User Reviews for Hilton Los Angeles Airport

Research User Reviews for Hilton Los Angeles Airport (1-20 of 719)

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Jan 26, 2010 by Benson from Scottsdale,AZ
Overall Rating: 8

• Great bed. Great room.
• The sink in the bathroom is rusting. The toilet seat was not flushed properly. Had toilet paper in it.

“Given the price, this hotel is excellent. The only not-too-nice stuff is that you have to pay for internet. So if I were to pay for this hotel at a normal rate, I would have been upset by the lack of free access to internet.”

Jan 23, 2010 by Colleen from Menifee,CA
Overall Rating: 10

• Very comfortable. 24 hour food service available.
• Buying water is so expensive.

“Great place, great location, and very comfortable.”

Jan 6, 2010 by Jin from Toronto,Canada
Overall Rating: 0

“Very good hotel. Close to the airport with frequent shuttle bus.”

Dec 29, 2009 by Lina from Palm Desert,CA
Overall Rating: 8

• The hotel staff was very friendly and helpful.
• The bathrooms were dingy and needed to be updated.

“Overall, it's not bad for a night or two, especially if you are a business traveler, but if you are vacationing in the area, I would recommend staying further away from the airport. The area is not the best to be in!”

Dec 11, 2009 by Patrick from Woodland,CA
Overall Rating: 8

• Dining, gym, and other amenities were conveniently located.
• Not enough elevators and it was to far from anywhere I needed to go.

“My stay at this hotel was over all quite pleasant. The bar, dining, gym, and other amenities were conveniently located in the hotel although they were a little expensive. The rooms are nice but the bathrooms are a little small, so if you're with two or more there's no room to get ready at the same time in the morning.”

Dec 11, 2009 by David from St. Johns,Canada
Overall Rating: 8

• Good size room with comfortable bed.
• Dinner was disappointing. Chicken had a processed texture and taste.

“Good for short stopover between flights at LAX.”

Dec 10, 2009 by Armelta from West Palm Beach,FL
Overall Rating: 9

• The courtesy of the staff was excellent.
• Rooms needed to be updated.

“Great place to stay. Hotel rooms are nice and clean.”

Dec 10, 2009 by Carol from Portland,OR
Overall Rating: 8

• The location to LAX was good.
• Cost of internet, parking and water. Poor lighting in the room.

“The hotel is in a great location for LAX. Staff is friendly and helpful.”

Dec 6, 2009 by Stephan from Los Angeles,CA
Overall Rating: 7

• The Hotel was quiet and I enjoyed the functionality of the rooms television.
• There was a very fine coat of dust on everything in the room.

“Initial visual presentation is appropriate for a large hotel on a main street very near a large airport. However, there is some kind of remodeling being done on the 13th floor and I was offered a room there first.”

Oct 26, 2009 by Jack from South El Monte,CA
Overall Rating: 8

• Grab and go food in the lobby cafe.
• Self parking was not that convenient.

“Good quality, close to airport. Good exercise facilities. Self parking was not convenient, down 4-5 floors below the hotel.”

Oct 26, 2009 by Ming from La,CA
Overall Rating: 4

• Very old hotel but with good location.
• Equipments not good and bad smell in bathroom.

“Not good at all.”

Oct 22, 2009 by Merete from Healdsburg,CA
Overall Rating: 10

• As always a great stay. Comfortable bed!
• Supposedly there was a fire during my stay, except I never heard the alarm go off!

“Great and convenient location. Fantastic beds and great room service. Clean and comfortable.”

Oct 12, 2009 by Darra from Chicago,IL
Overall Rating: 8

• Very professional and friendly and readily helpful staff from operator to front desk and outdoor staff.
• The carpet in hallway was fine but in room was not fresh.

“The staff is readily helpful including operator front desk and outdoor staff . The room was nice except the carpet needs changing. The hallway carpet was nice though.”

Oct 10, 2009 by Moe from Edmonton,Canada
Overall Rating: 8

“2 beds were double not queen. Self park $18 and valet $26, no free parking.”

Oct 1, 2009 by Rie from Kansas City,KS
Overall Rating: 8

• I like that the hotel employees worked with me.
• I was near the Los Angeles airport (LAX) and I could hear planes when they flying in and out of the airport.

“The hotel staff are excellent. It is great business or leisure. The hotels staff worked with me and helped me navigate through the city. This was very helpful in a city as big as Los Angeles.”

Sep 29, 2009 by Brandi from Inglewood,CA
Overall Rating: 10

• The clean rooms and great customer service.

“Great fun, food and atmosphere.”

Sep 6, 2009 by Diana from Antelope,CA
Overall Rating: 3

• Comfortable mattress and I liked having a HUGE shared patio.
• I felt like I was bothering the person checking us in. Very unfriendly.

“Besides what was mentioned before there was a parking fee although there was no mention on the Priceline site.”

