User Reviews for Marriott Los Angeles Downtown

Research User Reviews for Marriott Los Angeles Downtown (1-20 of 376)

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Dec 7, 2009 by Ethel from Chicago,IL
Overall Rating: 9

• Its location for where I needed to go.
• The fee for parking a car had gone up to $30.

“The hotel is a large Marriott in downtown Los Angeles. It is well suited to the business traveler. The hotel personel are very helpful and friendly and the room was large, clean and had a good view.”

Nov 24, 2009 by Mike from Santa Ana,CA
Overall Rating: 6

• I did not like that they don't offer parking.

“Hotel, room, staff was great. Enjoyed the stay. Right in city. Only thing was that valet parking is the only parking offered and at 30/day isn't very conducive for anyone. If they had better parking options it would have been perfect.”

Nov 19, 2009 by Debbie from Mentone,CA
Overall Rating: 6

• Work out gym was very good.
• We did not like the $30 required valet parking fee that was added on to our bill.

“Older hotel but kept up nicely. I called the Marriot hotel line to confirm we'd get a pillow top bed. I have a back problem and the extra cushion makes a difference in the quality of sleep I get. The lady on the line informed us there would be one available at our hotel.. When we got to the hotel we were informed that there were no pillow topped beds available. That was a bit frustrating. The staff was polite and professional.”

Oct 14, 2009 by Reynold from San Diego,CA
Overall Rating: 7

• Location and friendly front desk.
• Valet parking.

“Typical Marriott chain hotel. Room was clean though dated. Bed was comfortable with lots of pillows. Front desk was welcoming and allowed us to check in early as well as choose a double bed room. Room service is not available 24/7 and it ends at 11pm.”

Oct 14, 2009 by Barbara from Moss Beach,CA
Overall Rating: 8

• Great service, friendly staff. Comfortable room.
• Decor in room/bathroom seemed worn and cold.

“Great location and great service. Friendly professional staff makes up for slightly worn and dull room. Room temperature was good for me, and I enjoyed the view of the city. I would stay at this hotel again. I hesitated to use the pool because it was situated in full view of the lobby and dining area, and I felt I'd be swimming in the middle of a power breakfast. Parking cost was a bit high.”

Oct 12, 2009 by Yoji from Tonawanda,NY
Overall Rating: 5

• The bathroom is big.
• Pretty far from everything except for banks. The room looks really old!

“They should change the carpet in the room and have better remote control for the TV. It'll be even better if the internet is made free to guest.”

Oct 5, 2009 by Ann from Ladera Ranch,CA
Overall Rating: 9

• Loved that the office was filming in the lobby. Quit entertaining!
• There was cigarette smoke lingering in the hallway to my room.

“Excellent staff and service. Fun to experience a sitcom being filmed in the lobby as I arrived for check in. Beautiful night time city view from the room.”

Oct 2, 2009 by Martc from Bedford,NH
Overall Rating: 10

• The view of the 110 Freeway and Downtown LA at sunset and at night.
• The entire hotel is non-smoking.

“Loved it. Would stay there again no question.”

Sep 30, 2009 by Larry from Renton,WA
Overall Rating: 9

• Easy access to freeway.
• $30.00/night parking by valet only.

“Nice, contemporary looking lobby, room was large with marble floors and walls in bathroom. Walking distance to Downtown shops, restaurants and other hotels.”

Aug 16, 2009 by Mr J. from Vancouver,Canada
Overall Rating: 9

• Very polite, very clean, great bed....would go back!
• Dated, but extremely well run and clean!

“Great location for a downtown location.Extemely well managed, great bed, found the room spaciouas & to be very clean. Everyone was extremely helpful & polite. Small pool, & close to the freeway however it didn't take away from having an excellent experience! Priced right!”

Jun 30, 2009 by Isa from Davis,CA
Overall Rating: 7

• Very comfortable and clean, friendly staff.
• Expensive parking, 30 USD per night.

“Marriott hotel with the expected comfort and style.”

