User Reviews for Marriott San Diego Hotel and Marina

Research User Reviews for Marriott San Diego Hotel and Marina (1-20 of 121)

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Sep 15, 2009 by Jillian from Kansas City,MO
Overall Rating: 8

• I
  liked the balcony and the pool area.
• The towels were rough and food/drink were overpriced.

“When I arrived around 5PM check in was busy but we didn't wait long to be checked in. The woman at the desk was helpful with all of our questions about the bars, pool, parking, etc. We got to our room which was a nice size, clean, didn't smell weird or anything. The restroom was clean. The view from the balcony was amazing. It was a "city view" but since the building curves we also had a great view of the marina off to the side. We were on the 22nd floor of the North tower. I am not sure why people have been complaining about slow elevators or things being really far away. I was expecting the worst after reading some reviews about how the hugeness of the hotel was a detriment, but I didn't experience any of that”

Sep 11, 2009 by Joan from Sandy,UT
Overall Rating: 10

• Location on the Bay.

“We had a city view, but we didn't stay in the room much so that was fine.”

Aug 27, 2009 by Tiffany from Yuma,AZ
Overall Rating: 10

• Views.
• Parking was pricey.

“Would love to go back.”

Jul 1, 2009 by Robert from Carlsbad,CA
Overall Rating: 9

• Some rooms a bit undesireable - asked to moved and they did - pool excellent.
• Parking costs $34.

“This is a classic great hotel - views to die for - world class pool - great location.”

Apr 1, 2009 by Christine from San Jose,CA
Overall Rating: 9

• Great location, walking distance to shops & restaurants.
• Parking was $22 and we had to walk far to the entrance.

“I was able to check in a few hours early. Rooms were clean and modern. Very accessible by car, train or by foot. Nice marina for taking walks/jogs. Big swimming pools with waterfalls.
Parking was expensive and there were not many spaces available. We had to walk far just to get to the entrance. I ordered a fridge for our room but it never came. I heard a train pass in the middle of the night, but I'm sure any hotel within the vicinity of the train tracks would have heard it too. The Starbucks had odd hours, and they had no regular milk for my toddler. No continental breakfast. No ice bucket (I had to use a shopping bag).”

Mar 27, 2009 by David from Atlanta,GA
Overall Rating: 7

• Beautiful location great hotel, romantic place to see the bay.

“Good hotel great location, the rooms on the bay side have fantastic views and the sunset is fantastic.”

Mar 26, 2009 by Kathy from Silverdale,WA
Overall Rating: 8

• The view was beautiful, beds were wonderfully comfortable.
• No DVD player, charge for internet, rough towels, worn furniture.

“The common spaces in the hotel are beautiful, as was the view, but the room was really just average. The furniture was scuffed and worn, the chairs on the balcony looked disgusting, the towels were rough, one of the lamps had a broken bulb, which was fixed promptly when we called the desk. Hoped for a DVD player, but there wasn't one. Charges for internet are ridiculous. One of the restaurants still listed on signs and the hotel information packet changed hands over a year ago. Another restaurant and one bar were closed, and the Starbucks on site closed at 11am. A hotel employee said this was because they weren't very busy this time of year. The gift shop was nice and prices were not bad. Drinks and food were overpriced, but this is typical of downtown San Diego. The room service menu offered more choices than the restaurant, and didn't cost as much. We used room service several times, and the food was good. Fish and chips from the bar, however, was terrible. Valet parking is available, but self-parking costs a little less and was easy. We parked in the garage every night, with just a short walk to the elevator. The hotel, bar and restaurant staff was all very friendly and attentive. Checkout was easy, and the bill was correctly itemized. I stayed one night at the Omni before checking into the Marriott, and would have loved to have my whole stay there, as the room was much fresher looking and had some nice extra touches.”

Mar 26, 2009 by john from North Vancouver,Canada
Overall Rating: 9

• Great location, great hotel, great feeling of safety and will go again.
• Nothing to report.

“Great.”

Mar 19, 2009 by Aimee from Ephrata,WA
Overall Rating: 9

• Location was fabulous.
• The room was a bit older.

“Great location in a beautiful city. Very close to the dining, downtown, Balboa Park and the San Diego Zoo.”

Mar 18, 2009 by Kristina from Chandler,AZ
Overall Rating: 10

• Location covenient to Seaport Village and bike path.
• If you want Cheetos after 9 PM, there's not way to get it.

“The room was nice but not very large. View was terrific. Tripadvisor had us concerned that we would be hearing train horns all night --our room was facing the marina and we did not hear a thing during our entire stay.”

