User Reviews for Hilton Long Beach and Exec. Meeting Center

Research User Reviews for Hilton Long Beach and Exec. Meeting Center (1-20 of 347)

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Nov 19, 2009 by Horacio from Los Angeles,CA
Overall Rating: 8

• Lots of space, comfortable room, great amenities like LCD TV.
• Room could have been cleaner large stain on carpet, but lack of amenities in bathroom.

“Very nice layout and beautiful lobby. Bar and restaurant looked nice, but I opted for dining in Downtown Long Beach. Room was very comfortable, a and obviously couldn't beat the price anywhere else. The ambiance was excellent, lots of people around.”

Oct 28, 2009 by Amber from Riverside,CA
Overall Rating: 7

• The bath products were good and there was a full sized hair dryer.
• It was a bit far from the Pike area, parking is expensive.

“When I entered the lobby I was expecting a nice, upscale hotel. This expectation was not fulfilled as I exited the elevator onto the sixth floor. The hallways smelled like sewage seepage and my room smelled of cigarette smoke. The carpet was dirty. I had higher expectations of a Hilton hotel.”

Oct 27, 2009 by Andy from Avalon,CA
Overall Rating: 8

• Location.
• 15.00 parking!

“Great hotel. They got me with the parking!”

Oct 23, 2009 by Yasutomo from Pacifica,CA
Overall Rating: 9

• Access to convention center.
• Not easy to get to from freeway exit.

“My stay was very pleasant and I wanted to stay longer.”

Oct 13, 2009 by Fouzia from Los Alamitos,CA
Overall Rating: 10

• Modern rooms. Wonderful beds.

“The hotel was very clean and comfortable. The service was excellent as one would expect from a Hilton property.”

Sep 25, 2009 by Jackie from Fresno,CA
Overall Rating: 10

• Conveniently located at downtown long beach, close to most of the travel attractions.
• Parking, and most of the guests on my floor don't have the courtesy when they closed their door.

“Perfect, clean and good location at downtown long beach. Recommend it to all Priceline guests.”

Sep 17, 2009 by Fred from Bakersfield,CA
Overall Rating: 10

• Very clean and friendly staff.
• Parking was a bit pricey.

“Overall the hotel was excellent. The room was clean and the staff was great. The location was awesome.”

Sep 10, 2009 by Pete from Vancouver,WA
Overall Rating: 8

• Nice hotel for the money.
• Parking garage and fees.

“Nice, clean, comfortable and helpful staff.”

Sep 4, 2009 by Kristy from Hemet,CA
Overall Rating: 10

• The hotel staff was extremely nice and helpful.

“We had a great experience. Everyone was nice and helpful. The rooms were very nice. The beds were very comfortable.”

Sep 3, 2009 by Vicki from Long Beach,CA
Overall Rating: 8

• Friendly staff.
• Charged $15 for parking.

“Nice place and
friendly staff.”

Sep 2, 2009 by Andrew from San Rafael,CA
Overall Rating: 10

• Amazing value and good location.

“Nice downtown location in the nice part of Long Beach.”

Aug 29, 2009 by Vicki from Long Beach,CA
Overall Rating: 9

• Friendly staff.

“Hotel staff was friendly.”

Aug 27, 2009 by Ernest from Rialto,CA
Overall Rating: 9

• The lobby was gorgeous, with plenty of sitting area.
• I did not like the hidden charge of 15.00 to self park. Nor did I like to have to take two elevators, to get from parking lot to the room.

“Overall the room was excellent with a large bathroom, and two comfortable queen size beds.The decor was excellent, and downstairs lobby was built for show, and entertainment.”

Jul 27, 2009 by Terri from Seattle,WA
Overall Rating: 10

• Nice, comfortable accommodations.
• Swimming pool was only 3 foot deep the entire length of the pool.

“Overall very nice, pleasant place to stay.”

Jul 25, 2009 by Aliceson from Cary,IL
Overall Rating: 8

• Very comfortable bed and wonderful pillows. Hotel lobby bar also very comfortable.
• Pool only 3ft deep, couldn't swim. Pool "stuff" damaged and umbrellas tattered. Not up to usual Hilton stsndards.