Sep 6, 2009 by shoshana from Las Vegas,NV
Overall Rating: 9

• beds were very comfortable had a good night sleep
• valet parking is expensive..but that is ls los angelses

“very pleasanet stay. clean, friendly staff, close to the freeways. the price i got on priceline was well worth it. i would do it again. priceline is great.”

Sep 3, 2009 by Kay from Warriewood,CA
Overall Rating: 8

• Convenient to airport, airport noise minimal
• No free wi-fi

“Efficient check-in and check out, lovely soft beds. Satisfied my room requests for 2 double beds. Liked the free hotel shuttle.”

Sep 3, 2009 by Dario from Detroit,MI
Overall Rating: 8

• The hotel is very conveniently located near the airport.
• The parking is too expensive.

“My stay at this hotel was pleasant and without incident. I did notice a musty, damp mildew smell near the doorway and and the bathroom. This never seemed to go away. The bed was comfortable and the room was decent, but not quite as luxurious as you would expect from a Hilton.”

Aug 31, 2009 by Steven Johnson from Kent,WA
Overall Rating: 7

• The lobby was beautiful
• The fake wood in the rooms was unattractive

“The initial impression of the hotel was lovely. The lobby was very beautiful with lots of brass and shiny marble tile, very clean. The room left a little something to be desired, however, as the bathroom door was unable to latch, we did not have cups to use in the bathroom and we had to pay for internet access. For our less than 24 hour stay, it was a fine hotel, but for any longer, I would not have been very happy.”

Aug 10, 2009 by Ellen from East Brunswick,NJ
Overall Rating: 5

• Close to airport.
• Was given a handicapped room & took some doing to get it changed to a regular room.

“Not particularly friendly at front desk, had another guest walk into the handicapped room we were given as we were packing our stuff to move to a regular room, old & noisy air conditioning, older model TV.”

Aug 4, 2009 by Cedric Dale from Humble,TX
Overall Rating: 9

• Very nice quality.
• Hotel manager would not accomadate early check in but the District manager was very helpful and nice to make exceptions.

“Hotel manager would not accomadate early check in but the District manager was very helpful and nice to make exceptions.”

Aug 3, 2009 by Fred from Mary Esther,FL
Overall Rating: 9

• Very clean.
• Expensive dining.

“nice location very close to LAX, shuttle runs to beach every 30 minutes”

Jul 1, 2009 by Heather from Vista,CA
Overall Rating: 7

• Staff-friendly, bed-comfortable.
• Kiosk checkin didnt print parking pass; hotel showing age; they tried to charge me for a dinner I never had.

“The hotel is nice enough and was a good deal, but I wouldn't pay much more for it. The room was comfortable, but the hallways seemed old. The lobby was very lush, but it doesn't redeem the absurd $18/night parking fee. Very convenient to the airport, if you're into that.”

Jun 26, 2009 by Norman from Wilmette,IL
Overall Rating: 8

• Open public areas.

“I was greeted and handled very professionally and it made the experience better.”

Jun 15, 2009 by Crystal from Yucca Valley,CA
Overall Rating: 1

• Their ability to fix poblems.

“I will never stay at this hotel again and want it off my selection list asap”

Jun 14, 2009 by Deb from Midvale,UT
Overall Rating: 9

• The bed was the most comfortable hotel bed I have experienced.
• Restaurants were over priced.

“I enjoyed my stay, it was close to the coast highway, the beaches and Promenade shopping center in Santa Monica.”

Jun 12, 2009 by Josh from Miami,FL
Overall Rating: 7

• Nice lobby.
• Dirty rugs and
  parking.

“The staff was great. They need a remodel on the rugs or a steam cleaning. The bathrooms need a remodel for a Hilton. Bed was great.”

Jun 2, 2009 by Sheng from Sacramento,CA
Overall Rating: 7

• Nice, clean and comfortable.

“It was a great hotel. The beds were very comfortable and the staff
was friendly.”

Jun 1, 2009 by Charles from Arlington,VA
Overall Rating: 4

• Large room.
• Tried to refuse me valet parking, saying airport parkers had filled up all space.

“Recently redecorated. Just turning over the rooms as quickly as possible. An airport hotel in all the bad senses of the word. They don't expect to see you again, so service is minimal. Room not made up one day.”

May 7, 2009 by Rich from Hayward,CA
Overall Rating: 10

“Good price for the quality, parking was extra, $18 for self parking.”

Apr 18, 2009 by Scott from Portland,OR
Overall Rating: 7

• Comfortable bed, shuttle, LAX location.
• Charge for WiFi.

“Attractive and comfortable, with good shuttle service close to LAX. They will however nickel and dime you for every convenience you may need on the road. The charge for WiFi is absurd, a pretty standard extra anymore. Also wasn't real impressed that they couldn't charge me 2 lousy extra dollars in exchange for cash to tip the can driver.”

