User Reviews for Comfort Inn and Suites

Research User Reviews for Comfort Inn and Suites (1-18 of 18)

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Aug 11, 2009 by Anna from Carmichael,CA
Overall Rating: 8

• Location and comfort.
• Nothing.

“Hotel was in good area and was fairly comfortable. Everything worked and room was fairly nice considering price.”

Apr 23, 2009 by Victor from Calexico,CA
Overall Rating: 8

• Friendly.
• Ants in bathroom and fire alarm going of twice in morning.

“When contacted front desk about alarm that even an apology only that toasters were to blame.”

Mar 29, 2009 by Colleen from Ventura,CA
Overall Rating: 9

• The bed was extremely comfortable!
• The hallways and lobby were hot and stuffy.

“Our room was very clean and the bed was really, really comfortable. The breakfast provided was adequate, though I have stayed at Comfort Inns that have had hot eggs with ham/bacon and not just hard boiled eggs. Overall I was very happy with our stay.”

Mar 22, 2009 by Lisa from Bozeman,MT
Overall Rating: 5

• It was clean.
• The morning staff were really hard to deal with (men). The women staff were great.

“It was OK. There were things that could have been better (staff, room location, pool was cold, breakfast was marginal.) Would have preferred a closer hotel to Disneyland.”

Mar 20, 2009 by Nick from San Marcos,CA
Overall Rating: 7

• The location was perfect.
• It's a little dated, but they have upgraded since the last time I stayed.

“They upgraded their TVs to LCDs, which was nice. The continental breakfast was terrific.”

Mar 19, 2009 by Trisha from Las Vegas,NV
Overall Rating: 10

• We loved how clean it was.
• If you use the back door to the hotel you get locked out. Your room key doesn't work.

“We would absolutely stay again. The staff was friendly. The breakfast was awesome. The rooms were large and VERY clean.”

Jan 29, 2009 by Dave from Woodbury,MN
Overall Rating: 9

• Good location, free breakfast.
• Room heater was smelly, did not use.

“The hotel is located close to the area we were visiting. Some traffic noise could be heard from a busy six lane city street and the freeway. The noise was not loud enough to cause any problems sleeping. The soundproofing around the window seemed pretty poor, but it was quiet enough. The outside temperature was in the mid 50's, so the room heater would have made the stay nicer at night. The room heater had a strong electric smell, so we did not use it. We had enough blankets to keep warm at night when sleeping. The shower head worked but the water did not flow out of 1/3 of the head and the shower head adjustment knob did not work. The Internet connection was extremely slow. We did not use the outdoor swimming pool since the weather was too cold.”

Jan 6, 2009 by Kathleen from Milpitas,CA
Overall Rating: 10

• The room was clean, comfortable with frig, microwave. I am pleased with the continental breakfast offer (several variety and delicious waffles).
• Pretty far for Disneyland.

“I was pleased with my stay at this hotel. It is right next to Freeway 5, but surprisingly very quiet and safe. The room was very clean, comfortable, and look cozy. The continental breakfast was excellent with several variety and delicious fresh waffles. I will definitely
stay at
this hotel again.”

Dec 10, 2008 by Magdalena from Vallejo,CA
Overall Rating: 10

• Excellent customer service, staff was friendly and accommodating!
• I was looking forward to bagels in continental breakfast.

“I was very comfortable staying here. Beds were comfortable and service was great!”

Sep 4, 2008 by Judy from Houston, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms cleaned on a daily basis and that was nice to come back to from an exhausting day!
• No variety in their daily breakfast.

“All in all their parking was nice, entrance and hallways were kept too warm, but it was nicely decorated. rooms were very comfortable with a nice bed, it had microwave and small fridge, which we used. Did not see any activity in swimming area, do not know why and I didn't ask. 2nd floor was quiet which we liked.”

Sep 3, 2008 by Olga from Sacramento, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Had a great view and comfortable bed.
• Breakfast was not that good, expected more, pool only opened till 10 pm.

“My family enjoyed staying at this hotel. The beds were comfortable. No ants or bugs. The breakfast wasn't that great. And the pool is only opened till 10 pm no later. Overall it was good.”

Aug 31, 2008 by Stephen from Salida, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The price.
• Unfriendly.

“Upon checking out, we were charged for items that would not be charged at any other hotel. Also, they inspect the room but do not note previous damages from other guests and they tried to imply that items were damaged during our stay.”

Jul 22, 2008 by Marilyn from Claremont, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location and good breakfast.
• No restaurant.

“I chose the Comfort Suites because we have stayed at others in the past. I was disappointed that there was no small bar/restaurant for a drink and would benefit business travelers. The location of the hotel to Disney Land was excellent. The hotel was quite, which was important to me since I stayed there because I had surgery and needed to be near my doctor. I think it's a good hotel.”

Jun 30, 2008 by Maggie from South Lake Tahoe, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Continental breakfast.
• Every employee looked mad.

“I loved the room, loved the hotel. But every single employee looked like they were mad. The front desk clerk looked like we were waiting her time. The lady at the breakfast area angry I smiled at her and she did not. The housekeepers in the elevators, I also said good morning and smiled and no response.”

Jun 16, 2008 by Betty from Bloomfield, NM
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Pool was great and hot tub, good breakfast.
• Window had no screen to let air in.

“Great location for Disneyland without the high cost. Easy access to I-5 onramp. I was very pleased with the facility. Very good for children.”

Jun 1, 2008 by Terry from Honolulu, HI
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[7]

• Nice hotel and very clean.
• Some hotel staff could take the initiative to say hello.

“Good overall. Just got to work on initiating a hello for customers when they come in. They give u a blank stare until you say something to them.”

May 21, 2008 by Marlena from Clovis, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[10]

• It was very close to Disneyland and right off of the I-5 interstate.
• Well we had ant's really bad in our room.

“Everything was good except the dame ant's that got into our snacks.”

May 14, 2008 by Ladawn from Prescott Valley, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The front desk went above and beyond to help me find some eye drops.
• Location.

“Thanks!”