Jun 22, 2009 by Carlos/ Vito from Hollister,CA
Overall Rating: 8

• Very nice and clean, staff were very friendly and fast service.
• First night had trouble with noise and security should have removed them due to loud scremo party.

“The staff were very good but the night security should have removed the loud scremo party next door which went on till 3-4 am, however when we spoke with the supervisor she did upgrade us to a very nice room for the last day.
All being said we had an enjoyable experiance other than the first night. The staff were acceptionally fast and friendly.”

Jun 16, 2009 by Randi from Visalia,CA
Overall Rating: 10

• Great location, friendly staff, nice amenities.
• Pool under construction temporarily.

“Located in the heart of downtown L.A., the Marriott is easily accessible from several freeways. The rooms are nicely appointed and comfortable. The staff very professional and eager to please. It is completely non smoking, so smokers are banished to the area near the parking cashier. I have stayed here many times and will be happy to in the future.”

Jun 13, 2009 by Mariah from Washington,DC
Overall Rating: 10

“Parking was expensive for hotel guests.”

May 7, 2009 by Mark from San Diego,CA
Overall Rating: 9

• Clean, spacious and trendy lobby.
• Required valet parking is less than desirable (too much dependency on the valet staff).

“The Downtown LA Marriott is positioned conveniently near the highway, local downtown restaurants and a short drive from everything Hollywood has to offer. The hotel itself has friendly staff, comfortable rooms that reflect the typical Marriott standards and a spacious lobby that has the luxury expected of the name sake.”

May 7, 2009 by David from Lawrence,NY
Overall Rating: 10

• It was very comfortable, conveniently located and the beds were excellent.
• It wasn't the most exciting hotel and there didn't seem to be much going on.

“The Marriott in Downtown LA is a luxurious hotel with very helpful and friendly staff, especially when it came to getting help with directions. The beds are extremely comfortable and overall it was excellent.”

Apr 30, 2009 by Brian from Irvine,CA
Overall Rating: 9

• Decorative with high quality furniture.
• Not much in downtown LA on weekends.

“Nice, clean and stylish hotel.”

Apr 29, 2009 by from San Diego,CA
Overall Rating: 8

• Friendly staff.
• Expensive parking.

“Everything is okay except for expensive parking.”

Apr 23, 2009 by Gigi from Fremont,CA
Overall Rating: 9

• Bed & sheets are very nice. Bathroom is in good size and newly remodeled.
• Odd rooms are facing highway, way too noisy.

“This hotel is about 10 miles south of Universal Studio (15min driving) and at least 30 miles north of Disneyland (it took us 1 hour to get there due to traffic).”

Apr 21, 2009 by Ron from Altadena,CA
Overall Rating: 9

• The hotel was very well maintained in the public areas.
• Having to use the service elevators was not fun.

“The hotel was very nice, and the room was typical of Marriott standards. Also, my room had a very nice city view. The only concern I had was that unfortunately, the day the I stayed there, all of the guest elevators were not working properly, so the guests had to use the service elevators, which was slow, very inconvenient and generally not a pleasant experience. Other than that, overall, I enjoyed my stay and would do it again without any hesitation.”

Apr 20, 2009 by Jason from Brooklyn,NY
Overall Rating: 8

• Being able to print our boarding passes at the check-out desk.
• No working fridge. We'd have to pay $10 a day extra for one.

“While overall we enjoyed our stay, there were a few things that annoyed us. The housekeeping lady would not supply us with more than 2 towels or 1 bar of soap, even after a couple of requests before we left for the day. Also not having a working fridge, with a note inside that said they would provide an ice box for an additional $10 per day was ridiculous. The pool was small, and cold (although it said it was a heated pool), and was only 4ft deep all around.”

Apr 19, 2009 by Chinwe from Houston,TX
Overall Rating: 9

• So clean so friendly, so convienent and high class.

“I
will recommend this to anyone.
I will stay there again and again, any time.”

Apr 18, 2009 by George from Stockton,CA
Overall Rating: 8

• Very nice hotel.
• Paying for parking.

“Very nice hotel, clean and good rooms.”

