User Reviews for Hyatt Regency La Jolla

Research User Reviews for Hyatt Regency La Jolla (1-20 of 635)

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Nov 21, 2009 by Julie from Riverside,CA
Overall Rating: 10

• Classy hotel with great service.

“The hotel was very nice and the entire hotel staff was wonderful. We will definitely stay there again.”

Nov 17, 2009 by Dawg from Tempe,AZ
Overall Rating: 5

• Lack of follow through on requested services and knowledge on hotel information.

“It was a nice hotel and the room was nice. The staff was polite but not very knowledgeable about surrounding area. Also, staff did not follow through on requests.”

Oct 1, 2009 by Beth from Irvine,CA
Overall Rating: 6

• It was very clean and the firepit outside the bar was romantic.
• The parking was too far away from our room and very overpriced.

“It is a very clean hotel. It is nice if you don't want an ocean view. Parking is too expensive and far from the rooms. Street parking was almost nonexistent on a Saturday night. No refrigerator in the room. We had drinks at the bar and the tables with firepits were very nice.”

Aug 21, 2009 by Carol from Charlotte,NC
Overall Rating: 8

• Clean and friendly staff
• no vending machines

“Friendly staff, clean and comfortable rooms. Pool alittle far from rooms but nice pool.”

Aug 10, 2009 by Lora from Keller,TX
Overall Rating: 7

• The location was ideal.
• No free WiFi access.

“I prefer hotels where there is at least free WiFi service. The Hyatt hotel chain requires that you pay for this service. In addition, a customer should expect to pay for other services that are now complimentary at most other hotel chains.”

1 of 1 people found this review helpful.

Aug 5, 2009 by NK from Newbury Park,CA
Overall Rating: 8

• Nice, clean and well maintained rooms, helpful staff

“Really liked the rooms, with a king bed. Staff immediately helped us with an extra roll-in bed in one of the rooms. Decent common areas.”

Jul 28, 2009 by Mark from Calgary,Canada
Overall Rating: 9

• Atmosphere, rooms design and pool area.

“Great Hotel, new clean rooms, beautiful facilities and pool area.”

Jul 14, 2009 by Beth from Castro Valley,CA
Overall Rating: 10

• The staff was very friendly!

“Great place and would love to stay there again!”

Jul 13, 2009 by Steve from Chandler,AZ
Overall Rating: 7

• Friendly staff.
• Everything had a surcharge attached to it such as parking and internet.

“I did not like the fact that everything had a fee, for instance internet was $10.00 per day, parking was $20.00 per day, continental breakfasts were $19.00. Generally these items are included and because of this, we had to park in the street which in itself was a chore because there was no parking spaces available.”

Jul 2, 2009 by Linda from Las Vegas,NV
Overall Rating: 10

• Beautiful, well-decorated, friendly.
• I wish it was pet-friendly.

“It's great! The people were very friendly and helpful in every way. Lots to offer!”

Jun 18, 2009 by Deb from Waunakee,WI
Overall Rating: 8

• Clean, nice staff.
• No microwave or refrigerator. This is a major bummer for a family.

“Location is too far away from La Jolla beaches. Very clean and upscale though. It is not really for families on a budget, need micros and refrigerators. Sheets and mattresses were freaking awesome though! Best sleep ever!”

Jun 17, 2009 by Linda from Henderson,NV
Overall Rating: 10

• Everything, we had a wonderful stay. Very accommodating & friendly.
• Nothing.

“I've never stayed in a Hyatt Hotel before, but my family, from my 78 year old father to my 2 year old grand daughter, completely enjoyed their stay. We'll definitely stay at a Hyatt Hotel again!”

Jun 13, 2009 by Mary from Brawley,CA
Overall Rating: 10

• Staff, location, ambiance.

“Wonderful location, nice ambiance, and
great staff!”

Jun 4, 2009 by Justine from San Diego,CA
Overall Rating: 5

• Staff was great.
• The food was not very good.

“For a business traveler, this is probably a good choice. I was looking for a resort experience, and this does not qualify.”

May 30, 2009 by Mona from Costa Mesa,CA
Overall Rating: 9

• Bathrooms.

“Very good customer service.”