Feb 28, 2009 by Robin from Christiansted,VQ
Overall Rating: 8

“I asked for a smoking room, meaning that I could use the balcony, not smoke inside the room. I was told the entire hotel is non-smoking, yet I had a balcony and used it for smoking - don't quite get that you cannot smoke on the balcony, at least that was their rule. The other weird thing is that I went to the mini-bar but the space that would've been the mini-bar was devoid of a refrigerator, odd as this is great revenue for hotels, especially those designed w/the business traveler in mind. Also, had to call the front desk to override the internet access from noon to noon to a 24 hour period, 8a - 8a, in my case. I asked for a smoking room, meaning that I could use the balcony, not smoke inside the room. I was told the entire hotel is non-smoking, yet I had a balcony and used it for smoking - don't quite get that you cannot smoke on the balcony, at least that was their rule. The other weird thing is that I went to the mini-bar but the space that would've been the mini-bar was devoid of a refrigerator, odd as this is great revenue for hotels, especially those designed with the business traveler in mind. Also, had to call the front desk to override the internet access from noon to noon to a 24 hour period, 8a - 8a, in my case.”

Feb 19, 2009 by Allison from Long Beach,CA
Overall Rating: 10

• Gorgeous interior, cozy and comfortable rooms, and excellent service.
• Everything was outstanding!

“Wonderful service, friendly and professional. Beautiful views and conveniant placement. Right in the heart of downtown!”

Feb 19, 2009 by Carolyne from San Jose,CA
Overall Rating: 9

• Great look when you walk in. Very modern. Friendly Staff. Love the fresh lemonade in the lobby in the AM. Comfortable beds and very clean.
• Expensive parking.

“The hotel was very modern and attractive. It was close to the Gaslamp district and was a 10 min walk away from a number of great restaurants and bars. The view of the harbor from our hotel room was a great plus. The staff was friendly and helpful and kept the hotel in great, clean condition.”

Feb 19, 2009 by Kathy from Bonita,CA
Overall Rating: 7

• Beautiful view.
• The elevators were extremely slow long line to get to room it was ridiculous

“Needs to be updated or at least make sure the scuff marks are cleaned and the dents in the walls fixed.”

Feb 19, 2009 by mark from Fresno,CA
Overall Rating: 8

• The waterfall pool was great. We wish that we had another day to enjoy it.
• The restaurants were very pricey

“This is in a great location on the harbor. It is also a short walk to Petco Park and the Gaslamp District. There are also several restaurants nearby on the harbor.”

Jan 26, 2009 by Jonathan from Mexicali,CA
Overall Rating: 8

• Great, nice
  ambiance, perfect match with gaslamp area.
• Hard to move around, need better signs.

“Great hotel to combine with Gaslamp.”

Oct 2, 2008 by Linda
Overall Rating: 9

• Loved the location.
• Room was too close to elevator.

“Great location and beautifully decorated. Found the restaurant selection not so good, breakfast spot was very pricey in the hotel.”

Sep 3, 2008 by Marianne from Oberlin, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great bed, nice size rooms, wonderful pool area, awesome view.
• The train.

“Once we arrived, the front desk clerk was very helpful and gave us a room with a view of both the bay and the city. It was breathtaking. The pool area was great and the Tiki bar had nice seating with fire pits. The room had a sofa bed, chair, and desk and was clean. The bed was very comfortable. The location was great, you could rent a boat on the bay, go for a bike ride, walk the shops at seaport village, or take the water taxi to Coronado. We weren't disappointed and would stay there again. There was some train noise but it didn't keep us awake. Highly recommend this hotel.”

Sep 2, 2008 by Jk from Chandler, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Beautiful suites, front desk staff was friendly and helpful, nice view of the city.
• Hated the parking ramp. Valet didn't confirm or cab and we almost missed a sailboat tour.

“Nice hotel if you need to be in the city. Close to the Gaslamp District. The rooms were beautiful. Expensive parking. The lobby is on the 12th floor and the parking ramp is very steep and winding. Staff was very nice.”

Aug 19, 2008 by Gilda from Marblehead, MA
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[7]

• I liked the location of the hotel.
• I disliked the overcrowded and noisy atmosphere and the lack of staff knowledge and help.

“The hotel is a huge hotel next to the San Diego Convention Center. As a result, there seemed to be an enormous number of people attending conventions. The hotel was very overcrowded. As a result, there were not the usual kindnesses extended to guests such as late check out. In addition, we were given wrong directions and information by the lobby staff - not once, but twice. The room did not have a minibar or snacks available to purchase such as one usually finds in a 4 star hotel. The refrigerator was warm. However, the room was otherwise fine and the location was great.”

