User Reviews for Hilton Los Angeles Airport

Research User Reviews for Hilton Los Angeles Airport (41-60 of 667)

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Jul 17, 2008 by Hyungrim from Bakersfield, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• None.
• When I asked a roll away bed, they charged extra $25.00.

“This hotel didn't meet my expectation. When I got in the room, bed comfort was wet. They reluctantly changed them. Terrible.”

Jul 16, 2008 by Kevin from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was great. Night view of planes coming in was nice also.
• Can't think of anything.

“Cleanness, respectful, excellent location for people traveling to LA, beautiful view of the traffic and city lights at night which really just set the mood if you have a companion joining.”

Jul 15, 2008 by Kayan from Sunland, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[1]

• The lobby was nice & clean.
• Everything is expensive. Valet takes a long time to get your car and the internet doesn't work.

“Everything is expensive. Valet takes a long time to get your car and the internet doesn't work. Food isn't that great.”

Jul 15, 2008 by Aurora from Santa Cruz, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The room was very nice.
• Parking was $17/night and the check in line was long.

“The hotel has very nice rooms. Know that you'll have to pay $17/night for parking here, which makes this hotel not as great as it could be. Also, the check in can take a long time if many travelers are arriving or returning at the same time.”

Jul 15, 2008 by Daniel from Lakewood, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• It was a very nice room, and the staff was excellent.
• There was no soap or shampoo in the room when I arrived.

“Excellent.”

Jul 14, 2008 by Matt from Hicksville, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[7]

• The rooms were clean and the pool was great.
• Food was a bit pricey.

“Great hotel. Clean rooms, efficient services, great staff, great gym, pool and Jacuzzis. The only problem was the food was a bit expensive and there aren't many other options for food in the immediate area.”

Jul 14, 2008 by Jessica from Denver, CO
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[10]

• The cleaning staff was polite and the location was convenient for my needs.
• The hotel staff was unable to provide hair conditioner in my room for the duration of my stay despite my daily request they only delivered it once.

“The only positives about this hotel were the convenience of location and the politeness of the cleaning staff. The self parking fee is outrageous, the pool was out-of-service and I was neither notified nor offered an alternative, the hotel clothes dryer was not working and no one came to address the issue despite my multiple calls, the hotel food was sub-par, the room amenities did not include hair conditioner for the duration of my stay and the front desk staff only delivered it to my room once despite my daily (or twice daily) requests, and the rooms and hotel in general were shabby. I have stayed in several hotels near the LAX and this was by far the least pleasant and most disappointing experience. I would not recommend it.”

Jul 14, 2008 by Doyle K. from Oakland, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[6]

• It is a nice hotel, near LAX.
• They didn't have a toothbrush for me since I forgot to bring one.

“I can't remember the last time a hotel didn't have a toothbrush when I needed one. Let a lone a Hilton. The staff wasn't friendly or helpful.”

Jul 14, 2008 by John from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The bed and linens were extremely comfortable.
• I was automatically put in a smoking room without being asked my preference.

“If you need to stay near LAX, this is an excellent choice. Accommodations are comfortable and clean, though unexceptional. All I cared about was a place to sleep, and the bedding was extremely comfortable, and the room sound proof despite its proximity to the airport.”

Jul 12, 2008 by Patti from Redmond, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Close to lax.
• Parking is $17.

“Fine, except having to pay to park there.”

Jul 9, 2008 by Frederic from Baton Rouge, LA
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[8]

• The situation, fitness center and Jacuzzi.
• Pay for WiFi and for the parking.

“Good hotel for businessmen or travelers just passing but not very attractive and friendly for long period travelers.”

Jul 9, 2008 by Lisa from Kailua, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location - very close to LAX - but not at all noisy.
• Tub was not cleaned after last guest; not discovered until about to shower in the morning.

“Overall stay was terrific. Staff was courteous and professional; amenities were wonderful; excellent night's rest. Only complaint was regarding tub enclosure not being cleaned after previous guest. Reported to management, but as I was checking out there was little they could do. Staff was extremely apologetic. I would not hesitate to stay here again.”

