User Reviews for Courtyard by Marriott Santa Ana South Coast Metro Orange County

Research User Reviews for Courtyard by Marriott Santa Ana South Coast Metro Orange County (1-20 of 39)

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Aug 2, 2008 by Lynne from Winters, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff and the breakfast were great.
• There was only 1 computer in the "business center".

“This hotel was very clean, with a friendly staff and good location. I'd stay there again.”

Jul 29, 2008 by Andrew from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The pool area was very nice.
• The noise from the floor above was a bit much.

“Great clean comfortable room with a great pool area, perfect location for vacationing families.”

Jul 22, 2008 by T from Burney, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[9]

• Good location, nice bed, free internet, free parking.
• Tiny gym. $11.00 breakfast.

“They put me near the back door (which slammed shut all night long), next to the maids' work center (which was noisy at 7:00 AM each morning), and on the busy highway which had tons of traffic (Harbor Blvd.) It had to be their worst room.”

Jul 22, 2008 by John from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The courtyard and gazebo was beautiful.
• The food and service at the buffet was no very good.

“This hotel is a beautiful facility. The courtyard, pool and gazebo created an attractive setting for our room. The desk staff was very helpful and provided information at the concierge level. The fitness center was well-equipped. The building was well-insulated for both sound and temperature. We had a very restful experience and a good night of sleep thanks to the quiet room and the comfortable mattress. We found this hotel to be a very good experience. In fact, we regretted that we had not remained at this hotel while attending a wedding that was in another Southern California city. It would have been worth the drive. We highly recommend this hotel. We will likely use it for our next trip to the Orange County area, including Disneyland.”

Jul 14, 2008 by Abhay D. from Glendale Heights, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Excellent.
• No restaurants to dine in.

“Good hotel, but no restaurant. No free continental breakfast.”

Jul 9, 2008 by Jacqueline from Las Vegas, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The room was big and clean. The pool was clean.
• The breakfast was not good and too expensive.

“NA.”

Jun 30, 2008 by Es from Murrieta, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[5]

• Staff was very friendly.
• Rooms were a little smelly.

“The location was not bad and the room was ok, but it was a little smelly, the staff was really nice.”

Dec 3, 2007 by Joanna from Sacramento, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Room was nice.
• No microwave in room.

“Very nice hotel close to freeway. On busy street in Santa Ana. Only stayed one night so it suited my purpose.”

May 2, 2007 by Wayne from Tucson, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean and quiet.
• Lacking in restaurants

“Met my expectations for a 3 star hotel. Friendly staff, computer access good, clean and quiet rooms.”

May 1, 2007 by Diana from West Hills, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Near the freeway - fast service.
• No free breakfast!

“Very nice.”

Apr 26, 2007 by Amanda from Mesa, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everyone was very nice, very helpful & it was a beautiful place.
• None.

“Pretty, nice staff. You don't have to pay to park. Not far from Disneyland. Beds were very comfortable & complimentary coffee & tea bar. Warm pool. Nice spa.”

Apr 24, 2007 by Jenny from Santa Cruz, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Great beds and wonderful pillows.
• Industrial area.

“Nice beds, great pillows. Clean!”

Jan 30, 2007 by Debbie from Riverside, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Its location to our next day activities and large bathroom.
• That it was not as close for our Friday activities.

“For the price it was excellent, clean, and roomy and was perfect for our last minute weekend get-away.”

Jan 24, 2007 by Charlene from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Comfortable.
• 10.00 For breakfast that had been sitting 4 hours.

“Overall excellent.”

Dec 29, 2006 by Elmo from Fort Lauderdale, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Power outlets correctly positioned, good laundry room, pretty.
• I liked everything.

“This trip was part family Christmas, part business. My wife and I were completely happy with everything about the hotel. The location was convenient, but would be even better for a pure-business trip. Pretty much everything was 20 minutes away. The staff are beyond friendly, actually having conversations with guests, and taking a genuine interest in guest-satisfaction. If making us happy at a good price was the basis for star ratings, this would be a 5 star hotel! I highly recommend this hotel for couples or pairs of business people.everything is just how and where it should be!”

Dec 20, 2006 by Symon from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly staff.
• Not enough of them.

“Pleasantly surprised. Keep up the good work.”

Nov 6, 2006 by Craig from Washougal, WA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[7]

• Free Internet, great beds!
• Remodeling and painting a giant pain in the.

“Working night shifts and trying to rest in a hotel while workers are on your balcony makes for an unpleasant stay!”

Sep 13, 2006 by Michael from Cedar City, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was very well kept and inviting.
• I didn't really have anything negative.

“Liked the hotel. It was very clean with nice amenities for the business traveler and families. It was a little noisy on the street side but not too bad.”

Aug 1, 2006 by Fabrice from Woodbury, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Service and Beds.
• N/A.

“I like Marriott Hotels in general. This one was clean, friendly with very efficient staff. They helped me for my small business needs while I was in vacation. Internet is free and quite fast. Very pleasant experience. Thanks to all of you.”

May 17, 2006 by Kelly from Riverside, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Hotel layout, free coffee in lobby, reasonably priced breakfast.
• Location - nothing to walk to, rooms very small.

“Very nice Courtyard as they go. Original style which Marriott doesn't seem to use anymore, or else they've exhausted all possible US locations to build one. Great staff - really exceptional for this level property. Small rooms, but clean and modern furnishings.”

May 15, 2006 by Lyndacille from Alpharetta, GA
Overall Rating: 3
Cleanliness:[9] • Staff:[1] • Location:[9]

• The hotel and the room were very nice.
• The staff was hateful.

