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User Reviews for Holiday Inn San Diego - On The Bay

Research 105 user reviews for Holiday Inn San Diego - On The Bay.

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1355 N. Harbor Dr., San Diego, CA

Research User Reviews for Holiday Inn San Diego - On The Bay (21-40 of 105)

Average User Rating: 7.5
User Rating Score:7.5
Cleanliness:[8.0] • Staff:[7.5] • Location:[8.5]
Based on 344 user ratings
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Aug 27, 2005 by Mark from Salt Lake City, UT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location, size of rooms, on-site restaurant & bar, cleanliness, view of the harbor

“Good location, close to public transit (trolley & trains) and within walking distance of places I wanted to go. (I did not rent a car during my stay). Adequate on-site restaurtant & bar, with a nice place for breakfast next door as well as next-door Ruths Chris Steakhouse. Has a nice view of the harbor out the front, and of the city out the back.”

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Aug 26, 2005 by Sean from San Jose, CA
Overall Rating: 3 User Rating Score: 3
Cleanliness:[2] • Staff:[1] • Location:[8]

  • location was great

“Great location. Staff unprofessional at check-in and while trying not to laugh too hard stated let me find you the best available room (kept looking at each other and giggling), which turned out to be on floor one in the back corner at the door with no view besides of a fence and pipes. Hotel door did not lock. Bathroom dirty with hairs on floor and walls of shower. Upon returning to room Shower was full of mud and dirt, when I left the room the shower floor was clean.”

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Aug 25, 2005 by Monika from Clinton Twp, MI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

  • it was right on the bay and close to lots of attractions

“This hotel is in a great location and has many of the amenities most travelers are looking for. In addition, it is close to many attractions including sea world, the zoo, and several beaches. We would definitely stay here again when we come back to san diego.”

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Aug 24, 2005 by Eric from Marietta, GA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

  • very nice restaurant & pub
  • parking was not intuitive, and a little too expensive

“great hotel, good history”

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Aug 24, 2005 by Jon from Mesa, AZ
Overall Rating: 3 User Rating Score: 3
Cleanliness:[2] • Staff:[4] • Location:[3]

  • the hotel was close walking distance to the bay and seaport village.
  • we opened up our balcony window to find we had a view of a large brick wall and all the airconditioners. so much for a nice breakfast on the balcony

“the parking and unloading was not convienient, the rooms were not very clean, and the room shook a little everytime a plane landed.”

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Aug 16, 2005 by Tim from Seal Beach, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendliness of staff, location, flexibility and accommodating.
  • $22 for parking.

“We were very pleased with this hotel, its location, and the friendliness of the staff. Would stay here again. The price for peak season was good for a 3 star hotel. Thank you.”

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Aug 15, 2005 by Rhonda from Tucaon, AZ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Staff was very accommodating. When their was a problem with the room we were first assigned to, they quickly and graciously changed it.
  • On our last night of stay, there was a minor problem with a room service order, but when the concierge was called, she was busy and was very rude.

“The location is perfect, whether you are going to SD for a weekend, or a week right across from the famous Anthony's restaurant and the Maritime Museum. Just a few blocks from Seaport Village. City-view rooms offer quite the breathtaking view at night, and surprisingly quiet. Clean and bright rooms, can be made very dark for sleeping in. Restaurants on the premises and willing to deliver to the rooms, offer a wide array of price and choices. Loved It.”

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Aug 14, 2005 by Patricia from Saugus, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Great location.
  • They gave my non-smoking room away first night.

“Very nice location. Great restaurants, things to do. Nice pool. Poor parking. Nice view, unless your in one side of one tower. Just parking lot then.”

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Aug 12, 2005 by Holly from Haddonfield, NJ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Excellent view if you have a high room.
  • Expensive parking.

“We loved this hotel - the staff was great and you can't beat the location. We'd stay there again if we could.”

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Aug 12, 2005 by Mike from Greensboro, NC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Great location at a very good price.
  • Difficult checking.

“Perfect location for someone more interested in location than hotel luxury. Within walking distance to gaslamp quarter, baseball stadium, seaport village. San Diego Bay is right across the street. Perfect for a morning run on the boardwalk.”

