User Reviews for Marriott Irvine John Wayne Airport

Research User Reviews for Marriott Irvine John Wayne Airport (1-20 of 345)

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Sep 25, 2009 by John from Alpharetta,GA
Overall Rating: 9

• Clean, priced right, great accommodations.
• Daily parking of $16 / day is a bit high.

“Very convenient to John Wayne, excellent accommodations.”

Sep 23, 2009 by Gary from Orange,CA
Overall Rating: 8

• It was very nice and clean. Parking was free.
• Pool was a little cool and hot tube was not hot enough.

“Really nice hotel. Located around businesses so not much within walking distances. The amenities were nice with long hours of operation.”

Sep 20, 2009 by Ari from Hollywood,CA
Overall Rating: 1

• Internet service is HORRIBLE.

“I had a bad internet connection on my laptop, I use wireless connection everywhere I go, and at that hotel I was getting disconnected every minute..YES every minute, I called the front desk to ask them why, and they said that is because their internet provider automatically disconnect any other internet connection that is NOT the hotel's. I said OK so how do I use the hotel internet connection, to what they responded, Oh you have to pay 16.00 a day for our internet service. My business is based on the internet so I got frustrated, but I couldn't do anything about it, I was there already and my staying was paid for.”

Sep 16, 2009 by Tina Schelske from Sacramento,CA
Overall Rating: 8

• Paying for parking when you are staying at the hotel- that is an extra expense that was a huge surprise.

“Paying for parking when an actual hotel guest is upsetting- I will not use this hotel again.”

Aug 28, 2009 by Marianne from Los Olivos,CA
Overall Rating: 10

• Beds and pillows.
• No refrigerator and had to pay for parking.

“This was a beautiful hotel and very close to my destination. Everyone was very friendly. There was a lively group having drinks in the lobby that made the place seem like a lot of fun. The room was great and the bed reminded me of my Italian vacation, fabulous.”

Aug 16, 2009 by Thomas from San Jacinto,CA
Overall Rating: 5

• Starbucks downstairs.
• Excessive parking and internet fees never would consider stying there again.

“Close to airport.”

Aug 13, 2009 by Buzz from Sonora,CA
Overall Rating: 9

• My hotel room had windows on 2 walls.
• The parking and internet fees.

“Hotel was great.”

Jul 17, 2009 by Jennifer from Delano,MN
Overall Rating: 5

• Location.
• Rooms were very small. Bathrooms very small.
  Pool looked like it needed to be updated.

“We own two Marriott Timeshares and usually stay Marriott when we travel, because we know we will have a quality vacation. This Marriott was subpar. Very disappointed at room/bathroom size, overall general maintenance of property was poor, especially around pool area. Would not stay there again. This property needs a total renovation.”

Jul 7, 2009 by tom from San Jose,CA
Overall Rating: 9

• Good brand hotel

“Good hotel but wifi should be free the the hotel guests”

Jun 24, 2009 by Laurie from Joshua Tree,CA
Overall Rating: 9

• Able to get a king bed. Awesome.
• Someone knocking on the door which awakened me at 9 pm I know it was not housekeeping!

“Nice room, nice staff, was good.”

Apr 23, 2009 by Reed from Las Vegas,NV
Overall Rating: 6

• Overall, a nice hotel.
• Vending machine and ice machines didn't work on five floors that I checked. One did work.

“TV stations were lacking, no fridge or microwave. No ice or working vending machines except on the concierge floor. Very inconvenient. Parking was a little higher that others and for outdoor parking.”

Mar 17, 2009 by Julie from Mount Vernon,TX
Overall Rating: 10

• Excellent staff, beautiful room.
• Parking.

“The hotel was lovely. It was far above what I have experienced in a chain hotel in a major metropolitan area.
One small detail ( I used to be a secret shopper and was in retail management for 30 years so I tend to nit pick). The bathroom vanity faces were dirty. Yuck! ( toothpaste) I honestly cannot think of any other single thing this room lacked. ( except fresh flowers and chocolates.) The staff was extremely friendly and accommodating even with the house full of kids. Next trip to LA I will
stay at this wonderful facility.”

Nov 1, 2008 by Robert
Overall Rating: 9

• Close to the airport, diverse food selection right in the hotel.
• Cost of parking.

“Great hotel, choice of food within the hotel. Friendly employees, who were very helpful, would not recommend for families on vacation it is in a business area. Cost of overnight parking somewhat expensive at $16.00.
”

Sep 22, 2008 by Trevor
Overall Rating: 9

• Bed was comfy and menu selection was great!
• No fridge/minibar, robes. Decor was not 4 stars.

“We enjoyed our stay at this hotel. We thought, however, that the decor for the hotel was not very 4 star like. The hallways where the rooms are look like a Crown Plaza Hotel or something very 2-3 star. The area where the pool is not very visually beautiful either. Right when you walk in it looks like a nice hotel, but as you get into the hotel, it’s not so nice. The food was great (although do not get the BBQ Chicken Pizza) and the beds were very comfortable. The rooms do not come with a fridge or minibar but can be requested (there is though, a spot where a fridge should go which is odd), they also do not come standard with robes but that can also be requested. Good hotel overall, not very romantic but great for families and business folks! Lots of conferences happening here.”