Jul 8, 2008 by Diane from Hopatcong, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• The room felt very fresh, very clean immediately.
• Long line at check in.

“Hotel had indoor parking, which was a plus and convenient. Health facility, very crisp clean rooms and helpful concierge desk.”

Jul 3, 2008 by Jack from Trumbull, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location, deluxe bed and responsive staff.
• Parking charges but this is customary for the area.

“Enjoyed everything about this hotel. Staff was very responsive and friendly. Nicely laid out room. Starbucks in the lobby. Nice pool.”

Jul 3, 2008 by Karen from Nanuet, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Roomy space.
• At 10:30 pm, loud activity in hallway, believe it was hotel workers, but not sure.

“Enjoyed our stay immensely. Everything was convenient. Staff was very friendly and helpful. Felt welcomed.”

Jul 3, 2008 by Brian from California City, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Price.
• Not a 4-Star hotel - not even close.

“Great for short stays and business travel. Not romantic at all and not a 4-star hotel. But, nice for price and proximity to LAX.”

Jun 30, 2008 by Jim from Mishawaka, IN
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient location, staff very friendly and helpful.
• Air conditioning didn't work! $30/day to park!

“This hotel is not worth the standard price. I'm glad. The valet parking is way too expensive and the air conditioning didn't work. The positive was the staff. Very helpful and friendly. Ocean was a short walk and there are convenient places to walk to for a late night snack or drink.”

Jun 29, 2008 by D from Auburn, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice people, the bed was the most comfortable mattress.
• Paying for parking isn't that great.

“Had a great stay would go back to the Hilton if I am ever in Los Angeles again!”

Jun 27, 2008 by Tina from Wilson, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[9]

• Very nice, clean-wish I could have stayed longer.
• Valet took too long to bring car around.

“The room was spacious and very clean, and had a huge bathroom - great for two people traveling together. Front desk staff were gracious, friendly, and helpful. Public spaces were elegant, but not overdone. Didn't have time to try the restaurant or shops, but I would expect them to be on a par with the rest of the hotel.”

Jun 27, 2008 by William from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Price of food in restaurants was a bit too much.

“Lover every part of the hotel but the price of the food in the restaurants.”

Jun 16, 2008 by Gregory from Newport, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to LAX, upscale property.
• Small room, very small bathroom, sliding door broken.

“Five minute free shutter to and from LAX. Beautiful lobby. Great Gym, great pool.”

Jun 9, 2008 by Laurie from El Segundo, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[5]

• The room decor was clean and fresh and up to date.
• $17 parking.

“Most hotels I stay at include parking in the price of the room; paying $17 seemed unethical to me.”

Jun 9, 2008 by Margaret from Bakersfield, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was nice and clean.
• No refrigerator or micro.

“It was fine except that it was a corner room with a small window and hardly any view. It was kind of weird that way. Worst view I've had in a long time.”

Jun 9, 2008 by Dan from Hayward, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[7]

• Convenient to airport.
• Valet parking attendant lied to me about the parking rate.

“Clean, convenient to LAX, I didn't find out until the next day about the union protesters until the morning after my evening arrival. Watch out for the valet parking attendants--they lie about the parking rates.”

Jun 9, 2008 by Kimberlyn from Stanton, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[5]

• Close to airport.
• Ols & smelly.

“Nice lobby. Rooms need to be remolded.”

Jun 9, 2008 by Daniel from Lethbridge, AB CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice lobby.
• No fridge in the room (bar or otherwise).

“Comfortable beds and nice lobby - other than that the rest of the room was nothing more than a 2 star.”

Jun 5, 2008 by Covel from Mesa, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Nice big rooms.
• Charging $17 a day for parking.

“Very nice hotel.”

Jun 5, 2008 by Teresa from Visalia, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were comfortable and linens were great.
• The parking structure was difficult to maneuver.

“This Hilton Hotel is perfectly located to LAX and has comfortable rooms, ample parking and beautiful public spaces.”

Jun 5, 2008 by Sigurgeir from Reykjavik, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was big and good curtains to block sunlight.
• The room lacked furniture.

“Excellent hotel, would recommend it to anyone.”

