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User Reviews for Marriott Irvine John Wayne Airport

Research 331 user reviews for Marriott Irvine John Wayne Airport.

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18000 Von Karman Avenue, Irvine, CA

Research User Reviews for Marriott Irvine John Wayne Airport (21-40 of 331)

Average User Rating: 8.5
User Rating Score:8.5
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 1007 user ratings
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Jun 4, 2008 by George from Scottsdale, AZ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Very clean & convenient.
  • Needs more private & separate bar area.

“Very comfortable & quiet. Bed sags and needs to be stiffer.”

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Jun 2, 2008 by Alex from Carrollton, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[9] • Location:[4]

  • Good bed, soft sheets.
  • Hard to find, had to pay for parking.

“Good bed, soft sheets, hard to find, had to pay for parking.”

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May 8, 2008 by Ken from Redmond, WA
Overall Rating: 1 User Rating Score: 1
Cleanliness:[2] • Staff:[2] • Location:[7]

  • Good location.
  • I paid too much, all the restaurants were closed due to the weekend.

“I will not stay in this hotel again. Nothing was open and this should not be a four star hotel. They were not willing to negotiate on maybe giving us free wireless for the restaurants not being open. First bad experience.”

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May 7, 2008 by Chin from Tucson, AZ
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

  • Room was in good condition.
  • Parking fee. Highway noise.

“Business type hotel. Hard to get to. Pretty empty on the weekends. Parking fee didn't seem appropriate, especially for empty hotel on weekends.”

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May 6, 2008 by Jake from Seattle, WA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Very friendly, accommodating and efficient staff.
  • Kind of ugly. The restaurant was mediocre at best.

“For business near John Wayne airport, this was convenient and the staff was very quick and very accommodating. The restaurant was only adequate, and the surroundings left something to be desired, but this hotel more than serves the needs of a business traveler.”

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Apr 30, 2008 by Greg from Renton, WA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

  • The rooms are very comfortable.
  • The public spaces and layout is dated.

“Very nice refurbished older hotel. The hallways leading to rooms are not attractive. The business center is not available on weekends.”

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Apr 30, 2008 by Tony from Phoenix, AZ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Friendly and clean.
  • Parking fees.

“Good location clean hotel but the $16.00 parking fee is a little high.”

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Apr 23, 2008 by Chris from Atascadero, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The beds are wonderful! Room decor is tasteful.
  • The elevator on the 7th floor was broken and banged all night!

“The hotel was great! Very clean, family friendly yet business orientated as well. They need to fix the elevator on the 7th floor though! It was broken and the doors were banging together in the middle of the night! Very loud and hard to sleep! Beds are wonderful and rooms were spacious.”

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Apr 22, 2008 by Ken from San Diego, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The amenities in the hotel were excellent and the flat screen TVs are an excellent touch.
  • Nothing.

“The hotel was very nice and convenient.”

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Mar 19, 2008 by Rhonda from Temecula, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[9] •

  • Even with a late check in they were able to accommodate a special need for the room.
  • Bathroom was a bit small.

“This hotel is very close to the John Wayne Airport, yet it is very quiet and comfortable. The staff was excellent and we would definitely stay here again.”

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Feb 20, 2008 by Rae from El Centro, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Good location, nice decor and comfy beds.
  • Not enough parking spaces, people were parked in red zones.

“Great location, comfy beds, love having a Starbuck's in the lobby. The only problem was the parking lot was full and it seemed the valet parking was full. Also, the wine was way overpriced. A bottle of California Chardonnay that runs around $20 something a bottle was $75. You expect to pay more at the hotel bar, but that was overdone.”

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Jan 26, 2008 by Mimi from Bakersfield, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Everything I needed was provided, and the price was spot-on!
  • Nothing to report.

“The Irvine Marriott is a perfect hotel for the business traveler. Everything necessary to stay in touch is provided in a comfortable atmosphere - especially the in-house Kinko's and Starbucks. Rooms were quiet despite the conferences going on and the close proximity to the airport. A very secure place for the solo female traveler, with world-class shopping at South Coast Plaza just minutes away!”

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Jan 23, 2008 by Dan from Westminster, CO
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Exceeded expectations for price, very easy process.
  • Very satisfied.

“Marriott folks do a great job.”

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Oct 23, 2007 by Ned from Dallas, TX
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • Very unorganized; redoing restaurant with limited selections.