Aug 26, 2008 by Gil from Upland, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• Very quiet even though next to freeway. Nice gym.
• Small bathroom.

“We enjoyed our stay. Rooms were nice, and TV size was great.”

Aug 6, 2008 by Mark from Las Vegas, NV
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The convenience and location.
• The bathrooms are to small and the doors were soiled from moisture causing them to warp.

“Very nice overall, and had an enjoyable time while there.”

Aug 5, 2008 by Reed from Mendota, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean. Staff was courteous and professional.
• Parking fees, refrigerator fees, porn makes this a non-family friendly hotel.

“Hotel is beautiful. But the rooms aren't very big for a four star hotel. There is a balcony in most of them though. Parking is roughly 16 dollars a day. Refrigerators, microwaves are also an extra expense if you want them - I was expecting them to be in the hotel since it was "four stars".”

Jul 31, 2008 by Gail from Lake Arrowhead, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[3] • Location:[1]

• Super comfortable bed and very clean.
• Location, kids in pool and spa adults, price.

“Great for the businessman horrible for someone who just wants a break.”

Jul 31, 2008 by Victoria from Santa Clarita, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[8]

• Convenient location.
• Decor; staff was not knowledgeable.

“Definitely not a 4 star hotel; the rooms and common areas were very dated and in need of renovations there was even popcorn on the ceilings!”

Jul 30, 2008 by Teresa from Katy, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• A nice place to stay.
• Location in comparison to where I wanted to be was not that good.

“It was a nice hotel.”

Jul 30, 2008 by Todd from Queen Creek, AZ
Overall Rating: 6
Cleanliness:[10] • Staff:[1] • Location:[2]

• Room.
• People at desk and on service phone line are rude.

“Called for directions and got smug comments from person on line.”

Jul 23, 2008 by Robin from Oak Park, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were so comfortable and there was a full service Starbucks in the lobby.
• They charged $16 for parking.

“It was great. I would definitely stay there again.”

Jul 18, 2008 by Mark_Susanna from San Diego, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Close to airport, excellent beds, sheets, pillows, comforters sheer heaven. TV was good. Breakfast was great. Convenient highway access.
• Problems with telephone; button labeled "Push here for all service" did not work. Kids took bath, drain plug marginal. Internet too expensive.

“Overall pretty nice. We stayed here because Santa Ana, John Wayne airport was less expensive to fly into than San Diego, CA.”

Jul 17, 2008 by Lisa from Clovis, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] •

• Nice clean hotel.
• Had to pay to park at hotel.

“Overall good, I did not like that I had to pay addition money per night to have my car parked in the parking lot of the hotel. Other than that great and friendly hotel.”

Jul 17, 2008 by Alice from Los Angeles, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[9]

• That it is central to the Beach Area/Costa Mesa/Irvine area.
• The aloofness of staff - they are unengaged to the individuals that they serve and the annoying parking accommodations.

“At first our trip resulted in us parking in the lot of the wrong hotel, the Irvine Airport Hilton. We were treated excellently by the staff even as we realized we entered the wrong hotel. Sad, but true - it had been a long day. Upon entering the Marriott, we realized we would have had a more fun and sophisticated time at the Hilton - the staff is so checked out. No one explains policies or hotel accommodations. The parking is not efficient in unloading baggage (no lit pathways). The room was small but efficient - the only issue with it physically was with the peeling tub and shower.”

Jul 17, 2008 by James from Bakersfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good bed & TV.
• Didn't know the price of parking until already parked.

“It felt safe, quiet and had good handicap parking, but cost to much to park each night $16.00. Pretty pool, ice water in lobby & employees were helpful. Carpet & floors were clean.”

Jul 16, 2008 by Erika from Chula Vista, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly staff.
• Room smell like cigarette.

“Nice, comfortable.”

Jul 12, 2008 by Marna from Victorville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The beds were comfortable and the pool area was great.
• We did not like that there was not a vent in the bathroom. It got hot in there.

“I would recommend this hotel, overall it was a nice place to stay. My kids loved the pool and Starbucks in the lobby.”

Jul 10, 2008 by Brent from Santa Rosa, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[7]

• Pretty good location.
• Did not like having to pay to park.

“It was decent, I stayed in a doubletree in the same area and it was much nicer, yet it did not have the amenities the Marriott had. Personally I would only rate this hotel a 3 star. The rooms seemed old, our sink didn't work. I did not like having to pay to park, $16 a day. Should be free if you are a guest. It was in a good location though. I don't think I would stay there again, If I were to go to the area again I would stay in the Newport Hyatt.”

Jul 3, 2008 by Jenny from Las Vegas, NV
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[10]

• The pool.
• Too much outside noise and too many scheduled events.

“The hotel itself was awesome. The room was even better. The only negative was there was limited parking due to a scheduled "car show" taking up the parking lot. And also a dance club for kids under 21 the next night in the hotel's ballroom.”