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Aug 11, 2005 by Jill from Brentwood, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Excellent location, excellent restaurants.
  • Wish it had a sauna/spa.

“Location is ideal! Hotel is clean, staff friendly. You really can't beat this hotel for location and restaurants!”

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Aug 8, 2005 by Gina from Fillmore, IN
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[5] • Location:[9]

  • Holiday Inn on the Bay was a great location for the bay area of San Diego.
  • The Front Desk staff was less than friendly. Their were not helpful in figuring out hotel packing and how the hotel is divided into separate buildings

“For the rate, this hotel worked well for us. The staff was not outstanding, but it was a good location and the rooms were what we expected.”

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Aug 7, 2005 by William from Newhall, CA
Overall Rating: 3 User Rating Score: 3
Cleanliness:[6] • Staff:[5] • Location:[6]

  • Check-in took 15 minutes and there was additional $20 charge for parking

“At best a 2 star rating --- Good location ”

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Aug 2, 2005 by Eric from Nogales, AZ
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

  • Location to Bay..close to everything..
  • Lack of Bell Service...small rooms

“Nice mid-range hotel. Great Location on SD Embarcadero. Non descript rooms. Not enough towels. Many good restaurants on location or nearby. Parking is not cheap and spaces are quite narrow. No Bell service was offered and most guests have to park in rear of hotel.”

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Aug 2, 2005 by Forest from Imperial, CA
Overall Rating: 4 User Rating Score: 4
Cleanliness:[8] • Staff:[4] • Location:[10]

  • beautiful view of the san diego bay & downtown
  • the air condition did not work, staff did not do anything

“The hotel is in a very nice location. It is a fancy hotel. When we got back to the room at night, the air condition did not work. We called up front and they said "no one was around to fix the problem". They did send a portable fan, but that didn't help us sleep any better.”

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Aug 2, 2005 by Melissa from Sunland, CA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

  • The swimming pool was warm and clean
  • Our view was of a roof, with noisy trains going by

“Holiday Inn on the Bay has a prime location in San Diego with good ammenities. The pool area was pretty, and towels were provided. The coffee bar outside the elevator was convenient for a quick breakfast and mocha. Check-out was simple, but they need to have a more expedient way to take care of parking passes. Hand-writing the information each time we left the parking structure was a slow process. ”

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Jul 26, 2005 by Lynn from Orlando, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

  • It was much nicer and cleaner than I anticipated. Recently refurbished.
  • Room Service and Food was not offered past 11:00 p.m.

“Great location. Recently refurbished. Large Room. Would definately stay there again.”

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Jul 25, 2005 by Delia from Mesa, AZ
Overall Rating: 6 User Rating Score: 6
Cleanliness:[8] • Staff:[6] • Location:[10]

  • I loved the location, ambiance.
  • Plumbing was horrible. Employees were a little "stuffy"..

“The hotel is a perfect location, downtown San Diego, close to everything, convienent.! The hotel was very clean inside and out. I did not have much contact with employees, but the little bit I did, they seemed to be a little "stuffy". The plumbing in my first room was horrible, toilet overflowed and wouldn't stop. I had to shut off the main valve on the toilet. Water ran into the dressing area, carpet was soaked. They relocated me into another room, that toilet's flap wouldn't close after flushing, so the water ran in the tank endlessly till you physically had to lift the lid and push the flap down. This is when I encountered the little problem with the attitude of the hotel staff, when I asked for another room due to the plumbing in the first room.”

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Jul 25, 2005 by David from Lithia Springs, GA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Location next to the bay
  • Carpet shampooed before we arrived and was still wet that evening.

“Great location, lots of staff to help out, charged extra for bayside rooms without advance warning.”

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Jul 22, 2005 by Andrew from Santa Ana, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The service and staff were incredible! The location was excellent, on the bay in San Diego.
  • For a 3-star rated hotel, there is nothing I didn't like about this hotel.

“This is the nicest Holiday Inn we have ever stayed in. The staff were helpful and friendly. They made our stay one of the nicest and most relaxing we have ever had! The staff on a scale of 1-10, they get an 11. The location was beautiful. The room, as well as the grounds, were clean and well kept. I cannot say enough about the staff, they were incredible. It was like we were staying at a 5-star hotel.”

