User Reviews for Holiday Inn San Diego - On The Bay

Research User Reviews for Holiday Inn San Diego - On The Bay (1-20 of 105)

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Dec 13, 2006 by lea from california
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[3]

• Location.
• Old and small rooms, air condition not working well.

“Was disappointed. Room and bathroom very small, not spacious, sink area is very small can't fit 2 people in that area. Good location. The terrace adds a space but not too secure for kids low railings I think. The room smells cigarette although we requested non smoking room and that bothers us because in the middle you of our sleep our throat got itchy and we wake up with soar throat but no time to argue. Staff so-so. Won't go back too pricey for the accommodation and lastly the air condition is not working well. Warm air.”

1 of 1 people found this review helpful.

Nov 14, 2005 by James from Whiting, NJ
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• It was convenient to ship we were sailing on.
• Rugs in hall could be newer.

“It is a good location and a nice Hotel.”

Nov 8, 2005 by Marcia (. from Raleigh, NC
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[3]

• They had a soda, water machine.
• The staff was rude, and angry.

“Since they put me in a room on the second floor over looking a noisy pool, next to the ice machine, soda machine and the elevator, I did not enjoy my stay.”

1 of 2 people found this review helpful.

Oct 31, 2005 by Annette from Berwyn, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Free airport shuttle.
• Convention center shuttle not at convenient times.

“Great. Water view hotel room in a accessible section of the city.”

1 of 1 people found this review helpful.

Oct 26, 2005 by Carole from Paducah, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, has everything you need.
• No problems.

“Great location and hotel has everything you need from restaurant to wireless. Great hotel.”

1 of 1 people found this review helpful.

Oct 21, 2005 by Ken from Universal City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to cruise terminal, good food on site.
• No free beer.

“Nice place, very helpful staff, had shuttle service and a friendly bar.”

1 of 1 people found this review helpful.

Oct 12, 2005 by Angela from St. Paul, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, right on the bay, with a beautiful view.
• N/A

“Excellent facilities, breath taking view of bay. Would definitely stay at this hotel again. Two thumbs way up - 4 stars. My pleasure to be their guest.”

1 of 1 people found this review helpful.

Oct 3, 2005 by Stan from Schenectady, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[8]

• Nothing.
• Shabby and run down. Even the door molding in the bathroom was eaten away.

“If this is the Holiday Inn, their standards have really gone down. I guess I'm spoiled by the Hampton Inn, even the Best Western's are better maintained.”

Sep 30, 2005 by Amanda from Astoria, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location was great, right near downtown, and it was very nice.
• We were near the elevators and soda machines, very noisy.

“The hotel on the bay is an excellent place to stay in the San Diego Downtown area. The staff is very friendly and helpful, and the hotel has a nice outdoor pool, comfortable beds, and clean bathrooms. The decor is not very romantic, but more than wonderful for a business trip or a family vacation.”

Sep 28, 2005 by Brian from Rio Rancho, NM
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Location, convenient to everything.
• Parking fee of $18 per night. Hotel room was dated.

“For the location could not be beat. However, I would never pay the going rack rate others staying there paid $170 per night, when you could stay at the much nicer, updated Marriott with an even better location for a few bucks more.”

Sep 9, 2005 by Bryan from Brush Prairie, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Very convenient location, maid service was excellent, beautiful view of the bay.
• Reception staff was not friendly, our non-smoking room, smelled of cigarettes when we arrived.

“Great location and had an awesome view of San Diego bay. This is a very large facility, with excellent restaurants with in walking distance. The pool and fitness area was well maintained. Some of the staff could have been friendlier, but overall a pleasant experience. Best of all, was the price. I couldn't believe we'd find this nice of a hotel for the price we named.”

Sep 9, 2005 by Amanda from Temecula, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• Pefect location.
• No queen size beds, only full. We had to pay an $18 parking fee that we were not made aware of beforehand.

“Overall we had a good experience. The hotel staff were very friendly ahd helpful.”

Sep 1, 2005 by Lisa from Fullerton, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[8] • Location:[10]

• convenient to the places we visited, parked car and walked
• cost of parking, the sink that leaked on the carpet and smelled bad

“older hotel, clean but tired appearance. I don't think it rates a 4 star hotel.”

Sep 1, 2005 by Janice :. from Chino Valley, AZ
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• Beautiful views of the bay and the city from our room, perfect location for downtown, right across from the Star of India.
• Would have been nice to know they charge for parking

“A great place to stay downtown - much nicer than the usual Holiday Inn (definitely a 3 star hotel), with attentive staff, room service, views, pool, exercise room and vans to popular locations. My husband liked the free email after the day spent out and about.”

