User Reviews for Hilton San Diego Mission Valley

Research User Reviews for Hilton San Diego Mission Valley (1-20 of 98)

• Add Your Own Review »

Nov 18, 2009 by Amber from Yucaipa,CA
Overall Rating: 7

• That it was close to the trolley station in Mission Valley.
• It was right off the freeway so loud!

“Overall okay, wasn't what we expected. This was the first time we were disappointed in the hotel. When we got there it was some kind of high school dance, so a lot of kids and it really side by side with the freeway so it was extremely loud! We hate it when you have to pay for parking at hotel that you are staying at. It was $18 a day.”

Oct 18, 2009 by Andy from Saugus,CA
Overall Rating: 6

• Clean and nice rooms.
• Very small queen beds, extra cost for parking and the internet.

“Overall disappointed. We checked in late and were informed we could only have twin queen beds. No problem for us normally, until you try and sleep in them. Very small, didn't sleep well at all. Was not informed of the $15 parking fee. Internet was extra also. No breakfast, but seems to be normal in this type of hotel. Would not stay there again.”

Sep 14, 2009 by Steve from Philadelphia,PA
Overall Rating: 8

• Restaurant has been very good every time.
• They stuck me in a room near the elevator.

“Great location, minutes away from several freeways that can take you anywhere in San Diego. Excellent, consistent restaurant. Good work area in the room where you can still see the TV while you work.”

Sep 10, 2009 by Jezra from Yuma,AZ
Overall Rating: 9

“Was nice, nothing too special. The pool was nice but very small.”

Aug 26, 2009 by james from Holtville,CA
Overall Rating: 10

• the bed was one of the best i have ever slept on
• no complementary breakfast not even fruit

“very nice hotel, did not like that they charge for parking everyday, could use a bigger computer lounge, and a breakfast lounge with microwave.”

Aug 24, 2009 by Tom from Cambell,CA
Overall Rating: 9

• Great value, friendly staff.
• Paying for wi-fi.

“Good food, friendly staff, clean rooms.”

Aug 20, 2009 by John from Hagerstown,MD
Overall Rating: 3

• Only the friendliness of the staff.
• I did not like anything except the friendliness of the staff.

“Avoid this hotel like the plague. It is too expensive for what you get. There are so many more top rate hotels in the San Diego area (Sheraton to name only one).”

Jul 25, 2009 by German from Calexico,CA
Overall Rating: 6

• It' texture
• Charging parking space when ur staying there. I feel it's not fair considering ur stay.

“Hotel was perfect for one day.”

Jun 9, 2009 by Natalie from Henderson,NV
Overall Rating: 9

• We liked the stylish, comfortable rooms.
• We happened to get a room with two full size beds, not comfortable for 2 grown adults.

“We loved the convenient location, the facilities, the clean rooms, and friendly staff!”

May 21, 2009 by Kim from Dallas,TX
Overall Rating: 4

• Only adequate.

“Bed uncomfortable. Couple of stains on sheets. Not up to the star level categorized.”

May 11, 2009 by Familiar with San Di from Corona,CA
Overall Rating: 3

• It was clean and they allowed us to check in early.
• The walls are paper thin. Don't come to this hotel expecting to get any sleep.

“The hotel itself was nice, convenient location, and decorated well. The thing that really bothered me was the fact that the walls were paper thin. I could hear everything the people next door to us were saying - down to the music they played while getting ready in the morning. They weren't excessively loud - just the quality of construction shoddy.”

May 6, 2009 by Rick from Redondo Beach,CA
Overall Rating: 6

• No refrigerator in room. Plumbing drained poorly and we were on the fifth floor.

“Overall this hotel has seen better days, and the plumbing and overall room condition reflected this. There was no refrigerator in the room and the plumbing left much to be desired. Additionally, the previous tenant had bagged the smoke alarm and then smoked in the room. The odor was unpleasant and we notified management accordingly. In essence, this hotel is on its way down hill fast. However, the staff was excellent and understanding and I do wish them all the very greatest success.”

Apr 24, 2009 by Regina from Encinitas,CA
Overall Rating: 5

• The location.
• There is no refrigerator, no frigo bar. Also, the sensor of the elevator door was not working and it hit my friend´s arm very badly.

