Research User Reviews for Manchester Grand Hyatt San Diego (1-20 of 1234)
Dec 1, 2009 by
Amy from San Diego,CA
Overall Rating:
10
- Beautiful room with a view, elegant public areas.
- Strange spots on the ceiling.
“Even though we live in San Diego, we thoroughly enjoyed celebrating our 10th anniversary at the 4 star Manchester Grand Hyatt in downtown. Our room on the seventh floor helped us to literally rise above our worldly problems and remember the romance. The room was exquisite with interesting architectural details and plenty of space. Even the soap smelled divine!”
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Dec 1, 2009 by
Hyun from Fullerton,CA
Overall Rating:
5
- Just the location.
- The room quality is poor.
“HYATT, big name but the rooms left too much to expect.”
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Nov 23, 2009 by
Janet from Otley,IA
Overall Rating:
10
- Excellent staff, very clean, room was perfect with a great view of the bay.
- Pool was too cold.
“Superb in all ways! The restaurants served excellent food. Order the Ahi from Sallys!”
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Nov 2, 2009 by
Chad from Sandy,UT
Overall Rating:
10
- Beautiful, clean, excellent customer service. Great traveling experience.
- Parking costs are steep.
“This is a beautiful hotel that is located right next to Seaport Village. The views are amazing, the staff was friendly and courteous, and the room was clean and comfortable. Couldn't have been happier with our stay!!”
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Oct 28, 2009 by
Mike from Arleta,CA
Overall Rating:
8
- Walking into the hotel lobby was nice.
- The rooms were very outdated.
“The outside and lobby appearance are very nice. The staff is wonderful as well.”
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Oct 27, 2009 by
Peter from Coquitlam,Canada
Overall Rating:
9
- Effecient check in and out, friendly staff all around.
“Definitely will use again, great location and facilities..”
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Oct 27, 2009 by
Wen from Los Angeles,CA
Overall Rating:
6
- Good location and facilities.
- The room is not a 4 star at all, about 2.5 star room within a 4 star hotel.
“Very nice hotel, pool area and fitness center is great.”
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Oct 22, 2009 by
Mike from Fullerton,CA
Overall Rating:
9
- Great location.
- $22 for parking.
“Great value through Priceline. Good location, near Seaport Village and Gaslamp district. Room was clean, though a bit dated.”
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Oct 8, 2009 by
Mike from Miami,FL
Overall Rating:
10
- Price was amazing
- a walk to gaslamp district
“Amazing value for this high end hotel.”
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Oct 5, 2009 by
Jane from Highlandq,CA
Overall Rating:
9
- Location; access to ocean and dining; view from room; quality of hotel.
- Breakfast buffet was very expensive and didn't live up to the cost.
“We were very pleased with the appearance and location of the hotel. The room was very nice. We were given a corner room with an ocean view. It was within walking distance to the ocean front, the ferry to Coronado, and good dining. The pool area was gorgeous with breathtaking views. Breakfast buffet was overpriced for the quality and selection of food, but waiter gave excellent service. We would definitely stay there again.”
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Oct 4, 2009 by
Karlei from Shingle Springs,CA
Overall Rating:
8
- Love the location.
- The rooms seed out of date and were not entirely clean.
“While I believe it is a beautiful hotel. The rooms need to be updated with higher end materials-especially the bathroom. The pool was a little small and the restaurant at the pool was not open due to low occupancy.”
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Sep 30, 2009 by
Gary from Costa Mesa,CA
Overall Rating:
8
- Easy to find with directions from website and the view.
- Nothing jumps to mind - we did ask to move room.
“We had a great time, short holiday break in San Diego to go to sea world. Arrived and room wasn't great, spoke with the desk and there was no problem in moving us to have a superb sea view !”
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Sep 27, 2009 by
Wade from Redmond,WA
Overall Rating:
10
- Excellent location and the rooms have a beautiful view.
- Can't think of anything.