Apr 15, 2009 by Mike from Elk Grove,CA
Overall Rating: 8

• The location.
• Parking valet took too long to get the car.

“Overall very nice hotel.”

Apr 15, 2009 by Esther from Parker,CO
Overall Rating: 8

• Convenient location.
• Valet was more then the price of the room.

“Very clean and friendly.”

Apr 3, 2009 by Ashok from San Jose,CA
Overall Rating: 10

“Very convenient for business, excellent restaurant, excellent amenities and excellent service.”

Apr 2, 2009 by Fatin from Chesterfield,VA
Overall Rating: 9

• Good location.
• Double beds were not that comfortable.

“The staffs were professional and friendly but they were really slow getting things you asked for to your room.”

Mar 26, 2009 by Dale from Las Vegas,NV
Overall Rating: 8

• Good value with a nice downtown location.
• The pool was cold and there was no hot tub.

“Overall this was a good value and I would stay there again.”

Mar 23, 2009 by Shiloh from Laramie,WY
Overall Rating: 8

• Excellent price for the quality of the hotel.

“Highly recommended it.”

Mar 5, 2009 by Noha from West Hills,CA
Overall Rating: 9

• The bedding was wonderful.
• No self parking.

“The Marriott was clean and very nice. I was very happy with the accommodations and overall experience.”

Jan 8, 2009 by Hua from Falls Church,VA
Overall Rating: 1

• Location.
• Utility parking.

“My experience may be an isolated incident, but I am really not happy with my accommodation there. Because of the flight, we arrived there around 2am and found there is a blackout. No light, no electricity, no hot water, this blackout is scheduled but we didn't receive any notice in advance. What we get is only one flashlight. Also there is actually no self-parking. No more compensation later.”

Jan 2, 2009 by Suri from Clarksburg,MD
Overall Rating: 8

• Friendly and courteous customer service.
• Car parking with a contractor as a valet parking with outrageous price per day. The parking right across is one third of the price.

“The rooms were clean and turned to be a pleasant stay for the money. However, the hotel needs to find a better valet parking service as its contractor as the valet parking assistants are just rude and not very friendly.”

Dec 30, 2008 by Carlos from Fort Worth,TX
Overall Rating: 10

• Conveniently located, really clean hotel.
• Parking can be an issue!

“Great hotel, conveniently located in Downtown L.A. Really clean and courteous staff!”

Dec 2, 2008 by Alvin from Kailua,HI
Overall Rating: 9

• Clean and spacious. Friendly staff and convenient location.

“I was pleasantly surprised with the quality of this hotel. This is my 4th stay in downtown LA but my first at this hotel. I would choose this location over the Westin just across the street; especially with the cost of parking at $16.50 vs. $42 at the Bonaventure. Great open spaces and decor, lovely room.”

Nov 29, 2008 by Haywood from Ladue,MO
Overall Rating: 7

• The bell-boys were excellent.
• The elevator was slow archaic. And for as nice as the hotel is you only get 1 complimentary bottle of water. I stayed for 3 weeks.

“It's not close to Los Angeles but it's definitely in an area where you can walk to many places. The food is horrible! But bellboys are extremely nice. The work out room is is useful. You'll be in there all by yourself so you can sing out loud!”

Nov 13, 2008 by Lori from Palo Alto,CA
Overall Rating: 5

• Friendly desk, bell, and valet staff.
• Poor lobby bar service - did not even seem busy.

“Overall experience was pleasant.”

Nov 10, 2008 by Esther from La Quinta,CA
Overall Rating: 9

• Location.
• No self-parking available for hotel.

“The Downtown Los Angeles Marriott met my expectations. I have stayed there many times, and I have never been disappointed. Nothing extremely fancy but perfect for my weekend trip.”

Nov 7, 2008 by
Overall Rating: 10

• Loved the comfort of the beds.
• Employees at car did not speak English well.

“The hotel rooms were very comfortable, clean and the beds and bedding were excellent. The staff was very friendly and helpful.”

Oct 31, 2008 by Christine
Overall Rating: 10

• I think this hotel could afford to comp the parking fees.