“ The hotel is well located but the room wasn't like the Doubletree in Anaheim, for instance. The AC wasn't well regulated, there was no refrigerator, no microwave. The elevator door hit my friend´s arm badly, causing a huge bruise. It was really injured, but we were in a hurry and didn't day anything. Nice employees. ”

Apr 21, 2009 by Austin from Glendale,AR
Overall Rating: 7

• Nice exercise room and clean rooms.

“Very clean and nice rooms.”

Apr 14, 2009 by Fabiola from Riverside,CA
Overall Rating: 9

• Hotel was quiet and comfortable.
• Parking spaces were kind of small. Not much parking.

“Hotel was very clean. Staff at front desk was very nice and helpful.”

Apr 11, 2009 by Roy from Sun City West,AZ
Overall Rating: 5

• Location.
• Tryed to add a roll-a-way bed to my bill.

“Ok, nothing to write home about.”

Mar 25, 2009 by Crista from Paso Robles,CA
Overall Rating: 9

• Convenient location, friendly & accomodating staff.
• Rooms streetside were noisy due to freeway traffic..

“From the time I drove into the valet area to the moment of checkout, I was impressed with the friendliness of the staff - quite refreshing after a long day of travel. While I was originally checked into a street side room, they were quick to accomodate my request for a quieter room, which turned out to have a better view! Everything was so clean too! I was also happy that the parking structure did not make for a long walk to the lobby! I was quite impressed and would definitely stay here again!”

Mar 5, 2009 by Casey from New Orleans,LA
Overall Rating: 7

• Location was good for shopping and dining.
• Too expensive for what it offered.

“A nice hotel, but not really worth it for the money, unless you are attending a conference at that hotel. Parking was 14 bucks a day. A budget hotel would have suited us just fine.”

Feb 24, 2009 by William from Atlanta,GA
Overall Rating: 8

• Convenient location, easy access.
• Parking way too expensive. I would not stay at this hotel again based on parking charges.

“This is a decent hotel. I am getting really tired of hotels charging exorbitant parking charges. Downtown hotels I can understand charging for parking but suburban hotels with plenty of space should not be charging 15 to 25 dollars a day for guest parking. I would not stay in this hotel again purely based on the ridiculous parking fees.”

Jan 8, 2009 by Brenda Scharman from Murray,UT
Overall Rating: 10

• The decor was great - that was the first thing I noticed and the room was very nice.
• Can't think of anything.

“Very nice hotel, centrally located - great room, nice people. Definitely would stay there again.”

Dec 4, 2008 by Susan from Phoenix,AZ
Overall Rating: 10

• The beds and bedding were very comfortable.
• $14/day for parking and $9.95/day for Internet.

“The housekeeping staff was very helpful and we had an enjoyable stay. Definitely would stay again!”

Nov 26, 2008 by Josh from Los Angeles,CA
Overall Rating: 1

• Easy checkout.
• Parking cost money, contrived elevators and
  crappy bathroom.

“I would not stay here again. It felt like an expensive motel.
I was really dissatisfied with my stay and the parking situation was extortion.
I really spent as little time in the room as possible because it was depressing. The pool and hot tub looked like a crime scene - empty, small and dank. Really unsuitable facilities overall.”

Nov 4, 2008 by Carmen
Overall Rating: 8

• The staff was very professional and friendly.
• The pool was very small and due to the proximity to a hill, one part of the pool was filled with bugs and leaves.

“Great staff, everyone seemed to be very professional and friendly. The hotel was very clean and maintained. I wish the pool would have been a little bigger and much cleaner. One part of the pool was very dirty (filled with bugs and leaves). Overall the hotel was nice.”

Oct 27, 2008 by Shannon
Overall Rating: 10

• Clean, updated, comfortable.
• Parking costs $14/day, and the parking stalls are very small.

“Great hotel! I liked the room very much -comfortable, clean, convenient. Would definitely stay there again. The only drawback is parking - $14/day.”

Sep 25, 2008 by Pearl
Overall Rating: 10

• Everyone one was very friendly and helpful.
• Additional costs for parking.

