpful and courteous.”