“Beautiful views. They put us in a gorgeous room on the 27th floor overlooking the bay. Very clean and the staff was exceptional. The pool and Jacuzzis were gorgeous.”
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Sep 26, 2009 by
Jason from El Cajon,CA
Overall Rating:
7
- The staff was very helpful.
- The room was average. I've stayed in nicer rooms with better service.
“The hotel was nice but kind of average. I have stayed in other area hotels that had a lower star rating that were much better.”
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Sep 26, 2009 by
Jenni from Las Vegas,NV
Overall Rating:
10
- Back door leads to Sea Port Village.
“The hotel is beautiful and the staff was awesome!”
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Sep 25, 2009 by
Jessica from Las Vegas,NV
Overall Rating:
8
- There was a nightly marshmallow roast at the 5th floor fire pit that our 3 year old LOVED!
- Room was small, amenities were comparable to a 3 star hotel.
“The hotel itself is beautiful. When we walked in, the lobby was truly overwhelming and at first glance, I thought we might have made a mistake bringing our two small children with us. But, as we continued our trip, it was evident that there were many other families that stayed here. The pool area is really nice, and there was even a fire pit where the kids can roast marshmallows at night (if you bring your own marshmallows). The only disappointment was that the room was really small. There was no exterior vanity area, and I thought the room looked and felt similar to any semi-upscale room we've ever been in. Nothing special whatsoever about it. Luckily we got it for a good rate so didn't feel cheated.”
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Sep 25, 2009 by
Nina from Pomona,CA
Overall Rating:
6
- Proximity to downtown.
- High parking fees.
“Parking is $22/day and internet can range from $10-13 for 24 hours so that can get pricey if staying for a week. The parking garage is used for convention center visitors as well. Perhaps the hotel should have a special parking price for their hotel guests.”
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Sep 24, 2009 by
Kelly from Las Vegas,NV
Overall Rating:
9
“Lovely and well situated to Gaslamp district. Will come back.”
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Sep 22, 2009 by
Angelo from Leon Mexico
Overall Rating:
8
Cleanliness:[9] •
Staff:[7] •
Location:[10]
- Hotel location.
- Front desk reception not very friendly, expensive parking.
“Hotel location was great, walking distance to Seaport village, SD Convention center and Downtown. Rooms were fine, bathroom & TV set needed an update. Room view to the bay was fantastic.”
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Sep 22, 2009 by
Angel from Hidalgo,TX
Overall Rating:
8
- Great building, great view from the room, nice and elegant.
- Front desk reception was very cold, did not feel welcome.
“Hotel is great, has good facilities, restaurants and shops are good, swimming pool area is very nice.”
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Sep 21, 2009 by
Mary from Bellingham,WA
Overall Rating:
8
- Great location.
- The carpet was not clean, up near the head of the bed.
“Comfortable. Great location.”
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Sep 21, 2009 by
Pat from Indio,CA
Overall Rating:
10
- View from the room - overlooked the bay.
“Staff very friendly, beautiful location.”
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Sep 17, 2009 by
Bob from Northridge,CA
Overall Rating:
4
- I liked the location.
- The facilities.
“Mainly poor quality.”
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Sep 17, 2009 by
Suzie from Upland,CA
Overall Rating:
10
- I thought the location was beautiful, and centrally located.
“
I thought the hotel was wonderful. The views from the room where breathtaking, I watched a beautiful sunset every evening. I thought the lobby of the hotel was decorated beautifully, and the service was wonderful. The only one bothersome thing was that they were striking at the hotel over gay rights, which I guess the owner of the hotel was against, so I find that somewhat disheartening, anyway there was chanting in the daytime we had to listen to, but it did end and not go through the night.
”
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Sep 16, 2009 by
Dustin from Highland,CA
Overall Rating:
1
- None.
- Not a 5 star, the room is old.
“The rooms are outdated and the dancing club outside until 2 AM
kept me and my family up till 1:50 AM.”
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Sep 15, 2009 by
Paul from San Jose,CA
Overall Rating:
6
- Very convenient location.
- The bed is too small.