“I picked up my food to go at the restaurant and it was good, probably would have been better to eat there when it was served hot. The room was a nice size and the bathroom was very large. Parking was under ground but well lit and convenient to get to the main lobby. I was not pleased with having to pay for parking as a hotel guest since car rental is a must due to lack of convenient public tranportation. There was lots of space in the parking area even on the night when there was a large event.”

Sep 19, 2008 by Matt
Overall Rating: 9

• Clean, attractive appearance.
• Parking spots were small and expensive.

“Everything about the hotel itself was great.”

Sep 14, 2008 by Ernie from Yucaipa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Courtesy of staff & promptness of staff.
• Always shrug at paying for room and then parking.

“Great location, courteous staff and prompt staff, clean and well presented rooms. All I had hoped for in this property. Way to go!”

Sep 10, 2008 by Melissa from Murrieta, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and great price!
• Parking was a little pricy.

“Overall, this is a nice hotel that I would recommend. The parking is a little pricy, but parking garage is convenient and close.”

Sep 10, 2008 by Alex from Simi Valley, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Close to all San Diego attractions and family members.
• Being disturbed by maid service at :10 A. M.; Having the price of parking added on.

“Overall, experience was good. The pool did not offer a food service feature; the maid knocked at 9:10 AM with the cheery request to clean the room; checkout was for three hours later; very annoying; the parking was an extra for 20 dollars and that was self-parking, not VIP service and it was outside, not in the garage.”

Sep 2, 2008 by Tom from Huntington Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, good location, good amenities.
• No coffee bar in the morning.

“Excellent for the most part.”

Sep 2, 2008 by Beth from Tempe, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient location with a car.
• Room next to the elevator, even with Hilton Gold card. Expensive $14 parking.

“This is a great location for the San Diego area if you have a car. Self-parking is $14/night, but secure and not a long walk. We had a small room next to the elevator, but it faced the hills, not the freeway. This particular room was quite small, but acceptable for 2 people for a couple of night. The breakfast buffet was very good, free when we showed our Hilton Gold card at check-in, extra charge if you want the omelet bar. Wish this hotel was more accessible to public transportation, but otherwise, very good.”

Aug 23, 2008 by Minghuey from Fremont, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, clean room and friendly staff.
• Swimming pool is too small.

“Very close the sea world, shopping center and airport. Nice and clean room.”

Aug 21, 2008 by Magdy from Arcadia, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location was good and room was hardly ok.
• They did not provide refrigerator or microwave and billed us for them.

“The hotel cannot be a three stars hotel, it is hardly two stars. No refrigerator or microwave in the hotel was not acceptable.”

Aug 18, 2008 by Christine from Jacksonville Beach, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Quiet hallways and nice staff.
• Low water pressure in the shower.

“Hotel is beautiful and convenient to the beach and downtown. Water pressure in shower is poor and parking and breakfast cost extra.”

Aug 18, 2008 by Otis O. from N. Charleston, SC
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[8]

• Nothing.
• This property is an embarrassment to the Hilton brand.

“The Valet staff is argumentative. If you enjoy arguing with witless competitors, this is your place.”

Aug 14, 2008 by Maurie from Placentia, CA
Overall Rating: 3
Cleanliness:[2] • Staff:[6] • Location:[9]

• Conveniently located.
• Pool was small and dirt, Jacuzzi was filthy.

“The AC was apparently leaking water and the carpet was soaked nearby. We reported it to the main desk and they shrugged and said: Well, we'll have maintenance check it out! We're sure it didn't just start leaking that day - we can't imagine why the maid wouldn't have reported it. We had 10 feather pillows (allergenic) and asked for replacements and they could only find us three pillow for four people. Very disappointing!”

Jul 15, 2008 by Craig from El Cajon, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Convenient location.
• Smokers smoke from outside, comes into the room.

“Hotel is pretty good. They now allow pets, but there is no place to walk them i.e. grass area. Parking is expensive and underneath hotel. Housekeeping left our door ajar one day. The location is pretty central. Many restaurants and stores were near by.”

Jul 9, 2008 by Kevin from Henderson, NV
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• The beds were nice.
• The pool and the air conditioning.

“The pool turned green and was shut down by the health department after I made the call to them. The air conditioning was horrible and did not have any power to it. We never want to stay in this hotel again.”