“Mediocre hotel adjacent to casino in Baton Rouge. Restaurant quality seems to be the downfall of Sheraton properties.”

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Sep 18, 2007 by Shane from Jamestown, CO
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Room service.
  • Lack of signage.

“Clean; convenient airport access.”

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Aug 14, 2007 by Brent from Loma Linda, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Front staff was excellent.
  • Not in the hub of things.

“Great hotel.”

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Aug 2, 2007 by Allison from Northridge, CA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[6] • Staff:[5] • Location:[7]

  • Front desk personnel were friendly and accommodating.
  • Room not to par (small, cramped & dirty). Valet/Parking was abysmal! Expensive with horrible service!

“The room was below par and certainly not to 4 stars standards. The bedspread and sheets were stained, bathroom dirty and I had the displeasure of finding a number of "gummy candies" under and around my bed! The parking was terrible. When I pulled in at around 1 am there was a line up of about 6 cars that had just been left standing for valet. After weaving through I waited for an extended period of time and saw no one. I finally pulled into the "self park" lot only to exit again when I found there was nothing remotely close to the lobby and did not want to drag my bags around. When I returned to the valet I again had to wait an unreasonable amount of time. I finally unloaded my car and stood around at the Vale Kiosk. When the valet guy finally returned and took my car he was less than apologetic saying that they were under staffed and he was the only one there. The check in was smooth and the receptionist nice. When I explained my disappointment with he valet she apologized and credited by account for the valet for the night. Which was nice, but also appropriate based on the service. Unless I had a conference or something in the immediate area I would not stay at this location again.”

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Aug 1, 2007 by Anderson from Livermore, CA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

  • It was clean and the bath & body products were nice. Bed was awesome!
  • Definitely not a 4-star hotel. A dance company took over the hotel, so there wasn't much left (pillows, blankets, etc.) for the rest of us.

“It was clean and in a safe area. But I wouldn't make a point to stay here again. I was supposed to get two queen size beds. Ended up with one king. A dance company was there so they took up all the accommodations.”

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Jul 31, 2007 by Jodi from Long Beach, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

  • It was comfortable and clean. I loved the bed.
  • Size of room was small.

“Everything was great, I really enjoyed the hotel.”

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Jul 31, 2007 by Amy from Bakersfield, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Good location and very well-maintained.
  • The restaurant was poorly managed at breakfast  had to wait 10 minutes to be seated, although there were many empty tables.

“Family friendly but great for the business traveler. Clean and well-maintained. Great pool.”

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Jul 31, 2007 by Virginia from Agoura Hills, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

  • I really enjoyed the clean gym and large outdoor pool area. It was top notch.
  • I felt ripped off because parking was a separate charge of $14.00 a day.

“I really enjoyed staying at this clean, upscale hotel. It was a positive experience.”

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Jul 25, 2007 by Veronica from South Pasadena, CA
Overall Rating: 5 User Rating Score: 5
Cleanliness:[4] • Staff:[10] • Location:[8]

  • Courteous staff.
  • Not a sense of safety.

“The staff was courteous; however, no bell service was available.”

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Jul 24, 2007 by Shereen from Rancho Mirage, CA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[9] • Location:[5]

  • Safe location.
  • Not being closer to entertainment.

“Great hotel, good for family and business, bathroom could be updated.”

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Jul 24, 2007 by Steve from Las Vegas, NJ
Overall Rating: 5 User Rating Score: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Close to John Wayne airport.
  • Room air conditioner did not work properly.

“Hotel was close to the airport but air conditioner did not work, the breakfast was pricey and overcooked (had to return eggs because they gave me the wrong order).”

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Jul 18, 2007 by Rene from Sierra Madre, CA
Overall Rating: 2 User Rating Score: 2
Cleanliness:[5] • Staff:[1] • Location:[8]

  • The bed was very comfortable and double-sheeted. Nice.
  • Everything else was very poor, could hardly turn around in the room or bathroom, no amenities, terrible service, no good food.

“If you are a business traveler simply looking for a good night's sleep this is your place. If you are looking for a nice getaway with your spouse this is not the place. No amenities, the restaurants aren't even open. Sometimes, no spa on site, very small rooms, can hardly open the bathroom door without hitting the toilet! No luxury, very little to offer and poorly staffed (apart from the excellent valet service).”

