Research User Reviews for Marriott San Diego Del Mar (1-20 of 311)
Oct 7, 2009 by
Tracy from Tucson,AZ
Overall Rating:
9
“Good stay - Would recommend - staff was great. Priceline should do a better job informing clients cost such as parking.”
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Oct 3, 2009 by
Krista from Colorado Springs,CO
Overall Rating:
6
- I liked the spaciousness of the rooms and the friendly house keeping staff.
- Every other employee besides housekeeping was kind of pretentious and high headed. I will not go back again because of this.
“The cleanliness and attractiveness of the hotel was a plus. Although, this was a positive I felt unwelcome and that the staff looked down upon me. When I went into the pantry area, the staff watched me the entire time as if I were going to steal something. The wait staff was okay but seemed to only be there to give the drink and take the check. I will not return because of the pretentious staff. Sorry you are to lose my business.”
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Sep 28, 2009 by
Gwendolyn from Riverside,CA
Overall Rating:
3
- There's nothing to say.
- Rooms was dirty, smelled like smoke.
“Room was dirty, smelled like smoke, noisy, peanuts in MY bed. Had ordered roll-away, at 9am had to call 3 mores times 9, 1,4 and 11pm not happy at all with this stay.”
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Sep 16, 2009 by
Catherine from Corona,CA
Overall Rating:
8
- Great customer service (at the front desk), friendly and helpful. Good location.
- The view from the room that was given to us.
“Neat and beautiful landscaping at the entrance of the hotel. Good size parking lot.”
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Sep 7, 2009 by
Phelicia from Las Vegas,NV
Overall Rating:
10
- The service and staff was excellent.
“This hotel was outstanding, with a lovely, upscale atmosphere and beautiful rooms. The beds were comfortable and the staff was very friendly and helpful.”
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Aug 17, 2009 by
Susan from Aurora,CO
Overall Rating:
10
- Beautiful hotel and location, clean, nice pool and facilities.
- Paid parking.
“Staff was wonderful, very personable and helpful. Very nice, clean comfy room. I loved it!”
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Aug 14, 2009 by
jennifer from Phoenix,AZ
Overall Rating:
6
- the bed was amazing!
- little to no complimentary amenities, such as wifi, parking, unhelpful concierge
“I was amazed and disappointed at how this hotel truly gouged its clients, or at least us, since I cannot speak for your other patrons. This Marriot located in Del Mar; one of the wealthiest communities in the Southern California region, is considered a 3 1/2 star hotel which I found to be a questionable rating. I have stayed in several 3-4 star hotels not only in the US but in Europe as well and I have never experienced the level of penny pinching as I have with your establishment. Again, I realize that I was not paying a regular room rate since I bid for a better deal, but I do expect to be treated as though I am paying customer who deserves better treatment than what I experienced.
When we arrived on our first night about 1:30am and made our way up to our room, there were drunken people partying in the hallway across from our room. This continued for at least an hour and a half after we called to report the obnoxious behavior. There were no accommodations offered or even an apology for this disturbance. There were a few times when we called guest services for information and experienced an apathetic attitude at best. One of our pillows appeared to have blood on it and there were stains on the carpet! We went to spend an evening at the hotel bar and when I gave our waitress the credit card I later discovered that our bill was charged to the credit card on hold with the front desk instead. This is not what I wanted to have happen and as we were checking out I brought it to the attention of the gentleman working the front desk and he offered no help on this matter. I questioned if I had been charged twice to which he replied with an I don't know and proceeded to assist another customer. Now that's customer service!”
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Aug 13, 2009 by
Kirk from San Diego,CA
Overall Rating:
10
- Beds were very comfortable.
- Parking Charges.
“Beds were great, nice flat screen TV's. Pool and hot tub were very nice. Restaurant at the hotel was good. Great experience overall.”
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Aug 1, 2009 by
Eric from Lancaster,CA
Overall Rating:
8
- i like the clenliness of the hotel and gym was excellent
- i did not like the fact that the parking was 16 for overnight
“Great hotel”
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Jul 21, 2009 by
Jorge from Los Angeles,CA
Overall Rating:
8
- Great ambiance!
- You have to pay for self-parking.
“The hotel was great and conveniently located to all of the major sites in San Diego. It had a great "happening" crowd on Friday evening that included locals. I would definitely stay here again if the price is right.”
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Jul 13, 2009 by
Chuck from Woodbury,MN
Overall Rating:
10
- The outside meeting area adjacent to the pool.
- The Internet and parking fees that totaled $28.95 per day.