“Overall a nice stay. We did not dine in the hotel...to many other options. We thought the room was nice, however under the window valance there was pealing wallpaper. Bed and bedding was some of the most comfortable I've ever experianced. Bathroom was on the small side but clean. A little stingy on toilet paper. Never a spare roll and always almost at the end of the roll. Forgot my shampoo and used the hotels...very nice too. Lobby and lobby bar very nice and comfortable and inviting. They do need to spruce up the pool area and the pool "stuff". Umbrellas, chairs in poor condition. Kind of a dumb pool. Only 3 feet deep. Nice staff, a good stay. We stayed 4 days.”

Jul 23, 2009 by Carlos from Las Vegas,NV
Overall Rating: 7

• The grounds.
• Paying for parking.

“Nice hotel very clean.”

Jul 20, 2009 by Mary Lou from Woodbridge,Canada
Overall Rating: 8

• Priceline offers great deals that are affordable and that are clean.
• End of Ocean Blvd, would preferred to be in the middle.

“Hotel was very close to Long Beach, however the view we got was th roof, but I guess with the price I paid I really couldn't complain. Hotel was beautiful, clean and great place to stay in.”

Jul 11, 2009 by Troy from Lacey,WA
Overall Rating: 10

• Clean large rooms and comfortable.
• No complaints.

“My wife and I were at the end of a cruise trip and took a taxi from the San Pedro, Royal Caribbean terminal. We were very happy with what we received. Very comfortable beds and large rooms.”

Jul 7, 2009 by Robert from Hanford,CA
Overall Rating: 9

• Our room was spacious with an excellent view.
• Surprise! We had to pay an extra $15/night for parking.

“We loved the beautiful room with the view; we hated paying $15/night parking!”

Jul 2, 2009 by Lori from Allen,TX
Overall Rating: 8

• Good location, and nice rooms.
• No coffee shop, and pricey restaurant.

“Very good location and good service. We would have liked more restaurant choices and a better price point for food in the hotel.”

Jul 1, 2009 by from San Antonio,TX
Overall Rating: 8

• Plenty of water pressure in the shower and very nice towels.
• Limited drawer and closet space.

“The lobby was very nice as was the staff. The room was clean the beds were comfortable even though we were on the 11th floor could still hear the traffic in the morning on Ocean Blvd.”

Jul 1, 2009 by Bill from Oxnard,CA
Overall Rating: 9

• Few
  TV channels and poor reception.

“Other then the tv I can't think of a thing to complain about and that is saying alot.”

Jun 28, 2009 by Mike from Spring,TX
Overall Rating: 9

• Nice beds and
  location.
• Had to pay for internet.

“Excellent location, very nice facilities and rooms.”

Jun 26, 2009 by Nick from Las Vegas,NV
Overall Rating: 8

• taff was outstanding.
• Needs to update rooms.

“Good, central location to activities in Long Beach.”

Jun 15, 2009 by Paul from Fresno,CA
Overall Rating: 10

• Great quite/clean room.
• Was a little far to walk to restaurants.

“The hotel was pretty awesome. They upgraded me to a Jr. suite upon arrival. The room was huge and had a balcony. Paid $55 for the night. The location is good if you are in for a little walk. It is next to a whole bunch of restaurants but it is a little walk to get to them. We stayed here because we were headed on a cruise the next day.”

Apr 9, 2009 by Natalie from Bakersfield,CA
Overall Rating: 9

• Spacious rooms.
• Parking.

“Overall stay at the hotel was good, spacious rooms, restaurant had a little to desire in taste and warmth of food.”

Apr 6, 2009 by Lisa from Moses Lake,WA
Overall Rating: 9

• We had a few problems with the room and they were quick to help.
• Housekeeping didn't vacuum up broken glass on hotel room floor.

“Had stayed here several times and it is consistently good.”

Mar 26, 2009 by Kim from Escondido,CA
Overall Rating: 6

• The room was very quiet (6th floor), the blackout drapes were very effective, and the room was very comfortable.
• The front desk staff was not very helpful re: Sunday brunch info and there was mildew under the soap dish in the shower.