Jul 23, 2008 by Kevin from Marina Del Rey, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The pool, spa and people were really nice.
• They nicked and dime you. The internet was $10.00. Parking was $30.00.

“It was everything and more. I was very happy with Marriott. And I did it all last minute.”

Jun 4, 2008 by Janice from Glencoe, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great views.
• Hallways could have been cleaner. Restaurant was way overpriced and empty.

“Great views from balcony room of the Red Bull air races. Close to conference center and Gaslamp District. Overlooks beautiful marina.”

May 26, 2008 by Julie from Toronto, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Close to restaurants, shopping etc, etc.
• Staff was friendly, but I think could have been more knowledgeable. They seemed busy and a bit harried.

“One of the best hotels Ive ever stayed at on all levels. Staff was friendly, but really didn't have the time to explain directions, give info, etc in any detail. They were very busy - the lobby area was always very hectic during my stay.”

May 17, 2008 by James from Modesto, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very helpful and friendly front desk staff.

“Good location and service for people attending conventions in San Diego.”

Nov 17, 2007 by Tony from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome location and great view.
• Small room.

“Overall great experience. Beautiful hotel and great location.”

Oct 6, 2007 by Deborah from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent location, very good service.
• I should have stayed longer.

“Enjoyed the stay. Also really enjoyed the city of San Diego.”

Sep 19, 2007 by Paul from Prescott Valley, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful views of San Diego from the upper levels. Staff very helpful and friendly.
• Parking is expensive. Noise level from outside of the hotel is unpleasant. Ten dollars a day for internet access is ridiculous.

“The surrounding area beautiful. The staff makes you feel welcome and provide a level of service that makes you feel appreciated. The rooms are comfortable and attractive.”

Sep 12, 2007 by Elaine from Thousand Oaks, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[1] • Location:[6]

• The sheets are clean.
• I don't like this hotel staff. She gave me the lower floor room with huge vent noise outside in the platform.

“The staff is mean. She refused to give me neither room with view or on quiet side. I stayed in the 5th floor with huge ventilation fan noise outside. I was not happy at all for the room I got. And the staff also refused to give me double queen bed room. I explained to her that I have 2 kids but she said she would save the double queen bed to others. Mad!”

Sep 7, 2007 by Holly from Phoenix, AZ
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[5]

• The hotel is close to freeway access.
• Self-park is $22 a day, valet is $28 a day. You are forced to valet because there is often not enough parking in the self-park area.

“We would not stay at this hotel again. It was clean and in a decent location, but it is not for the traveler who wants anything with atmosphere. Business travelers would be well suited for this place and the family who is on a budget but wants something slightly nicer than a Holiday Inn.”

Sep 7, 2007 by James from Santa Clara, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Its in a great area, and downtown is walking distance.
• I have no complaints.

“This is a great hotel, right on the harbor; downtown is in front of the hotel. Good place to take kids to do water activities. Overall great spot.”

Sep 6, 2007 by Jered from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was easy to get to and around.
• Could not say anything bad.

“It was great and had a good time with them. Would love to stay there every time.”

Sep 6, 2007 by Jim from Franklin, LA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean and nice rooms.
• Pool not clean, room service was awful.

“I would use this hotel on business but would not make it a place. I would stay with a significant other.”

Sep 6, 2007 by Leslie from Lutz, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff. Clean overall everywhere you go. Walk distance for everything you need.
• Train station Uffff train.

“The hotel is nice. It's conveniently located. Walking distance to everything you may need. But if you like to sleep, be aware that you will get your wake up call at 5am by the train station right up front the hotel. That's my only regret. That train station!”

Sep 6, 2007 by Michelle from Las Vegas, NV
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[10]

• The location was great, close to everywhere we wanted to go.
• The service wasn't as friendly as I had expected.

“The hotel overall was very nice, great location. But we were checked in to a Handicap Accessible room without being told about it. The service at the pool was poor; the bartenders were less than friendly.”

Sep 6, 2007 by Dee from Los Angeles, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Clean, great location, definitely has what nice hotels should have such as providing comfort, relaxation and leisure.
• Took forever to get service (drinks, food, taking orders, etc.) When I finally got one, it was a wrong drink!

“I would definitely recommend it for a weekend trip, especially if you're visiting San Diego. Great location and many attractions near the hotel, but if you're looking to have vacation near a beach and the usual weekend getaway, it doesn't necessarily have to be this one.”

Sep 5, 2007 by David from Delta, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, all amenities, great location, clean and fresh very enjoyable stay.
• Insufficient self park space.