“Fantastic hotel. The most comfortable beds I have slept in, while traveling, for a long time.”
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Jul 12, 2009 by
Dan from Tucson,AZ
Overall Rating:
2
“Poor.”
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Jul 11, 2009 by
David from Mesa,AZ
Overall Rating:
6
- It was very clean and in a nice part of town.
- You have to pay for parking and wi-fi service.
“My stay at the hotel was nice but parking was an extra $16 a night and it did not include free internet service in my room (an extra $13 a night if you wanted to pay for it). The hotel also was almost too nice for my family to go to the beach and return.”
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Jul 7, 2009 by
Paola from San Jose,CA
Overall Rating:
7
- Close to legoland and great price.
- Did not have mini bar in the room to storage my kids' milk.
“Good hotel to stay. The only inconvinience was that I did not have a mini bar to storage the milk of my little kids.”
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Jul 5, 2009 by
Ric from West Covina,CA
Overall Rating:
8
- Nice pool bar area.
- No free parking for guests.
“Nice rooms, but a little on the small side.
Pool and pool bar looks very nice with great atmosphere if you want to stay at the hotel pool. Negative: no free parking for guests, with no real street parking either. Parking is $16 per day.”
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Jun 24, 2009 by
Dave from Westlake Village,CA
Overall Rating:
5
- Clean, pleasant.
- no refrigerator in room, parking cost $16.
“Nice hotel but next to the freeway. I really didn't want to spend my time there. The room had no refrigerator and there was a loud party most of the evening. It also cost $16 to park.”
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Jun 23, 2009 by
Mary from Barstow,CA
Overall Rating:
1
- Nothing.
- Did not look like the pix in on the web site.
“Neighbor were noisy work us early. Maids vacuum the hall early in morning. they put us in a dark gloomy room that over looked the roof. I moved next night, to the another room which was much nicer with a down comfort on bed, a refrigerator in room, upgrade stuff in bathroom. So not all rooms were the same like she told me.”
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Jun 17, 2009 by
Christian from Phoenix,AZ
Overall Rating:
3
- Room quality was great.
- Paying for parking.
“The hotel and the hotel staff were great. However, I'd never stay there again. Money isn't an issue, but what kind of hotel charges for overnight parking? Parking? And closing off the pool area because a private party was being held? Give me a break. My hard earned money went to that hotel. Never again.”
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May 7, 2009 by
Barbara from Sun Prairie,WI
Overall Rating:
5
- The bed was awesome.
- This hotel charged for everything! Not good value for dollar because of this.
“Very nice property in business location off of a major highway. However too expensive for the average person as nothing is included in the price, such as parking, wi-fi internet service.”
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Apr 23, 2009 by
Karen from La Quinta,CA
Overall Rating:
8
- The staff was efficient and friendly.
- You cannot open the windows in the room to get the ocean air and I hated the parking charge.
“Overall this hotel is very good, however the lack of ocean air in the rooms is a real problem.”
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Apr 16, 2009 by
Mel from Napa,CA
Overall Rating:
10
- Beautifully appointed lobby, friendly, helpful staff, quiet attractive rooms.
- High add on costs for parking, internet, canteen items and pricey restaurant.
“Located immediately off of Highway 5, this hotel is in a corporate park area. There is no nearby parking other than the expensive parking structure at an additional cost. While it is quite near Torrey Pines State Beach and the quaint town of Del Mar, the immediate neighborhood has no scenic attraction. The facility itself is very nicely designed and attractive. There is an attractive pool area and well equipped gym. They maintain a small canteen with non prescription medications as well as snack items. It was a great locale for a wedding reception and family reunion.
”
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Apr 9, 2009 by
Chris from San Diego,CA
Overall Rating:
7
- The room was very clean and appropriate.
- I hated the fact that I had to pay $10 per day to park and did not know about this.
“The room was nice, but the hotel really did not have much to offer other than that, and it was a good hike to old part of downtown Memphis. I really hated that when I arrived at the hotel I discovered that I would be charged $10/day additional to park. I also thought that it was a bit to far from the downtown area to easily and safely walk around the downtown area at night.”
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Mar 11, 2009 by
Angela from Alhambra,CA
Overall Rating:
7
- Big bathroom.
- Not big enough bedroom.
“It is okay for an overnighter but not w/children. Felt too cramped.”
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Mar 5, 2009 by
Rebecca from Young,AZ
Overall Rating:
3
“$16 to park one night.”
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Feb 25, 2009 by
Bonnie from Cedar City,UT
Overall Rating:
6
- It was a really nice hotel, great for a romantic getaway or business trip.
