User Reviews for Hyatt Regency Newport Beach

Research User Reviews for Hyatt Regency Newport Beach (21-40 of 1416)

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Sep 10, 2009 by Carmen from Lancaster,CA
Overall Rating: 10

• It was attractive at drive up and stayed that way throughout.
• The parking lot fee and location from our room.

“Hotel was really great--especially considering I waited until the last minute to book it. It was clean (except for spider webs on the balcony). Pool was excellent. The staff was very quick and friendly.”

Sep 8, 2009 by Mary from Granite Bay,CA
Overall Rating: 4

• The property was beautiful & hotel staff was great.
• The rooms are to small and old & outdated.

“

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Sep 5, 2009 by Julian from Duffy Australia,AL
Overall Rating: 8

• Best pool we've swum in n the States. Excellent public areas
• Rooms and blocks feel a little motel like.

“Excellent family stay. Wonderful pool and relaxing grounds, an almost resort-like experience.”

Sep 4, 2009 by Mica from Salt Lake City,UT
Overall Rating: 2

• grounds and pools were very nice
• extremely rude staff

“We were very unhappy with this hotel. We felt that we were treated poorly because we were priceline customers. Rather than a King or even two Queens, we were give a room with two doubles. Additionally, one day during our stay the water was shut off without any warning. When we called to inquire why were unable to shower, the front desk was very rude and very unhelpful.”

Sep 3, 2009 by Jason from Newbury Park,CA
Overall Rating: 3

• Overpriced even for $65 on Priceline's site
• Poor staff attitudes and inept management

“This hotel was just okay- nothing special by any means. Granted it had 3 pools and outdoor activities like ping-pong and such but that did not make up for loss of water in our building on our last day. The staff was unapologetic saying "we can move you to another room to shower" and saying "there's nothing we can do" when I explained I felt the hotel should do something about the inconveience (i.e. some sort of discount/refund)- all this to no avail. Spend a little more and get a nicer place!”

Sep 3, 2009 by John from Rancho Cucamonga,CA
Overall Rating: 10

• The staff was very nice and friendly and the rooms were very nice. Loved the lobby because I could sit and enjoy the paper without noise.

“Hotel is great and played the 3 par course and really enjoyed it. The kids loved the pool and the surf lessons.”

Sep 1, 2009 by JP from Temecula,CA
Overall Rating: 10

• Beautiful hotel with lots of amenities for the whole family.
• The spa was quite outdated.

“Beautiful hotel that was a perfect retreat. We had planned to go to the beach but we never made it because the hotel was so inviting, we did not want to leave. Fun extras for the kids: free ping pong and shuffleboard. We enjoyed our stay!”

Aug 29, 2009 by Pat from Pahrump,NV
Overall Rating: 9

• nice way to enjoy Newport beach
• Parking fees are steep

“Large and park like feel”

Aug 28, 2009 by Tucson Mr. M from Tucson,AZ
Overall Rating: 5

• lacked 4 star accomodations

“Self parking is way overpriced. Our room had an awful sewer smell. Our room did not have a refrigerator, coffee maker, and very little room. Certainley not 4 star”

Aug 28, 2009 by Jared from Highland,CA
Overall Rating: 3

• The paint was coming off the walls, parking was far away and $19, pool was very cold!

“This hotel was the worst Hyatt I have ever stayed in! It really needs an update! The pool was very cold, parking was far away and expensive, staff was rude, and room was very small!”

Aug 24, 2009 by Goutam from Laguna Hills,CA
Overall Rating: 3

“The hotel has been upgraded in certain areas, however the room are quite small and shower/restrooms very small. Customer service from the front desk was not proactive nor did accomodating. General hotel staff was of assistance and provided customer service”

Aug 19, 2009 by Deb from Carlsbad,CA
Overall Rating: 7

• Pools.
• Rooms.

“Good for families.”

Aug 17, 2009 by Joseph from Temecula,CA
Overall Rating: 9

• clean and comfortable
• paying additional $20 in parking fee

“This hotel was very clean and had a good service. It was pleasant atmosphere and had amenities you can not do all with only one night stay. There are fashion mall across the hotel and beach nearby. I will recommend this hotel to anyone who wants to stay comfortablely.”

Aug 13, 2009 by Maria from River Heights,UT
Overall Rating: 10

• It is beautiful and everyone is so kind and helpful.
• The bathroom was a little small and the Ping Pong Tables could use a touch up.

“Overall, it was fantastic! They were really good about letting us have a late check out too! We would definitely go back again.”

Aug 10, 2009 by Col from Salt Lake City,UT
Overall Rating: 4

• Location is awesome, fitness center, pools & kids activities were great.
• Room was dirty.