“I did not especially like the mildew under the soap dish in the bathtub, but the hotel was nice overall, the view of the shipyards were hardly an ocean view and the parking lot was a little funky to get out of when unself parking - getting to the front of the hotel to pick up fellow travelers. Overall, I would recommend this hotel to a friend or family member.”

Mar 23, 2009 by Mary from Lauderdale Lakes,FL
Overall Rating: 10

• Aesthetically appealing, pleasant reception and
  comfortable room
• Nothing specific comes to mind.

“Immaculate, stylish, very comfortable and quiet; the Hilton in downtown Long Beach provided a pleasant stay after a long trip. The staff was very helpful, and went out of their way to provide information. Their gracious welcome was very much appreciated! Look forward to returning.”

Mar 18, 2009 by James from Palm Desert,CA
Overall Rating: 9

• Convenient, clean, attractive, upscale, trendy, friendly, just a joy to be there.
• Marking or displays of hotel amenities and location.

“I was very pleased with the accommodations and will stay again.”

Mar 11, 2009 by Tanya from San Diego,CA
Overall Rating: 8

• Bellmen were nice.

“I was not happy about paying $15 a day to park and the car didn't go anywhere. $10 day for WiFi access. Internet access via my mobile phone was not accessible due to the hotels internet service. For the extra costs, I will consider a hotel that doesn't charge in the future. It’s not realistic to keep the extra fees in today's economy.”

Feb 25, 2009 by Danenne from San Diego,CA
Overall Rating: 9

• The bed, bedding & pillows were very comfortable.
• Glass top on desk was sharp, desk, chair & bed too close together.

“The gift shop staff (two women) were self absorbed. They had paperwork spread out over display counter, you really couldn't look at merchandise and they made no effort to remove it when I tried to see if I'd like to buy something. Other than that, I think the hotel is nice. I've stayed there before and would stay there again. I also would recommend it to travelers.”

Feb 17, 2009 by Paula from Fox Lake,IL
Overall Rating: 10

• The staff was incredible.

“When a question was asked or something was needed it was handled immediately. All members of the staff are friendly.”

Jan 27, 2009 by Elizabeth from Flagstaff,AZ
Overall Rating: 10

• Staff very friendly let us check in early rooms very comfortable.

“Very friendly staff, rooms quite large and very comfortable. Great location convention center is within walking distance”

Oct 1, 2008 by martin
Overall Rating: 8

• Well appointed, quiet, rooms were comfortable.
• They make the hotels guests park the levels down. I understand most of the building is for office use but they should have more pull than that.

“Great location (for Long Beach business). Good looking lobby. The rooms are new. I'd go back.”

Oct 1, 2008 by Scott
Overall Rating: 10

“Beautiful view of the Harbor, excellent pool and Jacuzzi.”

Sep 15, 2008 by c
Overall Rating: 8

• Conveniently located.
• Not near walking area.

“Nice and functional.”

Sep 13, 2008 by Lisa from Los Angeles, CA
Overall Rating: 6
Cleanliness:[3] • Staff:[9] • Location:[4]

• Location, bed, pillows.
• Parking ($15), dark not secure.

“Staff was nice and helpful, but the first room tub was clogged with no soap dish (5 star?) the next room had a soccer size stain at the foot of the bed. Parking area for guests is small with a huge valet area. Over flow is directed to the back which has poor lighting for females traveling alone. Also the lot is not secure. Staff did credit me which was appreciated.”

Sep 11, 2008 by Joe from Manassas, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, free metro shuttle, nice room.
• Expensive food and drink. $6.50 bottled water.

“The Long Beach Hilton was a nice place to stay. Our room was clean and well appointed. The staff was courteous and helpful. Food and drink was a little pricy but it was a 4 star hotel.”

Sep 10, 2008 by Rob from Pasadena, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The beds were the most comfortable I have ever slept on!
• The pool was dirty and cloudy. Only thing that ruined it.

“Excellent space for relaxing on a weekend or decompressing while on a business trip. The bar is small, but nice; the gym is well equipped but the pool is small, shallow, dirty and cloudy.”