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Jul 21, 2005 by Andy from Belmont, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

  • Clean, spacious, comfortable room with a killer view of San Diego Bay.
  • No high-speed internet connection in my room.

“This is a very nice hotel. It almost has a "resort-like" feel. My room had a view of the pool area and the entire San Diego Bay. Rooms also have balconies, not something you get in most modern hotels these days. It was very nice to sit outside on the balcony and watch the sun go down over the Bay. The Elephant & Castle Pub downstairs is also a very lively and fun bar to hang out in. All in all I very much enjoyed my stay here.”

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Jul 18, 2005 by Simon from San Jose, CA
Overall Rating: 1 User Rating Score: 1
Cleanliness:[2] • Staff:[1] • Location:[8]

  • This hotel should not be rated 3 star hotel
  • This hotel was not clean at all. Staff Have no clue what customer service means.

“Upon arriving there was one person working at the check in desk. After waiting 15 minutes, he finally asked us how can he help us. No customer service skills at all. He did not look like he wanted to be there. We were checked in and not told where our room was, since the hotel has three different towers. The hotel and room was not clean . I don't believe this should be a 3 star hotel. I would not recommend this hotel to anyone.”

1 of 2 people found this review helpful.
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Jul 18, 2005 by Melanie from Perth, WA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • location-across road from water and cruise boats
  • very crowded during my stay-spa always packed with people

“beautiful hotel, room was spacious, bed was very comfortable, location great-walking distance to shopping area, cruises, ferry to coronado island etc.free bus from hotel to san diego zoo. Staff were very welcoming. I would definitely stay here again.”

1 of 1 people found this review helpful.
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Jul 7, 2005 by Joanne from Gonzales, CA
Overall Rating: 3 User Rating Score: 3
Cleanliness:[10] • Staff:[4] • Location:[10]

  • location
  • ice machine broken on floor for 3 days, keys had to be replaced daily

“Great location but service leaves a bit to be desired.”

0 of 1 people found this review helpful.
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Jul 5, 2005 by Terry from Cupertino, CA
Overall Rating: 6 User Rating Score: 6
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Good location. Clean. Helpful concierge.
  • Wireless didn't work. No fridge, no microwave, no queen beds, small room, exercise equipment old, out of order, no breakfast.

“Great location, very clean, limited amenities - our room overlooked San Diego - mostly tall buildings and a few warehouses - the front of the hotel overlooked the harbor- and our room was a little on the small side. There was a tiny balcony with 2 chairs and a small table. The room had a hairdryer, coffee maker, and an ironing board, but no fridge, no microwave, and very limited cable - less than 20 channels. The beds were clean and comfortable - but 2 double beds - not queen as I might have expected in a 3 star hotel. The wireless internet didn't work in our room - I had to go to the lobby to get any kind of connectivity. No continental breakfast was offered. The exercise room was pretty run down - old weight equipment and all 3 three of the treadmills were in need of repair or adjustment. In all - the 3 stars must be based on location as the 2 star hotel that we stayed at in Carlsbad had much nicer amenities.”

0 of 1 people found this review helpful.
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Jul 5, 2005 by M. from Atwater, CA
Overall Rating: 6 User Rating Score: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

  • room was too small

“it is dated and needs to be upgraded.”

0 of 1 people found this review helpful.
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Jul 3, 2005 by William from Downey, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Great location with convenient transportation arrangements and other amenities
  • The parking was inconvenient (expensive) and unclean along with a lot of noise

“I would highly recommend this hotel for numerous reasons, not the least of which is its excellent location with a proximity to attractions both in dining and entertainment along with comfortable living conditions.”