“Grounds are gorgeous. Staff is amazing. Location is amazing. Rooms - not so great. Took a long time for the hot water, drain plug was broken,
AC sounded like a swamp cooler and all it's noises.”

Aug 6, 2009 by elizabeth from Marietta,GA
Overall Rating: 9

• Self-parking was expensive and too far away.

“Lush property, moderate rooms.”

Jul 31, 2009 by Cerie from Phoenix,AZ
Overall Rating: 9

• Warm & helpful staff, nice accommodations, beautiful grounds.
• Bathroom a little dated but more than acceptable for the price.

“Would stay here again when in Newport Beach. Access to the Back Bay Nature Preserve was a nice surprise. Great for business travel but a little far from the beach for a vacation.”

Jul 28, 2009 by Carey from Livermore,CA
Overall Rating: 7

• Surroundings were nice, pool looked very nice.
• The parking rates were insane, $20 per day basically raises your daily stay price by $20.

“This was a quick stop on our route to San Diego, the hotel was nice and the staff were nice. Overall it was a pretty nice hotel. I just feel that paying $20 a day for parking at a hotel is crazy.”

Jul 26, 2009 by Anthony from Scottsdale,AZ
Overall Rating: 4

• Great grounds.
• Room was old and smelly (moldy) from air conditioning leaking.

“The Hotel is great with the exception of the room. My room smelled stale and I had to ask 4 times to fix the air conditioner which kept leaking. The whole room was humid. On the last nite the air conditioner did not even work properly. I was not happy with the hotel at all.”

Jul 26, 2009 by Krystal from Rimrock,AZ
Overall Rating: 10

• Neat, clean, perfect location.
• Small beds.

“For what we paid it was beyond perfect, staff was nice and location was perfect.”

Jul 24, 2009 by Nathan from Los Angeles,CA
Overall Rating: 4

• The hotel staff were courteous.
• Rooms were old, grounds old, and
  not up-to-date.

“We found most of the hotel staff particularly the car valet staff courteous. Although, we checked in after 4:00 p.m, our room wasn't ready yet (it wasn't as if the hotel was packed with people, believe me - quite - quite empty) we had reserved a room overlooking the golf-course and the first girl who tried to check us in, tried to leave us a room on the ground floor, overlooking the garage - telling us, the other room is facing a tree (as it turned out it was not so - but she did try to scare us). So she convinced us to take this ground-floor room, until we actually entered it, and we said - no-way. it was terrible. We went back to speak to another person who checks people in, who said, yes, we noticed you were supposed to have another room but it's not clean yet. So we told them to call us when it was, and I gave him my cell-no. 2.5 hours later he called, to tell us it was ready. The room was modest. The shower and bathroom, were equal to one I'd seen years before in a Motel 6, highly the standard of a Hyatt Regency. The air-conditioner was good though, and the bed was pretty comfortable. The room was not quite what I'd expect from a Hyatt. There were no real activities on the ground however, so we went out a lot. I have to commend the car valet staff however, they were pleasant and did not feel it a pain to bring our car around (we were coming in and out of the hotel a lot). Anyhow, that's my review. I'd give this hotel an hotel 2.5 star rating, no way a 4-star.”

Jul 17, 2009 by Anne from Wauwatosa,WI
Overall Rating: 10

• The location was perfect for our needs.
• I was one crutches and the room was far with no elevator.

“I would stay again at this location. It was quite and peaceful and close to where we needed to be.”

Jul 14, 2009 by Traveler from La Mesa,CA
Overall Rating: 7

• The location of the hotel and the location of the room.
• The fact that they charged $75 pet fee and an additional $10/day fee.

“The hotel was situated in a great location. Overall I was happy with it, except I thought the bathroom was small and somewhat dirty for a 4 star. But what was most annoying was the additional fees for your pet. Outrageous. Good thing I got such a great deal at Priceline, otherwise I would have been really mad had I paid full price.”

Jul 12, 2009 by Debbie from Victorville,CA
Overall Rating: 9

• beautiful grounds, friendly service, very comfortable rooms
• We had no hot water in the morning in our room, but they did compensate us with covering our parking fees.

“We were pleasantly surprise when we arrived at the hotel. The grounds were very beautiful and the rooms were extremely comfortable and spacious. We were very satisfied with our stay.”

Jul 12, 2009 by Christine Grontkowsk from Bakersfield,CA
Overall Rating: 7

• Proximity to beach, location
• Needs renovation, restaurant employees slow and unenthusiastic

“Considering the price, the hotel was suitable. However, I had listed a five-star hotel and this was far from it. The hotel seemed old and there was mold in places such as our bathroom. I do like that the hotel is near good shopping, restaurants, and the beach.”