“This hotel is very nice, I love that, but the bed very small for two.”
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Sep 15, 2009 by
Jennifer from Glendale,CA
Overall Rating:
9
- The location is perfect for exploring San Diego.
- Parking is expensive ($22 self park/$32 valet).
“This is truly a deluxe hotel. The rooms were comfortable and the location was wonderful for exploring San Diego. It's convenient to the Gaslamp District, Embarcadero, and trolley lines. The restaurants were extremely expensive, so I recommend walking either to the Gaslamp district or nearby Seaport Village.”
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Sep 15, 2009 by
AJ from Redlands,CA
Overall Rating:
9
- Location and conference rooms.
- Bathroom was a bit worn.
“Great location and meeting rooms.”
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Sep 12, 2009 by
Noam from Tenafly,NJ
Overall Rating:
10
- Modern, very friendly staff, nice rooms, and family friendly
- Nothing.
“Great location, friendly staff, Pleasantly designed rooms.”
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Sep 11, 2009 by
Bob from Hemet,CA
Overall Rating:
7
- Nice lobby- Room had great view- Room window opened.
- Shower was broken - Phone in room rang several times at night.
“Nice hotel. The phone rang several times throughout the night. Each time it rang it was 11 minutes after the hour. The shower head did not work properly and the pressure was very low as a result. Other than these issues, the hotel was very nice. I had high expectations for a Hyatt and the minor problems were a surprise.”
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Sep 11, 2009 by
Ashley from Schuyler,NE
Overall Rating:
10
- Convenience store was not located closely.
“The hotel was a perfect getaway place for my boyfriend and me. We were able to spend time together without a lot of distractions. The service was prompt and got you going right away.”
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Sep 11, 2009 by
Melissa from Waukesha,WI
Overall Rating:
9
- Very nice and a great location.
“I would recommend this hotel. We had a great stay.”
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Sep 10, 2009 by
Lewis from Wrightwood,CA
Overall Rating:
9
- Club Hyatt for the kids, the pool and Seaport village.
- $22.00 a night for parking and a charge for wireless.
“It's was a great hotel for the price; the star-level definitely matched the hotel. Location, Location, Location are still the three most important things. This hotel had all three.”
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Sep 10, 2009 by
Cecilia from Burbank,CA
Overall Rating:
7
- The location.
- The management.
“We checked in at 8 pm they said they are sold out and gave us a suite living room which the bed need to be pull down. That room has two doors connected to the rooms at both side and has two entrance door. Can't believe that Hyatt sold this kind of room as regular room. Never heard about that and can't believe that. Hyatt no more a five or four star hotel in my thought.”
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Sep 7, 2009 by
BK from Bermuda Dunes,CA
Overall Rating:
7
- The location was awesome for what we wanted to do.
- The price for the parking was a bit outrageous for guest. Also a charge to use the gym, really? Avg. rooms not 4 star.
“I found the Manchester to be average at best 3-star. Great history. Good for Priceline price. Give and take with this kind of service. Beware of parking prices. Don't let the lobby fool you, need updating in rooms trust me. Great location! Bid low.”
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Sep 4, 2009 by
Tandy from Seattle,WA
Overall Rating:
9
- Common areas were elaborate and hotel staff was always very friendly & helpful.
“I really liked this hotel. It is a great location with friendly staff and very interesting and elaborate common areas. However, the rooms seemed outdated. I just imagined the rooms would be nicer given the common areas of this hotel.”
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Sep 4, 2009 by
Sandy from San Diego,CA
Overall Rating:
9
- I loved the view.
- They need a map of hotel and more information on amenities.
“This hotel had beautiful views and was within walking distance to Seaport Village and night life.”
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Sep 3, 2009 by
Tina from Hemet,CA
Overall Rating:
5
- excellant staff
- Would not help with any upgrades even though the type of room we wanted was still available at check in.
“The common areas of the hotel are spectacular. Room that we had was just average. We will not saty there again. Not sure how this will work using Priceline!”