1 of 1 people found this review helpful.
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Jul 3, 2005 by Cliff from North Hollywood, CA
Overall Rating: 3 User Rating Score: 3
Cleanliness:[8] • Staff:[1] • Location:[10]

  • location, location, location
  • phone service

“We had a room with the wrong bed size. It took 3 room changes to get it right. When we tried to reach the manager or call the front desk by phone, it rang for ten to twelve minutes. We ordered a fridge for the room. One of the room changes required that the frige be moved to the new room. It wasn't. When they finally delivered a fridge, it was different and our beverages were not there. The hotel adjusted our bill. It took two days of trying to reach the manager to get an answer about what happened with our beverages. Overall, the windows did not keep out the noise from the airport and the hotel air conditioning compressors and fans that were 5 floors below our room.”

0 of 1 people found this review helpful.
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Jun 28, 2005 by J from Bakersfield, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Room was right next to A/C unit. Not a major deal....

“Great location. Would go again.”

1 of 1 people found this review helpful.
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Jun 28, 2005 by Vickie from Glendora, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

  • close to the bay
  • the high cost of parking

“It was nice. Good service! Great Location! Room was clean and roomy with balcony and view of the city. The otherside had great views of the bay. We could walk to most of the things we did once again great location, close to gaslamp, little Italy, Seaport Village and Bay.”

1 of 1 people found this review helpful.
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Jun 22, 2005 by Amy from Las Vegas, NV
Overall Rating: 3 User Rating Score: 3
Cleanliness:[8] • Staff:[3] • Location:[3]

  • Maid service was good.
  • They charged us for our room and took three days to fix it.

“When we called to speak with hotel staff over the phone, they were less than friendly.The hotel is located by the Trolley, so you can hear the Trolley's horn blaring all night long.Parking is a rip off at $18 a day.”

0 of 1 people found this review helpful.
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Jun 4, 2005 by Grant from Gilbert, AZ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

  • the location was close to everything we wanted to do
  • the parking fee of $18 a day

“The hotel is right off Harbor drive and close to several fun spots in San Diego. The balcony in the rooms were great.”

1 of 1 people found this review helpful.
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Jun 2, 2005 by Karen from Montclair, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • They accomodated our non-smoking, 2 double bed request.
  • Parking for $18.00 a day.

“This hotel was worth what we paid for. I would not have wanted to pay full price though. Hotel staff was friendly and accomodating. Standard hotel room decor. Nice pool. Quick room service. Clean room. Parking was $18 a day.”

1 of 1 people found this review helpful.
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May 23, 2005 by Tsegaye from San Francisco, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • very close to downtown and easy access to transport
  • A little bit of the noise made by the near by Trains

“Very nice location, view of the water front and proximity to down town”

1 of 1 people found this review helpful.
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May 21, 2005 by Matt from La Mesa, CA
Overall Rating: 4 User Rating Score: 4
Cleanliness:[8] • Staff:[8] • Location:[9]

  • liked the location
  • had smoke smell, toilet had to be fixed

“overall a ok place to stay for the money I was hoping to get a little nicer place, no jacquizzie,the stopper ran on our toilet ever since we came into the room, they did fix it while we were out to dinner. never the less. Lastly the room reeked of smoke.”

0 of 1 people found this review helpful.
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May 18, 2005 by Sharon from Taft, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Very clean rooms, very roomy, enjoyable
  • We didn't like paying $18 a night, it really brought up the price of the hotel room

“Nice place to stay, good location, not thrilled with the $18.00 a night parking charge.”

1 of 1 people found this review helpful.
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May 12, 2005 by Andrew from Las Vegas, NV
Overall Rating: 7 User Rating Score: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice Lobby and restaurant, good location
  • Room very average, very noisy, trains every 15-30 minutes

“The staff was great, nice lobby and location. Very noisy.”

1 of 1 people found this review helpful.
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May 11, 2005 by Joanne from Palm Desert, CA
Overall Rating: 6 User Rating Score: 6
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The artwork in their lobby, hotel location
  • $22 a night for parking !!!!

“Well kept, well run, rooms are nice but standard.”

1 of 1 people found this review helpful.
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Apr 4, 2005 by Tammy from Chandler, AZ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice rooms in a good location.
  • Nothing I can think of....

“We always stay in this hotel when we visit San Diego. This was our first time , and we were very pleased. ”

1 of 1 people found this review helpful.
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Mar 29, 2005 by David from Hot Springs, AR
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great location versus price.
  • unable to get the bay view for the price we paid.