Jul 6, 2009 by Karen from Livermore,CA
Overall Rating: 9

• Ambiance

“Nice clean, updated rooms.”

Jul 6, 2009 by Hillary from Aliso Viejo,CA
Overall Rating: 10

• I liked how there is free parking behind the hotel. So you have the option to pay and park close or walk a bit.
• I would like bigger food portions when you order at the pool.

“The hotel has Craniums, the board game, at the front desk to borrow. That was a fun night. The employees are very sweet and helpful.”

Jul 6, 2009 by Ray from Scottsdale,AZ
Overall Rating: 7

• Location was excellent.
• Self parking was extremely far from our room and too expensive at $20.

“Great location. The rooms are tired and somewhat dirty and it's not 4 star. The towels are worn, the housekeepers do a mediocre job (I would leave a toy on the floor to see if they would pick it up and they never would), there is no food & beverage service at the pools, etc. There is a menu at the pool but no one ever comes to see if you need anything. There are no activities during the week - just on Saturdays. It's no longer a 4-start property but the proximity to the beach was nice.”

Jul 3, 2009 by Andrea from Issaquah,WA
Overall Rating: 6

• Totally family friendly! Fun pool and outdoor sports games.
• The bathroom was bad. Looked like mold growing on the toilet and it also leaked every-time you flushed it, musty smell, towels looked 100 years old.

“If the hotel redid the bathrooms it would be perfect. Totally family friendly, alot of fun activities. The room was nice but smelt musty, the bathroom was bad. Looked like mold growing on the toilet handle and it also leaked every time you flushed it. The towels also looked 100 years old. Definitely not what I would expect from a 4 star hotel. An air conditioner would be nice too.”

Jul 1, 2009 by Shaun from Calgary,Canada
Overall Rating: 9

• Location.
• Food/drink prices.

“Excellent place to stay. It looked beautiful.”

Jun 30, 2009 by Barb from Palm Springs,CA
Overall Rating: 10

• Its location, weather grounds were very nice.
• Bathroom was small and needed deep cleaning and corridors were noisy, could hear people outside.

“This hotel is in an excellent location with beautiful appointments! They need to work on updating bathrooms and soundproofing with doublepane glass perhaps.”

Jun 28, 2009 by Lisa D. from Costa Mesa,CA
Overall Rating: 10

• We had a lovely romantic room with a view of the bay. Big comfy bed, had me sleeping in no time.
• We stayed in one of the villas and it had a musty smell if you turned off the AC. Didn't find an ice bucket.

“This hotel is very nice and clean. Friendly staff. Front check-in was very helpful and friendly. We had a nice room. The hotel is on a big piece of land behind back bay Newport. Parking is separate down the hill or you can Valet it either way you have to pay. A restaurant and bar and coffee stop is located at the front. Room service is lovely. Had the Angus burger and chicken Quesadilla. Tasty good.”

Jun 25, 2009 by Ernesto from Henderson,NV
Overall Rating: 1

• Location.
• They do not have beach up power for power outage.

“Will not stay again, had a power outage at midnight, and they had no backup power for rooms. TV/check out system did not work. Expensive fee for a parking lot far away from rooms, and not covered.”

Jun 23, 2009 by Raquel from Las Vegas,NV
Overall Rating: 8

• Close to attractions/shopping/beach.
• Bathroom needs work: new flooring, tiles, etc.

“I enjoyed the stay, staff were friendly and helpful, close to shopping and beach, comfortable beds and guest facilites, nice environment. Great overall!”

Jun 21, 2009 by Janey from Calimesa,CA
Overall Rating: 8

• Excellent food, courteous staff, beautifully landscaped grounds.
• Peeling paint on bathroom door, small room, sink was clogged and had to be repaired.

“If the price was right I would come back, but not with the expectation of having a 4 star room as advertise (it definitely was not). I enjoyed the food. My sons enjoyed the smores and the fire pit. They also enjoyed ping pong (tables and paddles need to be replaced and covered in bad weather).”

Jun 13, 2009 by Merissa from Prescott Valley,AZ
Overall Rating: 7

• The grounds were immaculate, beautiful scenery.
• Hotel was very dated. Room was basic and not that clean. Spa was rough to sit on.

“This hotel was nice for the money. The rooms and exterior are very dated. Bathroom was surprisingly tiny, elbows hit walls if you sit on the toilet. Bathtub surface was so rough it almost cut my feet. Pool was freezing, unable to enjoy the 3 nice pools! Spa was rough to the touch so it was not comfortable. Lost power one day while in the shower, found vomit in a lamp. We did jump a fence everyday to avoid the $19/day parking fee. There is a road with ample parking close by. Very friendly staff, gorgeous landscaping. Liked the bunkbeds for kids. Overall it was quiet pleasant hotel.”