Sep 9, 2008 by Shyne from Las Vegas, NV
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• I like the elegance and decor. Next to water and nice view from the pool. Comfy bed.
• Parking was not free and very narrow. Room smells bad. Pool only 3ft. Deep, dirty windows.

“Hotel is nice and appealing. Check in was a breeze and they also these kiosk so you can check-in on the computer. We did not like the parking garage, spaces were narrow and parking was expensive. Also you have to pay for wireless which should be complimentary. Restaurants in the hotel were so expensive. The pool was small and only 3 ft. deep, but great for relaxing.”

Sep 8, 2008 by Paula from Kent, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Staff was excellent.
• Windows were filthy, smoke alarm and outlet cover broken. Big safety issues.

“The room was clean and beautifully appointed and the bed very comfortable. The pool was too shallow and there were no pool towels available. The dirty windows, broken smoke alarm and electrical outlet made us think this hotel isn't very well cared for and seemed more like a 3.5 star.”

Sep 3, 2008 by Michael from Tuscaloosa, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Late check out was easy to get.
• One morning no hot water was available due to boiler problems.

“Good hotel with very friendly employees.”

Sep 2, 2008 by Frank
Overall Rating: 10

• High quality service, accommodations and experience.

“My stay was great. While I experienced a lukewarm shower in the morning, the front desk was quick to accommodate me with a complimentary buffet breakfast for the inconvenience. I felt it was appropriate and appreciated their offer greatly.”

Sep 1, 2008 by Ryan from Seal Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The open and spacious hotel lobby.
• No complaints.

“Although situated on the outskirt of downtown Long Beach, it is still in close proximity to all the nearby attractions.”

Aug 31, 2008 by Carole from Prunedale, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff was very friendly, helpful and prompt.
• Environment catered to business conventions not families.

“Let's face it, this is a Hilton and the building is beautiful. The staff was prompt, courteous and ready to help in every way. I give this hotel the highest score for employees - superb but, the room was black and brown with beige, stains on the carpet - needs an update. The hotel caters to business travelers not families so I can't fault them with that - my mistake.”

Aug 30, 2008 by Mike from San Francisco, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[8]

• Responsiveness of the night manager to address/correct problems.
• Poor housekeeping. Didn't change sheets daily as requested.

“The hotel is conveniently located. However, the linens, towels, furnishings, walls, etc, in the room were worn and in need of replacing, repair, repainting, etc. It felt dirty. Also, there is very limited indoor self parking available - very limited. Hilton offers its guests the option to have the sheets changed daily by placing a card on the pillow. And, even though I placed the card squarely on the pillow each morning signifying that I wanted to have the sheets changed, they were not changed until I brought this to the attention of the night manager. Also the housekeeping staff placed only one washcloth in the bathroom on the first three days of my stay. While the night manager was very apologetic when I brought these and other housekeeping issues about the lack of cleanliness to her attention, there was no attempt on her part to provide any type of restitution for my discomfort and inconvenience, such as offering a discount on the parking fee or free breakfast. I have also stayed at the Westin Hotel down the street from this Hilton on numerous occasions. Long beach has become a convention destination over the years, and sadly, the service and quality of the hotels seems to have suffered significantly from this shift in clientele and target market.”

Aug 27, 2008 by Jennifer from Hermosa Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was clean, loved the furnishings, staff was friendly.
• No mini-bar also no all-night room service.

“Room was super clean, beautiful furnishings, staff was friendly and helpful.”

Aug 27, 2008 by Michele from Las Vegas, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was very clean and orginaized. everyone ws plesant.
• I did not get the queen bed i wanted at first with there help i got it.

“I was very pleased with to Hilton. especially since. I live in the land of hotels, las vegas, Nevada, where the guest is always number1 i have no complaints at all except 1.I could never find my car in the garage, but that really isnt the hotels fault.”

Aug 25, 2008 by Chad from Bend, OR
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[5]

• Nice staff, nice views and comfortable bed.
• No hot water in the mornings, could have been a little cleaner.

“Parking is 15$ a day, no free breakfast, no hot water in the morning. Room was comfortable and bed was very comfortable, staff was nice, the bar was ok, but not a 4star hotel, more like a 3.5.”