Jun 5, 2008 by Betty from Alta Loma, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Close to airport with free shuttle.
• Parking is $18.00/day.

“I had to ask for a bellman. They did not come to my vehicle even though I parked at the front door. I was dropped off. The front desk did not tell the bellman my room number so I called the bellman after 1 hour to get my bags. The airport shuttle runs 24 hours per days and it is free and I took it at 6:00 am so that was a plus. It does stop at another hotel however so allow at least 15 minutes for that.”

Jun 4, 2008 by Joyce from South Bend, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• T The bed was awesome; very comfortable. The room and lobby was very nice except the bathroom in my room.
• The bathroom was clean, but very old with outdated plumbing and chipped paint.

“This was a very nice hotel. Valet service cost $22/day but was worth it considering it cost $17 to park yourself. We ordered room service as an extravagance, but was disappointed because the food was cold and the smoothie was hot. Not worth the money. Overall we had a very nice stay. It was convenient to be so close to the airport. Did not hear airplanes at all. Concierge was very helpful in getting addresses/directions. I had a difficult time getting a safety pin. They need to keep a supply at the front desk.”

Jun 4, 2008 by Lisa from Tucson, AZ
Overall Rating: 4
Cleanliness:[8] • Staff:[9] • Location:[1]

• 4 Jacuzzis.
• I would have to say parking was very expensive.

“Location was in a poor environment. Parking was too much! Will never recommend the Hilton to anyone.”

Jun 4, 2008 by Sabrina from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Valet service was a 5 star!

“Classy but Dining is very expensive!”

Jun 4, 2008 by Chris from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location. Very helpful staff.
• $17/day parking.

“The Hilton LAX is a great hotel. It's very inviting, extremely clean and in a perfect location with access to the airport and the highway. I'd stay here again.”

Jun 2, 2008 by Jim from Bakersfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Proximity to LAX and free shuttle to airport.
• Doorman jumping in my limousine to check it out as I arrived.

“Hotel was well situated to airport and had fast check-in. Bellman was prompt. Room was clean and bed was comfortable.”

Jun 2, 2008 by Bh from San Marcos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is close to LAX and is clean and has a shuttle that takes you directly to the airport.
• The surrounding area is close to the airport so it is not the most appealing area.

“Very nice rooms and great entry way. We went for a few drinks in the bar which was quaint and friendly. Very nice hotel for the area and the rooms were quiet considering they were close to the airport. I would highly recommend it to anyone traveling out of LAX.”

Jun 2, 2008 by Meina from Columbus, OH
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Great lobby.
• Carpet is a little dirty.

“My $ is totally well spent. It has great lobby, nice ambience, and reasonable size room.”

May 31, 2008 by David from Honolulu, HI
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Good location, frequent airport shuttle service, clean rooms.
• No emergency shave cream.

“This is a good business hotel or for a quick stay overnight near the LA Airport. The room was well appointed and clean. The public rooms were clean and well situated.”

May 30, 2008 by Mike from Richmond, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Lobby.
• Pillows. No firm/foam pillows in the room.

“Very attractive lobby.”

May 29, 2008 by Dan from Durango, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• In-room coffee was very good! Beds/pillows were heavenly.
• Pool/hot tub was closed. Hall way carpet was wet in the AM?

“Overall the staff was helpful with our early check-in. Room was very clean and restful. Pool/hot tub/spa were unfortunately closed. Location close to LAX. Free shuttle to airport could be a benefit. We expect to repeat this venture again in August.”

May 29, 2008 by Karen from Inglewood, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• The lobby is gorgeous.
• The beds are too small.

“Overall this is a beautiful place to stay. We didn't enjoy our time there because they were painting the pool and it was closed. They didn't offer an alternative place to swim, as some hotels do. The A/C & heating unit was really old and it took a while to kick-in. I don't have any other complaints, other than some hotels offer two double beds and those are too small for two people in my opinion.”

May 28, 2008 by Melissa from Carlsbad, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[4]

• The location was good.

“This hotel should not be a Hilton, the lobby is nice but the rooms are dated. The walls are paper-thin and you can hear the pretty much everything in the other room. The carpeted floor on the 5th floor was covered with water. I was so annoyed I went home early.”