Jun 8, 2009 by Matthew from Pleasant Grove,UT
Overall Rating: 6

• Very clean and nice landscaping.
• No microwave, no internet, no breakfast - inconvenient; everything has a fee.

“We found it burdensome to get up and drive to a a restaurant to eat, since the hotel's food prices were quite expensive. No breakfast was included and there were no microwaves. There was an extra fee to use the internet. Extra fee to park. Room service was quite expensive. Not very good for a family. There are many amenities but all with a fee. The parking was very far away.”

Jun 8, 2009 by Joanna from Toronto,Canada
Overall Rating: 10

• Safe, clean luxurious.
• No free WiFi.

“Luxurious grounds, friendly helpful staff, clean spacious room.”

Jun 7, 2009 by Todd from Beaver Creek,MN
Overall Rating: 10

• Our hotel met all of our needs.
• It had a bit of a musty smell when we first arrived.

“We were quite pleased with our stay the staff was accommodating and very friendly.”

Jun 4, 2009 by David from Fresno,CA
Overall Rating: 10

• Outstanding value!
• Parking.

“Great location, very quiet, great facilities and most relaxing.”

Jun 1, 2009 by Rebecca from Henderson,NV
Overall Rating: 9

• Beautiful grounds.
• They put us far in the back of the hotel.

“Very nice. Clean but seems a bit older.”

Jun 1, 2009 by Linda from Tucson,AZ
Overall Rating: 3

• The grounds were beautiful & plenty to do for the kids.
• Outdated room & musty smelling.

“Unfortunately this was not the typical Hyatt experience. If you are used to upscale accommodations, this hotel would not meet your expectations. The room was outdated with a musty smell. There was no fan in the restroom. The towels are not bright white and fluffy but rather worn out and dingy. The parking is extremely far and very inconvenient. We asked the concierge for beach recommendation. She failed to tell us that finding a parking spot would be nearly impossible at Balboa Island. After driving around for 3 1/2 hours we went back to the hotel with disappointed kids. We definitely would not stay at this hotel again. Front desk very customer service oriented and friendly. They have a tough job.”

May 29, 2009 by Jamie from Northridge,CA
Overall Rating: 10

• The rooms were clean and the pool was very big for a lot of people to swim in.
• You had to pay $19 a day to self park and $26 a day if you wanted valet. They should have free self parking for guests that are staying in the hotel.

“The hotel was very pleasant right by the PCH where there were a lot of restaurants right on the beach. The rooms were kind of small but very clean and the bed was heavenly. Good place to bring your kids because they had a huge pool for them to swim in and you can rent bikes.”

May 29, 2009 by Nick from Apple Valley,CA
Overall Rating: 10

• I liked the entire thing.
• Nothing.

“This was an excellent hotel to stay for the price, area, and amenities.”

May 25, 2009 by Phyllis from Las Vegas,NV
Overall Rating: 5

• The front staff was very polite and helpful.

“The area was lovely and the grounds were a nice mature landscape. The hotel was conserving and you do not get fresh linens or towels except on request and I am sure that would cost extra. They had a water saver on the shower which I finally requested the last night that they take out. The maid service did not make out beds complete one time while staying there. The service only pulled up the sheets and gave clean glasses for the bathroom.”

May 25, 2009 by Steven from West Palm Beach,FL
Overall Rating: 9

• Beautiful hotel grounds and great facilities.
• No down elevator.

“Great place to stay and relax; and to spend time with friends.”

May 16, 2009 by Bruce from Beaverton,OR
Overall Rating: 7

• Location.
• Rooms need updating, maintenance.

“Like an aging movie star - looks good from a distance.”

May 15, 2009 by Patricia from Beaumont,CA
Overall Rating: 6

• Pool was freezing, kids could not use it, room was in corner of hotel, by the parking lot.

“The front area of the hotel was beautiful. The area that we were in was not. It was older very plain and the beds in the room were very small.”

May 8, 2009 by Darlana from Pflugerville,TX
Overall Rating: 10

• This hotel is outstanding.
• There is nothing I didn't like.

“The hotel and all its staff made our stay so out standing that we are looking to make a return trip.”

Apr 30, 2009 by Jenny from San Bernardino,CA
Overall Rating: 9

• I loved how beautiful the hotel grounds were and the room was nice.

“My kids and I had a great stay. Our room was very nice with a great view and comfy bed.”