May 21, 2009 by David from North Salt Lake,UT
Overall Rating: 9

• The staff was friendly and efficient. I also liked how the hotel windows opened up.
• The parking situation was not the best and I like my four star hotels to have a separate shower and bath.

“The staff was excellent. They were fast, friendly and had our crib ready to go in our room. The rooms were nice and the windows opened a bit to let in the San Diego breeze. The housekeeping staff also did a great job. I didn't like having to pay extra to use the gymnasium and the parking situation was a little frustrating.”

May 19, 2009 by Charla from Yuma,AZ
Overall Rating: 8

• Location to Sea World.
• $20 a day parking! How far away parking was.

“The bed had an odor but appeared to be clean. The parking was very expensive ($20 a day) and far away. The room service was also very expensive ($35 for chicken wings and nuggets with no sides and 2 drinks). The chicken wings tasted terrible!”

May 17, 2009 by Monty from Mesa,AZ
Overall Rating: 5

• The pool, and spa were great.
• It was 4 miles away is not right on the beach. $20/day parking is ridiculous.

“When we were looking for a nice hotel for my wife's first trip to San Diego, and CA. Finding a place as close to the beach as possible was our 1'st priority. The parking was $20 a day. Ridiculous! There was nothing included for free with the room, not even the water. $3 for Aquafina. $59 an hour to use the Internet. Even though we had a great trip, the Hyatt Hotel had very little to do with the fun we had.”

May 13, 2009 by Erma from Scottsdale,AZ
Overall Rating: 4

• Staff was friendly and helpful, lobby computer for boarding passes.
• It had an odor in the upper hallways and in the room.

“The location and staff were great, parking is expensive (20.00 a day to self park) and it literally smelled. We opened the window in the room and it didn't help. We were there for an event that took place elsewhere so we did not use the pool or restaurants. It did have a coffee set up in the room and you could order a fridge at no cost.”

May 6, 2009 by Valerie from Rancho Santa Margarita,CA
Overall Rating: 9

• The staff is very friendly and the hotel is very clean.
• The bar furniture needs to be cleaned.

“The hotel is very nice and in a great location.”

Apr 30, 2009 by Michelle from Palmdale,CA
Overall Rating: 10

• Room service! Excellent taste and quality and hot!
• Parking was way far from the lobby and rooms and no fridge in the room.

“I had an excellent stay! It was quiet and convenient, clean and welcoming. All staff that I came into contact with were helpful and accommodating. The room was beautifully decorated and very comfortable, and large enough for my 2 year old son to play safely. Also, I treated myself to room service, and was not disappointed - the food tasted gourmet and was served hot (which you don't always get even at great hotels!).”

Apr 29, 2009 by Paul from Kenosha,WI
Overall Rating: 10

• Easy access, great restaurants nearby, quiet and elegant.
• Parking was convenient but not easy to figure out.

“The Hyatt Regency La Jolla is a wonderfully elegant hotel, two minutes from the interstate. The hotel restaurant provides a wonderful breakfast buffet; the swimming pools looked inviting; nearby restaurants - just steps away - are absolutely divine; and the service was impeccable. I do continue to be confused as to why luxury hotels charge $10 or more per night for internet access, while budget hotels provide it for free. Other than that, no complaints and high praise for this hotel!”

Apr 9, 2009 by Christina from Las Vegas,NV
Overall Rating: 8

• Clean and inviting.
• Parking was $20.

“Everything was good with the exceptions the bath tub appeared to still have sand on the bottom from a previous user.”

Apr 9, 2009 by Christy from Mill Valley,CA
Overall Rating: 9

• Clean, good beds, well located.
• Parking fees were too high.

“The staff was helpful on several occasions. They had lemonade and cookies mid afternoon in the lobby, a nice touch.”

Apr 9, 2009 by from Torrance,CA
Overall Rating: 9

• Very clean and modern.
• Room was not that large.

“Best for business travel.”

Apr 5, 2009 by Arun from Vernon Hills,IL
Overall Rating: 6

• Location - very near to highway and shops.
• $20 for parking and $10 for internet so that adds up to the cost.