May 28, 2008 by Tammy from El Cajon, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[7]

• The lobby area was nice.
• Front desk staff & manager were rude.

“I would not recommend this property to anyone that I know. I found two of the front desk clerks to be extremely rude, and when I spoke with the manager regarding this issue, he seemed to be impatient & annoyed. I was also very disappointed that we were not told that the swimming pool was under construction, until we checked in. Had we known that, we would have chosen another hotel. I was so unhappy with our stay, I sent an email to Hilton to make them aware of it.”

May 28, 2008 by Curtis from Bloomington, MN
Overall Rating: 2
Cleanliness:[8] • Staff:[5] • Location:[10]

• Clean facilities, helpful desk attendants, convenient to airport.
• Everything was charged extra. Internet, breakfast, parking. Stayed at similar hotel down the road and all were incl.

“Nice, clean hotel but everything was charged extra. Internet, breakfast and parking. Do yourself a favor and look at the other hotels in the area. You can find a nicer 3 star that includes parking, internet, and breakfast and for less/night. We were very disappointed with the hotel experience.”

May 27, 2008 by Victoria from W. Simsbury, CT
Overall Rating: 7
Staff:[5] • Location:[10]

• Very beautiful lobby and building, nice and close to airport.
• Staff weren't very helpful.

“The price was just right for my needs so I'd stay here again, just wish the staff had been more helpful and friendly, found them dismissive and standoffish.”

May 27, 2008 by Jayson from Houston, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• Very comfortable bed, spacious room.
• Long line to get room.

“I was absolutely shocked that for price, I got the equivalent of a palace. Though it took a long time to wait in line for it, the room itself was great. The bed was big and comfortable, the room was spacious, and everything was spotless. The Bistro downstairs is open 24/7 for us late night munchers. The airport shuttle was a long time coming in both directions and completely packed as well. The internet here is not free either, as it is in most other hotels these days. But I still immensely enjoyed my short stay and I would definitely come again for the price.”

May 25, 2008 by Marc from Chestnut Hill, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] •

• Location, quality of the hotel and quick access to airport.
• Cleanliness of under the beds. Had not been vacuumed as there was an old sneak under a bed.

“The location and quality of the hotel was excellent. Our room and location was perfect. The customer service and shuttle to the airport definitely met our needs. My child was a little spooked by a large sneaker under her bed, indicating that there was no vacuuming under the beds. That was the only mistake.”

May 24, 2008 by Erica from Rancho Cucamonga, CA
Overall Rating: 0
Cleanliness:[2] • Staff:[5] • Location:[9]

• Convenient location for my needs.
• Room was filthy when we checked in.

“This hotel has a very nice outer package, but once inside left much to be desired. The room was filthy when we checked in. They then switched us to another room identical to the first after they offered to better our room and put us on a higher floor. Parking was $17 per night in their own parking lot and the food at the cafe was way overpriced. Internet access should never be $13.00 per night! While we were there, the pool and Jacuzzi were both closed for repainting as well. Was very disappointing after a long hot day.”

May 22, 2008 by Samantha from Sheffield Lake, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable great price.
• WiFi was expensive $5.95 for an hour!

“Great clean nice hotel, WiFi connection is expensive.”

May 22, 2008 by Michael from Waimanalo, HI
Overall Rating: 0
Cleanliness:[6] • Staff:[5] • Location:[8]

• The way the smoking rooms were located on the 3rd floor around pool, was cool.
• Old decor, TV too small in bar, congested elevators and concierge desk.

“Confusing parking ticket policy, need to go to front desk to validate, sitting on toilet in my room, as you gaze down at floor, I saw people "hairs", not mine. Room decor cheap, at least a flat screen TV, but not an LCD. Honors breakfast buffet/dinner reception cheap, nicer at embassy, tables left dirty no place to sit, staffed by 1 worker and the concierge who just sits and can see things needs to be done, but doesn't. Expensive cocktails 8.25, cheaper in Hawaii. No honor bar, freezer, drain tray in refrigerator. Full w/water, gross. Refrigerator not plugged in.”