Jul 8, 2008 by John from Cottonwood, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was clean with good housekeeping service.
• Per day price to park while all other area hotels are free.

“We were pleased with the hotel. It was very pleasantly appointed and looked to be recently remodeled. The housekeeping service was excellent. Our only problem was that they charged us to park while all other area hotels were free. It gave the appearance that the hotel was attempting to make up for the discounted rate. We will come back however.”

Jul 2, 2008 by Jennifer from Riverside, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff were very helpful and friendly.
• It was hard to find and there was no convenience shop.

“The hotel room was beautiful and the beds were very comfortable. At first I was worried about being placed on the second floor with the ballrooms and convention rooms, but even though the rooms were in full use all weekend. The room was quiet. There was an extra door separating the sleeping and sitting area from the entry/bathroom/dressing area that helped. The piped in music was a little annoying to hear when you got near the front door (at any hour of the day or night). The staff were helpful with directions, suggestions and a friendly smile. We didn't eat at the restaurant, as it was very pricey and there was so much good food to be had throughout the city. We did get a soda at the bar, as we had no change for the vending machine and the staff were so nice to us. (Tip: there is a reasonably priced and diverse food court at the mall across the freeway that has both the usual fare- subway, burger king, etc. And some independent places- Chinese, Japanese, Greek and Indian- the Indian food was excellent). The hotel was located close to the 8 freeway, but was hard to get to initially.”

Jun 3, 2008 by Kl from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Nice staff.
• No fridge, no mini bar.

“If you are going to SeaWorld, it's perfect.”

May 23, 2008 by Lorrie from Henderson, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and ease of getting anywhere I needed to go.
• Having to pay to park our car.

“The hotel was just right for the price and the location was perfect. I would be happy to stay there again if the need arose.”

May 15, 2008 by Jeannette from Santa Ana, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect. In the middle of everywhere we wanted to go.
• When I phoned in for directions when I was lost, was left on hold for a long time and I ended up figuring it out on my own.

“Great location. Centralized to all the attractions in the area. Rooms were very clean. Friendly staff.”

May 13, 2008 by Jennifer from Monterer Park, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[7]

• Convenient small friendly.
• Room too small.

“Overall the hotel was fine for a weekend getaway just wish that the room was a bit more spacious. And if there was more for the kids to do otherwise it was just fine.”

May 12, 2008 by Tiffany from Mira Loma, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient location centrally located.

“The hotel was more like a 3 star hotel it was clean and centrally located and had many functions each night. Food at restaurants were inflated and extra amenities scarce. Parking was $14.00 per day which is pricey. Would possibly stay there again but would probably recommend another hotel unless and incredible price came up again.”

Nov 20, 2005 by Judith from Kenosha, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful area, great rooms, friendly service.
• We liked everything about it.

“This hotel was quaint, had charm, enjoyed staying in it very much, enjoyed the shampoo and lotion, nice outside balcony, close to good restaurants within walking distance.”

Nov 13, 2005 by Sara from Tualatin, OR
Overall Rating: 2
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location
• It is 20 years old hotel without renovation. It is not worthy to been rated four stars.

“Hilton Mission Valley in San Diego will have a renovation in year 2006. Until then, it is not worthy to pay more than $70 to stay there.”

Nov 10, 2005 by Nancy from Irvine, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[7]

• Location.
• Needs updating.

“Hotel is what we expected, but the room wasn't very clean. There were candy wrappers, used paper, ect. under bed, so the room doesn't get a through cleaning when someone checks out. I was a little surprised that a Hilton was this dirty!”

1 of 1 people found this review helpful.

Nov 10, 2005 by Willard from Glendale, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff very efficient--special requests handled on the spot.
• Location of handicap parking-closer would help.

“We were very happy with our stay. Food service was great-except the room was too dark for older folks to read the menu.”

Nov 7, 2005 by Lisa from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great staff.
• Did not like having to pay for slow internet access.

“Everything was excellent, except for the snail slowness of the internet service. I paid for access one night and ended up using 56k dial up, because 56K was faster than the internet service. The hotel did take it off my bill, but as a business consultant I need better quality internet, especially when you have to pay for it.”