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Jul 5, 2007 by Steve from Trabuco Canyon, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

  • Close to airport.
  • Parking and internet charges excessive.

“It is fine for business hotel and close to airport and Newport Beach.”

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Jun 23, 2007 by Arlene from San Francisco, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Friendliness of professional attitude of staff.
  • Excessive charge for use of internet services.

“Very nice accommodations and very professional and friendly staff. Somewhat surprised that this hotel who caters to the business traveler would charge for use of the internet. Would have been nice to have had a fridge in the room.”

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Jun 19, 2007 by Eraina O. from Sacramento, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Hotel services were excellent--star bucks and kinks business center on site.
  • The windows did not have appropriate coverings so spotlights facing the hotel shine right into the room.

“Overall very pleased with hotel. It was convention to us Irvine graduation we attended and to several leisure activities. There were large spotlights that faced up to the hotel and the light came directly in the room. Very annoying for sleeping.”

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Jun 7, 2007 by Marcia from Estes Park, CO
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[6] • Location:[2]

  • I liked the star bucks in the lounge and the fitness room.
  • The staff made several mistakes regarding our room. They booked someone into our room while we were there. They didn't have the charges correct.

“The hotel is adequate but does not meet the usual standard of Marriott hotels. The area around the hotel is dismal. You must drive for a long time to find anything other than office buildings.”

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Jun 1, 2007 by Carmen from San Bernardino, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The beds were very comfortable.
  • It was being remodeled. Some areas inaccessible.

“Overall, I was happy with the stay. I was put off by the parking fee but was very happy when I was not charged.”

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May 30, 2007 by Laura from Rancho Mirage, CA
Overall Rating: 0 User Rating Score: N/A
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The beds were wonderful.
  • I didn't like the $14.00 a night for parking.

“The beds were extremely kind to my back.”

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May 24, 2007 by Lionel from Henderson, NV
Overall Rating: 5 User Rating Score: 5
Cleanliness:[4] • Staff:[8] • Location:[6]

  • The room had been redone and was very nicely decorated and most comfortable.
  • This was our second weekend stay and they have had mini conventions both times so that parking and elevators were a pain.

“The hotel has the new Marriott room which is small but very nicely outfitted. The Lobby is rather dated and every time we stay is crowded all the time with conference delegates etc. The staff was always helpful and housekeepers are excellent.”

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Apr 19, 2007 by Marty from Kelowna, BC CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very professional and helpful.
  • Signage from road was difficult to see.

“The lobby has a fantastic appeal from the moment one walks in. The staff was willing to meet all our needs. It will be a hotel we will look for in future trips to the area.”

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Apr 19, 2007 by Cindy from Bakersfield, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The bedding was very ice.
  • No refrigerator in the room. No make up mirror.

“It was very comfortable and convenient for what I needed.”

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Apr 18, 2007 by Chris from Chandler, AZ
Overall Rating: 6 User Rating Score: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

  • The rooms were nice, same as the view.
  • Parking, at $14 / day with self parking. That is not right.

“I was going to valet my car, but after watching the valet staff recklessly driving other cars made me angry. I have stayed at many nice hotels and the entire valet staff (both day shift and night shift) were inconsiderate of the cars they were driving. Speeding, hard braking, and reckless driving around the parking lot caused me to self-park my car (which I dislike while staying at a hotel). Furthermore, at $14 / day to self park, in a parking lot that was uncovered, to is extortion! Because of the unreasonable cost of parking and the reckless valet staff, I will never visit this hotel again.”

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Mar 21, 2007 by Adam from San Francisco, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Great menu with reasonably priced room service and good selection.
  • Charged for internet access, Wifi didn¿t work, charged too much for parking.

“Easy access to airport, friendly staff, great pool and spa, great food, cheap room service, rooms are a bit small and outdated but not bad. A little too close to the 405 - try to get a room away from the freeway.”

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Mar 19, 2007 by Rob from Victorville, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Internet cost 10/day.

“I have stayed at this property before. ”

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Mar 14, 2007 by Russ from Marietta, GA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Very comfortable beds.
  • Construction noise near pool and terrace area.

“Very clean, with courteous staff, and the most comfortable beds I have enjoyed in quite a while!”

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Mar 8, 2007 by Michael from Anaheim, CA
Overall Rating: 5 User Rating Score: 5
Cleanliness:[9] • Staff:[4] • Location:[10]

  • Did not receive the room I booked. Had to change room 3 times.