Aug 31, 2005 by Jeff from Mission Viejo, CA
Overall Rating: 1
Cleanliness:[8] • Staff:[7] • Location:[2]

• Maid service was excellent
• Right next to the train station, 1/4 mile for the airport

“A really loud, dated hotel in the middle of a 1960's sit-com. It was sooooooo over-rated. I would rate it a 1.5 star moving to a 1 star by 06. ”

Aug 31, 2005 by Christopher from Allendale, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[2] • Location:[9]

• The location on the bay and that you could walk to Petco Stadium.
• There were issues with smoking in non smoking areas and the hotel concierge was less than gracious!!

“This hotel was very mediocre for being rated with 3 stars.”

Aug 30, 2005 by Paul from Riverside, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The view, room balcony, friendly staff, clean facility
• two double beds instead of queens, the gay political convention, the 20.00 a day parking fee

“The facility was nice and clean, the staff was very friendly and knowledgable, the room was a harbor front room with a great view and balcony for sitting. The staff even provided a crib and refrigerator at no extra charge. There were several areas of interest in San Diego within walking distance from the hotel. We would have like to have known in advance of the 20.00 a day parking fee, however, and feel hotels should validate free parking for hotel guests. We had a very positive experience overall at The Holiday Inn on the Bay.”

Aug 30, 2005 by Erinn from North Brunswick, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• Convenient location & shuttle service
• One of the women at the Concierge desk was unfriendly and unhelpful.

“The Holiday Inn on the Bay is a wonderful hotel located in the heart of the city. We were very pleased with the location, the rooms, and, for the most part, the hotel staff. There was a free shuttle to the airport and the zoo. If the doormen are not busy, they will also shuttle you to other close locations, thereby saving the taxi fare. I highly recommend this hotel!”

Aug 29, 2005 by Ron from Atlanta, GA
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[8]

• Great location
• Hotel is older and somewhat outdated in the furnishings and upkeep of the hotel.

“Tis hotel is definately not 3 1/2 stars closer to 2 stars.Overall for the age and state of the hotel it was clean and friendly, just not what I would have expected for the star rating provided.”

Aug 29, 2005 by Phoebe from Matawan, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location, location, location!!!
• The room was very small.

“It was a great location, but a very small room!!”

Aug 27, 2005 by Mark from Salt Lake City, UT
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, size of rooms, on-site restaurant & bar, cleanliness, view of the harbor

“Good location, close to public transit (trolley & trains) and within walking distance of places I wanted to go. (I did not rent a car during my stay). Adequate on-site restaurtant & bar, with a nice place for breakfast next door as well as next-door Ruths Chris Steakhouse. Has a nice view of the harbor out the front, and of the city out the back.”

Aug 26, 2005 by Sean from San Jose, CA
Overall Rating: 3
Cleanliness:[2] • Staff:[1] • Location:[8]

• location was great

“Great location. Staff unprofessional at check-in and while trying not to laugh too hard stated let me find you the best available room (kept looking at each other and giggling), which turned out to be on floor one in the back corner at the door with no view besides of a fence and pipes. Hotel door did not lock. Bathroom dirty with hairs on floor and walls of shower. Upon returning to room Shower was full of mud and dirt, when I left the room the shower floor was clean.”

Aug 25, 2005 by Monika from Clinton Twp, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• it was right on the bay and close to lots of attractions

“This hotel is in a great location and has many of the amenities most travelers are looking for. In addition, it is close to many attractions including sea world, the zoo, and several beaches. We would definitely stay here again when we come back to san diego.”

Aug 24, 2005 by Eric from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• very nice restaurant & pub
• parking was not intuitive, and a little too expensive

“great hotel, good history”

Aug 24, 2005 by Jon from Mesa, AZ
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[3]

• the hotel was close walking distance to the bay and seaport village.
• we opened up our balcony window to find we had a view of a large brick wall and all the airconditioners. so much for a nice breakfast on the balcony

“the parking and unloading was not convienient, the rooms were not very clean, and the room shook a little everytime a plane landed.”

Aug 16, 2005 by Tim from Seal Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of staff, location, flexibility and accommodating.
• $22 for parking.

“We were very pleased with this hotel, its location, and the friendliness of the staff. Would stay here again. The price for peak season was good for a 3 star hotel. Thank you.”

Aug 15, 2005 by Rhonda from Tucaon, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Staff was very accommodating. When their was a problem with the room we were first assigned to, they quickly and graciously changed it.
• On our last night of stay, there was a minor problem with a room service order, but when the concierge was called, she was busy and was very rude.