“Location of the hotel is great - very near to highway, shops, sea world and zoo so that's great for someone visiting San Diego. Rooms were very average including the mattress. They charge $20 for parking and $10 for internet everyday which is ridiculous.”

Apr 2, 2009 by Penny from Ventura,CA
Overall Rating: 10

• Very petty, and
  nice location.
• Thin walls, kids screaming and crying in hall both mornings.

“Very pleasant hotel. Pricey breakfast, 23 for a fruit plate. Parking fee should be included since you have to walk very far to the lobby for the elevators to rooms. Love the soaps!”

Mar 25, 2009 by from San Francisco,CA
Overall Rating: 8

• Nice room, very clean but smaller than I've been in. Nice flat screen TV.
• Parking should be free for guests. It costs about $18/day to use garaged parking. Prefer live customer service during check-in. No free internet.

“There was some business convention going on during the time I was there. I didn't feel the family atmosphere other than business - like environment. I love the clean room. No smoking room. I can't say much about the distance from the garage to the hotel entrance. Parking should be free for guests. Otherwise, there's free street parking if you can find space.”

Mar 24, 2009 by Tina from Surrey,Canada
Overall Rating: 10

• Great service, beautiful hotel all around.
• Said that the hotel had a shuttle and that turned out to not be true.

“Had trouble renting a car in San Diego and the hotel ensured that we had a car without a problem.”

Mar 21, 2009 by John from Delta,CO
Overall Rating: 7

• Rooms were clean and well taken care of.
• Had to pay for parking, fitness room use, and water in the room.

“Overall, this was a good hotel, should not have to pay for parking or use of the recreation facility just outside the hotel.”

Mar 21, 2009 by Dore from Corinth,TX
Overall Rating: 9

• The staff is very accommodating.
• Wait to get food from the bar, price for valet.

“I have stayed here many times of the the past several weeks. I was first unhappy with the price for valet until I realized self parking was right around the corner and was only $16. Great price compared to other hotels in the area. This week I happened to be sick and when I asked for a late check out the staff was very sweet and even though they were sold out for the next night they made sure I was able to stay there later than the usual late check out. They are always very friendly and helpful.”

Mar 19, 2009 by Jim from Missouri City,TX
Overall Rating: 10

• Room was very nice.
• Parking not included very expensive.

“Great place to stay, but you need to park on the street to avoid expensive parking.”

Mar 19, 2009 by Ryan from New York,NY
Overall Rating: 10

• The staff.
• Parking situation.

“The staff was great. The only downsides were that the walls were too thin (could hear the loud children in the room next door each morning) and that the cleaning lady didn't come to the room until 2 pm, which was when we returned from being out and needed to get ready for my sister's wedding, so our room didn't get straightened up. Overall, the hotel was fine. Everything we needed was provided.”

Mar 13, 2009 by Diane from Newport Beach,CA
Overall Rating: 10

• We loved that they acknowledged our anniversary with a room upgrade, wine & truffles, access to Regency Club and the Regency Suites floor.
• I cannot think of a thing.

“This was the second time we stayed at this hotel. We plan on using it again. It is easy to get to, easy to travel around San Diego and the staff goes way beyond the call of duty. There are many nice restaurants that surround the hotel within walking distance. The rooms are pretty and comfortable.”

Mar 4, 2009 by Tania from Las Vegas,NV
Overall Rating: 1

• Valet parking attendants.
• Paper thin walls, lousy housekeeping service and disappointed in overall room especially the bed.

“What a disappointment. We were tremendously upset at the sub-par level of the accommodations for a 4 star hotel. We will not return to this property.”

Mar 3, 2009 by Ruben from Ramona,CA
Overall Rating: 10

• Very friendly, courteous, and professional.
• Toilet flooded and when I asked maintenance, they said it was common.

“Greeted by everyone with a smile and made to feel very important. Always was responded on phone by my last name. Hotel had many things to do.”

Mar 1, 2009 by Simone from Mobile,AL
Overall Rating: 8

• Modern furniture, and fashion style.
• Valet parking was too expensive.

“Great location if you have a car to travel.”

Feb 26, 2009 by Randy from Norcross,GA
Overall Rating: 9

• Great location. Attentive staff. Nice facilities.
• Cost of valet parking was ridiculously high.