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Sep 3, 2009 by
Raquel from Tustin,CA
Overall Rating:
10
- Very classy look.
- Parking a little pricey.
“We loved this place, thought it was really nice, great room, great view, great service. I would definitely stay here again.”
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Sep 2, 2009 by
JoAnn from Mesa,AZ
Overall Rating:
10
“friendly staff and excellent service. The room was clean and we enjoyed the concierge room.”
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Sep 1, 2009 by
Sara Jane from Newport Beach,CA
Overall Rating:
10
- Like the location.
- Room needs more electrical outlets but the parking was very expensive $22.
“Very nice and centrally located. Very clean and friendly staff.”
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Sep 1, 2009 by
James from Rancho Palos Verdes,CA
Overall Rating:
10
“Excellent Hotel, beautiful rooms and comfortable beds.”
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Aug 28, 2009 by
Chantee from Redondo Beach,CA
Overall Rating:
7
- Excellent location close to gaslamp and harbor.
- Room was very old and did not match beauty of lobby.
“Thank goodness I didn't pay full price for this room. The hotel common areas are very nice, and it is convenient to Petco, gaslamp, and harbor. The room however was very disappointing. It was old and dingy, and in need of a serious update. We thought it would be fun to check out the "Top of the Hyatt" bar. At 11:30 on Saturday night it looked like a lobby bar at a 3 star hotel. I did not spend too much time in the hotel, except to sleep, and the rate was very good, so I don't feel "cheated". I would recommend lowering your expectations for this hotel.”
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Aug 27, 2009 by
Cheryl from Byron,MN
Overall Rating:
10
- very nice and clean and upscale awesome!
- nothing
“Awesome!!! We were so thrilled with the hotel!!”
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Aug 27, 2009 by
Peter from Peoria,AZ
Overall Rating:
10
- Perfect location and extremely nice in general
- Parking was $22 a day
“The Manchester Grand Hyatt is probably the best hotel I've ever stayed at in San Diego. It's close to all of the touristy areas and also close to the trolley in case you need to travel around town. In general, I will try and stay at this hotel any time I visit San Diego in the future.”
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Aug 26, 2009 by
Ann from Spruce Grove,Canada
Overall Rating:
9
- The location was great, the view was wonderful.
- The cost of parking our car.
“We'd definitely consider staying here again except for the cost of daily parking.”
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Aug 26, 2009 by
Mike from Las Vegas,NV
Overall Rating:
9
- The convenience to Petco Park & downtown San Diego
- Nothing
“A really enjoyable and comfortable stay. Great amenities. Great location. I loved that I could walk to Petco Park and the Gaslamp District!”
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Aug 26, 2009 by
Calvin from Los Angeles,CA
Overall Rating:
5
- Front receptionist was great but the manager was bad.
- I had a room service and pool service, both event they charged 100% more for their tip. Make sure to check all your bill.
“I had great experience dealing with the front receptionist when I checked in. They had many equipments for kids to enjoy next to the pool (eg. table tennis, football, other). I ordered pool service in the amount of $19 and later discovered that they added $20 for their service tip without my authorization. Also, they added $10 additional service tip for $30 room service on top of our cash tip that we paid. They seem to do this regular as most guest would not check their bills. When I confronted this with the manager, he was terrible dealing with the situation as we wasted additional 30 minutes clearing away their fraud activity without any sincere apologies. I would have fired the manager and all their staff who intentionally charged additional.”
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Aug 25, 2009 by
Nancy from Ladera Ranch,CA
Overall Rating:
0
- beautiful hotel, loved the feel.
“It was a perfect hotel for me and my family. loved the location and it was very kid friendly as well as adult friendly!”
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Aug 25, 2009 by
Ruthi from Fairfax,VA
Overall Rating:
10
- Efficient staff, smooth check-in, clean and comfortable.
- No negatives.
“Very comfortable beds, Good air conditioning system, staff very helpful, self-parking or valet available, good separation of clubs and rooms so no noise heard once in room.”
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