“The location is perfect, whether you are going to SD for a weekend, or a week right across from the famous Anthony's restaurant and the Maritime Museum. Just a few blocks from Seaport Village. City-view rooms offer quite the breathtaking view at night, and surprisingly quiet. Clean and bright rooms, can be made very dark for sleeping in. Restaurants on the premises and willing to deliver to the rooms, offer a wide array of price and choices. Loved It.”

Aug 14, 2005 by Patricia from Saugus, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location.
• They gave my non-smoking room away first night.

“Very nice location. Great restaurants, things to do. Nice pool. Poor parking. Nice view, unless your in one side of one tower. Just parking lot then.”

Aug 12, 2005 by Holly from Haddonfield, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Excellent view if you have a high room.
• Expensive parking.

“We loved this hotel - the staff was great and you can't beat the location. We'd stay there again if we could.”

Aug 12, 2005 by Mike from Greensboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location at a very good price.
• Difficult checking.

“Perfect location for someone more interested in location than hotel luxury. Within walking distance to gaslamp quarter, baseball stadium, seaport village. San Diego Bay is right across the street. Perfect for a morning run on the boardwalk.”

Aug 11, 2005 by Jill from Brentwood, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Excellent location, excellent restaurants.
• Wish it had a sauna/spa.

“Location is ideal! Hotel is clean, staff friendly. You really can't beat this hotel for location and restaurants!”

Aug 8, 2005 by Gina from Fillmore, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[9]

• Holiday Inn on the Bay was a great location for the bay area of San Diego.
• The Front Desk staff was less than friendly. Their were not helpful in figuring out hotel packing and how the hotel is divided into separate buildings

“For the rate, this hotel worked well for us. The staff was not outstanding, but it was a good location and the rooms were what we expected.”

Aug 7, 2005 by William from Newhall, CA
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[6]

• Check-in took 15 minutes and there was additional $20 charge for parking

“At best a 2 star rating --- Good location ”

Aug 2, 2005 by Eric from Nogales, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• Location to Bay..close to everything..
• Lack of Bell Service...small rooms

“Nice mid-range hotel. Great Location on SD Embarcadero. Non descript rooms. Not enough towels. Many good restaurants on location or nearby. Parking is not cheap and spaces are quite narrow. No Bell service was offered and most guests have to park in rear of hotel.”

Aug 2, 2005 by Forest from Imperial, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[10]

• beautiful view of the san diego bay & downtown
• the air condition did not work, staff did not do anything

“The hotel is in a very nice location. It is a fancy hotel. When we got back to the room at night, the air condition did not work. We called up front and they said "no one was around to fix the problem". They did send a portable fan, but that didn't help us sleep any better.”

Aug 2, 2005 by Melissa from Sunland, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• The swimming pool was warm and clean
• Our view was of a roof, with noisy trains going by

“Holiday Inn on the Bay has a prime location in San Diego with good ammenities. The pool area was pretty, and towels were provided. The coffee bar outside the elevator was convenient for a quick breakfast and mocha. Check-out was simple, but they need to have a more expedient way to take care of parking passes. Hand-writing the information each time we left the parking structure was a slow process. ”

Jul 26, 2005 by Lynn from Orlando, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was much nicer and cleaner than I anticipated. Recently refurbished.
• Room Service and Food was not offered past 11:00 p.m.

“Great location. Recently refurbished. Large Room. Would definately stay there again.”

Jul 25, 2005 by Delia from Mesa, AZ
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[10]

• I loved the location, ambiance.
• Plumbing was horrible. Employees were a little "stuffy"..

“The hotel is a perfect location, downtown San Diego, close to everything, convienent.! The hotel was very clean inside and out. I did not have much contact with employees, but the little bit I did, they seemed to be a little "stuffy". The plumbing in my first room was horrible, toilet overflowed and wouldn't stop. I had to shut off the main valve on the toilet. Water ran into the dressing area, carpet was soaked. They relocated me into another room, that toilet's flap wouldn't close after flushing, so the water ran in the tank endlessly till you physically had to lift the lid and push the flap down. This is when I encountered the little problem with the attitude of the hotel staff, when I asked for another room due to the plumbing in the first room.”

Jul 25, 2005 by David from Lithia Springs, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location next to the bay
• Carpet shampooed before we arrived and was still wet that evening.

“Great location, lots of staff to help out, charged extra for bayside rooms without advance warning.”

Jul 22, 2005 by Andrew from Santa Ana, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The service and staff were incredible! The location was excellent, on the bay in San Diego.
• For a 3-star rated hotel, there is nothing I didn't like about this hotel.

“This is the nicest Holiday Inn we have ever stayed in. The staff were helpful and friendly. They made our stay one of the nicest and most relaxing we have ever had! The staff on a scale of 1-10, they get an 11. The location was beautiful. The room, as well as the grounds, were clean and well kept. I cannot say enough about the staff, they were incredible. It was like we were staying at a 5-star hotel.”