“Had to complain to staff to change room. In the end gave up on getting the room I booked.”

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Mar 7, 2007 by Kristina from Chandler, AZ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The heavenly beds, pillows and down comforter.
  • $14 parking charge.

“This hotel had the perfect balance of kid-friendliness and adult sophistication. First and foremost, the beds, pillows and down comforter were fit for a king. I don't think I've ever slept so comfortably and peacefully. I loved the Bath & Body Works amenities and LA Times at my door, even on Sunday. We appreciated the affordable children's price for the excellent breakfast buffet, with drinks included. Exercise room was clean and well-stocked with towels, ice water and anti-bacterial wipes. Pool was indoor/outdoor for year-round enjoyment. Spa was huge. It was great having a Starbucks kiosk in the lobby. Staff was so accommodating from start to finish - we especially appreciated the offer for 2 p.m. checkout.”

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Feb 28, 2007 by Richard from Fresno, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very friendly staff. Great exercise room!
  • No sink outside the bathroom.

“Great place to stay, but any 4 star rooms should have a sink outside the bathroom!”

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Feb 22, 2007 by Bruce from Scottsdale, AZ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Clean, modern hotel in a good area. Great bed and linens!
  • In a business district. Sterile environment could be in any city. Parking Fee!

“One of the nicer Marriott properties I have stayed in. This hotel is located in the business district of Irvine. There is a charge for parking. The room was quite and cleans the water hot and plentiful. The decor could be in any Marriott, nothing to write home about. It serves its purpose, a good place to sleep and fairly convenient location.”

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Feb 22, 2007 by Joe from El Centro, CA
Overall Rating: 0 User Rating Score: N/A
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Name and service by staff.
  • Restaurant element 102 had poor service at breakfast.

“Excellent hotel. Have stayed there before and enjoy my stays at Marriott¿s.”

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Feb 22, 2007 by Teresa from Los Osos, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[7] • Staff:[7] • Location:[7]

  • The beds were wonderfully comfortable. Bath & Body Works toiletries were nice.
  • The parking situation was inconvenient and inadequate.

“The beds were heavenly. The flat panel TV and iPod docking station alarm clock were nice touches.”

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Feb 21, 2007 by Marjorie H. from Berkeley, CA
Overall Rating: 4 User Rating Score: 4
Cleanliness:[5] • Staff:[4] •

  • Nothing stood out - very routine hotel experience with some problems - enjoy the bath products.
  • Sink clogged, noisy, bed too soft, crowded, lamp broken, one bedside table, parking expensive.

“This hotel is over-rated. The lobby was very crowded and cluttered. The sink was clogged. The bed was too soft. Noise could be heard from other rooms. The one standing lamp did not work. There was only one bedside table, so one person had nowhere to put their nighttime things when in bed. The parking was very expensive. In addition to these problems, there was nothing that stood out from a very generic, routine hotel experience.”

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Feb 21, 2007 by G. from Piedmont, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The beds were very comfortable.
  • The room was small and a bit crowded.

“Perfect location in Irvine with friendly and helpful staff. Great buffet breakfast!”

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Feb 21, 2007 by Carole from Danville, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

  • Luxury bedding.
  • Very limited and expensive parking!

“Hotel is nice. However, it took about 20 minutes to find a parking place after returning from dinner due to many events going on a Sat. evening. Also, the charge for this parking was excessive. ”

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Feb 19, 2007 by Stephen from Lakeland, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The bed & bedding is outstanding! I would recommend to anyone!
  • Next to freeway - if you are a light sleeper the noise may bother you.

“This hotel was perfect in every way; since I am not a light sleeper the noise of the freeway did not bother me. The bed & bedding is outstanding, in fact I am looking to purchase a bed like this one at my own home. I did not visit any of the restaurants but I did visit the sports bar. Prices were very high for mixed drinks & beer - only went there once. Very clean rooms, I would definitely stay here again.”

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Feb 16, 2007 by Sheryn from Las Vegas, NV
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • They have the best beds! So comfortable!
  • Poor self-parking lot lighting.

“The staff is very friendly and helpful. Always greet you with a smile. Wonderful beds!”

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Feb 7, 2007 by Karen from Henderson, NV
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Loved the hotel and staff!
  • Rooms were a little small but very nicely appointed.

“The valet staff was great as well as the front desk. ”

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