- It was not for kids at all. We felt like we couldn't use the pool with the kids, because in the evenings there were adults going to relax.
“It was really nice, but we took our young family, and it wasn't very family friendly. We felt that we shouldn't use the pool in the evenings, because of the adult atmosphere, and the rooms were quite smaller then other hotel rooms. It just isn't a family hotel. And the parking was expensive.”
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Feb 22, 2009 by
Bill from Minneapolis,MN
Overall Rating:
10
- Beautiful grounds.
- No guide for TV.
“This is a great place to stay. Very well appointed. The staff is professional, friendly and helpful, from the concierges to the parking attendants.”
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Feb 19, 2009 by
Julian from Maricopa,AZ
Overall Rating:
10
- Quality of the hotel.
- Did not like you had to pay for parking
“Very nice hotel in a great area of San Diego. Close to the beach and restaurants. Close to the freeway. We enjoyed our stay. The beds were a little small though and I didn't like that you have to pay for parking ($15 a day).”
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Feb 4, 2009 by
Dave from Los Angeles,CA
Overall Rating:
10
- It is a beautiful hotel with comfortable beds, and nice pool area
- The buffet looked a bit limited
“I would highly recommend this hotel, it is close to the beach, rooms are great, and staff was friendly.”
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Jan 7, 2009 by
Edward from Van Nuys,CA
Overall Rating:
9
- Very clean and close to freeway.
“Very quite hotel and close to freeway. Not far from downtown, but very close to the coastline shops and places to eat.”
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Sep 10, 2008 by
Nora from Santa Clara, CA
Overall Rating:
4
Cleanliness:[4] •
Staff:[1] •
Location:[9]
- Location!
- Dishonest housekeeping department! Poor management response! Very unlike Marriott Hotels!
“The Hotel was in an excellent location. Most everything was as expected from a Marriott Hotel. But, unfortunately, several items disappeared from the locked room. Management response at this hotel was not as you would expect from Marriott.”
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Aug 22, 2008 by
Scott from San Ramon, CA
Overall Rating:
5
Cleanliness:[7] •
Staff:[7] •
Location:[7]
- Amenities.
- Sunday pool event that wasn't appropriate for an 8 & 10 yr. old.
“Good location. Good corporate hotel.”
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Aug 20, 2008 by
Nick from Maricopa, AZ
Overall Rating:
9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
- Nice amenities (pool, a public internet computer, workout room).
- Expensive Parking when it is not in an area where parking should be charged.
“Other than the parking this hotel was great.”
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Aug 19, 2008 by
Jordan from Highland, UT
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Hotel was clean, nice, great location, close to all beaches. Front desk staff was very friendly.
- Housekeeping Saturday morning at 8:30 just kept knocking, a constant knock. Then came back 20 minutes later.
“Hotel was great. Pool area was terrific for children and adults. Rooms were clean and comfortable. Hotel was in a great location. Close to the freeway and within 20 minutes of San Diego, within 5 minutes of beaches.”
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Aug 19, 2008 by
Jon from Enid, OK
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[7]
- Clean, upscale facility with great staff.
- Expensive parking & very uncomfortable beds.
“Great location & facility. Uncomfortable double size beds are not anticipated for this grade of hotel.”
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Aug 18, 2008 by
Catherine from Oracle, AZ
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
- Location was good.
- Met the needs of the business traveler better than a romantic getaway for two; housekeeping was knocking on our door at 8 am day of check out.
“Good location and service was friendly and helpful.”
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Aug 17, 2008 by
Doug from Highland, UT
Overall Rating:
8
Cleanliness:[10] •
Staff:[8] •
Location:[9]
- Beautiful pool and great fitness facilities.
- Parking fees. No continental breakfast.
“This Marriott is near the freeway and provides quick access to multiple areas of San Diego. The rooms are clean and upscale. The highlight of this hotel is the pool with cabanas with flat screen TVs and beautiful landscaping including fire pits. There fitness facility is large, modern, and well-kept. Self parking cost $16 per day.”
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Aug 13, 2008 by
Julia from Antelope, CA
Overall Rating:
5
Cleanliness:[1] •
Staff:[9] •
Location:[9]
- Friendly hotel staff.
- Dirty.
“We stayed in the hotel for 4 days, but bad tissue had never been changed. The public restrooms very dirty.”
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Aug 12, 2008 by
Shelly from Moreno Valley, CA
Overall Rating:
7
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Location was great.
- Double beds - too small.
“Overall, a great place to stay. Only complaint was the room was on the smaller size and the beds would be better if they were queen beds.”