“Great location with a beautiful facility. The staff is incredibly attentive. The only negative is that valet parking is unreasonably expensive at $25/night.”

Feb 25, 2009 by Katherine from Los Angeles,CA
Overall Rating: 5

• Room service was fast and good.
• Terrible smell and fumes around the pool area, walking from the garage into hotel.

“All in all it’s beautiful except for the mentioned things. The walk from self parking to the reception is way too long! Felt like Vegas and I would not stay here again if I had a choice!”

Feb 25, 2009 by Caren from San Marcos,CA
Overall Rating: 10

• The bed was comfortable and the room was nicely appointed.
• The smell outside near the pool and the $18/per night parking.

“The hotel is beautiful and centrally located for a nice visit to San Diego. The room was comfortable and nicely appointed. What we didn't like was that the program set up on the television offered adult entertainment first and regular television programming was difficult to find.”

Feb 24, 2009 by Michael from Costa Mesa,CA
Overall Rating: 9

• Very friendly staff - at all levels, from house keeping to front desk.

“The hotel is designed more for professional and business travelers than it is for families. That said, it is a very nice hotel with extremely friendly staff and all the amenities one would expect from a hotel of its caliber.”

Feb 24, 2009 by Dan from Fairfax,VA
Overall Rating: 9

• Clean, fairly new and good service.
• Somewhat thin walls so I could hear those in the room next to me when they were loud.

“Good location off the highway in La Jolla so convenient for travel but not next to the beaches. The service was quite good and the hotel was above average and rather nice all around.”

Feb 19, 2009 by Dora from Sun City,CA
Overall Rating: 8

• The staff was excellent.
• Having to pay for parking.

“We enjoyed the stay the room was not as nice as
I thought it would be. We were put right
at the exit door.”

Jan 22, 2009 by James from Walnut,CA
Overall Rating: 7

• Great lobby, public relaxing area, great bar.
• Bath tub and analog TV.

“Great lobby, public relaxing area, great bar and swimming pool. Close to everything, great location. Be aware that the Gym doesn't belong to the hotel, costs $18/day. Self parking costs $18/day also. Underground parking makes scaring sound when cars pass by.”

Jan 1, 2009 by Diane from Newport Beach,CA
Overall Rating: 8

• The staff was great and helpful, the hotel was clean, and the location was great.
• The bathroom toilet seat & counters were very wet when we arrived, the lobby is a little sterile, hair dryer didn't work, the tub & sink didn't drain.

“The staff promised to make good on the problems that we experienced buy providing a complimentary room in the future. Because of their concerns and responses to the issues we had, we would definitely stay again and again. I used to travel frequently in my career so I know that what we experienced is not normal for the Hyatt. This is a good, solid, hotel chain that should be considered by all.”

Dec 2, 2008 by Younghoon from Bryan,TX
Overall Rating: 1

• This hotel not a
  4 star.
• The room looks like cheap motel.

“I waste my money. I am not going to use again.”

Nov 29, 2008 by Karen from Gilbert,AZ
Overall Rating: 6

• Great location to San Diego.
• Charges for parking!

“This hotel would have rated higher except that they charge for parking! Who comes to a hotel without a vehicle. They were simply trying to make it look like the room prices were less.”

Oct 17, 2008 by Ann
Overall Rating: 7

• Location and cleanliness.
• Every single service or amenity was charged for. Even local phone calls and wireless. Not mentioned in any of their ads or promos.

“Very nice hotel and great location. Way too many charges for every single service. I would probably elect to stay in a different place on my next visit. Not much savings after the entire phone, internet, parking etc charges.”

Oct 14, 2008 by John
Overall Rating: 8

• Very convenient.
• It was not coastal, even from the 14th floor no water insight but the pool.

“Quiet, very nice. The staff was great!”

Oct 8, 2008 by Liz
Overall Rating: 8

• The room and location were great.

“It has beautiful rooms that were spacious enough for me to put the ironing board in the bathroom comfortably. The view was very nice and it has quick access to I-5. The lobby and the amenities (gym, fridge in room, internet) were great. I would highly recommend this hotel.”