“We had an excellent experience. The staff was more than willing to accommodate our request for a room with a view and was also well-versed about the area and able to give good suggestions for walking, dining, etc. Amenities were high quality, and it was quiet as well.”

Oct 30, 2008 by Jacquie
Overall Rating: 9

• Comfortable bed and pillows.
• Valet parking and valet parking fees.

“Very nice place. Comfortable bed and pillows. Super friendly staff. Downside was charges for every little thing that a cheap motel would have for free, example: $10 fee to turn on fridge in room. There is no self parking, only valet for 16.50. Valet broke the front lip on my car after I told them several times not to park the car downstairs. They tried to cover it up by duck taping the lip back to my car and didn't tell me.”

Oct 30, 2008 by Edward
Overall Rating: 9

• Easy access to freeways.
• Difficult to reach initially because of one-way streets.

“We would definitely stay there again.”

Oct 28, 2008 by shannon
Overall Rating: 7

• The pool! The location!
• Service was erratic; not dependable.

“It was very relaxing/quiet. The service could have been more polite and dependable.”

Oct 20, 2008 by Linda
Overall Rating: 1

• I didn't like anything about this hotel.
• Room was unbelievably noisy and poorly maintained. Upon check-out the clerk did not ask about my stay.
  

“Conveniently located and ideal accommodations for the itinerant business traveler. The room interiors badly need to be renovated. Thin walls and noisy halls. The housekeeping staff was inconsiderately noisy with the squeaky wheeled charts.
”

Oct 18, 2008 by Jessica
Overall Rating: 9

• The staff was extremely friendly and helpful. Housekeeping was also outstanding.
• The location was convenient to the freeway but because of its location, it's difficult to get in and out of.

“I enjoyed my stay at this hotel. The room was kept clean and had plenty of towels and the bed was very comfortable. The only thing that I didn't like was that the wireless internet isn't free, in the room or in the business center. Another thing to be prepared for is the difficulty getting in and out of the valet area. The location is convenient but you have to cut across lanes of traffic to get and out of the parking lot. Overall, I was very happy and would definitely stay here again.”

Oct 17, 2008 by
Overall Rating: 10

“Comfortable, the queen bed was so soft. They even have make up mirror which is excellent for me as a girl traveling alone.”

Oct 17, 2008 by Marc
Overall Rating: 10

• It has great location for business travelers in downtown Los Angeles; excellent locations for entertainment with Staples Center down the street.
• The televisions in the rooms need to be replaced with flat screen televisions; they're small considering what the competition has.

“The hotel is excellent for business travelers and families looking for entertainment. You are literally in the heart of downtown Los Angeles. Staples Center is down the street. Restaurants such as Pantry are right around the corner. Great for shopping too with Macy's other well known establishments in the same general location. Don't expect to have a flat screen television though. The TVs are 19 inches from the early 90's.”

Sep 25, 2008 by Erfan
Overall Rating: 10

• Junior suite.

“The hotel seemed to be a little overbooked and they had not the room we were looking for.”

Sep 11, 2008 by Tajuana from Orlando, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Everyone was helpful and courteous.
• No in door smoking.

“I stayed in a comfortably. The accommodations were nice albeit a tad dated, the bed was luxurious and a pleasure to snuggle up in. The only real comment I would make about the room was the lack of window shading. When the sun came up there were no curtains that fully opened/closed to shield it. Often I arouse later in the morning due to late evenings so that was a little daunting but overall the experience was very pleasant and I would like to recommend that property for future stay if in the area. The rest of the staff made me feel welcome. Very genuine!”

Sep 6, 2008 by Raj from Tracy, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• The lobby is nice and the rooms are clean.
• Only valet parking was available with charge 16.50 per day.

“Nice location, friendly staff, clean rooms. Public places like lobby and swimming pool are good. They have only valet parking with a charge of 16.50/day. I would rather prefer self-parking without any charges.”

Sep 5, 2008 by Christi from Oxnard, CA
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• Courteous.
• The billing process.

“The hotel itself was fine.”