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Aug 12, 2008 by
Tia from Palmdale, CA
Overall Rating:
8
Cleanliness:[10] •
Staff:[6] •
Location:[10]
- It was luxurious, clean and in a wonderful area. The majority of the staff was great.
“This Marriott was beautiful, fun and wonderful hotel for adults. The majority of the staff was friendly, helpful and went the extra mile. It is not set up to be very kid friendly however, so if you have younger kids that is something to consider.”
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Aug 11, 2008 by
Martha from Novato, CA
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
- Room comfortable, pool and gym.
- Some of the linens were soiled and had not been changed. They were the decorative pillows and duvet cover.
“Location was everything. One mile from Tore Pines State Beach. Has to be the best beach in SD area by far. Just done the 5 to most attractions. Really quiet and comfortable rooms.”
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Aug 11, 2008 by
Veronica from San Diego, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The pillows.
- The cleaning people clean out all my things before I checked out.
“I love the smell as the area.”
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Aug 8, 2008 by
Julie from Scottsdale, AZ
Overall Rating:
7
Cleanliness:[8] •
Staff:[8] •
Location:[8]
- Good location, safe, accommodations.
- No parking! I was not aware of high parking fee.
“The parking was a problem! Also, the view of our room was of a wall with equipment inside! Could not even see the sky or surrounding area - not good for this level of hotel!”
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Aug 7, 2008 by
Sharlynn from Oceanside, CA
Overall Rating:
10
Cleanliness:[8] •
Staff:[10] •
Location:[10]
- Smelled so clean warm inviting from the moment we walked in.
- Drink cups left everywhere.
“My stay was amazing, the food in the restaurant was mind-blowing, I have never enjoyed food that was so intelligently put together it was a work of art. I traveled here with my children and husband even though I live locally. We enjoyed ourselves so much that my husband and I have already planned to return without our children very soon. We were immediately welcomed by the staff (I believe it was the Manager) who walked out from behind the desk, introduced himself to myself and my children and then offered my children a Frisbee and bucket and pail.”
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Aug 6, 2008 by
Robert from Dana Point, CA
Overall Rating:
8
Cleanliness:[8] •
Staff:[7] •
Location:[7]
- Location close to San Diego Del Mar and La Jolla.
- Having to pay $16 per night for parking in the suburbs.
“Apart from the parking everything about the hotel was good. The music in the pool area but a little too loud but it was for special parties. Did not eat so could not comment on the food. Rooms were very clean and spacious and service was excellent.”
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Aug 6, 2008 by
Bill from Phoenix, AZ
Overall Rating:
8
Cleanliness:[9] •
Staff:[9] •
Location:[7]
- The beds were very comfortable the flat screen TV was cool Room service was fast and not expensive.
- Not real east to find and paying 16 dollars a day to park.
“We were there to go to Sea World and its only about 15 min away. Staff was great room service was fast and not pricey. Only bad thing was paying 16 dollars a day to park.”
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Aug 4, 2008 by
Bill from Arlington Heights, IL
Overall Rating:
6
Cleanliness:[9] •
Staff:[9] •
Location:[3]
- Very clean.
- The toilet seat was broken and the maid staff never fixed.
“Besides the toilet seat paying to park everyday is a joke to me.”
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Aug 1, 2008 by
Holly from Gilbert, AZ
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
- The staff was all very kind and helpful.
- People were smoking near the hot tub. My son and I had to leave the hot tub area. We are both allergic to smoke.
“I would just like to thank the staff. We stayed in the hotel for 8 days and thoroughly enjoyed it. Thanks for such a wonderful stay. The Nearing Family from Gilbet Arizona.”
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Jul 30, 2008 by
Tammy from La Mesa, CA
Overall Rating:
8
Cleanliness:[8] •
Staff:[9] •
Location:[6]
- Lobby and decor much more upscale than the 2 star.
- Entire pool area was closed at 5:00pm for private party, no alternatives except another hotel.
“The outdoor bar/lounge was very nice. Staff was very friendly. Worst view possible, but still a great stay!”
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Jul 26, 2008 by
Harlan W. from Morgan Hill, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Great value.
- Very pleased.
“Great value - great staff - great location.”
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Jul 25, 2008 by
Beth from York, ME
Overall Rating:
5
Cleanliness:[6] •
Staff:[3] •
Location:[6]
- The front lobby smelled nice.
- Staff unfriendliness.
“I would not recommend this hotel if you are traveling with children especially over the weekend. There was a party every weekend night making it uncomfortable for our kids to be at the pool. Once the pool was closed because of a party.”
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