“Great Location but try and get the bay side room. Staff was very helpful and courteous. Airport shuttle was a great help, since it runs every 30 minutes up to midnight! Pool was average, but a great business hotel! Six dollar cab ride to the Convention center or use the trolley/tram for 3.00/day and go all over the city (unlimited), but at night be prepared to take a cab!”

1 of 1 people found this review helpful.
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Mar 28, 2005 by Greg from Friendsville, TN
Overall Rating: 6 User Rating Score: 6
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Location. Downtown San Diego.
  • Parking fees too high. Availability of High Speed Internet not available 24/7. Room location poor.

“Good location on the bay. Resturant and bar onsite is good. However, parking is restricted and $18.00 per day. You have a 2 hour limit per day on High Speed internet and have to leave your ID with the desk to get their wireless card. Not very good for business travelers. I like having more control over my options when booking business travel. Room was located without any view of the bay and on the lowest floor.”

0 of 1 people found this review helpful.
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Mar 26, 2005 by Fred from Wyndmoor, PA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • location
  • nothing

“Super location -- healthy walk to convention center -- right on the water -- walkable to gas lamp district -- very nice for the price”

1 of 1 people found this review helpful.
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Mar 26, 2005 by Clark from Fresno, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The location.
  • It was an older hotel.

“The location was great and the amenities were also very good. We would recommend this hotel to friends and family.”

1 of 1 people found this review helpful.
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Mar 25, 2005 by Carlos from Fontana, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[7] • Staff:[8] • Location:[10]

  • Location was great.
  • Asked for non-smoking should have asked for never smoked in!

“Clean and well located for the price. Did not agree with the $1.60 local calls or $18.00 daily parking price so parked elsewhere and called from the street!”

1 of 1 people found this review helpful.
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Mar 8, 2005 by Jan from Cypress, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • room was new, location was the best
  • the outside was a little dated, not bad

“the location was great, the room was fresh and new, very chic.”

1 of 1 people found this review helpful.
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Mar 5, 2005 by Jeff from Lansing, MN
Overall Rating: 9 User Rating Score: 9
Cleanliness:[6] • Staff:[8] • Location:[8]

  • across the street from the cruise ship port, shuttles were very helpful!
  • rooms were a little aged

“Holiday Inn Shuttle ran from the airport, took us to the zoo (and shopping center), AND took us with all of our luggage to the cruise ship terminal. Very convenient and helpful!”

1 of 1 people found this review helpful.
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Mar 2, 2005 by Jaime from Huntington Beach, CA
Overall Rating: 5 User Rating Score: 5
Cleanliness:[8] • Staff:[7] • Location:[6]

  • wireless internet access that was complimentary.
  • small bathrooms, location o.k.

“This hotel works if you can't get a nicer one when going to the gas lamp. It is a place to lay your head. It is not my 1st, 2nd or 3rd choice, but it works.

Having a patio is nice.”

0 of 1 people found this review helpful.
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Mar 2, 2005 by Christine from El Centro, CA
Overall Rating: 1 User Rating Score: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

  • The only thing that made this stay a pleasure was the location.
  • Upon our arrival, there were dirty towels in the bathroom and the staff and manager on duty were not professional at all. In fact the manager was rude.

“I would not recommend anyone to stay at Holiday Inn by the Bay because the front desk staff, valet parking personnel and manager on duty were rude, condescending and rude!”

1 of 2 people found this review helpful.
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Mar 2, 2005 by Angie from Cordova, TN
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

  • Location, location, location!
  • the A/C was broken

“The hotel was a little less quality than what I had expected. But then again, I have never been a fan of Holiday Inn.”

0 of 1 people found this review helpful.
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Mar 1, 2005 by Mark from East Hampton, NY
Overall Rating: 3 User Rating Score: 3
Cleanliness:[7] • Staff:[8] • Location:[9]

  • very convenient location, pleasant staff
  • Carpet in the room had a pronounced damp spot; carpet was not very clean.

“A bit seedy around the edges. Hallway carpets seemed a bit worn; carpet in my room was spotted, and wet! In general, this hotel seemed very nondescript; I'm not sure that I understand its 3-star rating.”

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