“I booked this for a friend. The staff that night was very rude and was not accommodating. They needed a 2-bed handicapped room. I can certainly understand if they do not have it available, but to be so rude and hateful about it was inexcusable. She called the corporate office of the hotel, and they were very apologetic and very nice to her. It would not keep her from going again because she realizes a company cannot always control its employees. If it happened repeatedly, that would be another story. She has been staying in hotels for 83 nights, waiting to get into their house. All other 3 & 4 star hotels have been wonderful to them.”

Apr 25, 2006 by Olivia from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Bar none - Marriott has the best consistent high quality!
• None!

“Can ALWAYS count on Marriott to be clean and pristine.”

Mar 20, 2006 by James from Draper, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We liked the quiet location away from freeways.
• The beds were uncomfortable.

“Our family stayed at this hotel for our Disneyland vacation. We liked the quiet location as well as close proximity to Disneyland and other attractions. We would stay there again.”

Mar 15, 2006 by Christina from Twentynine Palms, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Quiet location just minutes from restaurants and shopping.
• Loved it all.

“Loved it.”

Mar 12, 2006 by Lemer from National City, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very pretty and well kept. Conveniently located in the center of everything. Located 7 miles from Disneyland which was kind of far.
• The guests were noisy until 3 am on Sunday morning.

“We arrived on Saturday. Very nice curb appeal and pleasant environment inside the hotel. I liked it very much until it came time for sleeping. The guests were arriving in the very late hours, roaming down the halls, talking loudly below, next to, and above me, bumping into the walls, and throwing garbage over the balcony. I was awakened from sleep numerous times. Sunday night was excellent. We slept very well.”

Mar 8, 2006 by Doug from Fresno, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great service.
• Breakfast buffet is too expensive.

“Everything was great. Just two minor gripes. Breakfast buffet should be less for hotel guests and free internet should be provided in the lobby for hotel guests. Other than that, everything was perfect.”

Mar 2, 2006 by Karl from Alpharetta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the cleanliness, roominess and overall atmosphere.
• Can't think of even one.

“We stayed at the Wingate for four nights and Kathy at the front desk gave us an excellent rate for the King Jacuzzi Suite. It is like a small apartment. It has a kitchen area with micro, fridge, coffee maker and sink and a dining area, then it has a nice large living area with a couch, chair. The bedroom is separate with French doors and it's own television. The bathroom is very roomy with the Jacuzzi and shower in it's own huge room. All the furnishings, fixtures and decor is quality. There is a small safe to store valuables in. This hotel is very clean and well kept and only a few years old and that is why I chose it. I have high standards.

The breakfast area is very nice with a fireplace and big screen TV. There are several large meeting rooms and a nice complimentary business office w/three computers, copier, fax machine. We did not try the spa and pool but it looked nice. Perkins restaurant is right across the parking lot and you get 15% off your meals for staying at the Wingate. Also, they have several electrical outlets in the rear parking area for plugging in engine heaters, which comes in handy when your in Montana during a very cold spell in February. It is very accessible to the interstate also. This Hotel is excellent for the business traveler or anyone who appreciates people who care how they run an establishment.”

Feb 27, 2006 by Amy from Banning, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel rooms offered pull away desks, along with stationary desks. 2 can work at one time.
• The room we had was on Harbor and it was quite noisy.

“The hotel was great for us. A friend and I were going to a scrap booking convention and wanted a place where we could scrapbook after. This was perfect because it had a desk on rollers as well as a stationary desk. We were both able to have our own work area and it was quite spacious. Also loved the 2 queen beds. Fairly rare now-a-days. The breakfast in the lobby was a great option to start off the day, I think it was $9, but quite good. Kept us full until dinner.”

Feb 21, 2006 by Charles from Twentynine Palms, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great all around place!
• There is nothing I didn't like about our stay.

“This hotel was one of the best hotels we've stayed at for over a year. We travel frequently and have stayed at some mediocre places. This is not one of them. The best value for the money by far!”

Nov 10, 2005 by Sandra from Colfax, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, very comfortable beds, quiet room.
• No continental breakfast, not enough handicapped parking.

“I would stay here again, location is convenient to everything.”

Nov 9, 2005 by Starry from Saratoga, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very convenient location for visiting Huntington Beach.
• Noisy room at street side.

“This is a hotel for business traveler. We got a room at the Harbor Blvd side and the room is very noisy. Next time, we will request the room at the pool side.”

Oct 11, 2005 by Young from Scottsdale, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• The Room was spacious and very clean.
• None.

“Good to Excellent.”

Sep 14, 2005 by Bethany from La Mesa, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location was great, and staff friendly.
• Ice machines not working.

“Hotel was nice, I loved that non smoking rooms had balconies for smokers to use. Hotel staff was friendly, and accommodating.”

Jul 28, 2005 by Hootan from Sherman Oaks, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Clean, Clean, nice, Very reasonable price
• The location was little off of where i wanted to be but the price i got it for made up for it!

“ I got an excellent deal for a good hotel!”

Jul 21, 2005 by Dan from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

“The staff was very accomodating, there was no concierge but the staff resourcefulness made up for it. the room decor was four star quality.”

May 28, 2005 by Sherry from Rm, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• it was very comfortable
• it was all good

“The staff was very nice, the location was great, the place was clean and quite! And the room was very comfortable!”

Feb 28, 2005 by Kuowei from Tustin, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• Clean room
• Noisy in the morning since facing major street

“The staff was friendly and helpful at check-in. I got a room facing the major street, Harbor Blvd which made it noisy in the morning. I would request a room not facing the street next time.”

Feb 22, 2005 by Rosie from Grand Junction, CO
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• There is no charge for parking
• There is no free breakfast

“It is good for the price I paid”

Sep 6, 2004 by Amy S. from Tucson, AZ
Overall Rating: 10

“I was happy with our stay, clean hotel with cookies and tea.”