“Very enjoyable stay, well kept grounds and pool, great location near the gas-lamp district, great views from all rooms.”

Sep 5, 2007 by Roger from Ventura, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was prime for lot of things in San Diego.
• I thought the room could have been more luxurious.

“Great location. We stayed here in order to go to the zoo and sea world. We were close to both. The valet was efficient even on the holiday weekend so we didn't have to wait for our car. The room could have been nicer, but the hotel is clean and the staff friendly.”

Aug 27, 2007 by Rob from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great water view, convenient location, enjoyed balcony.
• Furniture showed some wear, cracked marble vanity, single pane window let noise in.

“After staying at the Manchester Grand Hyatt for a conference, I moved to this hotel at my own expense. They are located next to each other. The Marriott was no comparison to the Hyatt. The lobby was much smaller, but the most noticeable difference was the rooms. The furniture showed a little wear including a stain on the sofa and some scratches on the wood furniture. The bathroom was smaller and the marble vanity was broken behind the sink. The kind bed was very comfortable. There was a digital thermostat that made the room temperature easy to control. I always like to leave the fan running constantly at night mask any noises. The pool area was very nice and the water was a comfortable temperature. The one hot tub was overcrowded. They need two for a hotel this size. I recommend the hotel. If you can stay at the Manchester Grand Hyatt for the same price, you should choose that instead.”

Aug 22, 2007 by Richard from East Brunswick, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[10]

• Location, pool.
• Service.

“Staff was misinformed or simply did not care to provide accurate information regarding airport shuttle schedule or area attractions. Pool-side service was poor.”

Aug 21, 2007 by James from Corona Del Mar, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great pool area and facilities.
• Walls were a bit thin - could hear neighboring rooms.

“Excellent hotel with great staff and very clean facilities.”

Aug 21, 2007 by Daniel from Whittier, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The views where spectacular.
• Additional charge for parking.

“My spouse, children (6) and I had a fantastic time and would love to have an opportunity to stay there again (I got a great room rate), for an extended time.”

Aug 16, 2007 by Pedro from Las Vegas, NV
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[9]

• Pool and public areas very nice.
• Room was dated and not well maintained; freight train came by hotel early every morning.

“The hotel seemed very family orientated. But it is not a place for a relaxing get away.”

Aug 16, 2007 by Randy from Montebello, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[10]

• Comfortable beds and beautiful amenities.
• For this type and price of hotel, internet access should be free.

“Beautiful hotel, comfortable and well kept rooms, fantastic location right at the edge of and within walking distance to the entire Gaslamp district and Sea Port village. The only annoying thing was that internet access wasn't free. For this caliber and price of a hotel, internet access should be included!”

Aug 16, 2007 by Mikki from Riverside, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and price!
• Nothing.

“Loved this resort. Having the grading system I feel really helps people like myself make a choice. It was next door to Seaport Village and walking distance from Horton Plaza. Kept us very busy. Only ten minute drive to Old Town. Felt that the self-parking is a bit high.”

Aug 15, 2007 by Bill from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Outstanding location.
• Crowded with conventioneers.

“Overall excellent experience, close to seaport village, Coronado, gas lamp, and downtown.”

Aug 15, 2007 by Ken from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location. Right next to Seaport Village.
• I liked everything.

“Great hotel. Nice clean rooms with a great view of the bay. Excellent pool facilities. Too bad it's in San Diego because the city has so much to offer, we didn't get to enjoy all the hotel had to offer. I highly recommend it.”

Aug 15, 2007 by Simon from San Jseo, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[6] • Location:[9]

• The hotel is located to all he attraction and entertainment centers in San Diego.
• The location of the room.

“They even consider placing me in a smoking room. I was very disappointed by that.”

Aug 14, 2007 by Caitlin from Torrance, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great pool/pool area.
• Long line at star bucks in south tower.

“The rooms were lovely. Very large, tasteful, quiet. Comfy beds. The staff seemed accommodating, although we did not need to ask them for much. The amenities (restaurants, bars, taxi service, etc) were excellent.”

Jul 27, 2007 by Bruce from Chatsworth, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Grounds and view are excellent. Front end people very friendly and helpful.
• Housekeeping is terrible, and food was poor (bad service at dj's).

“Overall, I'd do it again and again. Shortcomings are, I hope, not typical for the hotel, because our experiences were not good in what should be a high class setting.”

Jul 26, 2007 by Ken from Rancho Mirage, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[6]

• Friendly staff, nice view.
• Overcrowded, expensive parking.

“Attractive, mega-hotel with many great facilities, friendly staff, and a major parking problem.”