Mar 26, 2009 by Neil from Orlando,FL
Overall Rating: 9

• Friendly attentative staff.

“Clean tide good location to the airport, friendly helpful staff and
food was good.”

Mar 25, 2009 by Kathryn from Brookings,OR
Overall Rating: 10

• Beautiful property and nice rooms.
• Parking is down below and not convenient.

“Nice hotel, however when leaving the airport long term parking the machine charged me too much. I phoned and they assured me a phone call back the next day and still has not called. Be careful where you park there as it could be more than they said. Shuttle was great and timely both ways to the airport and close by.”

Mar 23, 2009 by Mitra from Miami Lakes,FL
Overall Rating: 8

• Location close to the airport for transit passenger.
• The bathroom is too small and the hot water was giving trouble.

“The hotel need to upgrade their plumbing system. Other than that it is a very nice hotel to stay in.”

Mar 22, 2009 by Tom from Warrenton,VA
Overall Rating: 4

• Very clean and comfortable.
• Waited over an hour for our room despite arriving after 11pm with late arrival guarantee.

“Hotel is very nice and convenient to airport. Staff was courteous but could not provide rooms to many guests for well over an hour despite the late arrival room guarantee. At 11PM, the waiting list for a room had over 20 names on it and more continued to be added even after midnight. This is inexcusable for a high quality hotel.”

Mar 5, 2009 by Debbie from Blue Springs,MO
Overall Rating: 10

• Wonderful room and beds.

“Absolutely loved the facility and room - very spacious and accommodating!”

Mar 5, 2009 by Marian from Bastrop,TX
Overall Rating: 9

• It was convenient to the airport.
• There was nothing that displeased me.

“The hotel was comfortable, the staff was helpful and polite offered everything we needed for our stay.”

Feb 23, 2009 by Laurence from Bethel,CT
Overall Rating: 8

• Good staff excellent location.
• Nothing really.

“A very functional, clean full service hotel with an outstanding location near LAX.”

Feb 20, 2009 by Susan from Anchorage,AK
Overall Rating: 4

• Comfy beds.
• They had a planned power outage and staff was uninformed as to how it would be handled.

“The power outage was from 3am to 5am, which was a convenient time for most folks. The staff had to scramble to inform us of what we needed to do. There seem to be no master plan but out by management. It took several inquiries of different people and then it appeared I was basically on my own. A flashlight was brought to the room an hour after I had fallen asleep. When we didn't answer the knock at the door, we got a phone call asking if we wanted a flashlight. I wasn't too happy about that.”

Jan 9, 2009 by Aki from Cedar Park,TX
Overall Rating: 8

• The lobby area and the restuarant were beautifuly decorated.
• The High speed connection fees and in and out parking frees were expensive.

“Thought the hotel was located at LAX airport, yet it had easy access to major parts of the city. The first room they assigned to us was not ready. They rewarded us with a concession.
The staff treated us courteously when we complained about AC and took immidiate action. Overall, we had a good experience.”

Jan 3, 2009 by Sherry from Brunswick,LA
Overall Rating: 10

• A fitness center, where everything works. Good food!

“We were on a Christmas gift trip with our son and his family to Fiji, and this was our stop-over hotel both ways, since we had to fly out from Maine to the West Coast. The trip to Fiji was a gift to us, but we paid for air fare and hotel from East to West coast and had to keep the budget in mind.”

Dec 13, 2008 by Bob from Holly,MI
Overall Rating: 7

• Nice feel to the hotel, good help.
• Parking and room service way overpricced.

“Super convenient, everything worked, comfy bed, clean, bathroom needs an update, no flat screen.”

Nov 26, 2008 by Kay from Valley Center,CA
Overall Rating: 7

• Close to airport.
• Only one set of towels in room for two!

“Convenient to LAX, good shuttle service.”

Nov 23, 2008 by Jim from Madison,IN
Overall Rating: 6

• Close to the airport.
• Every thing was additional cost.

“Close to the airport, additional charges for all services even printing boarding passes.”

Nov 15, 2008 by Laura from La,CA
Overall Rating: 4

• Lobby was nice. Beds were
  very comfortable.
• Room was sterile. Bathroom was just average. Food costs over priced for room service.
  

“Decent, nothing special.”

Oct 20, 2008 by PK
Overall Rating: 9

• Great location! Very clean and comfortable.

“I would highly recommend this hotel if you want to stay in the Newport Beach area.”

Oct 15, 2008 by Anne
Overall Rating: 8

• The sheets/comforter bedding.
• Couldnt get coffee prior to 6am(we had an early flight).

“Convenient location just outside airport. Easy electronic check in. $22 valet parking fee seemed excessive.”

Oct 1, 2008 by Adam
Overall Rating: 9

• The bar and cafe were open later than the other restaurants in the area where I previously stayed.
• The breakfast buffet was a little pricey and not as good as other area hotel I have stayed.
  

“Very nice, clean, and active.”