Jul 21, 2005 by Andy from Belmont, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Clean, spacious, comfortable room with a killer view of San Diego Bay.
• No high-speed internet connection in my room.

“This is a very nice hotel. It almost has a "resort-like" feel. My room had a view of the pool area and the entire San Diego Bay. Rooms also have balconies, not something you get in most modern hotels these days. It was very nice to sit outside on the balcony and watch the sun go down over the Bay. The Elephant & Castle Pub downstairs is also a very lively and fun bar to hang out in. All in all I very much enjoyed my stay here.”

Jul 18, 2005 by Simon from San Jose, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[8]

• This hotel should not be rated 3 star hotel
• This hotel was not clean at all. Staff Have no clue what customer service means.

“Upon arriving there was one person working at the check in desk. After waiting 15 minutes, he finally asked us how can he help us. No customer service skills at all. He did not look like he wanted to be there. We were checked in and not told where our room was, since the hotel has three different towers. The hotel and room was not clean . I don't believe this should be a 3 star hotel. I would not recommend this hotel to anyone.”

1 of 2 people found this review helpful.

Jul 18, 2005 by Melanie from Perth, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• location-across road from water and cruise boats
• very crowded during my stay-spa always packed with people

“beautiful hotel, room was spacious, bed was very comfortable, location great-walking distance to shopping area, cruises, ferry to coronado island etc.free bus from hotel to san diego zoo. Staff were very welcoming. I would definitely stay here again.”

1 of 1 people found this review helpful.

Jul 7, 2005 by Joanne from Gonzales, CA
Overall Rating: 3
Cleanliness:[10] • Staff:[4] • Location:[10]

• location
• ice machine broken on floor for 3 days, keys had to be replaced daily

“Great location but service leaves a bit to be desired.”

0 of 1 people found this review helpful.

Jul 5, 2005 by Terry from Cupertino, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[8]

• Good location. Clean. Helpful concierge.
• Wireless didn't work. No fridge, no microwave, no queen beds, small room, exercise equipment old, out of order, no breakfast.

“Great location, very clean, limited amenities - our room overlooked San Diego - mostly tall buildings and a few warehouses - the front of the hotel overlooked the harbor- and our room was a little on the small side. There was a tiny balcony with 2 chairs and a small table. The room had a hairdryer, coffee maker, and an ironing board, but no fridge, no microwave, and very limited cable - less than 20 channels. The beds were clean and comfortable - but 2 double beds - not queen as I might have expected in a 3 star hotel. The wireless internet didn't work in our room - I had to go to the lobby to get any kind of connectivity. No continental breakfast was offered. The exercise room was pretty run down - old weight equipment and all 3 three of the treadmills were in need of repair or adjustment. In all - the 3 stars must be based on location as the 2 star hotel that we stayed at in Carlsbad had much nicer amenities.”

0 of 1 people found this review helpful.

Jul 5, 2005 by M. from Atwater, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• room was too small

“it is dated and needs to be upgraded.”

0 of 1 people found this review helpful.

Jul 3, 2005 by William from Downey, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location with convenient transportation arrangements and other amenities
• The parking was inconvenient (expensive) and unclean along with a lot of noise

“I would highly recommend this hotel for numerous reasons, not the least of which is its excellent location with a proximity to attractions both in dining and entertainment along with comfortable living conditions.”

1 of 1 people found this review helpful.

Jul 3, 2005 by Cliff from North Hollywood, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[1] • Location:[10]

• location, location, location
• phone service

“We had a room with the wrong bed size. It took 3 room changes to get it right. When we tried to reach the manager or call the front desk by phone, it rang for ten to twelve minutes. We ordered a fridge for the room. One of the room changes required that the frige be moved to the new room. It wasn't. When they finally delivered a fridge, it was different and our beverages were not there. The hotel adjusted our bill. It took two days of trying to reach the manager to get an answer about what happened with our beverages. Overall, the windows did not keep out the noise from the airport and the hotel air conditioning compressors and fans that were 5 floors below our room.”

0 of 1 people found this review helpful.

Jun 28, 2005 by J from Bakersfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Room was right next to A/C unit. Not a major deal....

“Great location. Would go again.”

1 of 1 people found this review helpful.

Jun 28, 2005 by Vickie from Glendora, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• close to the bay
• the high cost of parking

“It was nice. Good service! Great Location! Room was clean and roomy with balcony and view of the city. The otherside had great views of the bay. We could walk to most of the things we did once again great location, close to gaslamp, little Italy, Seaport Village and Bay.”

1 of 1 people found this review helpful.