Jul 3, 2008 by Dora from Paradise, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Breakfast in the lounge for elite was awesome.
• They way over chlorinated everything swim.

“Was a great hotel a little out of the way but nice hotel.”

Jul 2, 2008 by Maren from Hughson, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff, great beds and linens, TV was terrific.
• Paying for parking.

“Clean, friendly staff, great beds and linens, Terrific TV.”

Jun 27, 2008 by Denis from Woodbury, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location to airport and shopping.
• Having to pay 18 dollars a night for parking.

“A great place to stay that is convenient to attractions, shopping, and restaurants.”

Jun 7, 2008 by Alan from Laguna Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff.
• New cell phone missing from luggage.

“Staff were all courteous and friendly and helpful. I cannot fault hotel for theft by one employee of a camera cell phone from travel bag that was only our of my sight for short time. I could not identify an individual. Why are the elevator controls only on left side of elevators when 84% of us are right handed? Exhaust fans in bathrooms worthless. Need nonsolid mats in tubs. Alan L Minks, MD, MBA.”

Jun 4, 2008 by George from Scottsdale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very clean & convenient.
• Needs more private & separate bar area.

“Very comfortable & quiet. Bed sags and needs to be stiffer.”

Jun 2, 2008 by Alex from Carrollton, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[4]

• Good bed, soft sheets.
• Hard to find, had to pay for parking.

“Good bed, soft sheets, hard to find, had to pay for parking.”

May 8, 2008 by Ken from Redmond, WA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[7]

• Good location.
• I paid too much, all the restaurants were closed due to the weekend.

“I will not stay in this hotel again. Nothing was open and this should not be a four star hotel. They were not willing to negotiate on maybe giving us free wireless for the restaurants not being open. First bad experience.”

May 7, 2008 by Chin from Tucson, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Room was in good condition.
• Parking fee. Highway noise.

“Business type hotel. Hard to get to. Pretty empty on the weekends. Parking fee didn't seem appropriate, especially for empty hotel on weekends.”

May 6, 2008 by Jake from Seattle, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Very friendly, accommodating and efficient staff.
• Kind of ugly. The restaurant was mediocre at best.

“For business near John Wayne airport, this was convenient and the staff was very quick and very accommodating. The restaurant was only adequate, and the surroundings left something to be desired, but this hotel more than serves the needs of a business traveler.”

Apr 30, 2008 by Greg from Renton, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• The rooms are very comfortable.
• The public spaces and layout is dated.

“Very nice refurbished older hotel. The hallways leading to rooms are not attractive. The business center is not available on weekends.”

Apr 30, 2008 by Tony from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly and clean.
• Parking fees.

“Good location clean hotel but the $16.00 parking fee is a little high.”

Apr 23, 2008 by Chris from Atascadero, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds are wonderful! Room decor is tasteful.
• The elevator on the 7th floor was broken and banged all night!

“The hotel was great! Very clean, family friendly yet business orientated as well. They need to fix the elevator on the 7th floor though! It was broken and the doors were banging together in the middle of the night! Very loud and hard to sleep! Beds are wonderful and rooms were spacious.”

Apr 22, 2008 by Ken from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The amenities in the hotel were excellent and the flat screen TVs are an excellent touch.
• Nothing.

“The hotel was very nice and convenient.”

Mar 19, 2008 by Rhonda from Temecula, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] •

• Even with a late check in they were able to accommodate a special need for the room.
• Bathroom was a bit small.

“This hotel is very close to the John Wayne Airport, yet it is very quiet and comfortable. The staff was excellent and we would definitely stay here again.”

Feb 20, 2008 by Rae from El Centro, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location, nice decor and comfy beds.
• Not enough parking spaces, people were parked in red zones.

“Great location, comfy beds, love having a Starbuck's in the lobby. The only problem was the parking lot was full and it seemed the valet parking was full. Also, the wine was way overpriced. A bottle of California Chardonnay that runs around $20 something a bottle was $75. You expect to pay more at the hotel bar, but that was overdone.”

Jan 26, 2008 by Mimi from Bakersfield, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Everything I needed was provided, and the price was spot-on!
• Nothing to report.

“The Irvine Marriott is a perfect hotel for the business traveler. Everything necessary to stay in touch is provided in a comfortable atmosphere - especially the in-house Kinko's and Starbucks. Rooms were quiet despite the conferences going on and the close proximity to the airport. A very secure place for the solo female traveler, with world-class shopping at South Coast Plaza just minutes away!”

Jan 23, 2008 by Dan from Westminster, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Exceeded expectations for price, very easy process.
• Very satisfied.

“Marriott folks do a great job.”

Oct 23, 2007 by Ned from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Very unorganized; redoing restaurant with limited selections.

“Mediocre hotel adjacent to casino in Baton Rouge. Restaurant quality seems to be the downfall of Sheraton properties.”

Sep 18, 2007 by Shane from Jamestown, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Room service.
• Lack of signage.

“Clean; convenient airport access.”

Aug 14, 2007 by Brent from Loma Linda, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Front staff was excellent.
• Not in the hub of things.

“Great hotel.”